This company moved a shed for us and the driver Chris knocked it out the park with his service…read more Gentle, careful and patiently moved it. Just using the flatbed. They even saved us money, which was a help on our budget.

Requested tow for low profile vehicle on flatbed. Called Hatch's dispatch ahead of time asking to…read moresend someone experienced in hauling low profile vehicles. When the guy arrived he looked at my car and said,oh it's going to rub putting it on the trailer and taking it off. I told him then you're not the guy I asked for I asked for someone experienced in low profile vehicles and if you tell me it's going to scrape then evidently you're inexperienced on hauling it. So that's ok,I will call the company and request for someone whose experienced. He started hollering at me saying anyone can see it's too low.I said it was never a problem the times I've had it towed before so you need to leave.He started hollering again saying if I don't what are you going to do? I told him you are being recorded by my home cameras. To sum it all up he was very rude and obnoxious when I declined his service. Well my car was towed with another company and there was no problem being put on a flatbed,and towed. I called the company (Hatch) back and filed a complaint but judging by the lack of concern she showed on the phone I doubt if there was anything done about his behavior. Don't know anything about the company but I'm pretty sure it's a good company and I know everyone's not experienced in hauling low profile vehicles but this young man not get so upset if he can't do the job,and the company should've sent a more experienced driver.

never have people in the office. Manager said he would call back and never did. Not helpful. Please…read moreuse any other wrecker in Beaumont 0/10 do not recommend

Jacob was so very nice and helpful we put def in wrong place we knew right when we did it knew not…read moreto drive. We called him he went right away and, even helped by saying where we could get it drained. He gets 5 stars and we will definitely be calling him fir all our wrecker needs.

Neff has towed vehicles for me twice. Each driver was very prompt, professional and courteous! The…read moreoffice staff very friendly! Overall if I could give ten stars I would! They came in 6 minutes as promised on the coldest, snowiest day this year. I had called another tow service day before who promised to come right away. He never showed or called. I wasted a day waiting when I could have called Neff and had the car in the shop!

This towing company is the best stuck on I 10 with a motorhome called about 10 other towing…read morecompanies and no one would come to our rescue THANK YOU CHRIS for coming to our rescue we appreciate it more than you know God bless you

He was very rude to me he didn't have any respect for me. Was it because I was black or was it…read morebecause I was a woman. I wanted my car towed to my house and AAA was going to do it, but he told me no one could come on his property as a matter of fact, he told me to get off his property and until I threaten to call the cops his attitude change. I paid him $605 to tow my car to my house and he bought it to the wrong house and refused to move it told me I had to get someone else to move it and I told him I paid $605 for him to do the job which he didn't do. I do not recommend him to anyone specially a woman. I recommend the police officers do not call RMK wrecker, to pick up anyone car i He's the most rudest man I've ever known.

He is not good and noone is at the yard and you can't get in touch with anyone. He tried to charge…read moreyou extra for storage

We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

Great service!!! They were here in 20 minutes and delivered my truck to the repair shop in another…read more20 minutes!! You just can't ask for more. And the cost was very reasonable!!!!

Thanks so much for your help!! We called and described our stuck loved door and he gave us…read moredirections on how to fix it ourselves. We were willing to pay him to come, but he was kind to get us out of the cold quickly.

My semi trailer was stuck on a high center train track crossing. Police arrived, then they called…read moreTNT. Tim of TNT came out moments later and made life better. He made some adjustments and pushed the trailer off the tracks. I was floored when he said, "No charge." I'm a company driver and surely don't want any error on my company record. I'm happy, my company is happy. I gave Tim a $ tip for lunch. I felt blessed when I was most worried. Thanks Tim. I trust God blesses TNT, the business, for your kindness.

Wow you did an excellent job towing our 24 foot RV. Very professional and timely company. Chad…read moredid a great job getting us off the side of the road and to a the repair shop we requested. Your dispatcher went above and beyond and met us at the repair shop. Thank You so much...I highly recommend your company!

I moved to Beaumont, Texas in the mid 80s. I have used Chuck's Wrecker Service many times over the…read moreyears. They are like Superheroes. They are friendly and make every effort to get to your downed vehicle in a flash! Several times, over the years, I have been stranded on the highway. I never had to wait too long before Chuck sent a driver to my rescue. Being a female, thank God for their respectful, professionalism, safe and above all timely services. I hope to not have many more breakdowns but if I do...I know who to call or refer someone to call for their downed vehicles. Thank you!

Bad Customer service ...very angry ugly and non professional…read more Giving them a 1 star because there are no negatives. My grandkids... ages 17 ...new drivers..learning to navigate the real world had their car breakdown on them. They had gone for help and in the short time gone had their car towed by BPD (it was in a turn lane on Hwy 90...again young and had no clue) .They tried to handle it themselves but couldnt get any real answers themselves ...so i called. When i mentioned the make and model of the car he got off the chart rude and ugly with me about the calls. In my 57 years I have never been treated so unprofesssion. I did manage to get the charges from him and even the cost to tow it home for them. He again was off the chart ugly when my daughter arrived about 10 mins til 5 and was also very ill and was ...basically being pushed out the door....mind you she made it before 5..having to leave work early....no way was she sending her babies up there alone. Now there will be extra storage (which after reading other comments i understand why he wouldnt assist at 10 til 5. $$ Money that 17 year olds dont get easily as hard as they work they are just beginning in the work field and in life. Its really hard to teach them how to treat people when these are their first experiennces with the real world. I will also be calling BPD and letting them know our experience and just how unprofessional of a company they are dealing with. I dont wish this experience on any one.... especially their teenage kids trying to do the right thing !!! Its a sad world we are living in with people like this.

Don't ever call them if you need a wrecker!!! I messed up by not asking them the price but just to…read moreget me off the freeway because I had a blowout they charged me 160 bucks!!!

Mr. Joe was professional and courteous. He arrived early and was calming. His persona made being…read morestuck in the mud not so bad after all. He was quick to assess the situation and come up with a plan to get the vehicle unstuck. He kept me informed through the entire process, talked to me, was polite, and smiled often. After I was back on the road, he did a follow-up to see if I had needed anything else. I strongly recommend Mr. Joe and his services as well as Hawk Towing and Auto. Thank you again, Mr. Joe.