Ralph and his team have always been great for me. They are fairly priced, schedule quickly and show up on time. Highly recommended.

Horrible service. He took $20,000.00 from me to repair my roof. The small amount of work he did only cost me more money . I asked him several times to put a tarp on my house until he could get to it, it leaked and rotted the entire roof . I had to replace the entire roof costing me another $50,000 . Wish I had known about him prior to this. So do not use him for anything or you will regret it!!!! read more

Great job! Came on time. He was very responsible and he was honest! Will use him again if needed.

terrible service asked for more money after the job was almost done and taxed me 300% on materials that was never needed also told me to go back to mexico. read more

for those of you who had a good experience, you're either lying or you work for him. Ralph doesn't look at your roof, his foreman doesn't look at your roof. I asked him to fix a leak I was having in my roof. I was told I would need a new vent on the roof and that would fix the problem. so he changed the vent. the leak happens 10 feet away from the vent and it has leaked every time it has rained. every time it rains I call him to fix it and he has been out there 5 times and it is still leaking. every time he comes out, his (im guessing) only employee that shows up just puts tar on the roof instead of fixing the problem like slapping a bandaid down. I'd give zero stars but as a warning, never call this company. they are not worth your time money and stress. read more

I do not recommend doing business with this company. Similar experience to others, where Ralph does not even go on the roof to look at the issue and gives you an estimate. We agreed on the scope of the job to just replace a few roof tiles. I had to give a deposit (refundable) for them to come back and perform the work. Once they came back to go on the roof and inspect the job, they changed the entire scope of the job. I spoke to Ralph several times on the phone to ask questions about the work to be performed. We could not agree on the scope of the work and he got very defensive and stated that he did not have time for all my *** **** questions and said I'll just give your deposit back. I tried to contact him several times to get my refund, with no success. I have turned it over to the credit card company to get the refund. They have not received any feedback yet. read more

Allowed painters to go under roofing license. They initially refused to prep ie pressure wash, sweep dirty thresholds, and knock vines and spider webs down. After discussing this, they spent 1.5 hours with a small pressure washer cleaning a 4br 3ba 2 kitchen house. Left and returned 2 days later and started caulking 1 window (less than 30 minutes) and they left because they had no rags. So they worked 2 hours in 4 days. They returned and asked for paint because they were going to paint over dirt and before they did repairs. Of course we asked them to stop working because everyone knows that paint DOES NOT stick to dirt !! Ralph insisted that they finish job and then see how it looks. Well anyone knows if prep work isn't done well....the job will be BAD. He was paid 1850.00 upfront and demanding payment for balance. Who works 2 hours use 1 tube of caulk and demands to be paid $3100 ?? City of Myrtle Beach says he doesn't have business at location listed on this website!!! This is a big concern because he roofed this house a few months prior so how can we be sure his roof warranty is valid if He isn't at the business address he has documented?? read more

I do not recommend. Once Ralph takes your money, he won't call you back. Leave as many voicemails as you want, they will go unanswered. He will send people out to do the work, and they do not do what is needed and what was promised. They blame it on Ralph not wanting to spend any money, and to only do the bare minimum. Horrible experience, not sure how they are still in business. read more

I would leave a zero or worse if I could. Really check this company out and read other reviews. We didn't prior and regret it. He's a scammer and has no problem taking advantage of his customers. He did a shotty job for us and when we brought a problem to his attention he then CHARGED MY DEBIT CARD AGAIN!!!! I had to call police and file a report and they asked me call a detective to it as it appears he has done this before. I got my money back from my bank and had to have a new card issued as it was feared he would steal from us again. I am a true believer in karma so I hope this crook of an owner, Ralph, wises up. read more

