I had another primary care doctor ("Dr. X") for over a decade. Dr. X is still in practice and has…read morean excellent reputation (highly rated on Yelp too!). Still, I was dissatisfied enough to ask friends to refer me to another doctor. The reason was that when I went to see Dr. X, I sat in big waiting room, waited for a long time, and then was ushered into one of about a dozen examination rooms where I waited some more. Dr. X and I were just ships passing in the night. I was referred to Dr. Bressler, and at the time I think I was lucky that he accepted me as a patient. What a contrast in the way that he practices medicine. After any examination he meets with you in his office, answers all of your questions and offers advice. During that time you never feel that his attention is devoted to anything but you. In helping you consider decisions he will explain the issue without talking down to you. In our consultations he has referred me to latest published study on a particular treatment. He is extremely personable, jokes a bit, and shows true interest and empathy. The "staff" are themselves are a team of medical professionals who the most helpful and friendly that I have ever encountered. If I need something I can email his office and get a quick response. This is by far the best experience I have had with any physician and I wouldn't change for anything. One more thing, on your first visit say hello to Dr. B's dog, Izzy.

I will be fair with this review, since I did not use their service…read more I left a message on their VM, and was called back with in 30 minutes. The receptionist informed me that the Doctor does not except insurance of any kind. She informed me that I would have to pay for my services in full, before leaving the practice, and it would be my responsibility to submit all charges to the insurance company for reimbursement. Uhh no thanks, that sounds like a headache waiting to happen... That's a shame he had good reviews, but something does not add up here.

I have been a patient of Dr. Shuchter for a decade and am amazed by her ability, knowledge, and…read morehighest level of care. The entire team of doctors at Hillcrest Internal Medicine have the same impeccable reputation in the community among my friends. They recently added online prescriptions and reporting which makes it even easier for me to learn medical results. They emphatically deserve 5 stars.

I'm not the type of person to leave negative reviews, but I felt my experience here needed to be…read moreshared. This regards Dr. Hoostal and the reception staff. I am a young person who just moved to San Diego from out of state. I have medication I need to take daily I need to get refilled as well as discuss some health issues I have been having so it's time sensitive I get an appointment. I want to preface that every time I have called this office I was put on a long wait and handed off to a different person every time. The reception has always been audibly irritated and rude even with me asking very simple questions politely which has always made me feel like a burden to call to ask questions. Through my insurance portal, this business and its doctor were recommended to me. I call to become a new patient - they let me know only Dr. Hoostal is only taking new patients instead of the other doctor. That's fine, maybe they haven't updated their availability on the backend yet. I give them my information and they let me know they will call me back when my insurance is approved. I waited about a week, I called again to politely inquire about an estimation on when I might hear back. The receptionist became hostile and annoyed on the phone, letting me know the lady in charge of verifying insurance "has a giant pile on her desk and we get more everyday, so when she gets to it she gets to it." My mouth literally dropped. I didn't know what to say, so I let them know okay just call me when it's approved so we can get new patient work started for my condition. She goes "is there a reason you need to come in?" I let them know yeah I have a condition as well as some other issues so looking to get in to see Dr. Hoostal. I then got a voicemail an hour later saying it went through so I wonder if my call helped urge things along. Finally get to booking an appointment after these phone calls and back and forth. I've made it clear in my calls a few times now I have ADHD and am looking to get an appointment so Dr. Hoostal can hear my medical issues and help with my prescription that I need to take everyday. When they quoted me a month time for my appointment I asked if there was a waitlist for an earlier appointment and they said no (never been to an office that doesn't do this it seems pretty typical) and they asked why - I told them its for my condition which I mentioned on each call before. It's not life threatening, but I do have a migraine condition and if I miss anything in my schedule I am prone to a migraine. Right when I finally get to booking my appointment after these hurdles, reception lets me know Dr. Hoostal can't prescribe ADHD medication. I ask if that's a California law (I'm new to state) or an office thing. She said he has a moral obligation against treating ADHD patients (which I mentioned to them at least three times I have already) so I would have to see someone else so my time in the queue to become a new patient essentially meant nothing. Kind of confusing as most neurodivergent people also have ADHD and this is a pretty common disorder. I urge people looking for this to become their PCP to look at other nearby establishments who don't discriminate against patients based on their lifelong health conditions and whose employees are respectful on the phone. I understand healthcare can be stressful but it made me feel really self-conscious and discouraged every time that I called and every simple polite question was met with hostility and noticeable annoyance and tiredness. Healthcare shouldn't be a place where patients need to walk on eggshells or be ashamed of issues they are dealing with. If you are looking to be a patient here I would look elsewhere.

Went here for urgent care and I highly recommend it. I made an appointment on a Friday night for…read moreSaturday at 8AM. There wasn't much street parking this morning, but you can actually park in the parking garage right before Snooze. The clinic validates parking so it should be free for an hour or so. I met with Dr. Colleen Brown and one of her specialties is skin care. You see, I had a disgusting infection on my new tattoo. She was very professional and direct. Just asked me what's wrong and prescribed me some medication. Easy peasy.

