Their customer service is horrible and they scam people out of money. They cancelled our race due to things out of their control which is totally understandable. However when it came to rebooking a date, it was confusing and they ended up charging me more money as they only transfer the retail price of the ticket. Which is totally a scam and a money grab as they also don't allow refunds. So not only can I not get my original amount back, I have to pay more money to do a race to replace the race that I had no control over being cancelled. Their customer service rep was horrible and unhelpful. They allowed my friend to book the same race a day after they had told all the booked racers it was cancelled. They blatantly took her money knowing the race was cancelled!!!! NEVER EVER BOOK A RACE WITH THEM!!!!!!!!!!!! THEY WILL TAKE YOUR MONEY !!!! read more

It was really disappointing. I like OCR races and have been to a few. I thought this was such a crowd that it would be the fanciest of them all. The opposite was true. The price is high, but the service is really bad. Out of about 20 obstacles, there were about 5 real obstacles. Otherwise, walking over the beam, carrying weights (it was about 5 times), jumping over the fireplace - I don't count that as an obstacle. In addition, you can only attempt each obstacle once. There are few people out there who will tell you how to overcome an obstacle. I have never encountered such problems with, for example, Predator Race. Halfway through the race they offer water and an orange, but when you get there, they look sour and won't give you anything. Only when you catch your breath and ask do they tell you it's only for kids. At the end, they won't even give you a cup of water (you should have your own :D ) and you will get an extremely cheap and disgusting energy drink. read more

0/5 stars. Like everyone else. Worst customer service. The web page is all about selling and making money. I paid for a Trifecta pass. I will try and use it but its difficult to navigate the site. I'm done with this company or any other races or events they do. Save your money and headache, go do something else. On the trifecta pass- you pay for the pass, you think it would then be free to run a race but there are still fees on top of the pass. It's just a money making scam for them. read more

Terrible customer service. they are not flexible with rescheduling races. you will be forced to pay additional fees to transfer a ticket to an other event if you cannot make it. They will not even offer you store credit if you end up not being able to do the race at all. read more

Changed policy due to covid and won't refund. Scam team 2021. Unacceptable and will demand a refund. Not about the money but about the principle. Unethical! read more

Horrible! Changed rules to require you to be fully vaccinated, gave a short notice and they won't issue any refunds. I will never do another Spartan race. read more

The Spartan brand only cares about their bottom line, not how their racers are affected and thats truly a shame. I am so tired of the garbage from Spartan. I had been a loyal racer since 2016 and although the experience isn't always awesome, I would actually enjoy the misery...yeah I know its weird....but after spending thousands in 2018, 2019 and 2020 and not receiving any refund after the shutdown and then recently... In November 2020, I registered for two races (me and my son) for Austin, TX on May 16. I became very ill on Tuesday, May 9th and tested positive for Covid on May 11th. I tried to find out how to defer the race but I was unable to login to many of my accounts to include my email due to my email getting hacked. I sent an email on Wednesday to Spartan and they said I couldn't defer so close to the race so I'd have to choose another race. Not only is there not a race that works for my work schedule, but i wasn't physically able to change anything online, which is why i emailed for help on Wednesday...After i received a response it was too late to defer (there is a 72 hour no deferment before a race, what? emergencies happen) and there are no other races that work for me. So, I requested a refund. It's against policy to waive fees to register for another race, even if a racer has covid or some other ailment or disease, and if another race doesn't work, a racer is unable to receive a refund even if they have Covid. I chose to be responsible and not attend the race. Why does Spartan not offer a refund under certain circumstances? And why do they not offer cancellation insurance like an airline or travel agency? This only makes sense. At the same time I registered for the Austin Race, I registered for the NATS stadium race for April 10th, 2021, it was postponed by Spartan and moved to September but I cant make that date. And since that doesn't work, I have to pay a fee to defer to another race or just eat it, even though its not my decision to choose that date. I will NEVER race with Spartan again. read more