STAY AWAY FROM THIS COMPANY unless you want your lawn ruined. They don't put a dumpster in the driveway, like other roofing companies and bring the debris to it, instead they use a little trailer attached to their work trucks and drive all over your property picking up the debris at different points. I only discovered this when I came home that first evening and saw that my lawn looked like a train yard... completely full of rutted tracks! In one day, the lawn was irreparably ruined! The roof was also two thirds off and there was nothing i could do except wait until the job was done before I said anything for fear of them walking off the job. The job, also, didn't take 3 or 4 days, as promised, it took TWO WEEKS (two rain days)! They said they had a crew walk off a job that week but I'm not so sure I believe that...I just can't prove that it didn't happen. When the job DID finish, I finally got to confront Ralph about the lawn he said, "If you wanted us off your lawn, you should've told us". I said, "If I knew you were going to be on my lawn, you wouldn't have gotten the job!". The damage estimates ($3500.00) landed us in small claims court but that did not go well for me either. There is a law in South Carolina that protects business owners and even if I won, I was subjected to having to pay his attorney fees, making the case monetarily not persuadable. There were a host of other things they did or didn't do that added to the nightmare. One thing Ralph had told me at our first meeting that it was to half up front and the rest upon completion of the job. Standard business practice, right? Well, there was a clause in the contract that he failed to point out (he verbally went over all the other points of the contract) that allowed him to draw the second half the money the day the job started in lieu of a $500.00 discount on the total price of the job. Now, I was originally going to pay with a check but I could not find my checkbook that day so I put it on a credit card (bonus miles, right?). Definitely a mistake with this company! If I had not frozen this card (because I did not like the way things were going, and that is when I discovered the second payment had already been drawn) I doubt I would ever see Ralph ever again. I had to arrange a meeting with him at the end of job because of all that had happened and he agreed because he wanted the rest of his money (from the cost of the repair work that was needed on replacing some plywood, the upgrade of the vent boots, and the exhaust fan totaling another $500.00 that he could not get because I had frozen the card). The meeting did not go well. His partner was more agreeable to the complaints I had but Ralph threw his hands up in the air and actually remarked, halfway through my concerns, that "I don't have time for this!". It was then I realized he was NOT concerned with my 'customer satisfaction'. Ralph tried to defend all the problems I had with the job. One thing in particular were the nails poking through the back porch 'exposed' ceiling. Ralph and I had discussed this and he agreed to use shorter nails so as not to puncture the plywood. He did not. When I pointed this out, he told me it was because of the new codes. I told him he should have told that in the beginning. I said I think you just forgot but show me the codes and I won't require you to fix it. Next was the cleanup, or lack of it. Small, broken pieces of shingle from the old roof were ALL OVER THE PLACE! His partner Rick said it was because the old roof was far more brittle then expected but he would bring a special lawn vacuum to clean it up at a later date to be agreed upon. The extra repair work they did was not itemized nor billed with any explanation, just added to the final price of the roof ($500.00...a nice round number). They took pictures of the damage that needed repair but never took pictures of the repaired work itself! And, of course, the lawn. As he and his partner listened, it became clear to them that this was going to become a real problem to hurdle. I told them of the estimates I had gotten. It was at this point, Ralph dismissed himself and left. His partner stayed behind, apologized for Ralph's behavior. Ralph got very angry with me during the meeting and raised his voice when he realized he was NOT going to get his final payment that day. Rick, his partner, addressed some of the issues I had that day and agreed to set up a later date to come read more

Recently I had a couple of spots where it appeared the roof was leaking and I called Specialty Roofing to inspect. They thoroughly explained what they found and how it could be repaired. I felt the price was fair and appreciated they didn't try to sell me on something I really didn't need. They showed up to do the work when they said they would made the repairs and cleaned up when they finished - like you wouldn't have known they were even there. Ralph even checked back with me to make sure I was happy with the work and that it was done to my satisfaction. Highly recommend you check with them should you have any roofing issues. I know if I have any roofing issues in the future they will be my first call. I also know if I buy another house I will get Ralph to inspect it just to make sure I get no surprises. read more

Same story here unfortunately. Ralph Kline with Specialty Roofing Repairs came out 7/9/21 to quote roof repairs following Tropical Storm Elsa. He requested a $600 deposit which was paid and he agreed to come back on 7/15/21 to perform roof repairs. In addition, he said he would secure a building permit with City of Myrtle Beach prior to starting work. Kline said he would call morning of 7/15/21 prior to coming out. He and his company were a no show and no call on 7/15/21. We spoke with Myrtle Beach permit dept on 7/15/21 and they said Kline and Specialty Roofing had requested no permit for our job and had secured no permits so far in 2021. I finally reached Kline on 7/16/21 and he said they would try to come out 7/21/21. His on-line reviews show a consistent pattern of taking deposits and then either not returning to do work or doing subpar work. We should have checked closer prior to agreeing to do business with Kline and Specialty Roofing. We no longer plan to move forward with the Company or Mr. Kline. Will file complaint with SC Department of Labor, Licensing & Regulation under Ralph F Kline Specialty Roofing Repairs Registration number: 55095. Will file a police report with City of Myrtle Beach if deposit is not promptly returned. Will file a complaint with City of Myrtle Beach for contractor operating without required permits. read more