Make sure this is right for you, I went in able to walk, feed, clothe myself, and use the bathroom. They could have easily seen this on day one. However, I was treated like a baby complete with confinement to an alarmed bed, humiliating chaperoning to use the toilet, ridiculous childish occupation therapy tasks and more. There were many people there who could not do those things and needed to be retaught everything. That's what the place was for. read more

Excellent Care * Care Quality * and Life Saving Techniques Highly recommend the beautiful Charlestown facility to anyone. And I thank the Nurses, Doctors, Technicians, Custodial Staff and anyone else that contributes to the overall quality of the hospital on a daily basis. Thank you! read more

I can't necessarily give Spaulding five stars for it's accessibility by car (it's accessible but parking is metered, boo) or the friendliness/competency of the front-desk staff, but I must award five stars to this office for the thorough and effective work being done on my sad, sad back. I saw a specialist based in Framingham about three years ago for back pain who prescribed me some physical therapy that was only mildly effective and too expensive. I quit after a few months and decided to self medicate with regular visits to the gym and by taking up yoga. Just before Thanksgiving, the tightness got so bad (my back is essentially one big muscle spasm) that, after working on my feet all day one Sunday, I resolved in tears to do something about it, no matter the cost. Good thing cost is no issue, because my new insurance blows and I pay for 30% of all of these office visits. Blue Cross gave me the referral to Dr. Binder, and I was shocked to find out this Spaulding is at Youville Hospital, which is barely a hop, skip, and jump out of my backyard! I made an appointment with Dr. Binder for the same week I called. In under 15 minutes, I explained my history and we were talking solutions. He prescribed physical therapy (ugh, I'll give it one more shot), mild muscle relaxers that I can take during the day, and filled me in on trigger point injections-- basically little shots that cause tight muscles to release after exposure to acute pain. I hope these are as safe as he says, because they have made a huge difference! I underwent a series of the injections at my first visit, and even though I am still tight, my muscles feel 100 times better than they did before. Today I went back for a second round...and it's so awesome to feel loose in those muscles, like I have a normal back again. I've yet to see a bill-- gulp!-- but I have to praise Dr. Binder for his pro activity and dedication to finding a solution to my chronic pain. I see a light at the end of the tunnel now and am on my way to a healthy back! read more

You're only as young as your spine is flexible! Thanks to the physical therapy at Spaulding I have improved flexibility and a wider range of motion. Don't write off aches and pains as part of life or worse... "aging". The body was designed to move pain-free and with the right treatment and posture in the office and at home, it's possible. read more

Spaulding Rehabilitation Hospital - Entryway for Spaulding Rehab - Hospitals Near Me - Cambridge, Massachusetts

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Where can I begin. This place is responsible for killing my mother. Please do not send your loved ones here!!!!!! Call me I will explain everything i am about to write 7818010739. We sent my mother here hoping for the best care associated with the Spaulding. WRONG!!! THE NEGATIVE REVIEWS ARE ALL TRUE. My mother was 65 and had been walking/driving freely up until she was hospitalized. From hospitalization to death was about 3 months. Death that was caused by Spaulding. I'm going to try and keep this as simple as possible. This facility is meant for physical rehabilitation which my mom barely received. She was sent to this facility because there was dialysis in house. She had PTSD syndrome which the nurses and staff all KNEW about. Part of her distress was displacement disorder. This caused her to be emotionally distressed to the point she couldn't breathe. After my mom had been there for about two weeks the head of nursing tells me my mother is causing a fire hazard (because she wants to be wheeled to dialysis in her own bed) they have to move a bed out of the dialysis room to hall. I recommend anyone to take a look at the second floor dialysis hallway it is constantly filled with Beds , chairs and equipment. Not to mention there is an opening about 20 feet down the hall that you can probably equip at least four hospital beds or a football field without it being a fire hazard. That's how incredibly moronic the staff is. The morning my mother died she went into cardiac arrest. The cardiac arrest happened WHEN they transferred her to a new bed to go to dialysis and, fluid filled her lungs! This is after countless times that my mother told them she couldn't breathe during this process. They were the cause her death. The stupid nursing staff the stupid doctors, the high constant turn over of staff is a red flag people... RUN! Boston.. we have some of the best hospitals in the world we sure have the WORST rehab facilities. Please do not sent your family here. read more

