Needed to find a cleaning company. Zen Clean Solutions was recommended. The experience was…read moreexceptional. The owner, Jen, was there with her team for the first visit, which was really impressive. The team works very well together. They are highly efficient, very thorough, and the pricing was excellent. Will be a long term client!

Jenny was prompt in answering my telephone call, explaining the services and scheduling an…read moreappointment. Jenny brought up a discount if my house was clean enough and "up to her standards" since I had a cleaning service until the week prior. The amount for the service was a little unclear, but I felt I had a ball park figure and it would be ironed out wjen we met face to face. Jenny checked in with me the day prior as a reminder, to ensure everything was still ok to proceed. Three ladies arrived on time and began cleaning. Jenny arrived shortly after to look over my residence, we discussed doing our dishes this time and as part of our re-occuring service. Jenny told me that my house was very neat and tidy, then gave me a price that did not reflect any discount. The ladies did clean for 3 hours. I returned home and the ladies had already left. I found a sink full of dirty dishes (which was discussed to be done), none of our 5 ceiling fans were dusted, our garbage can was empty but no trash liner was replaced (which we had a large box of bags directly next to the trash can), two of the small bedroom trash can liners had large holes exposing the entire bottom of the trash can, a paper shredder bin next to our computer desk was not emptied and our couches were not wiped down. I contacted Jenny about these issues. She said she would discuss this with her workers. I waited the rest of the day and evening to hear a response, but did not receive one. Ater arriving home, my wife was very upset with paying the amount we did and receiving such poor attention to detail. We have had a cleaning service for over 2 years and have never experienced anything close to these issues, lack of communication if deficiencies were communicated and such a high price point for sub-standard work. I took several photos of the items listed above and sent them to Jenny with no response. If I were looking for a thorough cleaning service, with excellent customer service and at a reasonable price I would look elsewhere. I really wanted to like Jenny and Zen Clean Solutions, but they missed the mark by a long shot!

This company has no compassion!! I was going to use them for…read morethe first time this morning, I had to cancel because my dog was bitten at the dog park last night. They had the nerve to charge me 40 dollars for cancelling!!! Never should a company charge a cancellation fee!!! Especially a first time customer!

Property owners looking to use this company for "move-in/move-out cleaning" should be cautious…read more Take a look at other reviews regarding this service. They only clean for three hours, and if you ask them to focus on something like the fridge, they may not properly clean other areas. In my experience, they left my kitchen cabinets, countertops, and bathroom surfaces covered in dust, grease, and dirt. When they finished, they didn't check in with me, the homeowner, to make sure the job met my expectations. Instead of apologizing, the manager dismissed my concerns with a careless response. This is an hourly cleaning service, not a true move-in/move-out cleaning. I regret not taking more photos to show how poorly they cleaned, as I had to spend the night finishing the job for my tenant. BEWARE.

Hire them immediately! Great pricing, very friendly staff, they went above and beyond for my home…read more I had them do move-in service to a home I just bought that looked awful after the owners moved out and it looks like a brand new home. They got every inch of the house perfectly clean. Amazing service. I will only use them moving forward.

This is an outstanding cleaning service. We just remodeled the bathroom and added new floors so the…read moredust was everywhere. They are actually finishing up as I am writing this. 3 ladies were here on time and went to work. I will have to say my house has never been cleaner. They have done an amazing job. We have 4 German Shepherds so it makes it even harder. The house is spotless. If you need your home cleaned I would hire this company. We are considering this every 3-4 months. Excellent job!

It's the last day of Yelp home services month! Last year while I was pregnant, we decided to…read moreS.D.I.Y. (Stop Doing It Yourself) and hired Ruby Red Cleaning to deep clean our home as we prepared for the arrival of our first baby. I just did not have the energy at that time and it was such a gift to have someone come and tackle all those pesky chores I had been putting off. We had a great experience with the Ruby Red team of two cleaners and all the communications were easy & clear via text message and their website. They have a very streamlined process which we really appreciate. It was so nice having a clean, dust-free house and after I gave birth, we decided to continue using their services for routine monthly cleanings. After your house has been deep cleaned, the routine maintenance becomes much more manageable and does not cost as much. We found a schedule that works with our budget and now just about a year later, It's been the best way to "treat myself" as a new mom. Our little guy is already on the move, crawling all over the place, and I've had peace of mind knowing that our floors are not dirty and he can be free to explore his surroundings. They also use eco-friendly baby safe cleaning products with no harsh chemicals which was another important factor for us. Overall, I would highly recommend Ruby Red Cleaning for your residential cleaning needs!

