We have dealt with Glass Doctor over the past 2 years…read more Always dealing with professional staff who listen to your needs and turn out a beautiful product. Bill and Cam just installed another shower door which fits and works perfectly. They came out on the day we had arranged, called ahead of arrival, came on time, and completed the job which looks great! We were very happy that they also were able to adjust a shower door previously installed. We are very happy with the service, professionalism and warranty they provide Glass Doctor of Barrie provided. They are reasonably priced. Thanks again to Glass Doctor and many thanks to Bill and Cam this time round for your wonderful installation of our shower doors.

We had 7 windows replaced due to fogginess. Chad, the estimator, was knowledgeable and…read moreprofessional. The installation was done by Bill and Dave. The end product looks awesome. They were on time, respectful of our home, and cleaned up everything to perfect condition. It took 6 days from initial contact to project completion. Unreal. I have used the Barrie location for home and auto glass replacements and very much recommend them. When you are spending a lot of money, it's nice to get a great job done.

Windshield replacement was needed. I called a number of auto glass businesses, among them was…read moreHarvey White. I spoke to Ryan when I called, could efficiently deduce he knew his trade and could confidently leave my car for repair. Gracious and attentive customer service was a distinguishing characteristic of doing business with Harvey White. Excellence in repair was the result! I highly recommend Harvey White Auto Glass & Detailing!

First time I can here was for a tint back in 2017, plus a windshield shortly after. Just went to…read moreget a chip fixed here and still the same great service and outcome highly recommend Harvey white!

Super pleased with the great friendly service from Abdul and his team…read moreThey came to my work replaced my windshield, took care of the insurance paperwork and even paid the deductible. Couldn't have been easier. Thanks Abdul

Awesome and fast service ! Had our entire windshield replaced in less then W hours ! Aruz was…read moresuper helpful ! I would definitely recommend

Last time (April) I was there paid for cleaning inside and outside....$69. Windshield inside was so…read morestreakie I had to clean when I got home. Floor mats weren't scrubbed and front dash looked like it was never cleaned . Terrible job. Two kids doing job and not good at it. Never going back.

One of the worst experiences I have ever been through with my car. My father and stepmother had an…read moreaccident in Florida as they are snowbirds. 2 months after the accident, Zenetec finally receives the car with a quarter of a tank of gas in it. After waiting for 2 months for these, they finally say the car is done. My farther, who recently had a stroke, and I go to pick the car up and the gas tank is bone dry - needle BELOW empty on the fuel gage. We go back in and say there isn't even enough gas to get to a gas station. Over the course of the next 20 minutes, we hear the following excuses: 1) It's not our responsibility to fill the tank up. (quite obviously since we are simply asking for what was in the tank when it was brought in to Zenetec AT BEST, and at worst, enough to get to a gas station) 2) we stated that it should be procedure to make sure any car that is released has enough fuel in it to get home, especially for jobs over 10k. (ours was just north of 12k). The response we get back is: well the insurance pays for it so the total amount is irrelevant. Q To say that we shouldn't care about this because the insurance pays for it is downright insulting and super manipulative by this joke of a company. 3) the next excuse is, "well we had to drive it around to test it so what do you want us to do?" 4) At this point, we start to get upset and finally the wildly poor customer service associate gets her even more terrible manager Jason to step in. Jason immediately restates the precious two excuses and then starts to rattle off more excuses like he has a list of them ready to go - including the "well we aren't going to fill up your tank" and for what had to be the FIFTH time, we say we only want what was is the tank. He finally capitulates and gets us our gas. We wait another 20 minutes for this funniless Michael Scott of repair shops to us the gas we needed to get to gas station. Some tips of advice for Zenetec people; 1) treat the customers with respect, especially ones who have recently had serious medical incidents. 2) develop a checklist for when you release a car. The fact is happened to an established company is not only sad, pathetic but embarrassing. 3) have a policy that ensures all released cars have a minimum fuel level, because duh. 4) tell your customer service associates to STOP MAKING EXCUSES. It just makes everything so much worse. 5) never say, "well why do you care, you don't pay for it". We have paid over $20,000 of insurance premiums you daft muppets. 6) rethink Jason's employment as a manager of anything. To potential customers of zenetec: avoid at all costs.

Dangerous driver on the road from this company in Barrie Ontario....this driver cut me off on an on…read moreramp at a high speed, he continued to weave in and out of traffic and using a restricted truck lane. He traveled from maoleview NB to Dunlop St East bound.

I had my car towed here from Canadian Tire at the recommendation of CAA. Canadian Tire had given…read moreme an estimate while I waited and said they would have it done in five days. My car took 3 weeks for the estimate and has been with Assured for closing in on two months now. Out of about 8-10 promises of "I will let you know by --" none have been kept.

What a horrible organization. I've never experienced such poor customer service. As a Volkswagen…read moreowner in Barrie, you don't have much of where you get your warranty work completed, and Assured does most of the work. There's a 12 year limit for warranty work and my Passat was rusting so I took it into Assured. Really long story short, Assured failed to submit the paperwork (despite my reminders and requests for updates) and so the $10,000 worth of work that needs to be done to my car won't be covered under warranty. I reached out to Assured's head office asking for support and they never emailed or called me. Now I'm left with a rusting, rotten car that should have been repaired under warranty that will never get fixed and I'll have to drive around in embarrassment.

busted my back window, 2025 model, and no one could find the replacement window in stock or even…read morelisted to order! went to Bay City Auto on Dunlop here in Barrie, and got the help needed! After getting the VIN number and making some calls, the kind woman behind the desk was able to locate a replacement one and order it for the very next day. The vehicle was ready ahead of time, and the workmanship was great. Very pleased with the whole experience, from pricing, timing, customer service and quality of workmanship. Definitely would recommend this great local family business.

I recently had a stone chip in my windshield repaired at Bay City Auto Glass. Excellent friendly…read moreservice with a very fair price. I certainly would recommend Bay City Auto Glass.

I was quite anxious about having to take.my car in for repairs after a rear end collision. I felt…read moreimmediately at ease with the friendly staff. Every one I dealt with was very helpful, explained the process and let me know what parts would be needed and a timeline. The repairs look great and the inside outside car cleaning was an unexpected bonus. I would highly recommend Zenetec. Wendy Emmerson

I took my car to Zenetec Tiffin, the staff in the office were fantastic. They arranged to have my…read morerental car brought to their location. They made certain that I received updates every Tuesday and Thursday on the progress of my repair (which was quick substantial). They worked directly with my insurance company on my behalf, which I really appreciated. The estimator was wonderful. She showed me everything that would be done to repair my car in great detail both when I took it to the shop to when I picked my car up a few weeks later (all shining, cleaned and looking brand new). They also had my car finished and ready to go several days earlier then expected. The technicians that worked on my vehicle truly made magic happen with my repair. I would whole heartedly recommend Zenetec on Triffin Street Barrie to EVERYONE!!!!