I can't schedule an appointment for new outpatient occupational therapy. I've been trying for over a month. Every phone call leads to a phone tree, which (after a series of transfers) leads me to either speak to a different person or end up in a new voicemail box. Initially the staff needed a referral, which my doctor's office faxed to them. Then, they needed doctor's orders, but called this a, "referral." So my doctor faxed the insurance referral again. After several phone calls, we realized that they wanted doctor's orders... which are now faxed to them. Now, I'm still trying to schedule an appointment, but staff are claiming that only one person can do that for outpatients. I've reached two new voicemail boxes. One of them says something about not being to schedule anything without first acquiring an MGH patient ID. It's unclear to me how new patients can book appointments. This is a basic, and a major impediment to care. It needs to improve. read more

One shower for 30 patients... AND I asked if I could spend the night with my 28 year old sister who was unable to speak and restrained and I was denied... The staff was made up of mostly men and I felt sooooo uncomfortable... The floors smelt or bleach and the bathrooms were disgusting!!!! No I would not recommend this rehab because it is NOT a rehab, it is a nursing home... I am heartbroken that ANYONE would EVER recommend this for a 28 year old girl! read more

This 'rehab' is terrible. This is more of a hospital than anything. My mom was here for a little over a month and was miserable the whole time. They have broken equipment, forgot to feed to breakfast, never washed her correctly and when should would use the call button they would only go to the first bed and not check on her. They don't care here and they treat people like a number. Who is supposed to get better when they aren't surrounded by caring nurses. Also, the smell was terrible. I don't know what they used for cleaners, but it burned your eyes and nose. They also did a terrible job at cleaning. They would throw patients stuff away and not care at all. Over the course of the first month my mom was there, 4 people passed away. That is crazy to me and doesn't bring joy to the other patients. I don't know how this place still operates. There is obviously a big difference between this one in Cambridge versus the one in Charlestown. It seems all the money, best doctors and nurses go to the one in Charlestown not Cambridge. I would not recommend this place at all. Please stay away if you want you family member to get better. read more

My husband was admitted here. After having a leg amputated and he needed acute care for other issues.they were incompetent. The place was dirty the floors were not sweeped in patients rooms nor were they washed. My husband came down with an eye infection because the nurse never changed her gloves. I would not recommend this place at all. Not like the old spaulding on Nashua street at all read more

My mother had a stroke and they didn't notice until I physically showed up and POINTED IT OUT TO THEM. Dumbasses. My mother called me at 5:30am slurring her speech and saying words that didn't make sense. COMPLETELY NOT NORMAL FOR HER. So I called the nurses station and asked them to please go check on her and that I was on my way in as this made me VERY nervous. I came from Manchester, NH so it took me an hour and a half to get there. I walked in her room around 7:15 and she was just sitting on her bed and tried talking to me and nothing coming out made sense. I then went to the nurses station and asked why an ambulance wasn't called - clearly something is wrong. At that point, she had been there for 9 days so they've interacted with her before well enough to know she is a talkative, fun woman. They took their sweet time coming to the room, then I demanded a doctor be paged. That doctor took 15 mins to get down there. THEN that doctor was like "oh, let's get the react team..." which is a slew of other doctors to basically say, "YEP! It's a stroke. NOW let's call an ambulance." Fucking idiots. So, I'm suing their ass for every penny because my mother called me and I called them and NOTHING was done. NOTHING!! Not until I was physically there to protect her and GET A DAMN JOKE OF A DOCTOR in the room!!! They're in deep shit with me. I will NEVER and I repeat NEVER will allow her to go to this Spaulding rehab ever again!!!! And if you have someone you love, do not put them here. Since her stroke in June, she's gotten aphasia from it so now she cannot speak correctly or read or write anymore. Thanks Spaulding. You fucking suck. Your staff is a bunch of clowns. Seriously, suck a bag of dicks. Especially, the idiot doctors and the slow as fuck nurses. Literally slow. And probably mentally too. A toddler could do a better job. Idiots. read more

BEWARE I have been going to the Charlestown location for one months . Nice client faculty but the administration staff is ineffective. I got 6 calls before my first appointment about the same thing. Clearly the admin staff do not talk to each other. They only care about the money. No customer service skills. They make it hard for you and they are rude. Very clinical. I read so much about them and I am extremely disappointed. My neurologist recommended this place and she is now arguing with my physiotherapist why the prescribed treatment are not performed after one month. Save your time go somewhere else and get treated like a human being at a place that cares. read more

