This hospital has some staff in nursing that is very unprofessional and I do believe they forgot their oath they took when becoming a nurse. It's a job that requires patience and kindness which none of this was seen. Talking in hallways, on their phones at the nursing station whilst call bells are being ignored. I am floored at this hospital. Unacceptable. Aside from that the welcome staff as you walk in is very pleasant. It just appears that when on a particular floor there is never a nurse or anyone around. When you try to find someone as I mentioned cellphones in hand talking, texting and then get upset when you ask for assistance for a patient. This is actually neglect of patients. read more

I was not contacted by hospital when brother was admitted to sovah on July 16, 2026. to CCU.7 days later July 23 pastor calls me to let me. know.type of care he had was very bad. no communication and noncaring for his only family. Hospital never gave me information on what happened. Doctors did not call me for 7 days. They transferred him to 3 different places. His personal items were missing, picked up by church member. He is very sick, nonverbal. This hospital failed in taking care of my brother. read more

I was brought in w/a very high blood pressure reading, top number was well over 200. I hadn't spoken one word to anyone. The charge nurse in the E R. followed me directly to the bed I was brought to and announced 'YOUR PERSONALITY IS HORRIBLE.'' read more

We need this hospital in our community and I have had knee surgery and a lot of test and in most cases everything is very positive. As a person in business it is extremely hard to get great help so please excuse a few bad ones. To all the great nurses and doctors thank you very much. Like buying local use your local resource's before they are gone and you don't have them. Ask yourself what would the people of Henry County do without this hospital? read more

This hospital bills your insurance for items not in the health contract trying to get more money. They try to get exorbitant sums for simple tasks. Insurance is a pool of people's money, so they are hurting everyone with this practice. And don't forget, Sovah, someday your employees might not be able to pay for treatment if this practice, very common in hospitals, continues. read more

This is an update to my review of Oct 20,2025 complaining about some lost paperwork pretinent to my husband's sleep study. Weeks after I thought that was all straightened out, he was call back in the sleep lab for overnight CPAP titration. This took place on Dec 4th, 2025. Here it is, January 9th, and Lincare keeps phoning us to say they have an order for supplies for my husband, but no prescription for the settings for the CPCP/BIPAP machine. I have spent most of the past week phoning at leat 6 different entities to try to track down this prescription and my calls are either not retured or I'm told to call someone else, who invariably ends up not knowing where the prescription is. I think it was supposed to go from the sleep lab to my husband's PCP, but that never happened, nor looks like it will happen. The PCP ignoring us is Martinsville Family Medicine. This entire matter is horrifying. read more

Absolutely sucks. left my nana sitting in the waiting room gasping for air and having a temp of 104. worst place ever.

I took my son there Saturday night for a fever, dizziness, shakes, and high heart rate. The triage nurse was horrible with him. He is 6 and autistic and they did the Covid swab. I was explaining the Covid swab to him and that it was going to be uncomfortable and that he couldn't swing his arms up to get the swab away, the nurse then says "yeah because I hit back." So she went right in for the swab and he threw his hands up before I could grab them and she went right to wrapping her arm around his head and her hand under his chin right next to his neck and just held him against her. Don't get me wrong I know him being restrained to get the test done was needed but not by grabbing him near his neck. I told her he was autistic and she said "yeah I can tell." Never gave him a second to calm down or a second to change up how we could get the test done. We go back to the waiting room and when it's time to go to the room the same nurse takes us to the room and informs me that he tested positive for Covid and then proceeds to say " like I thought he tested positive for Rona and now I may get it because he coughed in my face so thanks for that." The actual doctor we saw was amazing but the triage nurse needs some retraining especially when it comes to dealing with kids who are freaked out. It took almost the whole hour waiting for the room to calm him down after his interaction with the triage nurse. This was my first bad experience at the ER every other time for myself it's been amazing care. read more

Worst hospital I have ever seen! My son was having numbness in his arms. I called a Cardiologist friend of mine & he said to get our son to the ER immediately! My husband & I both left our jobs to get our son to the ER. We were literally there 3 hours and never got called back!! The only thing that was done were vitals & blood samples. And the nurse that took my son's blood was extremely rude and jabbed him! Not one person seemed to care that my son needed attention and wasn't feeling well. Also, the person at the front desk kept leaving her post to go outside and smoke. And people that came in after us were getting called back & didn't seem to have anything wrong. We got a bill for over $1000 because we can't afford insurance for our son and don't qualify for government assistance. We will not be paying one dime! read more

I have been at Sovah Health, Martinsville two times, each for CT scans. I found the experience to be very good. First of all, checking in starts at the lobby, nice people. I found the staff upstairs in outpatient to be really pleasant, there was no long wait. A great staff in the radiology department, laid back, professional and caring. One other thing I noticed was how clean the hospital was when coming in, that shows pride! i cannot speak for other departments, but I was really impressed with my experiences. read more

I was treated very well . Everyone was professional and helped me find my way through the hospital .

