Always get a very professional service but with friendly smiles from all the staff, made to feel…read morereally comfortable and given full information on any problems which are discovered on examination

an absolutely fantastic opticians. much better than the larger named stores in town…read more I had my toddler with me, and they had a selection of toys to amuse her. She came into the opticians with me, and they had no problem with this at all, and worked around her. Really friendly, really helpful. The reception staff are efficient and friendly too. The selection of glasses is fantastic, and they have a lot in their lower-priced range which is stylish and affordable. I usually end up spending a fortune with my regular optician, but didnt have to here. they also dont go in for the hard sell - i had 2 frames in mind, and they recommended the one which suited me best - at a £100 loss to them! I got my specs back within 2 days of ordering them, and got them fitted within minutes of popping in (without an appointment) to grab them. I'll definately go here for my contact-lense appointment too. they are well worth the visit. highly recommend!

Sadly, I produce ear wax at the drop of a hat, and I have frequently had to attend Cecil Amey's…read moreHolt branch as a result. Their microsuction process is extremely sophisticated, painless and effective. (It includes clear photography of the inner ear.) I thoroughly recommend it . The Holt branch is very friendly and efficient, and the atmosphere totally calming. John Martin

I have been going here for years, for both glasses and contact lenses, and never had any problems…read more The staff are friendly and helpful and the opticians know what they are doing. Only minor issue is that their frames are quite expensivehowever they are all designer so that would be why.

I,ve only been here once for an eye test and a pair of glasses, never again…read more They mixed my prescription up with some other poor person who is probably stumbling around somewhere trying to find their way back. To be fair they did make me up another pair free of charge after I had been to the trouble of a further eyetest at another establishment. I had made numerous revisits complaining, but there had been no mention of checking the prescription against the glasses. If I had not taken the trouble to take an additional eye test at another establishment and have the glasses checked, I would still be fumbling about thinking my eyesight was on the way out.

I had to go to Specsavers at the Lowestoft shop as I had broken my glasses.Christine who works…read morethere got me seen straight away. Christine refered me to Zayran who did several eye tests on me. She was very thorough. On completion of the tests Zayran found that something was wrong. She phoned the J P Hospital and got me an appointment that same afternoon. If Christine and Zayran had not done such a good job I would have lost my sight in my eye. I can not praise them both enough. I would like to say thank you to both of them. Keep up the good work Specksavers in employing such friendly and caring staff. Mrs L Cook

Impeccable service: had my Seiko strap adjusted by Heather, friendly and efficient. I regret buying…read moremy watch online: next time I will visit H Samuel.

43. H Samuel has given me a mixed experience when visiting their to make purchases. Some staff are…read moreextremely helpful and genuinely enjoy helping you out; whereas others always appear bored and as if they cannot wait for the day to end. I have been waiting to be served whilst a couple of staff 'gossip' behind the counter ignoring customers. After sales service is fantastic and the warranty is definitely worth taking up on expensive products as a free repair or replacement will be given. I have only ever had a couple of problems with this shop regarding the quality of products, but this would not put me off going back to them in the future.

Great service very helpful, delightful staff members, they had my size in the various outfits that…read moreI tried on in the suits department, where my girlfriend helped me choose. I would highly recommend this store even though I don't shop here often.

as you go into river island, the staff greet you with a hello. the atmosphere is friendly and…read morewelcoming. the clothes, shoes and accessories in there are slightly pricey but are very nice. as well as the clothes being nice, the bags are colourful and can be used for practically anything.

My daughter loves this shop. The manager and her staff are very helpful…read more They also give Student discount which is very useful.

Gone are the days when New Look was a tiny little store in the middle of Lowestoft-now it's moved…read moreacross the road into a big, wide open store and is all the better for it! The clothes are well laid out, so it's easy to get around the store, even if you have a push chair. Jewellery, underwear and shoes are located at the back of the store, behind the 9-15 section. There is always a good sale going on, and constatnly a good few offers! The changing rooms can be a little cramped, depending on which one you're in, but they are a lot of them, so you rarely have to queue.

Ladies....This store is amazing! I'm from the United States and I've been doing online shopping at…read moreWalker's for the last several years. They are attentive, responsive, and happy to answer any questions you may have about any item. Their return policy is excellent and if you change the route your mind they are completely understanding. The styles and designers they have are amazing! If you are in the area stop by otherwise their website is incredibly user-friendly and again their customer service remarkable. And their prices on their designers are much more reasonable than the same designers in the United States Happy shopping. Love this site and the ladies that work there!

I have been a customer of 3 for a few years now, and have always been happy with them. However, I…read morewanted to buy a new phone just before Christmas, so went to this store. It is one of the worst customer experiences I have ever had. The sales people were rude and confrontational, giving me incorrect information on prices while abroad, phone prices, and prices instore compared to those on the web. As soon as I questioned their information, I was shouted down by two sales reps, who seems very unprofessional indeed. The store is clean and flashy looking-certainly in keeping with the image 3 want to portray, but the service and attitudes of staff is outrageous! They are very interested in making a sale, but prefer to bully you into it, rather than give honest friendly advice!

My mum and I went in the '3' store in Lowestoft, Suffolk, on Tuesday 18th February 2020 because the…read moremobile phone mum had two years earlier was coming to the end of its contract and, we thought, had been absolutely dire! This was the day after my mun's 91st birthday so she is not the best at using technology and we went in fearing the worst! However, we met two lovely, most helpful, young ladies called Hayley and Sasha who could not have done more. So patient, so caring. If any members of the 3 store team deserve a bonus and a pay increase it is these two. And that is meant sincerely. Our very grateful thanks to you both Hayley and Sasha. '3' store - we can't say strongly enough - make sure you keep staff like Hayley and Sasha. They made someone very fearful of technology feel relaxed and explained everything - I'm not saying mum will ever be a whizz on her phone, but that purely because of her age! Olive Roach & Lynne Morton