So the service never lived up to the 'as advertised' 100mbps, to begin with. The equipment…read moreapparently was leased not owned and therefore needed to be returned in 2023 when we moved. As far as I can recall, I'm pretty certain it was taken to the office personally but they apparently never checked it in appropriately. For that I was charged $277 dollars for not returning their obsolete outdated equipment we used since 2012. Fast Forward 14 months later not a word from them until recently a collection agency has been relentless in calling to get their $277 dollars. I closed out the bill in April 2023 and it wasn't until this month 2024 that they decided to send me to a collection agency that is sure to ruin my great credit (800's). What a fantastic joke of a company to operate like this! Beware people! Companies like this aren't concerned with keeping a happy customer or even providing a good service. They just want your money and will destroy you with retaliatory fine print debt collections!!!

I wish I could give this people "0" stars ; unfortunately this isn't a choice / option…read more Is been over an hour I have been waiting and I still have over 1 hour of wait time still . There's only 2 registers (customer service provider) open. They obviously take for ever maybe they are taking their sweet time . I don't blame the service givers I blame the cheap company for only having 2 people working ... I'm new to the valley ... Any suggestions about any other internet provider please ???

0 Stars This review is for Verizon service and not for the…read morelocal store. All Verizon service all along the entire Mexico border has been disrupted by Mexico cell towers that are stronger. The phones go to 1x which doesn't allow you to use the internet at all. We noticed this problem when we returned from Arizona. Not only are calls dropped, no cellular data for internet but also NO GPS since it can't get internet. It is really frustrating. The problem has to be settled between the governments which doesn't reassure me. Verizon says the Altán Redes, the Mexican cellular company, is at fault for the disruption and Altán blames Verizon for interfering on the Mexican side. Verizon has helped us try solutions but there really isn't any for us since we use Verizon for half the year somewhere else. They will reduce you to a lower plan but this would affect us when we work out of the area. I would like them to reduce the bill without a change of plan until this problem is solved.

Martin is da man! I was transferring from ATT to Verizon. I…read morethought it would be a quick 20 minute visit, as I was bringing my own phone. ATT tried to make the transfer as difficult as possible. Martin did all he could from his end, then I had to go to the ATT store two freeway exits away to get the phone unlocked to complete the transfer. Then back to Verizon. There could be up to 48 hours for the transfer to be completed, according to ATT. Martin set everything up so all I had to do is pop in the new SIM card. 24 hours later, I could write and submit this review on my phone, thanks to Martin.

jl computer & services are my number 1 team to hire when it comes to cameras installation. their…read moreprofesionalism are beyond my expectations. juan and miguel are awesome!! and will def. recomend their cameras and network services, very knowledgeable trustworthy, great customer service and great business and work ethics!!! thanks juan see you next month!!!!

Contacted to fix my All-in-One HP computer. He personally picked and delivered the computer…read more Restored, computer with latest drives and Windows 11 Pro. Fee was budget friendly, and within 24 hours computer was at home working. Highly recommend JL Computer Services.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

While enjoying a great couple of days at the river with some friends, I unfortunately got my phone…read morewet and the screen went completely black to where I couldn't use my phone at all for a couple of days. My goal was to originally get back to San Diego in time to stop by my local ATT, but time was against us at getting back in time, so I googled to see if there was an ATT store in El Centro. Sure enough, there was! I scheduled an appointment and timed it to where we'd be passing by just in time, so we left the river and got to the store just before my appointment. Upon walking in, we were immediately greeted by Juan. I was not the most well composed because it was 118 degrees out and my brain was mush at this point, but I explained my situation and told Juan that I wanted to upgrade my phone. Without wasting any time, Juan gave me some numbers to upgrade to a new 15 Pro Max and was quickly able to retrieve the phone. He got me set up really quickly and helped me pick out a couple cases for the new phone too. We had been in the sun and heat for the past few days and still had a couple of hours worth of driving ahead of us, so I really appreciated how quickly but efficiently Juan was able to process my transaction. All said and done, I think the whole transaction took about half an hour which was perfect and we were able to get back on the road quickly. Although I wasn't quite prepared to buy a new phone, I'm glad that they were able to take care of me in El Centro and now I have a fancy new phone for hopefully the next couple of years. Very happy with the service I received at El Centro's ATT wireless store and for Juan being so efficient.

Our family switched over from Verizon to ATT. We were quoted a price of around 210 bucks. 7 lines…read more Then when we go switch, when we are finalizing things the salesman Juan, tells me the plans have changed and its now gonna be like 350 a month. After we got the pin information from Verizon to transfer. He said things ended sunday.Never called to tell me , hey today is the last day of that promo. Then we switch, and turns out we dont get the trade in credit for our phones for 3-4 months !!! And the gift cards that we get to pay off the other phones, we dont get for 3-4 months. None of that was explained. So for 3 months my cell phone bill has been $750. None of this was explained. Little background, ive been in sales, management and customer service for 22 years. NEVER, have i been in a situation like this. On either side of the table. Then we go to return the stuff, turns out the salesman didnt specify the correct time frame so we have to wait for him, but lucky us, he doesnt come back until the promotion is over. The manager was about as useless as tits on a bull. The level of disregard for people, for big accounts and professionalism is crazy. On top of that, we had a guy knocking door to door selling their new interet. Only gonna be $55 a month including tax and everything. So we switched from Spectrum. I told them guy many times, hey you sure theres no funny busuiness, oh no sir, we are very upfront. NOT ONE TIME HAS MY BILL BEEN $55 INCLUDING TAX. It went up to $100 and now its $65 plus tax. No one will answer for this guy or what he promised. The store says its a different department.Neither the guy at the store nor the door to door salesman returns messages. This is the worst experience ive ever had doing any kind of business anywhere. No empathy, no F's given. No responsability taken. No one wants to talk because everyone pushes the ball on the next person and everyone always at lunch or not available. I can see why no one has ever recommended this CO. to us.