I came with a rush order for a large canvas; I'm been hunting for a reliable, local printer, and I…read morewas impressed with how quickly MinuteMan responded to my emails--especially when I had a rush order! Sadly, I learned they OUTSOURCE the canvas printing to another, unnamed company. Still, this was important, and they believed they could do a rush order and get the canvas to me in time to ship it via express mail overseas. Also, their quote price was shockingly in my price range! The canvas arrived early!. . .But despite talking extensively with MinuteMan, and adapting my files to ensure no errors with them for their press, there was OBVIOUS BANDING on the piece. Also; The outsourced company, a sign shop that does large scale printing, not only did they send a print with such issues, they mounted my canvas at an angle, making part of the black area appear on the canvas, and part of the image on the sides. There are also staples to the canvas that were not put in properly--They stick out and I learned this by hurting my hand when unboxing it; Since I prepaid, I had someone else pick up my order, and the person I sent was not knowledgeable about printing, or the piece, enough to realize there was an error. These errors all ensured I could not ship the piece the same day, or the next--and wouldn't arrive overseas in time. I am, understandably I hope, very hurt by these results, both to my hand and my career. I was beyond upset from all this, and while I was able to arrange to show in other ways, I decided to contact Minute Man and let them know what happened (In fact, much of this is from the email), thinking I wouldn't hear from them until Monday--and I was expecting to be told 'too bad', as I have met SO MANY print shops that do this. EXCEPT MINUTEMAN. They wrote back ASAP, apologizing, issuing a full refund, and letting me know they would be talking to the company they outsource their canvas through intending to get a refund for MinuteMan's acquiring their services! I know this one time, my print got messed up; But before that, I had customer service so good that, THAT is why I picked this company. One issue with prints of my work is moire, an effect you see when screen tones are printed and someone resizes the picture larger or smaller. The gentleman I worked with, Luke, helped me set up my print file so it was perfectly sized for canvas printing, including letting me send the piece over and letting me know if it looked good on their end: Despite this taking several emails, Luke put in the time, and moire? Was one thing my print DID NOT HAVE. Luke actually helped me set up the file *perfectly*, and frankly, I'm very impressed. I have had a lot of companies give me specifications or a template that still didn't work. Some have even changed their template or requirements listed on their websites after. Luke, however, was able to give me the exact specifications--and they were correct! I'm someone who needs a printer I can trust, and one who is local; I'm looking forward to getting my business cards done here, along with post cards, posters, greeting and holidays cards, notebooks--honestly they print so many things I need that I'm not sure I'll need another print shop. . .ever. They also do apparel, promotional items, and even custom items. I admit, this MinuteMan won me over, because who really wants to wait for their orders to come? With MinuteMan, they might do it fast, but the work they do gives you a smile that lasts. And unlike most print shops? They don't screw you over, are honest, and yes, their service is fast--Usually it's not a good thing to finish so fast, but this Minute Man is one I'm personally committing to; Their my go-to printer from this point on. I cannot recommend them highly enough.

great experience!! they did a wonderful job making a print out of my painting!! I plan to use them…read moreagain and again.

If you need printing done in the Richmond area these guys are my go to. They are the fastest, the…read morecheapest, and they always over deliver. When I had to enlarge photographs and print programs for my father's funeral they threw in extras at no charge and met my tight deadline. When I have an impossible print turn around at work, they make me look like a hero. I cannot give them a higher endorsement.

I needed help with a large scale sign production for my company Brewers Cafe that included a need…read morefor graphic design work. Jolinda was efficient and knowledgeable. Most importantly she worked around my schedule and that is what I need as a business owner. I would recommend Jolinda and Shapes & Colors for any web design or graphic design work for your business. The attached picture was necessary to keep my business running while COVID-19 forced my restaurant to become a curbside and takeout only business. Without this new design our business would've surely lost more money. Special thanks to Jolinda for helping us.

I started my business in the middle of pandemic and needed a logo that would stand out among the…read moremany insurance agents in VA. Jolinda guided me through the branding process step by step. She has a knack for understanding you & the presence you want to give your brand. TWO THUMBS UP!

Ridiculous that you've raised Sunday Rate to $5! I remember when it was $3 and at least you got…read morecoupons and store ads...now, not a single coupon nor store ad...if you hold the paper up to the light, you can see through it...basically paying $5 for the Sports Section! Had to cancel delivery because they wanted more than the newstand rate! $5 dollars? Come on, you can at least put in an ad or two...

Now printing on pink background, in keeping with their pink slant on the news. Also hard to read…read more Canceling my subscription.

good communication, affordable price compared to other local print shops and they helped me with my…read moredesign

From the owner: Quality prints at a affordable price with a fast turnaround time. We can also ship any where in the…read moreworld (: