Parking is always plentiful. The facilities well appointed and maintained. Their strongest point is…read moretheir personnel who are always knowledgeable and helpful. Their products are competitive and always well explained. I have been a BofA customer since the mid 70s and haven't felt a need to jump ships.

You cannot make an appointment online at all…read more You ALWAYS get the follow message: Please choose a different day. We're sorry, but there are no appointments available. So the only option is to go in and wait for HOURS to talk to a human being to help you. TERRIBLE CUSTOMER SERVICE!!!!

Very knowledgeable, polite and forthcoming. Kudos to Roxy Cruz and Liam Cunningham of the Eustis,…read moreBay St. Branch!

It is odd, I suppose, to review a bank I am not personally a member of, but I go to this branch…read morequite frequently as I am a volunteer for a non-profit organization that uses Unit d Southern. I have gotten to know a few of the tellers and they are friendly and efficient. They also know me, as evidenced by their "buzzing" me in through their security door when they see me. I tried a different branch and they wanted me to take keys out of my pocket, and then who knows what else they would have wanted, but I let them know I would go to my normal branch instead, thank you very much, and left without making it inside. So anyway, the organization is happy with the services of United Southern, and I am happy with this particular branch.

Very hard to get to talk to a human being. They keep sending you to different departments and still…read morecan talk to a human being. I have been with them over 20 years but thinking of changing banks.

Terrible terrible customer service. After attempting to fill out our dead mother's paperwork, the…read morewoman we spoke to sent us out of the branch to get a document notarized. Turned out we didn't need to do that. We returned to the branch and gave our paperwork to the manager. He apparently threw them away. Now my family has to re-create the documents and start this process over again. This branch has made a difficult situation more challenging.

I moved to Yalaha about 2 years ago and I have nothing but great things to say about this…read moreFairwinds! Madalynn always greets me with a warm smile and takes care of my deposits right away oh and always gives my doggies treats when I bring them. :)

Moving to a new state and having to find a new credit union and open new accounts isn't easy or…read morefun. The employees at FAIRWINDS are awesome...shout-out to Sunita Rodriguez...who patiently helped us fill out forms, answer our questions and make the process easier. This credit union pays a higher interest rate than any of the banks I checked. Their credit card is interest free for the first 12 months and earns 1.5% cash back. The account we opened provides free checks, gives a rebate for any ATM fees anywhere. So glad we found this credit union!

Customer service is top notch. Everyone working there was sensitive to my needs. Great hours…read moreespecially on Saturdays as I work full time m-f

From the owner: Looking for a bank in Mount Dora, FL? The Mount Dora branch is located at the corner of U.S. 41 and…read moreSpring Harbor Boulevard, near Target in Lake County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 349 branches and 376 ATMs throughout FL providing a full range of personal deposits, loans and credit lines, business banking services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer. So virtually anywhere you go in FL, we can offer solutions for your financial needs.

All the staff are very friendly and personable. The bank is very clean. They always provide…read morecustomers with water and candy. Everyone knows me by my first name. Enjoy coming here!

The bank location in Mt Dora is fine, with friendly helpful staff but the bank itself leaves much…read moreto be desired. They are sooooo ultra concerned about fraud that they have totally forgotten about how their policies have adversely affected their customers. I recently had my debit card compromised and it takes a week to 10 days to get a new one. Why? Who can wait that long? They could not expedite it because my phone number changed just today! Then, when I got ready to retire a year ago, I paid off all my debts; car, house, credit cards etc. I did not realize that having NO debt would drop my credit rating like it did. Chase initially DECLINED to give me a credit card to rebuild my credit until my banker vouched for me telling them I had a high balance in my checking account every month since I had been a customer for 4 yrs. They gave me a $500 limit. A year later (never been late and paid full balance each month) they increased it to $700. Really????? You would think it was THEIR money instead of MY money in the bank. The first few months with them was hell. They declined my purchases right and left. When I called, they explained that they were getting used to my purchasing habits. They wear me out with their nonsense. Time to change banks.....

This bank has been nothing but one issue after another. They just recently updated the online…read morebanking and shut my mother out of her account for 3 days. After numerous calls and spending well over an hour on the phone the problem has yet to be resolved. So now my mother cannot pay her bills and no one in the bank can figure it out. Only remedy she has is to close her account and open another at a real bank.

Online banking users BEWARE. Every year at tax time I have downloaded all of my transactions and…read moretheir associated categories. I manage rental properties so I could easily get a list of property1:Repairs, property2:HOADues etc. This December the COMPLETELY REMOVED THE CATEGORIES FEATURE. Not only can I not add categories to new transactions all of my categories from 2019 are simply gone. Any bank that would totally remove an important feature WITH NO NOTICE should be avoided at all costs.

Customer service was horrible. I tried to make a deposit through the drive through and was told it…read morewas to big of a deposit. $2,000 in checks and cash is considered to much to deposit around 4pm when they are open until 5:00pm. The lady was very rude and short with me. She was trying to get rid of me. Nowhere does it say we only accept this amount in the drive thru. I had a bag of coins and I understand that I have to go back and roll them, but they could have taken the cash and checks. I will be looking for a new bank. It's your job to help the customer, not try and get rid of them.