Where do I begin?? I…read morewas beyond thrilled and relieved to see that this location had the soonest availability (next day) compared to others around town who had nothing for weeks! Although we arrived late for my scheduled appointment time we were extremely grateful to Kelly for being so willing to still assist us. She was extremely patient, professional and thorough each step of the way! She even went the extra mile by showing me how to use a few tools through the mobile banking app! I was also pleasantly surprised when approached by the manager on our way out who took the time to introduce himself, asked if we were all taken care of and thanked us for banking there ! Absolutely amazing customer care!! Thank you !!

We changed to Florida Credit Union because of their location in Belleview. We banked with Chase,…read moreand Campus for years and never a problem. Since day 1, we had problems. I won't mention every complaint from day1, but I will elaborate on the last episode today 8/6/2025 around 3:55 and 4:00. My husband went to the the bank to make a deposit since we are slowly moving everything to FCU(not now), he had 4 - $100.00 bills and put his card in the teller machine outside, and then of course the $400.00. The machine went completely black and spit out his card to him, but no money back. He did not move and flagged them to come outside. The manager came out, Kenya Betterson(horrible attitude). She said he would have to fill - out a form and we would hear within 10 days. What???? My husband was furious, and she told him that he should of used the drive through or inside instead of the machine. So, let's blame the customer for using THEIR equipment that they provide to the consumer....hmmm what wonderful customer service and professionalism. Well, the problems that we have experienced with those girls is the reason we only use the drive up teller machine. Well, my husband filled out the form, and we are out $400.00. I never had a problem with Chase(so we are going back to them even though they do not have a branch in Belleview) I would rather drive 13 miles than be treated like this from such a disrespectful group at that bank. Of course, Kenya Bellerson, the AVP Of Branch Operations was his point of contact through this ordeal. Very rude, unprofessional, and I am shocked that FCU allows this type of treatment and behavior. Is it that hard to find desirable help at FCU? This is unacceptable.

Brittany Alfred is an awesome service representative! She really goes beyond for her customers!!!read more

Who the heck runs a bank with that many teller lanes but not a single drive thru ATM? You've never…read moreeven opened all the lanes before. You just have all these empty lanes always closed. Put a drive thru atm there. How broke are you that you can't add convenience. You use the money in our bank accounts to play with you could at least use it to buy us an atm. 6 lanes. For what???please explain the logic behind the design of your bank and try to justify the bad design

No temporary cards. Then they will tell you to use some other stupid service like PayPal or Apple…read morePay. You are the bank I SHOULDNT HAVE TO

We moved to Florida and open several accounts with Florida Credit Union…read more It takes alot to impress me, but I'm quite impressed by this financial institution.

Mckinley Tooms I…read morehighly recommend this branch. I was so impressed with Mckinley Tooms professionalism, his patience and friendly personality. He was very knowledge. He exceeded my expectations. I can only say THANK YOU!

My Regions Business Account was scammed for almost $50,000. And Regions did NOTHING to Protect My…read moreMoney. The Fraud Dept. at Regions is the Worst Ever. Get your money moved before you Lose it. They Don't Care!!

Great service, with Simon. He is very helpful, explains everything so you understand, very well…read morespoken, an good looking. I always make appointments to see him. I really appreciate him.

I have had several auto loans with them and have had zero issues and been very happy with the…read moreagents I have worked with, both in person and over the phone! I am also considering a home improvent loan in the future and will definitely be reaching out to continue doing business with them. Exceptional service and a very happy client!

Drive through transactions are very slow. I have experienced several times recently when my…read moretransaction was delayed when the teller was interrupted by another employee for a lengthy exchange. Because I use several banks I frequently write a check on my Regions account & cash it at South State which is a block away.

My Regions Business Account was scammed for almost $50,000. And Regions did NOTHING to Protect My…read moreMoney. The Fraud Dept. at Regions is the Worst Ever. Get your money moved before you Lose it. They Don't Care!!