I wouldn't say that my experience with opticians reaches far and wide and so don't really have a…read moreframe of reference, but I'll give Bromptons Opticians five stars anyway. It's impossible not to be impressed by their service. They're just great - so friendly and professional and forthcoming and helpful, really incredible. They always call me half an hour before my appointment to remind me, which is good, because I'm the kind of person who'd forget. They're reasonably priced compared to other opticians (so my optician friend tells me). Also, being an independent, family-run business they are not forced to use particular brands of e.g. contact lenses, which is common for the big branches. That means they really will get you what is best for you.

I was recommended to go to Bromptons by a long term local resident. I don't believe the shop does…read moreeye tests, but focuses on frames. The woman in charge spent a lot of time working with me to find the perfect pair of frames for my really thick lenses. I also have one ear that is higher than the other, which warps the sides of my specs - Bromptons are always happy to readjust the arms of my glasses for me. Thanks!!!

Great opticians! Located in the heart of Woking, just inside…read moreThe Peacocks Centre. Have taken my daughter here a few times now and have always found the staff friendly. Appointments always seem to be prompt and you are not left waiting for ages past the time you were meant to be seen. When it comes to choosing glasses there is a wide range to suit all budgets, from basic nhs to designer glasses. When it came to my daughter choosing a pair, we could have any pair we wanted (including the designer ones)we just had to pay the difference. You can guess which ones she wanted, and they were ready within the week! Good service and they always send appointment reminders for annual sight test

My wife and I recently moved to Beaconsfield and, having worn glasses for thirty years, I've tried…read morecountless opticians. CBTR Opticians in Old Town Beaconsfield is hands down the very best I've ever encountered. From the moment I walked in, I was welcomed warmly and offered a drink--from a menu that even includes alcoholic options! Their cutting-edge equipment is impressive, and Hayley (the owner) is both extremely professional and unfailingly friendly. In fact, every member of staff delivers the same high standard of service. My eye examination was so thorough that a potential issue was flagged well before it could develop, and Hayley immediately arranged a referral to a specialist, handling all the communication on my behalf. The after-care is just as exceptional: you can message Hayley on WhatsApp with any queries, and she always replies promptly at no extra charge--it's simply part of their top-notch service. The practice stocks an extensive range of designer frames, from classic to avant-garde, and offer premium lenses and finishes to suit every budget. For those of us with more complex prescriptions, CBTR's monthly payment plan is unbeatable--unlimited eye tests plus generous discounts on frames and lenses. My wife and I opted for their family plan, and it's already paid for itself. I cannot recommend CBTR highly enough. It's a joy to support such a committed, independent local business that truly values its customers.

A lovely luxury boutique opticians. Such personal service from Hayley & Terri, in-depth examination…read morewith hospital grade equipment and really helpful advice choosing from their stylish glasses. Nice coffee too. A great addition to old Beaconsfield.

A decent local independent optician…read more The prices may be slightly more than the chains, but you pay for the service. The eye tests are very good and the optician spends sometime checking your eyes and conducting a number of tests, plus providing advice about eye care. I think this was much better than the chains out there.

Had a great experience here…read more I went for the full service eye test, where they take snapshots of your retina and give you a 3D scan to look for any issues like glaucoma. Had a traditional eye test too. Sabrina was excellent and the team was fast. The price for the full set of tests was $105 and I felt it was good value as well. Haven't bought glasses or other such from here, but the service and quality out-did anything I've seen in the U.S. Would recommend.

Alex is a very personable and professional optician however the same cannot be said for the rest of…read morehis staff. I have been a client of the eye place spending thousands of pounds over the course of 2 years for Ortho-K treatment. Today I arrived ten minutes late for an appointment and was told that I would not be seen and would have to leave. I was literally told "we can see you but if another patient comes in you have to get out immediately". Not even dogs are spoken to in this manner. I was literally greeted by the attending optician telling me "you are late... mate" in a condescending tone. I have never been referred to as "mate" and this is definitely not the tone staff should be taking with customers and patients. I highly recommend investing in lessons to teach manners and RESPECT and customer service. Over time I cannot count the numerous occasions that I have been made to wait (sometimes twenty minutes or more!) while the attending optician would sit on their office on their computer with no patient in sight. I understand that being late caused an issue however they could have gotten started on the appointment instead of wasting time telling me how busy the day is and that the attending optician won't even have time for lunch. It is not my problem that they are not able to schedule appointments efficiently. Alex should invest more in training the staff on how to treat clients and how to ensure that the proper tone is adopted when dealing with issues. I will definitely not be returning and for other patients considering Ortho-K I would recommend Visioncare on Harley street.

