I had a bad experience with them once two years ago ( there was a delay for my prescription glasses…read morefor about 6 weeks which was supposed to be 2 weeks but they didn't inform me) and again today. I gave them a second chance today to see if anything changed but I found them rude to me (I think because of my ethnicity may be). They had other customers and I felt like I was treated much differently compared to others. The staffs were not responding to my enquiries. I felt being treated differently for reasons I couldn't understand. I would never recommend them to anyone and I myself would never go to them again.

Fast, friendly and efficient customer service. I walked in with a broken pair of Maui Jim…read moresunglasses that were not bought at this store. The clerk filled out a repair form, mailed them to Maui Jim for me, and I had them back less than a week later. I only paid $20 for shopping and handling. A week after, they called to tell me they tracked down the nose pads I asked about for another set of Maui Jim glasses. I came in and they replaced them for me free of charge.

Wow, I hopped on to write a review of my experience and noticed that I had already left a review…read moreback in 2012!! Honestly, I don't even remember that experience nor do I remember that guy. Time for an update! I've worked in this office complex for over 10 years and have walked by this place too many times to count. I had come with a coworker who was looking to get new glasses and I started to try on frames as well. The lady who helped us was patient and friendly. My friend found a pair she loved and I, well, I looked stupid in everything. *sigh* Since we work in the building, we receive a discount on frames so that's a plus! My coworker ended up getting a beautiful pair of Gucci frames that look stunning on her. After getting an updated prescription from my optometrist, I started to 'seriously' look for frames which might look good on me. I went to many stores near my home and I actually found a pair of Ray Bans that didn't look horrible on me! I went back to La Look and asked if they were able to get them as well. Not only could they get them, their prices were more competitive... even before the discount! They didn't have the actual frames in the store so they offered to order them in for me to look at. They received them within a week and they were perfect. I proceeded with the order and the glasses were ready within a few days! I am so happy with my new glasses (who saw THAT coming? ...no pun intended). All the ladies I've dealt with at the store have been really great, especially the owner (who I believe, only comes out of 'retirement' to relieve the others during vacations). They're conveniently located on the subway line at Finch Station so if you're in the area, definitely check them out. If you work in one of the two office towers, then this place is a must!

I saw the post dated 10/27/2012 and would like to share similar impression. However I would like to…read moreadd that the lady that Adele praised is the owner and she offers good customer service. She pays attention and efforts to keep repeated customers. (I think her name is Gulia). However she did not hire very good help. A man I met during a visit did not pay appropriate courtesy and care. Half way thru the conversation with him I knew I should come back and see Gulia instead. However she is not there every day. She has a fixed schedule during the week that you should check. At the beginning when the store was opened 5-6 years ago, Gulia seems not having much experience as she was new to running an optics business. To offset that she has been warm and welcome. It is from her that I found my best fit brand of contact lenses. We should promote her style of customer service, as from my experience majority of sales people nowaday seem not caring much but pushing for more money, many not caring to even pull up a smile when we enter their store. Another downside of her store is her doctor, if it is still the same tall middle-aged female doctor who examed my Mum's eyes 3 years ago. She was sad, cold, irruptive and impolite. And it seems Guila was not very receptive to my feedback on this doctor's behavior. Hope Gulia see these comments from her customers and offer some training to her staff or hire someone else.

The best optical in Toronto. Amazing selection and great service and prices. Everytime I shop here…read moreZiv selects the perfect pair of sunglasses for me. Thank you! Will return again and again!

From the owner: Family Tradition Continues at Levy's Optical! We are a…read morefamily owned and operated business, and we live for eyewear. Levy's Optical marks the next chapter in our evolution in curating the finest range of luxury eyewear, and providing our loyal customers with industry leading lens technologies. At Levy's we know that family comes first, which is why we treat our customers and community with the same values and respect we would family. Saying we have good customer service would be a monumental understatement; We absolutely want what is best for you, and it shows.

