I took five shirts, two pairs of slacks, a pair of khaki pants and a jacket to be pressed to Southern Laundry. I also took one blouse, a button down collared shirt as well as a pair of slacks to be laundried and pressed.... what a HORRIFIC MESS....75% of the items were wrinkled and I had to re-iron them. Needless to say, I took pictures of every item with the laundry tag still attached. The very next day I contacted Southern Laundry to complain. I was told the manager was not available at that time. I visited and call several times and FINALLY got a call from the manager Cheriss. She asked me to meet her between 5:15-5:30. Not a surprise when Cheriss didn't show up. Another message was left for the manager, no response. I called again on last Friday and FINALLY got a voicemail message..only to return the call and she was unavailable AGAIN! Called again yesterday...unavailable AGAIN! I have been dealing with this issue for two weeks and still no resolution. If I could, I would have not chosen any stars. I've used Southern Laundry many times in the past but never had a problem. I see if you have a problem, no need to complain, because the manager sure don't care enough to resolve the issue. Forty dollars wasted! read more