Last week I had my first visit to Jenn at Spa Carmen. I left thinking - that's it - I have finally found my perfect wax professional. Jenn is just the most down to earth, cool gal. The spa is very nice, super clean and well appointed. My eyebrows has seriously never looked better. I am so happy to have found her - she's a gem!! read more

You may think you've had the best bikini wax, or the best facial, but if you haven't been to Jenn at Spa Carmen then you're wrong. I've been having waxing and facial services for decades and when I found Jenn, I knew she was the last person I'd ever see for spa services. She takes care of my whole family's spa needs - including my husband and teenage son! She is a "speed waxer" which means her waxing is done in half the time of a normal wax (seriously, half) and it's virtually painless. Her facials are all 100% custom and she really knows her stuff. She knows what your skin needs and is super rad about sharing info and product. She is also incredibly sweet and kind. She even offered to bring me soup one time when I had a cold. I don't know why anyone would go anywhere else. read more

I don't even know how to begin singing Jenn's praises! She is far and away the best waxer I have ever been to, which everyone who goes to her for Brazilians and any other waxing would quickly attest to! All of my girlfriends and I go to Jenn for a reason: she IS the best! And, on top of it all, she is always punctual, understanding, and so sweet. She is a gem of a human and an expert at everything from facials (which recently cleared me of years of trouble areas!) to waxing and sets such a relaxing experience. Going to her spa is truly like going to a rejuvenating oasis with a dear friend! Compound all of this with her reasonable prices and you'll find yourself going back over and over, for good reason. I am so grateful for Spa Carmen! read more

Jenn is beyond amazing! I have been going to her for 15, yes 15 years!!! When I have moved out of the area I still would wait to get brows and bikini done! I only cheated on her once while not in the area and that was a BIG mistake! Jenn keeps my brows and bikini perfectly groomed! She know shape for the brows and always walk out like I had a brow lift! Looks so great! As for the Brazilian wax, it's so quick! No bumps or ingrown hairs! She also uses amazing products! Jenn's also runs on time and if she can take you early, she lets you know. Which is great! She's quick and simply the best! Recommend to book appointments ahead of time as she gets booked! Yes, she's that good! Trust me, I won't go anywhere else! I recommend to everyone!! Jenn is the WAX QUEEN! read more

I thought I have had good waxes before, but this is the best wax I've ever received, hands down. She uses the best quality wax and is super quick. She can be hard to book the first time because she has many pre booked clients but after you get in the door, it's easy to pre book your next appointment :) read more

I've been seeing Jenn for years now. She uses pca and epicuren products. She's cured my skin issues multiple times. I have milia and intermittent breakouts and she always treats it with the right products. Her new employee Kelly did a facial on me also and it was great ! read more

Jenn at Spa Carmen is truly the best you can find in Orange County (probably anywhere!!) She customizes your facials for what you as an individual need. I have had problematic skin for 7+ years and still struggle from time to time but she has helped me transform my skin into something I'm extremely happy with. I would never consider going anywhere else!! read more

Jenn at Spa Carmen is a master at her craft. She has been taking care of my skin for years and it shows. The spa atmosphere is so peaceful and total attention is paid to the client. I truly don't know what I would do without her expertise and concern for what works best. She is always so happy to see her clients and truly makes each and everyone feel so very special. A client and fan forever both personally and professionally. read more

My review for Jenn Giffi the Wax Queen is long overdue! I've been going to Jenn every month for over 5 years (shaving is so painful for me due to really thick hair). Before Jenn, I had been to waxists that made me bleed, that went over the same spot over and over, and who made me feel really uncomfortable. Jenn was a godsend! She is so quick, you are in and out in like 15 minutes. It's a brazilian that's as pain-free as possible. And she is just so awesome! She really takes care of her space and everything is decorated so cute. I think for her skill and the spa-like environment, her pricing is super reasonable.. less expensive than other "high-end" places, but way better quality. I can't picture going to anyone else. Thanks Jenn! read more

I have been going to Jenn for over two years. I could never say enough good stuff about her, she has seriously transformed my acne prone skin! Before I found her I was spending many days waiting in Dr. offices and spending tons of money on different products, trying to find a miracle for my adult acne. After 10 years of searching, I finally found a miracle and it's Jenn! I found that getting regular facials and extractions is the only way to help my skin. She gives my skin what it needs with personalized treatments that are different every time I go in. She works with my schedule and my budget. Even though I am getting facials all the time, i am not spending any more money then I was buying all the different products. I hope this review helps someone else that was in my situation find Jenn, and get the clear face they want! I also recommend her for waxing! read more

Hands down the best. I used to have skin issues and went to numerous spas to find help. Jenn is the only person who helped my skin and knows exactly what it needs. Thanks to her I've been 'issue free' for years! Love it here. read more

I've been going to Jenn for years and I'll never go anywhere else! From waxing to facials - she's the absolute best. Her attention to detail is unmatched and I feel so lucky to have her right here in Costa Mesa! She recommends fantastic skin products that keep my face oh so pretty between appointments too! read more

I wish I could give Jenn 100 stars, can not recommend her enough. She is a GAME CHANGER. I started seeing Jenn almost one year ago, and my skin has been completely overhauled thanks to her. I wish I had before and afters! I was so nervous to start seeing an aesthetician because I have always been prone to breakouts, I even cancelled our first appt because I was breaking out and was worried it would get worse after a facial. She told me the best time to come in is during a breakout, and the girl was right. She truly tailors each facial to be exactly what that client needs. My coworker and I see Jenn (and Lisa) on a similar schedule, and we are always amazed at how different our facials are... no two are ever the same. I see Jenn once or twice a month now, depending on how my skin is acting, but no matter what issue (or non-issue) I have with my skin, I leave glowing and my skin is radiant ALL the time now. She's incredible. Also, the products she uses are the best available and surprisingly affordable. I stock up pretty much every time I see her. She also has great referrals for all things wellness. read more

Spa Carmen is clean, modern, and sleek. It's welcoming and warm and not at all pretentious. Jenn is amazing. I'll be a regular.

I have previously just seen Jenn for waxing which by the way is awesome. She uses the best wax ever. I just recently had a facial and it was amazing. Did I say amazing. What a treat. Jenn cares about your needs and when you talk about custom facial to you specific needs she nails it. Go see her you will not be disappointed. read more

I came to Jenn at Spa Carmen 6 months ago, after years of neglecting my skin & myself as I raised my children. After only 3 facials with Jenn, she has gotten my skin back on track and I could not be happier with my results. My confidence and self esteem has been restored. I have learned the importance of taking the time to take care of myself and now Jenn is a part of my regular routine. She runs an amazing, welcoming spa with many loyal clients. It can be tough to get on her schedule because she books up quickly, but she is worth the wait! read more

Today I had my first facial with Jenn and it was the most amazing experience. I've come from horrible previous facial experiences so was very nervous upon arrival. As soon as I walked through the door I felt at ease with her upbeat, positive personality. She listened to my concerns and previous experiences and understood my claustrophobic issues. The whole experience was amazing!!!!! She is so knowledgable of products and explained step by step the whole time. We chit chatted throughout the time and she made me feel so welcome and comfortable like chatting with a friend! She also kept checking on me to see if I felt claustrophobic and I did not experience any claustrophobic issues the whole time! My skin feels amazing and just so clean and pure! She is awesome! The place is also so cute and decorated so nicely. Very warm, clean feeling at Spa Carmen. Highly recommended! Ive already booked my next appointment and even booked one for my fiance. Cant wait to use all of the great product she recommended. Thank you Jenn! read more