Well. We've had two experiences at this hospital and both were awful. Not going there to experience a third. First - I went because I couldn't put weight on my right foot. I tried explaining to the doctor my previous foot issues which I know didn't matter because this part was in a completely different area. It was the top of my foot just under my toes and radiating burning sensations down to my ankles especially over the veins. Anyway. The doctor (Samuel Jackson) yes that was his name. Said "well if you know it all why did you come in" immediately poor bedside manner. I was trying to be proactive by telling him previous issues. He said "no point in an x Ray because it won't tell you anything you want to hear" Awful. Gave me anti inflammatory shots and didn't even include the name of them on my discharge sheet. Left with no help and felt belittled and pathetic for going there. Second- My disabled dad went today, just now because he is bleeding where no man should bleed.. and he started shaking in the ER really bad from being cold. He asked for a blanket and they said No because of COVID. What does having or needing a blanket have to do with covid? It's called a washing machine and bleach. Ya all know they have them at the hospital. It was rude and disrespectful. Also wouldn't take him in any quicker even though he is actively bleeding. So, mom got him in the car and is taking him right now to the next hospital hopefully things work out better there. (8-26-2021 5:36pm) Will never go here again. Pathetic excuse for a hospital and doctors. read more

My father was recently admitted to Sovah Hospital in Martinsville. He was in there for 11 days. With exception to one CNA named Jacob who dad loved because he actually tended to him and maybe one or two other nurses that knew what their job was and took their oath and commitment seriously....the care here was horrible. My dad was finally discharged to a rehab facility, upon discharge the rehab discovered he had two or three bed sores on his back and one on his foot from where the hospital neglected trying to help him move while he was there. When they did try (which was limited) to move him he was yelled and screamed at. They had lifts in the room, but they were never used. One night I was yelled at by a CNA. Before I left that evening, I told my father to push the button to see if he could get some Tylenol for his pain. When I walked out the door, I noticed his light was turned off, the CNA/nurse had turned it off and didn't come tend to him, so I opened the door and had him push the button again. When I came back out the door the CNA yelled all the way down the hall to me "WHAT DO YOU WANT MA'AM?" I replied, my father needs help. She yelled again "WHAT DID YOU SAY?" and started stomping towards me. When she approached me, I said "I will tell you what I said and what I want. My father is in pain, and he needs some Tylenol." I left so upset that night. My mother had to call the director of nursing and request a patient advocate to go up to the floor my dad was on and have the nurse call us with updates. We asked multiple times for the nurse or the hospitalist doctor to call us and they never did until about 2 days before his discharge. My dad wasn't able to tell us anything the doctor told him in his 30 second visits he made to his room each day. When I would ask the nurses if any progress or updates, they would tell me they didn't know anything instead of actually going to their portals and looking at notes that the doctor might have left. I will have to say the people at the front desk when you sign in are very kind. Maybe they should switch places with the nursing staff. It's pitiful and I don't recommend anyone sending their loved ones here if you can help it. read more

