We waited for an hour past their posted hours and they never showed up to open their doors for…read morebusiness. The Budget Truck Rental corporate customer service had to reschedule our reservation at a location 30 miles away. Meanwhile, I have movers waiting at my home waiting for us to arrive with the truck... Mobile Storage Depot took a reservation for a truck and never opened for business for me to pick up the truck and never bothered to notify me or Budget Corporate that they weren't opening that day. This move cost me several hours of my day and hundreds of dollars paying movers to sit around and wait while I went all over Atlanta trying to get a truck.

I recently worked with Mike at Mobile Storage in regard to getting my parents moved...and…read moredownsized. Mike was one of the nicest individuals I never met! He was always willing to assist and provide me with suggestions and options on how to handle the move. The company overall and all of their employees were nothing but professional, accommodating and polite. I highly recommend them to anyone who needs additional storage or who might be moving. I also use the movers that Mike recommended...Mike from AAL American Movers and could not have been happier with the work they did as well.

Excellent Service. Very helpful. It is small business, however, they care for the customers.read more

Absolutely the WORST customer service! First of all I paid 6 weeks in advance. Then I arrive to…read morefind my unit locked. Since it was a Sunday and I only had a certain amount of time to get the truck back, I was confounded. I saw an emergency contact number, so I called it. Then man said he be here in an hour. An hour and a half later he shows up and opens my unit. There's a truck in my unit! UGH!! Tick tock, my time is slipping away....He tries to start the truck, it won't start (surprise). He gets a battery charger and starts the truck and he moves it out of my unit (why was someone else's truck in the unit I paid for?). So there is two hours out of my precious time....he leaves with, "Sorry for the trouble." Mind you, I lost my job in another state, sold my house and my mother passed away all in the space of one month! No I am not making this up; I think I'm loosing my mind. I called him the next day (after I spent an extra $116 for the truck because it was turned in a day late) and he offers me $25! I tell my family that I took the $25 credit because I felt as if I had no recourse. My brother calls him and he tells him that we are taking up all his time and he is raising my rent $30/month. Please go elsewhere, save yourself the trouble. I wish I had.

I texted early morning and received reply right away with quote and time he could arrive. Great…read morecustomer service. Arrived on time, and was in and out quickly. Would definitely use them again. Also very polite

Top notch customer service with a smile! Clean facility and very knowledgeable about the facility…read moreand products offered. Highly recommend!

Great Staff. Clean and safe! Best one in the area! I…read morethought that I needed a large unit, but the staff help me find a better size. They saved me money.

Very helpful,always willing to go the extra mile for the customers....... Fast, friendly service to…read morecommunity...... I have been going here for years and service is always 5

I use them for all of my mailing needs. They make it so easy and convenient. The owners are always…read moreso professional, helpful and friendly.

Ronnie and his team were a true relief after a stressful experience with another company. I was…read moremanaging the situation from out of state, which made it even more nerve-wracking, but Ronnie was kind, responsive, and communicated clearly every step of the way. Ronnie and his team arrived exactly when promised and followed through on everything with care and attention to detail. They handled the job efficiently and followed up with photos. It made a huge difference to work with someone I could trust. I'm so glad I found them and would absolutely recommend!

Mr. Ronnie & the team (Mike & Troy), are absolutely phenomenal! Very professional, patient,…read morethorough, and knowledgeable! I had a move scheduled for July 20th. Originally, I was supposed to move my things from one home to a new one. However, things did not work out that way. As a result I had to move my things into storage. The way Mr. Ronnie, Mike, & Troy handled my things was very encouraging. They handled my things as if it was their own. I was extremely impressed!! Every move I've done since 2015, I've contacted Mr. Ronnie. I do not trust anyone else to move my things because noone and I mean noone takes care of my things the way this team does. Thank you for an exceptional job!!!

I spoke with Eddie on Friday, Feb. 13. I sent him pics he asked for and additional information. He…read morehad no questions and scheduled my pick up for Monday. He arrived and upped the price by $200, saying pictures don't always show what's there. I told him that was his responsibility; how would I know that (about the angle of the pics). He agreed and said he was a church-going man and he didn't want me to feel he was taking advantage of me (a senior) and he dropped the extra fee to $150. His truck wasn't empty and he couldn't take everything he had quoted me on so he took what he figured equaled his original price and scheduled a 2nd pick up for Sat. afternoon, Feb. 21, to finish the job. I paid the original quote of $300. It rained earlier and he closed shop but didn't tell me. I had to call him when the time passed for him to be here. We rescheduled again for Sat., Feb. 28. I sent him a text on Thursday, Feb. 26 to confirm and, to this day, he has not responded. I hired another company who was prompt and efficient to finish the job Eddie started. Alford Junk Removal/ Eddie was a disappointing experience for me.

We needed help getting rid of items left in the home we rented out. From start to finish, the team…read morewas professional, efficient, and friendly. They arrived on time, worked quickly to clear out all the junk, and even swept up before they left. The pricing was fair, and the communication was excellent throughout the entire process. Thank you again for helping us out at the last minute.

Kristie and her team were patient and extremely helpful in arranging our client's household goods…read moremoved from Jacksonville FL. Many of the storage companies in the area use a national call center to take their orders. For storage xxtra we had one on one contact every step of the way. Kristie went out of her way to make sure we were completely equipped to handle our moving customers' contract. Thanks again storage xxtra! Please make some hand carts available next time.