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    Southern Spine Specialsits

    5.0 (1 review)
    Open 8:00 am - 4:00 pm

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    13 years ago

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    Campbell Clinic Orthopaedics - Broke my elbow dammit!

    Campbell Clinic Orthopaedics

    2.2(95 reviews)
    4.2 mi

    I visited Campbell Clinic in September due to severe, radiating hip pain. I initially saw a…read morephysician assistant who did not listen to my concerns or my long-standing history of low back pain. Despite my explanation, he diagnosed me with a hip infection and prescribed a 7-day course of high-dose steroids. I had to travel to Montana for a wedding shortly after and hoped the medication would provide relief, but it did not. When I returned 10 days later, I saw Dr. Brandon and explained that my symptoms had not improved. Once again, I emphasized my history of low back pain. I was given another 10 days of pain medication and told to return for a hip injection. During the hip injection appointment, Dr. Gilbert entered the room, administered the injection, and provided no explanation of the procedure or any post-injection instructions. His bedside manner was among the worst I have encountered, both as a patient and as someone with over 20 years of experience in healthcare leadership. I had to initiate all questions, and his only response was, "Follow up with Dr. Brandon--I'm just here to give the shot." The injection provided no relief. I ultimately sought care at a private physical therapy practice, where I was properly evaluated and diagnosed with a compressed nerve in my lower back radiating into my hip. After eight weeks of physical therapy, my pain was completely resolved. I contacted Campbell Clinic to share my experience, explaining that I endured unnecessary pain, medications, and procedures due to a misdiagnosis and a failure to listen to my concerns. I was told my feedback would be shared with the providers. Despite this, I later began receiving bills for my visits. While my insurance had covered nearly everything, I contacted the clinic to request that the remaining $35 balance be written off given the circumstances. After four months of repeated calls and unreturned messages, a manager finally contacted me and stated that the physicians refused to write off the balance because they had "treated" me. I was shocked and deeply disappointed. This experience made it clear that patient concerns and quality of care take a back seat to billing and volume. I felt rushed, unheard, and treated like a number rather than a patient. If you are looking for a practice where you are listened to and where the root cause of your pain is addressed, I would strongly recommend looking elsewhere. It is disheartening to see what community healthcare in our area has become

    This is a huge medical practice with two sizable buildings on their Germantown campus. I had a 6 PM…read moreappointment; I walked into a waiting area larger than some airport lounges. But patients were called back on a regular basis for height/weight checks and, then, eventually were called back to see the physicians, if they had appointments. I saw Tyler Brinton, MD, for my issue. He must have been exhausted by 6 PM, but I found him in good spirits, concerned about my issue and responsive to questions. He had looked at the x-rays before examining me which seemed logical and a good use of my and his time. I walked out with a diagnosis and a treatment plan. Even after 7 PM, he was not rushed with me, a non-surgical candidate, who is not going to add much to the company's coffer. Their parking lot is pitch dark. In crime-ridden Memphis (yes, Germantown, too, where cars are stolen on a routine basis), I would have appreciated a better lit outdoor area. With curbing, it seemed like a great place to trip and fall, too. I had no dealings with staff other than the physician, so I can't speak to that. The x-ray tech was efficient.

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    Campbell Clinic Orthopaedics - Front door

    Front door

    Campbell Clinic Orthopaedics - Waiting room

    Waiting room

    Campbell Clinic Orthopaedics - I had hip surgery pins put in my hip

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    I had hip surgery pins put in my hip

    Ortho One

    Ortho One

    3.8(15 reviews)
    3.5 mi

    Dr. Dlabach is a great ortho, very kind and easy to talk too and hardly ever a wait and easy to get…read morean appointment. He had always been spot on with his diagnosis and treatment plan. He does great joint and trigger point injections. He will always refer you to another specialist if he knows that's what you need. My kids love Dr. Dlabach as well and he has handled sports injuries and fracture care amazingly well. He is focused on your best outcome!

    If you ever need orthopedic care, check out Ortho One and specially Dr. Patrick Toy! I have been…read morearound the block with Ortho One a couple of times. I love the rehab/PT is next door to doctor's office. The facility is clean and the staff is wonderful. When you call they are nice and when you come in they are nice, personable and genuine. The xray techs are so helpful and take their time when assisting you. A doctor's office is made on the clerical staff and these ladies are top tier. I was there one day when staff was on the phone with someone who was lost and she never sounded frustrated or made any side comments while assisting. Orthopedic issues are painful and you want an attentive compassionate staff and this place delivers. I wouldn't go anywhere else. I don't feel like a patient but a friend stopping by. Barkley completes paperwork in a timely manner necessary for your job and return calls are prompt as well. I am 58yo and had recent hip revision and Danielle and Dr. Toy were AMAZING from beginning to end. I didn't have to call in then wait for someone to call me back when I had a question about medication. I used the app to communicate and Danielle's response time was great. Dr. Toy followed up with me by phone several times after my surgery and urged me to reach out for anything via his cell. What surgeon you know giving out their cell number? Recovery is so much easier when you have a reliable team. Ortho One is THAT team!

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    Ortho One

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    Southern Spine Specialsits - orthopedists - Updated July 2026

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