I went into that hospital needing a med adjustment and was mentally abused by staff ....one north tried to help me, but the emergency room staff mentally abused me beyond measures....1north tried to help , but the emergency room staff mentally drained me, gave me some type of anxiety I've never in my life experiences where my entire body is in pain and I stayed in worry the whole time I was in the hospital....I know 1north tried their best to take care of me as they always do but I can't go back to that hospital after this....this is beyond unbelievable ....I understand that 2 and a half years ago I went unto a mental institution,...fought two police officers, 16 nurses and a boy in the mental institution, but that's so 2 and a half years ago....I was told by a few staff members confidently why I was being mistreated...it was for the way indid those cops and the staff at southern Virginia......I went in southern Virginia mental institution February 27,2021 which I consider my recovery date...I have an awful past before that date I'm not proud of, but regardless of what's on my records from 2 and a half years ago is 2 and a half years ago....I'm not that same person and I proved just that this week....I came into Martinsville hospital Thursday morning and Thursday night I was being picked on about my weight by the head nurse and I gritted my teeth and went in my room but I was like naw so I went and cussed him out with no threats ....he pulls a needled already filled up out and him, a female cop and a couple nurses gang up on me cussing at me , trying to trigger me ....I didn't let them...I sure didnt..I thought about my cat Aya and my home and how far I have come in my life and I wasn't about to let those jerks mess it up...I could've wooped them quickly, but I let then do the mental abuse and when I woke up I even apologized to them and didn't owe it to them...just trying to settle the air...so the male head nurse comes to.my room and I wisper to him about my past and that I had used to be a prosistute and I did fight staff and cops and I wasn't proud of it and he acted like things were cool....so the morning nurse shows up and he introduced me to her as Natalie the prosistute and tarot card reader....that's sad.....I handled this the best I could.....he went too far.....I tried to make peace with him and the other idiots ...they kept me from Thursday to Monday in the emergency room with me finding out I could've been in one north earlier....they were trying HARD to get me to tick off so they could permanently send me to a mental institution....they were even naming off mental institutions they were trying to send me too....so I go smart...I started taking pics, recording things and getting proofe..I sent out emails to human resources, the health department, social services, BTW21, Virginia premier, and other places.....Monday morning they quickly put me in a clean area in the emergency room and not long after that i got put in 1north (psych ward)...I know 1north was trying to help and I just had to come home and help myself out this one...I'm not suicidal or homical , but I'm mentally drained, pale, my whole body hurts(due to anxiety), and the emergency room introduced me to this new anxiety I've never had where my entire body hurts....they had me bad off. ...It took a lot out of me this week to not go off and fight the way I can or do what I'm capable of, but that's the Natalie I was 2 and a half years ago and they still think I'm her and they think I should still pay for what I did two and a half years ago...believe me, I paid dearly for that...I spent a month and a half in a mental institution....I paid my dues for the dumb crap I did and the Natalie I am today is proud of who I have become and who I will be .....I was also judged on my religious beliefs.....it is what it is and it do what it do....I so proud of all the improvements I've made in my life in 2 and a half years and if those doctors and nurses look, I used to be in and out 1 north 1 or 2 times a month....I haven't been in a hospital for anything in 2 and a half years.. so does that say anything ???? I promise you , I will never step a foot back into Martinsville hospital...I will go to another hospital in Virginia or I will let nature take its course....I don't even want my corpse in the morgue there.....so now I'm home mentally drained trying to get myself back....my anxiety is threw the roofe and extremely mentally drained.....I hope if anyone relates to my story , don't go to this hospital or if it happened to you, warn others ....save others for their own health read more

Part of a regional and a national network. They just completed the Accredidation process. They have some departments that are not available anywhere else locally like EEG, Sleep Diagnostics, Woman's Center, etc. also a great sponsor of community programs. I have never been disappointed with my care and interactions with SOVAH Health. read more

I think this hospital should really look at how they treat their patients and their family. My mother was their and the called me and said it would take a miracle to help her but when I showed up, they then decided to help her. Then they released my biological father's body to his family without my consent. With that said, I am alone now and they are making money. It's so sad how greed can make the health system go round and this place still running. They put my mother on a helicopter and sent her to Roanoke so they can declare her deceased. Guess so they didn't have to do it but couldn't find out what was wrong with her one time and told her it was in her mind but she refused the tranquilizer they were going to give her. Her primary doctor found out she had a blood infection. I spent 95% of my childhood in that place and I could tell you so much more but like always I don't matter. I truly miss her, LaVonna Triplett. read more

We have experienced exceptional care through Sovah Health and I strongly disagree with the current doctor communication ranking. All of the doctors that Mother and I have worked with, first for her cancer and then for her stroke, have been excellent in their communications. Every single one has worked with us as if we were their only patient but we obviously weren't. Each one has been gentle and caring and carefully explained everything. When Mother had a stroke and went to the ER, there was a link up to a neurologist at Duke University who worked with the ER doctor to evaluate her and transfer her to Duke. The actual transfer to Duke took longer than we would have liked because the helicopter couldn't fly that day due to weather in NC but I still feel like she has gotten the best and most timely care that she could have gotten anywhere. The doctors that we have dealt with are Doctors Goodchild, Kattragadda, O'Neill, Gordon, Galos, Perrin, and Gomez. Exemplary, all of them. read more