I've been blown-away-disturbed by how broken the systems at Perlman Clinic are:…read more - My PCP put in a referral over three weeks ago for something my insurance needs to approve, and I just found out it literally hasn't left the clinic to go to my insurance yet. She said they had a backlog of 5,000 uprocessed referrals. I can't even fathom what this would mean my healthcare needs were dire. - My PCP turned off my ability to message her after one message. - Recently I showed up for a dermatology appointment and, after disrobing and waiting, I was told I couldn't be seen that day because I had an endocrinology appointment earlier that day, completely wasting hours of my time. Yet it was someone within Perlman Clinic who had booked both appointments for me. - They have ZERO holistic options. The ONLY PCP I could find with a holistic (ie TRULY "integrative") background was fully booked out with no option for a waitlist. - The first PCP I tried with them, when I asked her "do you trust me to know my own body" looked me straight in the eye and, deadpan, said "No." Then she proceeded to get very agitated. - A recent referral was denied by my insurance and they claimed they had no interest in disputing it. - A doctor I waited a month to get in to see cancelled two hours before with no reason or apology, and bumped me right to the back of the line again, forcing me to wait another month to see her. - The endocrinologist I've been working with clearly has zero real knowledge. My research and conversation with functional doctors has shown me that if I flat out listened to her, it could be dangerous for my health. - My insurance denied thousands upon thousands of dollars worth of claims because they were incorrectly submitted. - The clinics emulate complete lack of health. Everyone who works there looks and feels so unhappy and unhealthy. I have trouble understanding how these are the people we should be counting on for our health? - As if this list weren't long enough, there's so much more beyond this - all WAY too long to list here. Update: After posting this review, I received a phone call from someone who pretended to care. But it was crystal clear in their speech that they cared ZERO. Every time I have expressed concern I've been met with inauthentic, canned speech (poorly) designed to suppress people.

I have a lifelong resistance to doctors, lots of waiting and they see you for such a short moment…read morethat what is the point? I've also moved a ton so have never had a chance to develop a rapport with a Doctor until now. I have been seeing Dr. Falquier for 3 years now and LOVE her. I have been (until the last 4 weeks) been a healthy young woman and only visited her on the routine occasions for the regular check ups etc. about a month ago i developed a sever back issue that is still going on. I have seen her about 4 times in the past month as she is tireless in trying to find the right resolution for my pain. She is so friendly and understanding, I know that she has my best interest at heart. I'm also very glad at how young she is as she won't be retiring anytime soon and I hope she is my doc forever. Everyone at the downtown location is very courteous and fast, and friendly. I've hit the Urgent care 3 times and always been seen very quickly. All that aside though, Dr. Falquier rocks. If you've never had a bond with your doc I seriously recommend checking her out. Good luck!!

Another 5-star review for Dr. Falquier, but it bears repeating - she's awesome!…read more I came across her because she was in the same office as someone on the list of San Diego's best doctors. That doctor wasn't accepting new patients but Dr. Falquier was, and boy am I thankful for that. Finding a good doctor is always tough, and after a couple of false starts, I'm really happy that I found her. She's totally on the ball, makes you feel comfortable, genuinely seems to care (imagine that!), and is funny to boot. I love Dr. Falquier, and highly recommend her for anyone looking for a new primary care physician.

I have been a patient of Dr.Champagne's for several decades. She is a very knowledgeable and…read morecompassionate doctor,who listens and educates very well. The overall Medical field, is now very demanding and people do not understand how much is expected from the insurance field. It is NOT the doctors! I have read a few low ratings and all of those patients expected immediate treatment while they had other options ie: Urgent Care and requesting paperwork being filled out weeks prior. She is not able to take any further patients BECAUSE she is that popular! If you're with Dr.Champagne, you're lucky.

Sadly, I've had multiple bad experiences with Dr Champagne's front staff and phone staff --…read moresurprisingly brusque and rude. I'm beyond frustrated and would not recommend this office.

I cannot say enough good things about Dr. Jacqueline Denysiak. From the moment I met her, I felt…read morelike I was in great hands. She is kind, patient, thorough, and really takes the time to listen. You never feel rushed, and she makes sure all of your questions are answered. Her office is professional, efficient, and welcoming, which makes the whole experience even better. Dr. Denysiak has a great bedside manner and explains things in a way that is easy to understand. It is not always easy to find a doctor who is both highly competent and compassionate, but she truly is both. I highly recommend Dr. Denysiak to anyone looking for a physician who is attentive, caring, and excellent at what she does.

You will stop dreading medical appointments if Dr. Jacqueline Denysiak is your doctor. She is…read morecompassionate, knowledgeable, and there for you when you need her. Anytime I've left a message on the patient portal, I heard back from Dr J either the same day, or the next day. Same with prescriptions... handled immediately. Thank you Dr. Jacqueline, you're a star!

