This is the worst customer service I have ever received from any bank. One of the branch managers…read moretold me deliberate lies about my home loan. I have been continually treated with complete disrespect. They will not take calls when u try to speak with the loan officers. They didn't send proper notices regarding loan issues. I strongly recommend in Poplar Bluff or Naylor that u take your business to US Bank.

I have been a customer here for quite a while now and at first, I couldn't have been happier with…read moremy experience there. The last couple of months though things have been completely different. Before the new management change, I knew my account was fine. I didn't have to worry about it closing for something silly. If money was tight, I could access overdraft protection which was especially helpful last December when I was laid off and living off bonus checks instead of wages. I spoke with the bank at that time and explained my situation. She said I had nothing to worry about, just keep my account positive for a month and there wouldn't be any issues, except obviously the agreed-upon overdraft fees. I kept my account positive for a few months. Fast forward to May.. I waited well over a month for the manager to take my call or reply to me. She obviously has no intention of contacting me. Now she says that my account will remain in poor standing until my balance is positive for a year. That's not what the agreement was, but I have enough money now. So I decided to wait it out and keep it open. Then, my dog just died and I needed to withdraw the money from my account for vet and cremation expenses. The teller told me I couldn't have all the money in my account because the moment my balance drops low enough my account will close. Makes no sense at all why my account will close for pulling out my own money to take care of my own family when my paychecks are directly deposited there weekly. What an awful experience!

currently a customer with Sterling...I have done business with the main bank and the branch on…read moreBroadway. I have always been treated with courtesy and respect. I have, also, called several times with questions and have always received prompt answers to my inquiries. I appreciate Sterling and their employees..good job guys!

horrible bank, customer service is terrible, high fees interest rates and online banking is from…read morethe stone age.

Love this bank such friendly staff great local bank would recommend them to anyone. Nothing but…read moregreat experience anytime ive done any check cashing or bank needs they were more than helpful

From the owner: Looking for a lender in Sikeston, MO? Terry Williams (NMLS #417057) is a commercial & agriculture…read morelender at Southern Bank that's ready to help you secure your financing.

I have used this bank for years after they bought and improved drastically a local branch of…read moreanother bank. I have used this bank for loans and have invested monies with them through First State Financial Management. I have made multiple loans there and trust the loan officer and staff to do things right. The staff is also friendly, knowledgeable and they confidentially handle my financial needs. I would recommend this bank to anyone. First State Community Bank has grown and added services but I still know who I will see when I walk into my local branch. I also like using their online banking fscb.com and love their bill pay system. It's easy for me to transfer monies to kids in college while being able to keep track of my accounts. FSCB.com is terrific!

From the owner: FSCB is a full-service bank here to help you reach your financial goals. Whether it's your first…read moresavings account or a new business loan, we're here to help. Drive-up Services Available Saturday from 8:30AM - 12PM.