Beware if you value your time, they triple book appointments for the same time. I had a 11am appointment and there were two other people waiting at the same time. By 11:30 one person was done and I would still need to waiting another 30 minutes. I wish they just told me my appointment was for noon. This is exasperated given there is no free parking - their website notes to go into the building behind them and look for Commercial Tenant parking signs, there is no such thing. There is parking for BMO customers, visitors to the building and authorized personnel, no commercial tenant ones. I appreciate they want to keep the doctor's busy, but at the expense of customers wasting time when they need to pay is poor service. read more

Appointment scheduled for 10 am. Arrived early. Office closed. 10:05 owner arrives and lets the staff and me in. Waited for 20 minutes while they 'opened' up and the owner climbed a ladder of to install new light rods. Reception/staff, was on phone apparently checking with OHIP re my card number - I'd been there a couple of times before for checkups - computer? are Wished her a good day as I walked out. Would not recommend. Business practices are poor. read more

Dr. Yoo is a very personable and thorough Optometrist. I see her for prescription renewals and vision checking. I always enjoy seeing her. We reminisce about travelling to Asia! Her office is located close to my home and its very conveniently located near all the yummy Korean restaurants (bonus)! She takes her time and does not rush so you know that your eyes are being thoroughly checked. Highly recommend Dr. Yoo. read more

Very disappointed with North York Eye Clinic, after Dr. Ashiwini Selvakumar moved to Halifax. Did annual test this month with Alison Zhou. This test was so basic and quick, unlike Ashiwini S's examination. Selvakumar did so many varied tests, over an hour. Alison was so commercial too: she warned me "we" would not be able to see you, if you refuse to see a specialist for probable Glaucoma and pay the out-of-pocket fees that every Specialist/Opthalmologist demands. What cheek: and I will be talking to OHIP about this. I told Alison that OHIP maintains that they pay for all necessary tests and do not pay for bells and whistle tests. Alison insisted that I have to pay or they will not be making any more annual tests for me. She explained how the optometrist does not get any money for referrals while the Ophthalmologist gets $40 for every referral from OHIP. That I know is because kick-backs are not offered by OHIP. But the $40 shouldn't be paid either. The professional body for eye care: Eye Physicians and Surgeons of Ontario (EPSO) obviously have politicians, especially the Ontario Minister of Health, indebted to them. They are a very strong body and have been through changing Governments. They cover-up fraud by their members, over and over again, and the Regulator also allow the perpetrators to keep their licenses. The eye position measurements for my glasses was taken by a person balancing on his haunches. The staff are really pleasant and nice to talk to. Elenita took a lot of time to locate a frame that suited my face. read more

I came here for an eye exam, and scheduled an appointment many days in advance based on the positive Yelp reviews. After my visit here, I'm convinced that some of these reviews are probably fakes. This place was a complete waste of time. They kept me waiting for close to an hour in the waiting room, so I just got up and left. The receptionist didn't care at all and didn't even bother offering an apology for the outrageous wait time. I could see other people in the room also visibly upset as they've obviously been waiting much longer than me. I ended up leaving, wasting my money to Uber there and even worse wasting an hour of my time on the weekend travelling on a day with -30 degree weather. It's extremely rare for me to leave a 1 star review. I'm not a hard person to please, treat me with fairness and respect and I'm happy. A small apology about the wait and some reassurance would have gone a long way. Why would I come back if the staff doesn't care or respect their patients? No thank you, will never return here. read more

I came across this place on Yeĺp and decided to come here since it seemed pretty decent and close to home. I can honestly say that i've never had an eye exam done with not only professional service but useful information. Dr. Yoo was very thorough during my exam and also provided a lot of useful information when I asked questions. I told her I has been experiencing headaches lately and she really tried to understand the problem and provide solutions as to how it could relate to my eyes. She was very helpful and explained things clearly. When I walked in, I was immediately welcomed by the receptionist with a smile and she also helped me out for while filling out the medical questionnaire. I'l definitely come back and recommend others to come here for an eye exam! read more