INEXPERIENCED AND INCOMPETENT STAFF! HORRIBLE place!!! MANY PATIENTS DIE HERE DUE TO LACK OF PROPER CARE. (Dont believe me? read the previous reviews). THE WORST NURSING STAFF AND "DOCTORS" I HAVE EVER ENCOUNTERED. This place ultimately led to my mothers death. My mother was discharged from Brigham and Women's Hospital with the need for further care at a rehab facility that specializes in oncology in order to recondition herself with physical therapy. Not only did we have to speak up in order for my mother to in fact have physical therapy every single day, (the whole reason why she was even sent to this hell hole in the first place), but we had to speak up to complain about their completely inexperienced nurses including RNs AND NPs. I asked the RN that was on that day with my mother "Did my mother have PT today" The response I got was "Idk ask the NP". So the NP comes in I asked her the same, her response was "I dont know, Ask the RN". This is the response you get from a facility that prides itself on patient focused care that specifically focuses on physical therapy? This place is a joke to say the least. Can a dog throw on scrubs and a stethoscope around its neck and push a cart into a patients room with medication and be automatically considered a registered nurse? Where is the standard here.. When my mother was sent here from Brigham she had absolutely NO infection. In the days before her death she was coughing and spitting up. When i called a nurse in to tell her she spit up one of her pills the response I got was "let me get her another one". I did NOT call you in for another pill. I called you in to in fact evaluate the situation and see that my mother had some type of cold/infection and has been coughing and spitting up for a reason. As an oncology patient this should cause some kind of alert to the nursing staff AND the doctor to in fact get the proper care to be TREATED for infection because of her high risk. The doctor ordered a CT and we were told "it looks like there could be something there but its not something to be alarmed and shes getting just one light antibiotic to treat it". A few days later we get a call from her doctor at Spaulding saying its urgent. We call back only to hear our mother went into cardiac arrest and shes being rushed in ambulance back over to Brigham. When we get to Brigham we were told she had a SEVERE INFECTION - Sepsis and pneumonia. AND SPAULDING WAS NOT TREATING HER FOR EITHER. By the time she got to Brigham and Women's it was too late and the infection was so severe she could not breathe on her own. The next day she was pronounced dead. THIS IS COMPLETELY UNACCEPTABLE! All of this could have been avoided had she had the PROPER CARE! This place needs to invest in proper EDUCATION and experience for their incompetent nursing staff (who cant even get a bubble out of an IV line). Just because you graduated a random nursing school does not mean you have the experience and knowledge to treat and care for a patient on a daily basis, especially when their lives depend on it. But then again how would you expect a facility to hold their nursing staff responsible when the doctors themselves take no responsibility for their actions??? Bottom line: Unless you would want your family member to be Spauldings' guinea pig, Send your loved one elsewhere before its too late!!! read more

After a car accident in which I was "unrestrained" and hit my head on the windshield I was unconcious for a number of days and spent 14 days in the neurological ward of The Deaconess and then was transported to Spaulding for what turned out to be 6 days of "rehab". During that time I had about 4 appointments of 50 min each with a physical therapist, and 4 each with 2 different occupational therapists, mostly working on independent living skills and checking my balancing abilities. But as far as regaining lost muscles due to being virtually restrained by alarms that went off if I left the bed all they gave me were like (3) 5 - 10 minute slow walks around the halls on my floor. When I got home I was totally exhausted after simply going down 1 flight of stairs or any other minor exertion, requiring me to rest for 5+ minutes. Virtually no effort was made by them regarding my overall physical shape. Furthermore after the accident I had diminished hearing in one ear and double vision at a distance. I repeatedly reported this to anyone who would listen during this entire 3 weeks and no one would do anything or tell me why, at best they said see someone about it after I left. Both eventually cleared up over time, but all the doctors in these facilities did was ignore my issues. Also, due to swelling of my brain I guess I was getting headaches which were relived by over the counter pain killers. But if I did not keep ahead of them they were pretty bad, and the pain would start to return after 5 hours or so. I requested relief but they refused to give me any Tylenol again until 6 hours had passed, like it was going to kill me if I took it in 5.5 hours. Like clockwork I suffered the pain 4 times a day and they did not care one iota. Oh, these 6 days, +/- (12)45 min appts and room and board cost over 50 thousand bucks, which was almost a complete waste of money IMHO. And their food services were not as good as I had received in the hospital. As an institution their first priority seems to be to make money and avoid being sued while your recovery is a distant second, if that. If I had gone home and started with a short walk a day I would have been good to go much sooner and cheaper. 2 stars is the most they deserve. read more