MONEY THIEVES Won't refund us our money. We ordered tickets in March, the event is in November. Changed their policy due to COVID. Instead of refunding us the full amount we instead have to change to a different event or give our tickets to another person. If you purchase another ticket and it doesn't match the price difference of the original you just lose the money or pay extra. They are money thieves, it is terrible. Stay away! read more

1-star only because Yelp makes me in order to write this review. Terrible customer service and business platform - no integrity or professionalism. Sends manipulative emails saying we have 24 hours to make a decision to use a deferred race, despite having a rep tell me the prior year that we have all of 2021 to use it; no refund despite not offering the same race location for the same timeframe; emails unanswered, etc. I would have liked to have become a Spartan regular, but this is the first and last time I will ever interact with Spartan again-along with several friends I recruited but regret doing so. Worst business by far. read more

Their customer service is terrible. After a cancelled race due to COVID, they refused to reimburse anybody. Instead, they sent out deferral codes for the next year, yet still charge for fees and administration. My deferral also only works for one of the two racers I signed up for initially, so they want to charge me another $300! read more

Some of the worst business practices I have ever encountered. So many hidden fees to transfer tickets or change events. They will cancel an event and than force you to pay a fee to transfer the ticket. This has happened at multiple points. Save your money and go with a different OCR company. DO NOT RECOMMEND! read more

Absolutely horrendous customer service! Paid, raced but could not login to see pics and race results. Over the course of the last month I've created 3 separate support requests online and have yet to receive a response. Avoid this business at all costs! Everything is great until you have an issue! read more

I underestimated this... The Spartan Sprint--although exhilarting, although exciting and completely invigorating--left me thoroughly and utterly exhausted, crossing the finish line bloodied, scathed, and bruised, my inner Spartan smiling as the sun shone above Malibu's Santa Monica Mountains. Unlike the Spartan Super (8+ miles, 20+ obstacles) and the Spartan Beast (12+ miles, 25+ obstacles), the Sprint is just over three miles in length. (For me, three miles is a cinch.) However, this trek was deluged in mud, flooded with water, and littered with at least 15, merciless, beat-your-ass-when-you're-down obstacles: Sand Bags, Barbed Wire, Inverted Walls, Cargo Nets, Ropes... Even more challenging, though, were the incessant, uphill climbs--so steep at times, so gravelly and rocky, that desperation reduced me to bear crawling: hand-over-bush-over-rock-over snag... But I did it! It took me awhile, but I finished! My team--and that's what this race takes, a team's effort--persevered. (Myself, I could not have done it alone.) Jon, Noe, Jim, and I worked together to get through this. It was my first Spartan Race; the others, their second and/or third. Noe "tri-fected," completing the Sprint, the Super, and the Beast within one calendar year. He's awesome! (Jon received his trifecta last year. He's awesome too!) Yeah, so I underestimated this run, but I made it. At times, I didn't think I could, but I was wrong. I've graduated to Spartan! It's a great feeling. It's your turn now. "You'll know at the finish line." TIPS: * Parking: All racer, spectator, volunteer, and hurricane heat parking is located at King Gillette Ranch, 26800 Mulholland Hwy, Calabasas, CA 91302. There is NO parking available at Calamigos Ranch except for those with Handicap/Disabled parking placards. $10 per car, $20 per van, $50 per bus. Cash only! Carpooling will make things a lot easier. ** Everyone will be bused in from the parking areas. The bus ride takes about 30-45 minutes, so plan accordingly so as to not miss your heat. Buses will also be shuttling warriors back to the parking areas. *** There's a new Bag-Check policy: after arriving at the designated parking area(s) for the event, Spartans will be provided clear plastic bags. Whether you are racing or spectating, if you intend on checking your belongings at the festival's Bag Check area, you MUST put all your belongings into the bags provided. Bag Check will still be $5 per checked bag. Plan accordingly, as the bag size provided is 18"x20"x4". A towel, a dry pair of shoes and a simple change of clothes will be fine. **** There are water hoses ready for you after your race. You'll clean up there, and then Men's and Women's changing tents are located nearby, if needed. ***** Spectators are welcome: $20 online. $25 onsite (CASH ONLY). ****** Buy kneepads, gloves, and elbow pads or compression sleeves. You'll be doing a lot of crawling. Also plan on running in shoes that provide traction, as the uphill climbs and the quick descents can be tricky. You're going to get wet as well, so water-repellant clothing is best. ******* There were only three water stations that I could remember along the Sprint--I needed at least one more--so having something hydrating with you will definitely help. Bring a couple gels as well, quick energy! However, whatever you bring, you carry. Minimize! read more

