I'm honestly at a loss for words--except that my family's experience at Ascension Saint Thomas…read moreUrgent Care in Tullahoma deserves every bit of criticism! My son's been sick for weeks, and when we arrived, NP Kellie Marsh seemed as interested as a cat at a dog show. I explained his persistent cough, green-yellow phlegm, and a mysterious white postule on his throat, only to have her brush it off like it was nothing more than a bad hair day. When I asked her to check his ears (because apparently, you have to teach some folks basic doctoring skills), she admitted she couldn't even see clearly in his mouth. Then came the icing on this very bitter cake: the receptionist. Instead of helping update a sick note for a child who needs round-the-clock care, she decided to play medical bureaucrat--scrutinizing our paperwork like she was grading a pop quiz and outright refusing our request. It was like watching a pissing contest where the stakes were my child's health! We ended up having to endure a showdown with Kellie that sent our blood pressure soaring (and not in a good way!). It felt like the staff were more interested in arguing than actually caring. To add insult to injury, this isn't even the first time we've faced such unprofessional, dismissive behavior. A previous visit with DIANNE, NP--complete with a "Claritin is as useless as tits on a turtle" comment--left us feeling humiliated and ignored. In summary: if you're looking for compassionate care and common sense, steer clear of this urgent care. They seem to be running a competition for the worst bedside manner rather than actually treating patients. Save your time, your money, and most importantly--your health.

It was my frist time coming here i had an overall good expierience, staff was nice check in was…read morevery well organized, quick and easy thankfully and I loved how the link sent to you keeps you updated on your turn to see provider. The provider I had seen that night was truly kind, very knowledgeable he did not rush me at all in any way took the time to hear me out. I was very pleased I spent maybe just under 2hrs if that there and that's including me filling out new patient paperwork while the receptionist was dealing with a difficult patient at the time.

After receiving a phone call that my Dr. wouldn't be able to see me for two weeks, I informed the…read morefemale on the phone that I would be running out of some medications.I was told that no one in that office would call in a refill to get me through until Dr could see me.My only option would be to come in and pay another co-pay to see a Physician Assistant, which are nothing more than glorified bed pan changers, this office is full of morons who's only interest is to make money with no thoughts for the well-being of the patients they "care" for.

My mom has been sick for over a week. Her appointment was for 3pm, but they said to be there at…read more2:45. She's not a new client, so that makes no sense. It was a car side visit so she wouldn't be around other people, plus she was very tired and weak.We sat and sat and sat. Finally the nurse came out, gave her a covid test, and said the doctor would be out to see her. We sat and sat and sat again, finally the physician assistant came out, listened to her lungs, and took her inside for an x-ray. We waited for an hour after her x-ray. I told her at 4:45 to call. It went straight to the voicemail! So I went inside and said look, we've been waiting for an hour for the results of my mom's x-ray! She's tired and weak and needs to go home and rest! The lady asked her name and looked at her computer for a minute, then said to go on home, she'd send the doctor a message to review the x-ray and she'd call with the results. Then SHE had to call the doctor this morning, no one called her! They said bronchitis and sent 2 scripts to Walgreens. Not a single simple apology for yesterday! Mom says she's not going back. She likes the doctor and the office people, but yesterday was absolutely inexcusable, considering the possible seriousness of her situation!

Lee is a good Doc who listens well. His staff has a few…read morepoorly trained nurses or lpns...waiting can exceed an hiur as he is over scheduled often . Other area practices are better staffed and morecefficient.

Dr. Blair is simply the best, period end of story!!! Highly suggest if want the best medical doctor…read moreand care he's the man...

From the owner: Minimally invasive, Laparoscopic, Gallbladder, Breast, Hernia, General Surgery and…read moreEndoscopy/Colonoscopy