My knees have been giving me trouble ever since I was about ten. You know when you can get a PT all excited about the fact that maybe you're going to break her all time record for hyper-extension only to fall one degree short of a gymnast with three knee surgeries, well, you're just kind of fucked. So I've been in and out of both bouts of pain and attempts rehab since then, and I have to confess, I've never been good about sticking with my PT. Recently though, when my attempts to exercise more backfired and landed me back in agony, I figured that maybe, just maybe, the combo of pain and being a little older and more mature (I hope) would get me to do it right this time. I admit to picking Spaulding mostly because it's super convenient to work, a key component to the whole making-myself-go thing, but I also had my mom's recommendation from the days of yore (aka the early 70s) when she worked there. And you know, unlike some places I've been that always bring out the fancy strength-sensing machines, ultrasounds, and other gadgetry (which is nice I guess, but I'm unconvinced is generally necessary), for the most part the treatment I get at Spaulding is probably not that different from what was going on back in the day. I've mostly received instruction on icing, stretching and exercises, as well as had some stretching by my PT, and gotten some tips for ways to try to reduce stress on the joint. Exactly what I was looking for, and presumably what most PTs would provide, but it's the details and manner of the treatment that clearly deserve 5 stars. My PT, who has that cheerful optimism that all the good PTs seem to have, gave my knees and leg muscles a thorough exam, and she starts each session by checking my knees carefully. That impressed me, and by now I feel pretty confident that I can tell when someone really knows their stuff (the silver lining to having received more than your fair share of treatment). She wowed me again by bothering to ask me right out how I learn best, through demonstrations, visually, with instruction sheets, etc. Really smart question, as was checking with me about what I wanted to call the exercises when making me a list of them, instead of writing a list or having a premade one of names that I might go home with only to go, wait, wtf is that one?? And these are all such simple things, but it's amazing how often those and others get overlooked. Even the receptionists had a smart setup. It took me a few weeks to get my initial appointment, but they ask about your schedule when they book it, and then automatically set up a full series of follow up ones (in my case 2x a week), so then you aren't stuck waiting to try and book those. It's a little sad when that level of efficiency is such a standout, but nicely done! Still waiting to see how the knees turn out by the end, but so far, I'm liking this better than any PT I've had yet, so I'm feeling optimistic. Wish me luck! read more

I was admitted to Spaulding Rehab Cambridge Facility after being in a COMA for a duration of 19 days. This is the worst facility I have ever had the misfortune to be admitted to. The Psychiatrist who was there to conduct neuro/psych evaluations in May, 2016 was the most arrogant obnoxious person. Because he felt that he was slighted because my Health Care Proxy Person had to reschedule the appointment by 2 hours because of the travell conflicts, this unprofessional old goat, walked away and NEVER gave me a neuro/psych evaluation. Because he did not follow medical protocol, I suffered with NO SHORT TERM MEMORY for over 1 1/2 years. Look out buddy, I am gunning to have your license to practise pulled by Medicare. read more

My son, 31 years old, was transferred to Spaulding Rehab in Cambridge, MA after his life was saved by Mass General. He was supposed to go to Spaulding for Rehab in order to come back home and resume treatment for his liver and kidneys on an outpatient basis. The very first day he arrived there he called me and told me the place was "awful" that the staff were "incompetent" he said he would ask the nurse a question and she would just stare at him with a blank look on her face. We were desperately trying to find another facility to transfer him to because it was so bad there. After 1 week he actually fired the physician in charge of his case because he was fearful of the care he was or really was NOT receiving. They put his case in charge of a NP, who was very nice but as my sons health declined I feel they should have put his case with a real doctor. My son was on a steady decline, they said he had an infection but they didn't know from where. The put him on a broad range anti-biotic. They finally transferred him back to MGH because he was so sick and delerious by this point. MGH wanted to do a CT to find out where the infection was coming from because now my son is Septic. They couldn't do a CT though because he was to unstable to be moved. Spaulding knew for over a week that he had an infection but failed to order the CT to tell them where it was originating in order to administer the correct antibiotics. Within 24 hours of transfer to MGH my 31 year old son was dead. read more

I have a friend in there now.he is terminally ill and will possibly die in the next week or two. He told me that he is so happy to be there because they are taking incredible care of him and everything he wants they get for him. He said he can't believe how nice and helpful everyone has been to him and very compassionate. He is very comfortable with these people and it is comforting to know that his end days are around pleasant people who truly are caring for him......he can only praise these people.............I thank them for the care they are giving my friend, its good to know he is not ignored and just placed in a room......He deserves the catering he is getting in his last days, he is a good person. God Bless the people who are compassionate to him. I hope my end days can be filled with people who care. Thank you all for my friends care....................;) read more