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"YOU'LL KNOW AT THE FINISH LINE". The best obstacle racing challenge! This was my most unforgettable experience because it was my first Spartan Race.The rain and the freezing temperature in Malibu on 12/7/13 was not funny at all. One could suffer hypothermia especially during that short swim of the muddy lake. The barbwire crawl was my favorite. So here are some of my tips: 1. No skin exposed. Avoid abrasions, cuts and scratches. 2. Wear knee caps. Hello, crawl without these means bloody knee. 3. Wear gloves with good grips and no full finger cover. 4. Run with a group. Organize a team or join a team. Do not run alone.You will need help or to push your butt to climb the 8' walls. 5. Invest with cold gear apparels like UnderArmour. 6. Get a trail-friendly flexible pair of shoes. One that has a good grip and for mud. 7. Wear dri-fit clothing at all times. The less and lighter, the better. 8. Offer help. Save others. Be nice. Unless you're running with the elite or competitive racers, then mind your own biz. 9. Look for some good deals over Groupon or Living Social for discounts for any upcoming SRs. 10. Unlimited SR pass is available for purchase on Active.com for $400 and it's good for a year of races within the US. 11. SR-Philippines will hold its first this year. 12. If you do not have a group, join Weeple Army or Team SISU. Search us on FB. Beware that this can be addicting. Trifecta medal is the goal after all. I am looking forward to achieve more this 2014. Spartan Super and Sprint are coming up January 25 and 26, 2014 in Temecula. read more

Spartan Race - I knew at the finish line. This is the best torture by far!!!!! - Races & Competitions Near Me

*TIPS AND TRAINING IDEAS AT THE END* I completed my first Spartan Race on Sunday, and it was quite the experience. I'm a pretty fit guy (a bit of a gym-rat), so I was looking forward to testing myself on the course. I had read up on the races, and planned my training accordingly. I didn't try one of the "elite" hurricane-heat races early in the morning, but instead tried one of the regular heats later in the day. Which focuses more on just finishing than on time. I guess that was my mistake. I started and completed the first mile or so (all hill running), but was disappointed when I caught up to the heat in front of me on a very thin path that could only be moved through one person at a time. It was on a pretty steep hill, and everyone was moving very slowly. So I lost about 15 minutes off of my total time. It was a bit deflating, since I was really looking forward to testing myself and seeing what I could do. I ran into similar problems later in the race too, where the paths would bottle-neck and the obstacles would have long lines. This didn't play a bigger role in my rating, because (again) I understand that the regular race is more about finishing, and people aren't focusing on time. Next time I'll try an elite heat so I don't run into the same issue. I ran alone, while most others were in groups or, at the very least, pairs. I was surprised (pleasantly) that I was able to do all the obstacles myself, but some were pretty tough. Specifically the weighted rope pulling, and later the wet rope climb. I was happy that I only failed one obstacle, which was the spear throw. Overall I had a good experience. I do wish the heats were a little more spread out, but that's really the only negative. To anyone looking to train for one of these, I recommend doing lots of burpees (you'll have to do 30 for each failed obstacle), rope drills (pulling and climbing), jump training, pullups, and hill running. Also throw in some weighted vest training if you can, because the mud adds more than a few pounds. Also, don't be a hero... Wear some gloves and knee pads if you're going for speed. Because in order to move quickly, you'll probably get more than a few scrapes and bruises. AROOO! read more

