This is the best place to get glasses and sunglasses by far. I will happily drive out here from…read moreBurnaby because their customer service is top notch! We mostly have Sammy or Anthony helping us and both are so patient, helpful, non pushy, friendly and excellent at customer service. You really get the feeling that they just want you to find something that suits your face and that you're happy with! They got my boyfriend to try out a new style of glasses that he wasn't initially comfortable with, but now it's his new favorite! We have already recommended this place to our friends!

Blynx Optical is a must-check-out! They offer stylish…read moredesigner frames, always delivered on time with great customer service. Plus, their prices are very reasonable--you really can't go wrong with them!

Bad experience. Extremely rude woman staff there, snaps at people, very unprofessional. I mean if…read moreyou can't take stress and have attitude problem, service industry is not for you. Customers are not here to take your BS. Most of the other staff there are nice and professional though.

Excellent and attendant service. We usually Goto Iohn and he's always been helpful. They sanitize…read morethe tables and keep social distancing measures in place so you feel safe. Definitely recommend this place whether you're looking for a new pair of sunglasses or eye glasses or ordering more contacts.

My friend referred my to Billy and I was really pleased with stores selection, Billy's…read moreprofessionalism and very competitive price. Will certain come back and recommend to others!

I bought all my glasses fr this place since 2000, the owner Billy and his staffs are very friendly…read moreand professional. They have a lot of designer brands and trendy glasses. They probably can pre-order the specific brand or frame for you. I got sun glasses fr them few months ago. I really love it - Dark purple BIG sunglasses fr Marc Jacobs. The price on tag is very expensive, but, they usually give you at least 20-30% off. No need to freak out!!

This optometry clinic is very professional, excellent service from courteous, friendly and…read morewelcoming staff. The clinic has all the most up-to-date equipment for examinations. The clinic is spacious, very clean, and adheres appropriately to sanitation practices. Dr Sun performed my eye exam. She was ever so helpful in meeting my needs. She provided me with very clear, detailed information every step of the way, and explained expertly all possible options for follow-up now and down the line. She is highly knowledgeable, experienced, and explains everything in terms that are easily understandable. And she's really nice! :) Haven't purchased eyewear, but when I need to do so, I'll definitely look into purchasing here.

Great service, the staff and the doctors are kind and knowledgeable…read more Good selection of glasses Highly recommended

I'm from the US but will go up to Vancouver to see Dennis. He is the best! He's very…read morestraightforward about the type of lenses that fits your lifestyle and budget. I pay the same price for the high index lenses as in the US. BUT the difference is Dennis orders Zeiss lenses from Germany. I get more value for my money! The shop has every brand you could want. And I'm sure Dennis could order the model you want if he doesn't have it in stock!

My latest pair is a Lindberg Buffalo Horn frames with Smart Life lenses from Zeiss. Since I love…read morephotochromatic lenses, I opted for photo fusion Burgundy. Why? Cause I see others with blue, and green, and some are grey/black photochromatic types. Dennis's attention to service and detail, as well as his modern collections, has made me return to get glasses from him for more than 10 years.

I like this place. It is TJMaxx or Ross version of Canada, where you can get good deals of shoes,…read moreclothes and others for home. This location is popular for Asians and most of the time, the stuff is quite messy because of the shoppers. Immigrants flip over everything and sometimes don't put it back properly. Price is good and service is good. You have have to fight with sharp Asian shoppers to compete for hot items. That can be fun. I have got a lot of stuff from here for myself and my kids. Price is good as long as you don't go after current fashion and are looking for what you really like. This place can also make you over spend for something you don't really need simply because of the lower price. Don't forget, BC has higher tax than other places including US.