Worst customer service ever. They tact on a no show on my bill when I cancelled it early on. I…read morecalled to discuss the bill and I got attitude from the billing department. When I seen Dr. Khehar he is smart, but does not show you the caring personality a doctor normally has. Just seems like your session to talk about your health or issues is heavily rushed. Please find another business to get primary care.

I was a patient of dr Kehahr. He's a good doctor and his assistant is great too. There's a lady at…read morethe front desk who is super snippy though so watch out for her.

This guy is great! From the start he was non judgmental about anything I had to say or needed…read moretreatment for. I have no complaints about his staff or office. He gets refills done quick when I need them and most of the time I don't have to go into the office to pick up my scrips. One of the few doctors that saves paper and is helpful at finding the most cost effective ways of getting me my medication. Whenever I see him he makes certain that we touched all bases and nothing else can be done with the current visit. After seeing him for nearly 6 or 7 years, I had a life changing event and he takes even more time just to listen and make sure that he is providing the best care possible and by spending the extra minute, he once again will make sure that there isn't anything more he can do to make my life better. Although he does take insurance, he doesn't rush like most doctors to the 6 patients an hour that is required for most doctors accepting insurance. If something requires more time and attention, he will make time to help. He makes me feel comfortable about talking about even the most embarrassing issues and dealing with the situation in the most dignified manner. Finally, when he doesn't know exactly the right treatment he will refer to someone that is more knowledgeable in the field that the ailment requires. We see things the same way about drugs, meaning less is more. He doesn't have that mentality that "there isn't anything my prescription pad cannot cure". It's more of a less drugs is healthier in the long run. Plus, his signage inside every room is great. Check the pictures! So those people "shopping" for doctors this isn't your guy for getting your fix he's a doctor, not a drug pusher/dealer. All in all, I'd recommend Dr. Shamblaw as a solid base for health care for anybody. Solid GP/Family MD. Side note: sorry it took 6+ years to write my review.

He retired several years ago. I was happy for him yet sad to see him go. He was attentive and…read morethorough. I've struggled to find a doctor who, for me, is a good fit.

Now only seeing HIV patients. Dr. Caperna dropped all his previous patients via a form letter with…read moreno warning or heads up to start looking for a new PCP. I too received the termination of care letter after over a decade with Dr. Caperna. As you can see from my prior review, I really liked Dr. Caperna, but the way his change of practice was handled was very poor. Dropping patients with no warning, with no sign of compassion about the situation you're putting them in, is pretty shabby

Dr Caperna is a DICK with a "God Complex" with absolutely NO PATIENCE or "Bedside manner"…read more Instead of being able to communicate, he left the room, right in the middle of our interaction, and I was left wondering why. He comes back in about 5 minutes later only for him to show that he was frustrated interacting with me... Rather than give me a chance 'do better' or apologize, or tell me what the problem was, he again threatened to leave me in the room again by myself, as if I were a child that needed a "time out". WHAT AN ASSHOLE. If this guy has no ability to "handle" a wide variety of personalities or types of people from the community, WHAT KIND OF PATIENCE does he have for "medical practice?" I simply walked out... what a shame... I was putting all my hope in him, as I felt fragile, dealing with an ongoing issue I'd been suffering from for few years now...and he came highly recommended. SO DEEPLY DISAPPOINTED. I was so nervous just to be there, challenging the diagnosis, or lack there of from another doctor... I never expected this treatment on top of the emotional and physical pain I came in there with... He either has a sever lack of ability to listen and communicate, or all this was a rude ploy to get me out of there because he didn't really want me as a new patient... either way I wish he could have just told me so, rather than have me go through all of this turmoil. I'm glad his true colors come out on the 1st appointment and not months into it. It's a shame doctors forget they are there to help people. --Congratulations, Dr. Caperna, you earned yourself my DICKHEAD AWARD, earned in less than 10 minutes. FOLLOW-UP: The person that referred Dr Caperna to me told me that Dr Caperna apologized to HIM for "things not working out". IF DR CAPERNA WAS AN HONEST PERSON AND SINCERE, HE WOULD HAVE APOLOGIZED TO ME...

I had my annual physical this morning at Perlman Clinic's Mission Valley office, and the entire…read moreexperience was excellent. Dr. Herr was professional, reassuring, and took the time to answer my questions without making me feel rushed. He provided a thorough evaluation and gave me a very encouraging report, which I greatly appreciated. However, I especially want to recognize Ashley. She is truly outstanding. I've had countless blood draws over the years, and this was by far the best experience I've ever had. She found a vein immediately, drew the blood quickly and efficiently, and I honestly didn't feel a thing. Beyond her skill and professionalism, Ashley is one of the kindest and sweetest healthcare professionals I've ever met. She has a wonderful bedside manner that instantly puts patients at ease. Ashley turned what is usually my least favorite part of a medical visit into a completely stress-free experience. Perlman Clinic is fortunate to have her on their team. Thank you, Ashley, for your exceptional care and kindness! Highly recommend Perlman Clinic Mission Valley.

Office were very cheerful and helpful. The wait was a little…read morelong. Dr. Henry was very capable and listened well. I am looking forward to working with her to manage my health.