Sovah Health - Hospitals Near Me - Martinsville, Virginia

This Hospital continues to have many issues most of the staff have no bedside manner or they refuse to use it. I think some of how you get treated depends on your skin color and or your station in life. Poor broke black folks watch out. I am also said to be being rude even though I say yes sir, please, and thank you, etc to no avail. I am very blunt but not rude. When I am being rude you know it without a shadow of a doubt believe me there's a big difference between my bluntness and rudeness. They don't like that I am well informed and smart is the issue. I do feel you get better care in some of their departments like Radiology and on some of their floors versus others, all departments aren't created equal. But as a whole, I don't like this hospital. I just want to be treated well like everyone they seem to like gets treated since I am a paying customer. Like me or hate me the service should always be good. I was in nursing for years and I didn't treat folk like dirt because I didn't care for them, if anything I tried to see if I could win them over to my side most of the time. read more

They almost killed me as they were giving me an IV and my heart rate went very low! They did a code blue and didn't even notate what happened that day. They are horrible!!!!!! I went in on 10-19-19 as having severe chest pains. Never will I go there ever again!! No one should go there ever!!!!!! read more

Went cause i was not feeling good didn't get to see a Dr saw a Np who talked down to me and didn't take me. Serious abd i just waited for nothing i can feel bad at home in my own bed and this was my second time here the first was Sunday so I'm out of here read more

Let me begin by saying, I am not one to bash a hospital for the service. One thing I can say about this hospital in particular, it was awful in every way. I literally met ONE person who was nice throughout the whole ordeal that brought me to this hospital. My husband is a truck driver who gets the pleasure of traveling. Monday night he arrived at a hotel in Martinsville VA and noticed his abdomen was cramping really bad. He went to bed thinking that the pain would just work itself out. However Tuesday around 1:30 AM, I received a call that he was going to go to the closest ER because his symptoms all matched appendicitis. Thankfully I was only 2 hours away. He had sit me a screenshot of the google reviews on this hospital and I jokingly said, it cannot be that bad. I WAS SO WRONG. We received the worst service from the ER all the way until we left. I wish more than anything at this point that we would have known from the beginning what the pain was so we could have got him back to Wilkes County, NC. People here might make jokes on our hospital being bad but I have never received service as horrible as what we received at Sovah Regional Medical Center. When I arrived at 8:30 - 9 AM my husband was sitting in a basically empty ER (I know this because I got lost and found a completely empty section). When I walked in he told me that he hadn't seen anyone in HOURS, he was honestly thinking that they had pulled the curtain and forgot him. We sat there for a bit and I could see out past the curtain a bit, figured out why no one had visited his room because they were all gathered around a computer on social media and just laughing and cutting up. Finally 2 nurses came into the room (2 b.c one was training) and explained they were going to take him to the OR. They even seemed shocked that my husband was just sitting there without a blanket or anything. After surgery they took my husband to a room, from that time on I literally seen one doctor (who couldn't speak English) in the time I was there. If you wanted a nurse or even a CNA, wasn't happening in a timely manner. Twice we hit the call button only for them to turn it off, wait 5-8 minutes THEN make their way into the room. My sister is a nurse at our local hospital and just telling her of the horrible service we received, she was shocked. She spent the whole month of January 2019 in Brenners Children in Winston Salem NC with her son. When I visited them there I was always blown out of the water by how caring the nurses and doctors were. We didn't expect a lot, honestly my husband and I are quiet people who never once would have made their job any harder than it had or needed to be. However, being in the healthcare industry shouldn't just be a JOB, it's a calling. The people that I encountered at Sovah Regional Medical facility were lacking that. I'm sure some people there wanted to be there and loved their job but sadly I didn't encounter those people. I wish I had a different story to tell. Weeks later I'm working with Aflac to file a claim for this and Sovah is telling AFLAC they can submit their request but it will take up to 15 days. Fine, I get that. The AFLAC representative I'm dealing with reached out to Sovah to get an update, you know 8 days into that 15 day wait time. AFLAC says that no one will return their call about this request. In the end, I know this review will mean nothing to most people but if you have an option to go to a different hospital, do so. When you have to be in the hospital the last thing you want to be worried about is the service you receive. Everyone knows health care is expensive, I get that but again I expect WAY more than what we received. Again being in the healthcare industry is NOT just a job. Sadly, the people we encountered there view it as a job, nothing else. ** This hospital is now known as Sovah Regional Medical ** read more

0 Stars. Went in throwing up blood and they gave me a prescription for ibuprofen along with a $3,245.33. They did get me in the back and out of the waiting room fairly quick but then we waited 2 hours and some change to actually be seen by the doctor. Then another 47 mins for the paperwork. So, a heads up, if u go in to be seen, before u leave, Do Not sign the paperwork. That way u at least go out the same way u went in instead of worse. read more