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11 years ago
Very impressed by the professionalism and support given by the staff at this branch. They are thorough and helpful and a real credit to the company. I wouldnt hesitate to recommend. read more
226-228 High Street
Ayr KA7 1RQ
United Kingdom
01292 619007
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http://www.specsavers.co.uk
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What time does Specsavers open?
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Does Specsavers have parking?
Yes, Specsavers has parking options.
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A little expensive for an opticians. Situated just off high street. Staff are great, really helpful…read moreand friendly. This is one of the original opticians before the fast track ones were invented and this for me speaks volumes as it has lasted the times even with cheaper competitors. Designer glasses are far superior to mass produced ones found elsewhere.
The staff here are excellent at helping you to relax. They go out of their way to make you feel…read morespecial as you pick the perfect glasses for you. Eyetesting is professional and thourough. One thing I hate though is at every opportunity they put those yellow drops in you eyes to numb them, you look alien when leaving...lol
The customer service here, I think is not great. Once I came to get my glasses and had to ask to be…read morelet through as a member of staff was at the front door speaking to what seemed like friends to find the shop empty. I turned back around and ask if she was able to help me and she begrudgingly came to help me. My glasses were VERY crooked to the point it was comical. I told her about this and she seemed bothered to have to fix them. Towards the end she was kinder but I had to go in again as they were still crooked when I got home probably because she just twisted them by hand and then did something in the machine half heartedly. The next time I went in, there was only one member of staff working and again things were not very professional and not very friendly either. It's a shame as I really like the eye doctors and the contact lenses package they provide but will be switching to another.
The staff here make things very simple and straightforward and put you at your ease. They are…read morefriendly without being over familiar. The service is great in that they got my new reading glasses prescription ready in half the time they promised.
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I've used several branches of Specsavers over the past 18 years or so (Cardiff, Swansea, Bridgend,…read moreCarmarthen, Neath to name but five) but this one comes WAY out in front in terms of good service and good advice not to mention courtesy and good manners. I had had such poor service the last time that I had sworn nearly to darken a Specsavers door again. However, some of the 'special offers' at this branch in Kilmarnock, drew me in to just try on a few frames. One of the members of staff, Phillip, was so friendly and helpful, that I decided to go ahead and make an eye-test appointment for the following week. That went extremely well and Victoria, the optician, couldn't have been nicer. Then I had a frames fitting with Laura, who made me laugh with her great sense of humour. She made the whole appointment very enjoyable but gave me good advice as well. I then bought some frames and lenses and they even worked out much cheaper than I'd expected (I was charged much more in Carmarthen 3 years ago despite selecting similarly priced frames and lenses!!) I then went back yesterday to pick up my super new glasses and had a frames fitting with Phillip who was, again, very friendly as was Laura who came over to say hello! The whole experience was actually enjoyable from start to finish thanks to the lovely people who work in this branch! I'm so glad I decided to go there and I wouldn't hesitate to recommend this particular Specsavers to anyone.
Have been going here for years. The range of glasses they have is fantastic. You get a a complete…read moreeye check and not just to see if you need glasses. The staff are very helpfull when it comes to picking your glasses. They WILL tell you if you suit them or not. The prices are from inexpensive to expensive depending on what you want to pay. They have designer frames if you prefer them.
A well established company, originally at Troon Marina and now in Irvine. Great attitude and very…read morehelpful, if they haven't got it they can get it. Highly recommend Currently closed due to Coronavirus will re- open when emergency is over following government guidelines.
I've never had as professional and wonderful help in a shop before this one - the service was…read moreimpeccable. The staff are all so helpful, kind and focused on meeting your individual needs - really doing their best to accommodate personal needs. Robert and his team helped me pick out a scooter but when I realised I'd rather have an electric wheelchair, I messaged Robert and he got in touch very promptly. I could exchange my scooter for the type of electric wheelchair that fitted my budget (the scooter money going towards the chair) the best and went above and beyond in his assistance to us. He made sure my husband and I knew all about the chair, and took plenty of time to patiently answer questions and give us further advice. I was so happy with my purchase which is perfect for me. I am also extremely pleased with the service given and highly recommend this shop to anyone considering a scooter or electric wheelchair. The aftercare given has been excellent too. I couldn't be more pleased with the services the shop supplied and the recommendations made and support given. Thank you all so much for all your help and advice which will be very useful. You really know your stuff! This wheelchair is great and will finally give me some independence and I can't thank you enough. Definitely 5/5!
Friendly, knowledgable staff and affordable, competative prices…read more I would recomend going here first.
Great service and staff, and very good prices, nice to go somewhere that does not put you under…read morepressure.
My house has just been carpeted throughout by the wonderful team at Carrick Carpets, Ayr. It was a…read morechallenging task for them but they approached it with the utmost professionalism, wonderful team work and good humour. As well as completing a total re fit in my absence, they also fitted blinds. Their motto Quality, Service and Trust says it all, I would also add they go beyond - it's rare nowadays to experience this level of service and workmanship. Highly recommended and a big thank you to Danny and the team.
Limited stock over-priced but good quality if you want to pay for it.read more
I love this shop! It has the best atmosphere and the staff are so helpful and friendly. Loads of…read morestuff in the shop, its like a treasure trove and anything they don't carry in store they seem to be able to source for you
Love this little shop, it's a total find! As someone else rightly said you could spend hours in it,…read moreit's so nice, staff are just lovely :)
Very knowledegable and helpful staff. Good prices and good stock. i have looked further afield only…read moreto find the best deals here which makes this my preferred port of call
This shop does have extensive stock. However, throughout the many years I have…read morehad to purchase items there, I have never found it to be a pleasant experience. There is one particular member of staff who is always unfriendly, sour, never able to say good morning, hello, or anything of that nature.If you should complain or remark, the other staff are inclined to side with one another like children in a playground.I had a substantial amount of money to spend on behalf of my neighbours for our garden but went elsewhere.They have no competition in Troon , unfortunately so you either buy there or go elsewhere. We will go elswhere.