Not only is this a compassionate office with caring staff, the hours are great too! I look forward…read moreto going to the dentist as the entire staff will meet you where you are, and help make you comfortable and take great care of your teeth! They work quickly and efficiently and most importantly painlessly to help me keep my chompers working strong and clean. They remember personal preferences for things like flavor and the make accommodations to keep me comfortable! If you are looking for a dentist that you will feel like part of the family while getting a high end care- this is the office for you!

After a billing issue things went way south. They charged for a deep cleaning but did not check…read morewith insurance to confirm it would be covered. I went in expecting a routine visit with zero out of pocket and am now left with a $100+ bill. The amount may not be substantial, but that is not the point. It's the principle. THEN the office lady called me with a straight LIE! Saying the insurance paid 80% and that the balance is mine, when that was not the case. (She didn't know that I had already called and spoke directly with my dental carrier. smh She tried it.) I don't like liars and the dentist was pressuring me to let him pull my wisdom teeth. I'm good love. Enjoy.

My old dentist went missing and we ended up finding Des Peres Dentistry. I was impressed at my…read morefirst visit the way that the hygienist explained what was going on and how they worked my insurance to try to get the most benefit for me. Second visit, I had a couple crowns to replace old metal fillings and it was pain free. The technology that they use is like nothing I have seen before while with the dead beat dentist that skipped town. Essentially, they printed the crown while I was in the office.

Cars and staffing has been up and down over the years. I sincerely hope they figured out their…read morestaff and dental materials quality issues.

Thur, March 12 afternoon MD Experience. Went in for a visit…read moreafter having an accident. Dr started out the visit by saying " it's your fault for the accident, you're fine, before even checking me." Stated who's fault is it that you fell in cement" Wow, talk about Medical Gaslighting " seems like he had a chip on his should said he worked in farming equipment and had surgery so I should be strong and fine like him."Refused to do a through Exam, or X-rays, did not care about my well-being , did not take it seriously,... If you are a woman I suggest not going here if you want to receive equal care.

I just left Creve Coeur's urgent care on Olive and the whole staff was very very kind and made me…read morefeel so comfortable! Thanks everyone

There's not enough good words I can share about this office. I have a very complicated insurance…read morewith 2 dads having the same insurance. The office staff has been extremely patient and understanding while working with my dental insurance. There's not many healthcare places that will work with you on completing the correct way to bill insurance. The work ethic at this office is exceptionally well and something that is hard to come by. Not only is all the staff kind and welcoming, but the DA, DH, & Doctors are educational. While treating you with the best care they are also giving education on how to properly clean&floss. I was referred to Ellis Dental by an old coworker because his wife is a hygienist here. And now my whole family is switching to this office. People hate going to the dentist but I look forward to it every time. Thank you Ellis Dental!

Negligent and expensive. I won't go back. I've had a few issues with this place. With the…read morethreat of fines for canceling to leavening broken pieces of tooth in my gum when they extracted. They clearly just want their money, your mouth problems are last priority.

Walk in for a prescription refill. Receptionist seemed to have a problem with African American…read more There were only two people both seem while we wanted to be registered in. No eye contact when communicating and the lack of urgency for our situation. All the while Dr. was pacing back and forth as if he was busy. The lack of compassion and bed side manners. Go only if you like the ignorance of our non professional know it all youth of today.

This review is specifically for the urgent care service I received on the 30th of March. Having…read morenever been to an urgent care, I can't really compare my experience to anything but I've also heard of co-worker's and friend's experiences in an urgent care situation that sounded way better than my experience here. Being fairly sick and not wanting to drive to Clayton/Richmond Heights area to see my primary care physician, I decided to drive myself to this facility which is only 1.6 miles from home. I came in and was immediately greeted by the woman at the front desk who then asked me what I needed. I told her I've had this cough for a while and I started having a fever 2 nights in a row and wanted to see someone about it. She asked me for my insurance card and an ID then called someone from the back to take my information. From the sound of it, the other woman who was in the back when I came in was training and needed some practice. When you come in, they have a sign that asks you wear a mask if you have a cough. They have a box full of it sitting on the check-in desk so I took one and put it on while I waited for them to check me in. Granted, the woman was still training, it still took a good half an hour to put in all my information and honestly, I didn't like how she asked me some confidential information openly instead of just handing me the paperwork or their ipad to answer these questions. She did hand me the ipad to do 1 medical history page but she openly asked other confidential information. There was no one else in the waiting room for most of my check-in time, however, I still don't think they should ask you some medical history questions openly like they did with me. In fact, one guy came in while I was telling her about my "surgery" which was kind of uncomfortable since I had to tell her what it was instead of just writing it down or typing it into the ipad while another person (who isn't an office personnel or related to me) was within a good hearing distance. Finally, I was made to wait in the exam room. Not a minute later, someone came in to take my vitals. She asked about the medications listed to confirm they were correct and the left the room. About 10 minutes later, she opened the door and asked me loudly if I was currently on a certain medication and left once more. I waited about 45 minutes from the time they took my vitals to when the doctor walked in to the exam room. He asked some questions, did his checks and left... Came back not 3 minutes later to give me some printouts of the services rendered along with the list of prescription. They had called it in to the pharmacy already which was nice. Overall, if I had to go to urgent care again I am more inclined to driving to Kirkwood instead and trying my luck over there. It's been over a week since my visit and my cough did improve and no more fever but I was just not that impressed with this medical facility. The place was clean enough but they could use some training on handling confidential information and patient's medical history.

I don't usually do this but I'm extremely disappointed and hurt. I didn't want anyone to go through…read morethe same situation I did. This is my experience I had to go through with this place.... The hygienist is excellent, although I highly would NOT RECOMMEND this dentistry for anything other than simple cleanings. This place is very costly and the doctors don't know what they're doing or they don't care. The doctor rushed through my fill in, drilling most of my healthy tooth away, leaving me in pain worst then before I got a fill in. A week later i had to come back for the same problem, instead of observing it he went in and drilled more of my tooth away. Saying it was my bite, the problem is it's very sensitive I can't chew or eat anything on that tooth. The procedure he performed didn't fixed the problem but made it worst instead. I ONLY know this because I got a second opinion from a different dentistry. Now I have to find a different dentistry to fix the same problem when this doctor couldn't do it right the first time, nor the second. I have had countless fill in but none have ever been this bad. I should have trusted my instincts when I had a chance to leave. ONLY come here if you're prepared for a headache.

The customer service was great and everyone is really nice but unfortunately I was told that they…read moreaccept my insurance when I first established care and they don't. I got a cleaning and a filling, then was sent a bill a month later and told that they don't accept my insurance.

We just moved back to the area and I desperately needed a new dentist. I was aware I had one…read morecavity, but the dentist ended up finding more, so I'm grateful I made an appointment. My first appointment with Des Peres Smiles was phenomenal. I have driven by this office coming home from work and didn't think much of it, but it's actually a great office and very close to my house. The staff were great -- from the receptionist Shannon to the tech Allison and finally, the dentist Dr. Nicole Niewdach. She was knowledgeable and kind, and she along with Allison were very gentle while operating on me. I felt like I was in great hands. The office was very clean as well. I will totally be back to Dr. Niewdach with Des Peres Smiles!

Everyone was very nice and informative. They definitely go above and beyond to make sure you are…read morecomfortable and understand what is going on. Had a great visit.