Spartan Race - Bloody knees and victory bananas - Races & Competitions Near Me

I ran my very first Spartan Race this past December. Being my luck, it was raining on and off throughout the day and came down pretty hard at some points. Suffice it to say, this made the trail even muddier and more difficult to get through. Honestly speaking, there were times where I had out of body experiences asking myself why I was putting myself through this thing when I could have been in my warm bed sleeping in on a Saturday morning. The easiest way to think of Spartan Race is as a hike (4 mile, 8 mile, 13 mile depending on your race type) with obstacles interwoven. There is some pretty decent incline and decline on the trail, and the obstacles are kind of a pain at times. Obstacles range from climbing over various structures to fire jumping to spear throwing to waddling through freezing water (don't take this part lightly) to crawling under barbed wire in jagged dirt and rocks to other stuff. It gets pretty intense. At the end of it though, I was pretty damn proud of what I had done and celebrated with the free beer they give you. It was cold as hell in my hand, but I chugged that thing like no other. Bragging rights to people who have not done it comes standard, and it's a pretty cool test of your physical endurance and strength. I would definitely recommend it if you are thinking about it. You mostly just need to be in relatively good shape to do it, and have the desire to get through it. read more

Spartan Race - Races & Competitions Near Me

After running numerous other OCRs, my friends and I were super excited to run our first Spartan. Long story short, the race was no more difficult than any other OCR we had done, even with this being the Super and the longest OCR we had ran to date. The worst part of the experience was that after we were kicked off the course 90% of the way through due to lightning (which I 100% support) we were not given our shirt and medal that we paid for.... I get the whole finish it or you don't get it, but if that's how you want to play it, then don't charge for shirts and medals up front. Make them purchasable at the finish line. We were offered to run the Sprint the next day at no charge, but we were an 8 hour drive away from home and we all had to get back for work, so that wasn't an option. Then we were offered a free race that had to be used by the end of the year..... Spartan races are all very far from where we live and going to one is a planned vacation. A planned vacation that none of us could do by the end of the year nor did we really even want to with the experience we had. If you want to run a real race, with a truly good community backing it, go run Conquer The Gauntlet. CTG blows Spartan out of the water in terms of difficulty, community, and customer service, AND at a fraction of the price. read more

Ran a Spartan race @ Fenway wasn't sure what to expect. 1st off didn't realize that if you run the regular race not competitive it's a joke. Then at the end of the race I wanted see how I did but they couldn't find me. They had no metals or shirts they had to mail them. It 6 week s to get them. I still can't see my results after almost a year or the pictures of me running the race that they took. Horrible experience that cost me $160. still waiting on customer service to fix my account with very little communication. read more