Another Winners location to see what great items you can find at a discount! It's Canada's version…read moreof Ross Dress for Less. This location is in Richmond, at Landsdowne Center ( right on Canada Line, the stop just before Richmond Brighouse ) it's accessible from the outside of the mall, then just up the escalator. It's not the biggest Winners, but it's usually good for not being crowded, and not picked over. This trip I found some cute new boots, Urban Decay eyeshadow palette, a cool dress, a top, and a really sweet lightweight coat. Facial exfoliant, and some boxer briefs for my husband. Add a Diet Coke, and a shopping bag, and my total was $ 151.00 including tax. *Pro Tip* Across from the cashiers, Winners sells large colourful recyclable shopping bags for 1.99. I highly suggest buying one ( or more depending how much shopping you are doing ) they are the best ! They are super strong and hold lots. Perfect for the grocery store, or for any shopping really. Trust me - you will thank me later !

Very pleased to have found this eyeglass repair shop right here in Burnaby, recommended by our…read morelocal optical store. My mom's glasses snapped right at the temple arm. Most optical shops just wanted to make a sale and kept telling us she had to buy a whole new frame. Luckily, one shop recommended this place, which specializes in eyeglasses repair. I came here with her to get them fixed, and the owner's service was fantastic. They provide a one-year warranty on all laser welds and a receipt for tax purposes. This is a highly skilled professional glasses repair shop. Highly recommended!

Very pleased with the work done on my glasses. The frame was very out of alignment and broken as…read morewell and now they fit comfortably. They also gave me a one year warranty on the work done. So great to have this service available!

Although Darson Optical was opened in 2021, our customer experience with the owner, Eve, goes back…read more12+ years when she was an employee at another Richmond optical shop. When she opened Darson Optical, we naturally followed her because we knew we can expect the same level of service, value, and professionalism for our family's glasses and disposable contact lens needs. We appreciate that Eve is very experienced and knowledgeable. She listens patiently to understand your needs and concerns then suggests different options, weighing the pros and cons for you to consider. She is honest and practical in her recommendations, always trying to offer you the most value for your money. She never pushes you to buy more than what you need. Her shop offers a wide range of frame styles at a variety of price points depending on what you're looking for and her prices are usually reasonable. When my husband and I both hit that age where we started facing a variety of different challenges with our eyes (PRK surgery, high myopia combined with reading challenges ...etc) Eve always listened attentively and thoughtfully gave us different options to consider to meet our individual preferences. We really appreciate the help and good service she provided us over the years. Needless to say, we highly recommend Darson Optical.

The best place to get your glasses, sunglasses, and contact lenses. Not only are its prices…read morereasonable but you'll also receive excellent customer service.

I have been coming here for years for my family's eyewear needs. Service has always been great…read more There is on site vision testing available. It is not the same as an optometrist, but still a good service to offer. They can also order in sunglasses that they do not carry in the store.

Francis and Clemens are awesome and very patient. This is already my second time going back to…read morethem, and I will continue to get my glasses from them. Don't forget free parking at the back!

I cannot believe the poor service I have just received from Bailey's on Robson by their staff and…read morethe services! I glasses one could not be fixed understand the second pair they would not fix it. Didn't even offer any help or any assistance or what I get done now I'm out two pairs of glasses. The only thing they offered me was a discount of 15% if I buy more, I paid top dollar for two pairs of glasses. that I cannot use I can't see. I've paid a lot of money for them and they won't even offer or any suggestions of what I could do except for go back spend more money. I do not recommend them. They offer nothing and the staff there was no help at all and now I have to go without glasses and I can't see. I'm gonna pick my own up never returning never gonna deal with that stuff bad service don't go.

I visited Bailey Nelson on West 4th Avenue in Kitsilano for an eye exam appointment, intending to…read moreget a pair of prescription sunglasses and potentially upgrade my current vision glasses. I arrived just past the scheduled time, and the receptionist took some time before acknowledging me. When he finally did, he informed me that I was 12 minutes late and that they have a strict 10-minute policy. I had made a special trip, paid for an hour of parking, and taken a break from work, only to be met with a lack of willingness to accommodate and assist. It was a disappointing experience and, frankly, the worst customer service I've encountered at a store. I'll be going back to Warby Parker.