I will Rate F MINUS and even Lower to "North York Eye Associates". This rating goes to the Eye Center and not for the Doctors there. Today (Friday 2020/01/24), I have experienced Very Bitter Experience with North York Eye Associates. This Customer Representative / Associates (CR / CA) calls us after 5pm to cancel and reschedule an appointment which was set for January, Monday 27th. She was not able to communicate well, Very Unprofessional. No reasoning made sense to her. She started setting her own RULES & TERMS as if she was doing us a big favor. We went in circles for over 25 minutes without arriving to any form of conclusion when she HUNG Up the Phone in the middle of the conversation. VERY RUDE. I have Serious concerns about Front Desk @ North York Eye Associates, First step before you can meet your designated Doctor. WILL NOT RECOMMEND read more

It was my 1st time having an eye exam and I really didnt know where to go or what to do. Based my decision in yelp and I couldnt be more satisfied. -The receptionist was really friendly and accommodating. Always smiling which is awesome cause I'm a smiley person too. Before I came here I came by Hakim nearby and went out within 5mins cause it I didnt feel welcome there. But here, I felt very comfortable. -Innovative technology. -Dr was so friendly as well, answered my questions patiently. Not intimidating unlike other doctors. Definitely knew how to make patients comfortable. -They have few selection of glasses and they look good too. I wasnt just ready to buy that time since I wanna browse other frames. -They had direct billing for my work insurance (awesome, I hate paperwork! -but hold, got a validation error. My insurance bailed on me. Had to pay from my own pocket and get reimbursement afterwards.) read more

Booked an appointment here after seeing all the positive reviews, they seem to be for another doctor though. I saw Dr Wu, who was alright- no complaints. Mainly docking some stars for what seems to be a slight language barrier? Communication was fine for the most part, but there were two questions that I felt were not answered properly, because she hadn't fully understood them. Otherwise a pretty nice clinic, receptionist was welcoming and wait time wasn't bad. I think good communication from medical professionals and being able to answer patient inquiries is pretty important though, so knocked off two stars. read more

I called in to ask price first for contact fitting, the receptionist (a young girl) said total is $105, then I decided to go. After did a full eye exam, the Dr. Cheung said need pay extra $55 to do a contact fitting, which is ridiculous! I told her that the receptionist said price will be $105 total, but they insist if you need to do a contact fitting, will pay extra $55, and the price still higher than average! Also the eye exam results are very different than my previous one, not sure how they do the exam, but feel the place will never go again! read more

I went here for an eye exam based on the yelp reviews, and I'm so glad I did! Dr. Yoo is very knowledgable and also very informative. She also answered a lot of the questions that I had and gave me some suggestions as well. The only thing I didn't like was the waiting time (because I hate waiting), but that can't be helped lol. Overall, I recommend this eye clinic! read more

Desperately needed to see a doctor and they fit me in the next day! I love love love this doctor! So sweet and understanding and not dismissive at all like most doctors when you ask a bunch of silly questions. Gave me free samples and has reasonable prices to boot! Receptionist is really friendly too. I recommend Dr Yoo so hard read more

Dr. Yoo was very friendly and knowledgeable. She answered all my questions. She also gave me comprehensive understanding of the different prescription for contact lens vs eye glasses in relation to my job and daily usage of my eyes. The receptionist was also very friendly. read more

Dr Julie today she examin my husband john she was so professional and she's so patient with our questions we are very grateful

Had a problem with my eyes and my current doctor was off on that day, so I decided to go to North York Eye Clinic. The doctor saw me right a way. She asked me to come back the next day for a follow up and then asked me to come back again on Saturday to another follow up. Went on Saturday and the doctor on that day didn't show up. Came back on Sunday to see the other doctor and they couldn't find my file and wanted to charge me again. Completely ridiculous. read more