#JoeDeSena & #Spartan Co. has lost all my trust and confidence as a customer, consumer and prior champion of the brand. This newly formed opinoin of Spartan isn't just a result of COVID-19 either. However, I think it took COVID-19 to expose some serious issues with the company & owner. 1. Like sooooooo many others, for the 2020 season, my wife and I signed up for a Warrior Dash tickets totalling ~$300... Spartan bought out Warrior Dash. Then, Spartan cancelled thier events, now, they have a zero refund policy. I understand that due to their buisness decisions, they can't issue refunds. Okay, got it... i'll try being flexible with you Spartan. But, the Spartan coupon codes also aren't even being honored within their own system. When the Warrior Dash was cancelled and Spartan bought them out, Spartan provided a single coupon code via email for another race the same season - a Spartan event. However, they coupon code they provided is not valid in their system. This leads to their HORRENDOUS customer service which I'll finish this point in item "3". 2. Also like so many others, prior to COVID-19, my wife & I purchased Spartan "Trifecta" passes for three seasonal event races: Sprint, Super & Beast. Currently, the coupon codes (which Spartan provided) this time at ~$300 a piece ($600 total) also do not work within their system. Spartan has currently re-opened their registration for 2020 events, yet NONE of the cpupon codes they've ever provided work. Folks, I'm talking about almost $1K in registration costs I've spent for Spartan events and their system continues to error out in check out and not honor the codes that we've PAID for. I'm not even talking about wanting my "refunds back", I just want to race to recieve SOMETHING in RETURN for the money already given to Spartan!!!! 3. Spartans Customer Service. ABSOLUTELY THE WORST I've ever encountered. Even when AT&T had the worst known... Spartan honestly has them now beat. Spartan advertises a 72 hour email ticket turn around. No phone number, no verbal contact - just email. 72 hour turn around. Okay, fine. Even with social distancing & telework capabilities, email responses only should be able to be answered within the allotted time frame. In my opinion, shouldn't be a problem. The last ticket I submitted to Sprtan took 11 days to recieve an "autgenerated" response from Spartan. My ticket was closed after 11 days, when an autgenerated response stated to me in email said the solution was provided in an FAQ. Please tell me Spartan how an FAQ is going to tell me to fix my own coupon codes. Just so you know, in my ticket, I provided screen shots of the emails from Spartan with the coupon codes and instructions to prove that i know what i'm doing here. I've been doing Spartan races for years. I'm not technology illiterate or something. This has happened twice - Both with my Warrior Dash coupon code & my Trifecta passes. Again, I have almost $1K invested in Spartan for the 2020 season and they have yet to actually provide me a solution to even successfully register for an event. This is theft. This is a scam. I'm reading tons of posts from customers with the same issues. Mr. Joe Dr Sena, if you're not not putting on events, yet you have our money, the REFUND it or actually provide solutions to allow people to actually participate in an event!! You've lost all credibility with me. Your "Unbreakable Code" is a bunch of crap, leads to yet another "coupon code" & a future of issues, frustrations, and unsatisfied customers. Do better man. During a Global Pandemic, the last thing people need is cheapskates taking their money honoring & offering NOTHING in return. read more

Extremely disappointed with the decision not to refund entry fees. Talk about a bad corporate citizen! Even as CA opens up more, the last thing I want to do is crawl through mud and use obstacles with hundreds of strangers. read more

Garbage customer service. Because of COVID you SHOULD offer a refund! Lost this customer for life. Would have been cheaper for the company to offer a refund now and keep me as a customer. read more

signs are not good. parking is horrible 30 min walk. registration process too long. adds an hour to the race.

I completed my first Spartan run in December 2013 and it was honestly one of the best days of my life. High up in the hills of Malibu, a 5K with 15+ obstacles was something I never imagined doing when I was the Duke of every Taco Bell between Santa Monica and Burbank. Yet there I was Sunday Am taking off up the mountain. Yes it was cold, yes I probably got HIV from all the blood going up the barbed wire crawl, but it was worth it. As far as the festival grounds go, plenty of space, I didn't notice long lines for anything, be it free samples or the $8 bud lite. The only thing I would change would be a few more fire pits to help offset the hypothermia of the water obstacles post race. Can't wait to come back in 2014. AROO! read more

AROO! Your sense of self accomplishment will be skyrocketing after the race! Definitely hard, but it's motivating me to work out that much harder now. I know what areas that I am lacking in... UPPER BODY STRENGTH! Being a runner doesn't help as much if you are training on flat terrain, train with hills! You will literally be going up and down hills and just when you think it's going to be flat... BAM! Another hill! Things I wish I knew or had prior to the event: 1. Knee pads - My legs look like a war zone - cuts/bruises/scrapes 2. Gloves - There are a lot of rope obstacles 3. Give yourself enough time for the parking before the race. You will not be parking directly on site and will be shuttled on a bus which is an estimate of 20 minutes away. Lastly, have fun! :) read more

Got a email promo offer for 60 bucks on my first race. Thought id try it with some friends who already signed up. Enter promo online and it doesn't work. Email support and they say promo only good for every type of race except the one im trying to register for. Its said "my first race". Jokers, what lack of i integrity. I wont be going. read more

Very Poor Customer service. ( For NEW YORK RACE) They are willing to take your money but offer no customer service and hide behind a computer. I advise you to charge back on charge !!! I do see many others who complain who have awful service with this company. Their is no excuse to not have people to answer your concerns with all the money they make collecting to enter their race. I recommend you charge back on charge for poor customer service and not willing to work with their customer to resolve issues. If enough people charge back it will send a loud and clear message that people are not happy with the way they do business !!! read more