Parks Optical made my search for a new pair of Gentle Monster (Korean eyewear brand) super easy…read moresince it's the only store in Ontario that carries it! They have two full walls of the latest styles and you are able to pick them off the wall to try them on. I liked this a lot because I didn't have to rely on the employee to pick each and every pair of sunglasses I was interested in trying on. I narrowed down to my favourite one by the end of the hour. The employees were nice and left me to my own devices, which I liked. They were able to answer any questions I had but overall I didn't feel crowded or pressured at all. They carry other designer brands including Gucci, Saint Laurent, Ray-Ban, and more. They also carry another Korean brand called Public Beacon but only for optical glasses, not sunglasses. The employees know English, Korean and Chinese (I believe Cantonese?). So great if your English is not as strong and would like help in your native language!

From the owner: Get your best deals on luxury eyewear brand like Thom Browne, DITA, For Art's Sake, Lindberg, Gucci…read moreand Korean house eyewear brands like Gentle Monster!

Just got my glasses fixed here and they did an amazing job. Super quick service and really friendly…read morestaff. Everything feels brand new again. Highly recommend!

Eyelike Optical is the only place I'll ever go to get prescription glasses. They have a beautiful…read moreselection, with hard to find brands such as Oliver Peoples and Kio Yamato, and the people there are very knowledgeable, friendly and accommodating. I was completely satisfied with my experience there, both in getting my eyes checked and picking out frames. Highly recommended!

Beware if you value your time, they triple book appointments for the same time. I had a 11am…read moreappointment and there were two other people waiting at the same time. By 11:30 one person was done and I would still need to waiting another 30 minutes. I wish they just told me my appointment was for noon. This is exasperated given there is no free parking - their website notes to go into the building behind them and look for Commercial Tenant parking signs, there is no such thing. There is parking for BMO customers, visitors to the building and authorized personnel, no commercial tenant ones. I appreciate they want to keep the doctor's busy, but at the expense of customers wasting time when they need to pay is poor service.

Appointment scheduled for 10 am. Arrived early. Office closed. 10:05 owner arrives and lets the…read morestaff and me in. Waited for 20 minutes while they 'opened' up and the owner climbed a ladder of to install new light rods. Reception/staff, was on phone apparently checking with OHIP re my card number - I'd been there a couple of times before for checkups - computer? are Wished her a good day as I walked out. Would not recommend. Business practices are poor.

Bought my new glasses here and everyone working there was so nice to explain everything. Still in…read morelove with my glasses and definitely will go back to get another one if i ever have to. I also went there to get new contact lenses. Not only i got my lenses right away, the lady working there gave me two kinds of eye solution(clear care plus and opti free) for free. On top of that, she gave me a new single pair of lense just for me to try for month from different brand. Very satisfied with their service!! Always willing to help customere!

I received fantastic service here. I was promptly greeted upon arriving, and I asked if they…read moreprovided 1hr service. The SA said depending on stock, they can have my glasses ready within 10-15 minutes. I'm not really that picky, but I did have a budget because I was using my benefits. All the glasses she recommended were within my price range, and I was then passed over to another associate to complete the transaction. He was courteous and friendly, like the first associate. All in all, I was in and out in about 35 minutes, and my glasses fit me perfectly.

Had a delightful shopping experience at the Sunglasses Hut in the Eaton Centre. The salesperson…read moreChandni was very knowledgable, professional and personable. A very pleasant experience. I love my new sunglasses!!!​​

Received good service. Bought a pair of Persols ... I am hoping they last me for a very long time…read more The sales person was helpful, courteous and professional. My only issue is that I had to buy a display model (which had probably been tried on/handled). Their after purchase policy is fair, they have a special deal if you buy another pair within a certain period of original purchase. To sum this up - they have good incentives for future shopping. Good variety of sunglasses.

Unique selection. Lots of cheaper and beautiful options. Plates, key chains, stationery,…read more.. Great customer service too Plenty of parking

Canaduck is a cute shop with affordable items. From household items to jewelry to pet supplies. I…read morelove the range of variety and the helpful customer service. The options are endless and you feel like you got your moneys worth for the items you paid for.

This place is my go to for all my vape needs . Fair prices . Reward program, and above all the…read morestaff are very professional and friendly. Tom who works at front desk is an amazing guy to deal with. Highly recommend this shop.

I visited this place to replace my Vape but the young gentleman working in there was kind enough to…read morerepair it for me with fraction of the cost and convinced me to keep it. I ended up purchasing some other items and definitely going back.