A top-notch experience here, from a great independent brand what deserves to be supported!…read more The quality of the frames is outstanding, as well as the variety of materials that can be used to make bespoke spectacles. If you're looking to buy off the rack, the prices are very reasonable and in line with high street chains. The staff were knowledgeable, friendly, and happy to spend all the time I needed to find the perfect pair of spectacles for me. I am very much looking forward to going back for a pair of prescription sunglasses. And I am going to save my pennies for a bespoke pair of spectacles in the future.

One day I was listening to Bill Evans Jazz album, The Village Vanguard Sessions. I liked the…read moreglasses he was wearing and thought about getting something similar when I needed glasses. I did a Google search to find out a little bit more about any options of similar glasses. I was really surprised to see Black Eyewear show up making the exact set. The problem was there was no presence in the US. I didn't want to get them without seeing if they looked good on me. I found myself in London for a few days of business. I checked them out and they were perfect. I purchased them, and they were ready in three days. I picked them up and everything was just as I wanted. I couldn't be happier with the person I worked with or the glasses.

- Product selection: I'm very particular about eyewear. I own 50+ pairs of glasses in a variety of…read morecolors & styles, yet none compare to my favorite vintage cat eyes that I broke 5+ yrs ago. Since then, I've spent endless hours searching for an identical pair with precise lens/frame measurements, color & transparency as those damn cats. You can imagine my delight when I stumbled upon the huge collection of bold frames from Black Eyewear... it's like Zenni Optical in terms of selection quantity, but rather than cheap & generic styles, Black Eyewear offers unique frames of far superior quality & like 20 color options per product. It's like I died & went to eyewear heaven. - Service: I live in the US & was a bit hesitant to order non-refundable RX glasses without being able to try them on. I must have exchanged about 10 emails with customer support before I felt comfortable enough to order. Most notably was Grace who went out of her way to provide precise & additional frame measurements to help me find the perfect pair. She went the extra mile by taking side x side pics of multiple frames to compare differences in height & how natural sunlight affects color vibrancy & opaqueness. I know, super picky, right? I must have been a nightmare to deal with, but Grace & the team provided superb customer service which makes all the difference when ordering abroad. - Shipping: I received my frames within 7 business days (much faster than I expected since I live in NYC). Grace was also very helpful in providing a custom invoice, itemizing the lenses and frames so there would be no issues with reimbursement from my insurance company. - Overall experience: I don't often take time to write reviews like this, but I can honestly say this has been the best experience I've ever had with vision services, and these stylish Abbey frames are everything I could have hoped for & more!

I must say Im not impressed that I cant find a pair of specs that I love of late. Everything seems…read morelast season to what Im used to but how can it be ?we are in London! Anyways Ive bought 2 pairs with the deal at specsavers as I needed an upgrade ; buy one get second pair free. which of course means you still pay ridiculous amounts for the lenses so as not to look like a nerd (one hopes). I bought these glasses 4 months ago and never wore the second pair because they hurt my nose and give me a headache. I didnt really mind because I have the other pair but the lenses are valuable. When I asked if they could adjust them again i was told they have a policy something like " no like ; no gripe" and Ive picked another pair for free and am not paying for the lenses again. Its an exchange and very unexpected, WOw this doesnt happen with retailers usually. Ive never been one for designer labels that scream " i can afford this " but I do want to be an individual and so far I havent seen my glasses on any one else so I cant complain.

Cheap but awful service. The coating of my lense came off but the manager blamed me! Even though I…read morealready had had the other replaced as it was faulty. He was so rude.