The events are super fun. The people are great however, they have a terrible way of tracking your score. They failed to record my Arizona race and after they requested a lot of my information no one ever got back with me. If your are doing it just for fun and not the score then it's worth it. read more

Very Disappointed in no refund no matter what policy for spartan race. With the corona virus you would think that they would be flexible and forward thinking. Poor Business read more

After completing 2 Trifectas, I have to say they do a wonderful job, why else would I go back. I've never once have had a single issue with the race or customer service. The events are extremely challenging yet fun. I feel ppl need to do these type of races, at least once. Learn to challenge urself, mentally and physically. Also, all the great ppl u meet along the way, the help they give you to complete an obstacle, the wonderful conversations! Spartan does a great job!!! read more

Spartan Race - Spartan Beast - Races & Competitions Near Me

The worst customer service of all time. With all the money they make they don't even have a phone number. We signed up for our first time with our friend who started a team. Our team captain accidentally signed up for the wrong day and didn't tell us until a few months later and realized we were under the wrong day. She was able to change it right away with no fee or penalty. When we tried it took 50 emails and several different price changes before they tried to still charge us more. This was not our fault and our first experience with them. We had already overpaid for the wrong day that was not our fault and all they told us was to refer to their rules. They lack in two words...CUSTOMER SERVICE. WASTE OF $250. Do not use Spartan rave, go elsewhere. read more

This company is a joke. I registered for a race a few months ago and booked a hotel through their site. They changed the race location without notifying me and I randomly found out when a friend told me he was running the race on the same date in a different state two weeks before. The company is non-responsive as they really have no customer service other than a long awaited email system. On top of that, I was charged 50.00 by the hotel for "cancellimg" even though it was two weeks away and I didnt cancel anything. Spartan did. There are a lot of other race companies. Use them instead. read more

I'm very disappointed with the entire Spartan Race organization and their unwillingness to participate in the relief of what is happening due to COVID-19. They are sticking to their terms of no refunds during a time in which many are in financial ruin. Races have been postponed indefinitely and many will likely be unable to attend in the future, not to mention the rescheduling will be on their terms which are unlikely to work for those who signed up. I would never want to wish harm but I hope media picks up on this or people see the true colors of this organization and decides to participate in other "team player" and ethically-focused races and organizations in the future. They are likely treading thin now that there are no new dates and are not legally (in most areas) able to hold an event. Although their terms state "no refund", it would be interesting to see how well that holds up in a class action lawsuit considering they have unable to deliver a product or service. I'll be looking for additional insights on this as I find their actions extremely negligent. read more

This is a terrible company. My wife and I signed up for a Tough Mudder 30 minutes from our home for our anniversary... Spartan proceeded to buy Tough Mudder, cancel our event, and let us know that we will NOT receive a refund. Instead we got a coupon code for another Tough Mudder (there are none near us) and a Spartan Race (something we aren't interested in and also isn't near us). This company STOLE $250 from us. They are a bunch of criminals! I would definitely make sure you don't give them your money! read more

I signed up and trained hard. They canceled it due to covid and told me I had to reschedule for next year. I then lost my job due to covid-19. They sent me an email asking how they could help out in hard times so I asked for a refund please and they told me no. Now I have them trying to sell me cheap covid masks. They are taking advantage of people and the situation. read more

If I could give zero stars I would. There's now alot of people who are out hundreds of dollars because Spartan "doesn't offer refunds" because all they care about is money and not it's racers. read more