Last year, while my wife was pregnant and close to giving birth to our son, we decided to treat…read moreourselves to a cleaning service and opted for a deep cleaning so that our baby could come home to a super clean house. We had so much going on at the time and just didn't have the time or energy to clean our home ourselves so Ruby Red really came in clutch. We received a quote quickly and cleaners were able to come the week that my wife was scheduled to go the hospital. The cleaners did an amazing job and were both very friendly. We have a smaller house and they were great about navigating the tight spaces and asking questions about certain areas where necessary. Well, as most new parents know, the first few months were chaotic and we were perpetually tired so before we knew it, our house was trashed and we needed Ruby Red's services once again. This time, we went with their basic cleaning package ($150) and it only differed in a few areas, most notably, we had 1 cleaner this time around instead of 2, and certain areas were cleaned a little differently. This package worked well for our budget and once we were able to get on our own feet again, we were able to fill the gaps when needed, like the baseboards, air vents, and other areas that are normally add-ons. As a guy who grew up lower income, this was a difficult expense to continue to do regularly but living in a smaller house, every part of the house is a "high traffic" area so it all gets messy/dirty quickly. After how well those first two cleanings went, we decided to continue the service monthly! I pride myself on being able to tackle the cleaning myself, and still do, but over the course of a month of cleaning and tidying the house myself, while being a first-time dad, it's honestly EXTREMELY helpful having a cleaner come once a month to take the pressure off of me and my wife. We've now been using their services for under a year now and have been very happy with the ease of communication, billing + tipping system, and the friendly staff that clean our home. A few things to note: they're an eco-friendly cleaning product service so they won't use harsh products like bleach when they clean your home. They're very clear and upfront about what they can and cannot do on their website, as well as what's included in their pricing so be sure to browse their site and ask all of the right questions during your first consult. They take detailed notes on their end and will clean areas to your preference without having to be reminded each month, even if a different cleaner comes to clean. We honestly look forward to this service each month now - 10 out 10 highly recommend.

Disappointed!! I hired this company to come clean my house, including the refrigerator and the…read moreoven. A half an hour before they were supposed to arrive... They sent a text message saying that their crew was involved in a car accident and needed to go to the emergency room! They asked me to reschedule to a different day (reading other reviews, I see this excuse was used in the past) Because I have family coming from out of town, in two days, I needed to find another cleaning service at the last minute! It turned out to be a huge inconvenience for me. I was disappointed, inconvenienced, and I have lost trust in them. I would look elsewhere.

I hired Loyalty Cleaning & Management for few months already and finally write them a review now…read more As we were moving out and selling our old house, searching online and found them, I called Eric for a few times and we couldn't reach each other at first, but I was glad I reached him finally. Eric asked me detailedly about the size of our place, how many windows, doors we had, type of floor. Try to tell him as detail as you can, he charged me the same as he wrote in the contract, no extra charge. When the day came, Eric & Brittany got to our place on time, as we had nearly 3000 sqfl and only 2 of them to clean it, give them enough time to do their job. They get paid by size, not by hours, they will be there as long to take to finish their job, I like that. Finally they used 8 hours total to clean our house, they missed a little here and there, but just go through the whole place with them and let them know, they will clean those missing spots for you. They are friendly and sweet and they did such a splendid job. Also as they don't get credit card and I had no cash with me, they went with me all the way back to my new home ( glad it's not too far ) to collect it. Thanks for their thoughtfulness and I definitely highly recommend them to everyone who need someone to clean your place.

I recently purchased a home that was in pretty bad shape, Two Maids & A Mop completely transformed…read moreit! My call to schedule the clean was answered on my first try and the man I spoke with was professional and courteous. I scheduled the full house move in/move out clean for a few days later. Two cleaners arrived right on time armed with all the supplies they'd need. The ladies were friendly and hard working. It took nearly 4 hours to scrub my 1400sqft home but they didn't complain at all and even laughed with me at some weird grime left by the previous owners. I was charged exactly as quoted, about $300ish (I forget exactly). I would absolutely recommend Two Maids & a Mop to everyone looking for a thorough house clean and plan to use them again myself about once a year for annual deep cleaning help.

I spoke to her prior to arriving and told her it was an old house being used as an office building…read moreand was quoted $165. She asked if it similar to a 3/2 and I affirmed it was. They did the work well and I am satisfied with that but I was unhappy that she charged me $200 because it was an office and didn't bother to call when she decided to change the price. Most of the place is vacant and I truly feel she overcharged just because it is now zoned as professional office.

Fantastic service and an incredible team! We've been using Carnival Cleaning for about a year now,…read moreand they're absolutely incredible! Don't let the minimal reviews fool you, they're just new to Yelp. We've previously used other cleaning services and Carol (owner) and team are truly the best with their quality and detailed work, reasonable pricing, communication and availability, and being pet (dog) friendly! We have Carol come every 2-3 weeks and are located in the Winter Garden area, but I know she does all areas from Wekiva/Altamonte out to Winter Garden. The team cleans all sinks, showers, toilets, floors (vacuum + mop), blinds, kitchen appliances, counters , and empty's the trash efficiently but very diligent. The first few cleanings Carol walked me around the home to ensure it was up to expectations and is always considerate of working around our work from home schedules. I have recommended the team to multiple friends, family members, and neighbors, and will continue to do so!

She is trustworthy . Her services were impeccable. I will recommend her to my friends and family…read more.Great Job !