Had to spend many days and nights here luckily the nurses are really great as was the rest of the workers I didn't like all the food but some was ok Pt and Ot was also wonderful pushing me every day all and all I had a very positive experience and want to say thank you to everyone at Spaulding I got better because of you guys read more

The physical therapists there are great IF you can actually get through on their phones to get an appointment. I have to drive there and show up at the desk to make an appointment - I have NEVER once been able to make an appointment over the phone. I only went to the extra trouble because I liked the therapist and it is close to my house. I won't use them again now though. read more

First off, the phone number here (and other places) is wrong-- (617) 852-6800 is the right one. Scheduling can be tough- Can take several calls to have somebody pick up the phone. That said... the physical therapy staff is truly as good as it gets. Simon is particularly skilled and a pleasure to work with. read more

855 Beech Street Rockland, MA 02370 April 24, 2011 Dr. Judith C. Waterston, President Spaulding Rehabilitation Hospital 1575 Cambridge Street Cambridge, MA Dear Ms. Waterston, You have every reason to be very proud of your Cambridge facility. I am a leukemia patient who also has been stricken with spinal stenosis. After a few weeks at the Brigham, I was transferred to Spaulding/Cambridge, mostly for physical therapy. From the minute I walked into my ward, I was greeted with a huge welcoming smile by a rookie nurse who knew exactly who I was and why I was there. Throughout my entire two week stay, the nursing was prompt, professional and caring. The nurse's aides were outstanding. The physical therapy and occupational therapy departments and personnel were above and beyond anything I expected. I have had multiple surgeries in the past and your departments are head and shoulders above each of the others. Even the food was good (and the servers were wonderful.) I painfully leave out the names of outstanding individuals for fear of omitting someone , from the long-timers to the rookies. They know who they are and so do their supervisors. Healthcare should be so good everywhere. Sincerely, Robert Looney (formerly Room 230) read more

This place is probably passable for those who don't need a lot of help and maybe just a little rehab to get steady on their feet but if you need feeding tubes and other tubes you better go to another place. I don't think the Doctor on duty most of the time has much experience with people who have had brain surgery or who have been in the Neurology section of a hospital before being transferred here. The patient care is not very good here. They are way understaffed. I feel my husband died there because of lack of care. The amount of Rehab a person gets is NOT enough to really help. My husband was left in his room alone more often than not without the TV on and all he could do was to stare at the walls and ceiling. How is that for care??? They didn't have enough sense to have the TV on to give him something to try and stimulate his mind when he wasn't having a rehab session. I asked them many times to make sure the TV was on but most of the time when I went there it was not on. read more

Spaulding Rehab ambulance picked up my 90-year old father-in-law from Mass General. He had his wallet, cell phone and a knee brace in a personal belongings bag when he left the hospital and when he arrived at Spaulding Rehab, the wallet and cell phone were 'missing'. They said they conducted an internal investigation and have not been able to locate the 'missing' wallet or cell phone. They will not take any responsibility for it and have washed their hands of it. I think it is pathetic that a 'person of trust' (ambulance personnel) would steal from a defenseless, sick old man. Avoid Spaulding Rehabilitation Hospital! read more

AVOID THIS PLACE AT ALL COSTS!!! My mother has unfortunately been a patient here twice and let me tell you the staff is horrendous!! They are ignorant and very disrespectful to both patients and visitors. The nursing staff and manager Keisha are all extremely unprofessional. My mother is a dialisys patient which makes her ridiculously susceptible to infections and diseases, to put it simply she can die from a simple cold. They did not take this into consideration what so ever! They have put other patients in the same room as her which is a big no no! Her roommates visitors were present during her dialisys treatment which everything needs to be sterile and everyone must wash their hands and wear surgical masks while this is happening but her roommate and her visitors were in the same room and the nursing staff did not make them wear any masks and let them stay in the room during her treatment. Today her roommate was undergoing a procedure while my boyfriend, sister, and I was present in the room. We were not told to leave the room or even put any masks on these people do not what they are doing. I am absolutely disgusted by the treatment and care my mother received during her stays here. Something needs to be done with this place it is nothing but a shit hole and like I said avoid it at all costs!!!!! read more