I would love to actually try one of their races, but they have moved my trail race 3 times now. I know part of it was because of Covid, but the last change was because of complaints over the time. I totally get it, because it was a night race in Montana which isn't smart with the wildlife, but moving it from Sunday, then to Saturday night, then to Saturday afternoon is a conflict with my religious beliefs because I observe Sabbath from Friday sundown to Saturday sundown. However, they do not offer refunds and with switching days to a different race, the charges are higher. If they let me switch to a different race on a different day, I will leave them a better review. One positive thing is that when they first switched the event, they tried to charge a $14 fee for athletes to switch to the new day, but they did refund this when I mentioned that it wasn't ethical to charge a fee when it was them who chose to move the race. So, not all bad! :-) But just for comparison in case you are considering other races, I was signed up for another race with a different company in 2020 as well, and they gave an option for full refunds and did indeed honor it when they had to postpone till the next year. read more

My boyfriend and I have had nothing but awful experiences with their website and customer support. Our first race was cancelled due to covid. They put an expiration on when you have to re-register or you lose your purchase. On the last day to re-register, we went online and their site was down because so many people were doing the same thing. Clearly they don't load test their website. We had to wait for hours on phone support to register. They managed to tack on more fees even though we had already paid for the race and fees... We had a lot of fun at the race itself and decided to get gift cards for a promo they were doing for another race. Turns out their gift cards expire in ~6 months (hmm they sure do like short expiration dates), which is absurd considering how spread out the races are AND covid is still a thing. I don't think I've ever purchased a gift card with less than 1 year expiration. Anyway, we were on the final screen registering for a race and the screen went blank. Yet we got a confirmation email and the bank showed the pending charge. But our Spartan account shows no upcoming races. Now we're going back and forth with customer service and everything we're seeing is the opposite of what they're saying. We have no confidence in them and can't even tell if we're properly registered - especially not cool since we're flying to Hawaii for the race. My boyfriend and I are developers and I can confidently say their site and product is horrible - poor quality, poor UI, poor user experience. They need a complete overhaul of their website, terms, and customer service to make people happy and give them good ratings. We decided this is our last Spartan race and we're hoping we can find a decent, credible OCR company. read more

If money grows on trees this race is for you. Spartan races are great, usually well put on events that can cater to those who are ultra competitive, to somewhat competitive, to those looking for a fun experience. The HUGE drawback is that it has created it's own beast. You will have to PAY UP big for the race. Elite men super as of 11/2/2018 was $142, which is alot for a race. But then on top of that add in a $14 insurance fee (fine I can handle that), a $6 parking services/bag check fee/Merchandise discount (keep reading to find out how that works), and a whopping $17.11 processing fee. Now if you are willing to bite the bullet and shell out $180 for a race, nice. Then think back to the $6 fee. You still will have to pay $10 per vehicle for parking, up to $20 a person for spectators, $5 for bag check, and if you buy the bag check then you get a $5 off coupon for the merchandise store, but you have to buy an item of $20 value or more. Now that $6 fee seems like a gut punch. I'm not done. Most people have to top that with travel costs, gas, maybe hotel, food, etc. A $142 race just became well over $200 for not buying merchandise, food, and sneaking into the parking area. This race used to not cost this much, not even close. But as it has grown in popularity, so has it's cost. If you think a promotional code will save you, good luck. There are several hidden transfer fees that you will need to switch anything. The can and will nickel and dime you every way possible. read more

It hurts me write this, but I have no choice! I accidentally purchased a 2020 Trifecta Season Pass that I technically have not used. I say "technically" because I have not raced yet, but did register for two races. I thought I purchased a 2020 Open Season Pass!!! Any who, I reached out to SPARTAN to ask if they could apply the $399 from the Trifecta Pass and apply it to the $799 Season Pass and they said "no" because I already "used" it... again, I have not raced!!! I just registered!!! They gave me a bunch of mumbo jumbo about refund and credit policies!!! I don't care!! I HAVEN'T RACED!!! I don't even care if I lose the registration money, I just don't want to drop another $799 for a simple fix!!! They pretty much told me I was shit out of luck... Thanks Jimmy from SPARTAN support! read more

Without a doubt the worst customer service and policies in memory. Impossible to get a hold of a real person and they charge you through the nose repeatedly if you mess up on registration and need to change anything. I will never do a Spartan race again. Ever. read more