I'm honestly at a loss for words--except that my family's experience at Ascension Saint Thomas…read moreUrgent Care in Tullahoma deserves every bit of criticism! My son's been sick for weeks, and when we arrived, NP Kellie Marsh seemed as interested as a cat at a dog show. I explained his persistent cough, green-yellow phlegm, and a mysterious white postule on his throat, only to have her brush it off like it was nothing more than a bad hair day. When I asked her to check his ears (because apparently, you have to teach some folks basic doctoring skills), she admitted she couldn't even see clearly in his mouth. Then came the icing on this very bitter cake: the receptionist. Instead of helping update a sick note for a child who needs round-the-clock care, she decided to play medical bureaucrat--scrutinizing our paperwork like she was grading a pop quiz and outright refusing our request. It was like watching a pissing contest where the stakes were my child's health! We ended up having to endure a showdown with Kellie that sent our blood pressure soaring (and not in a good way!). It felt like the staff were more interested in arguing than actually caring. To add insult to injury, this isn't even the first time we've faced such unprofessional, dismissive behavior. A previous visit with DIANNE, NP--complete with a "Claritin is as useless as tits on a turtle" comment--left us feeling humiliated and ignored. In summary: if you're looking for compassionate care and common sense, steer clear of this urgent care. They seem to be running a competition for the worst bedside manner rather than actually treating patients. Save your time, your money, and most importantly--your health.

It was my frist time coming here i had an overall good expierience, staff was nice check in was…read morevery well organized, quick and easy thankfully and I loved how the link sent to you keeps you updated on your turn to see provider. The provider I had seen that night was truly kind, very knowledgeable he did not rush me at all in any way took the time to hear me out. I was very pleased I spent maybe just under 2hrs if that there and that's including me filling out new patient paperwork while the receptionist was dealing with a difficult patient at the time.

My grandparents were patients with Spectrum Medical. My parents, and I have been patients with…read moreSpectrum Medical Associates for over 20 years. Highly recommend!

From the owner: Spectrum Medical Associates provides family practice, routine / sick care, adults health, elderly…read morehealth, women health, minor emergencies, allergy evaluations / vaccinations, and more in the Tullahoma, TN area.

I went with this place for primary care, and I told them I wanted a physical and blood work when I…read morecame in. The physical was a joke. They basically checked my vitals and made sure I had a knee reflex, but I was told they couldn't do the blood work that day because they had scheduled me on a day when the phlebotomist wasn't there. So, I come back another day just for blood work and pay another co-pay, but upon leaving they setup another appointment for me to come in and get my blood results, which I thought was unnecessary, but I decided I would call ahead of the appointment and ask to get my results over the phone because I'm a 32 year old healthy male and I was pretty sure the results were clean. I told them I didn't want to take off work to come in and get results that were perfectly fine, but they told me it was policy and I had to come in, which triggers a 3rd co-pay. I come in to get my results and what do you know, everything is perfectly fine and I could have just been told that over the phone. I gave the NP a mouthful about how they have no regard for people's time and it's borderline insurance fraud to make people come in for blood work that came back perfect. The NP repeatedly said it was policy and all doctor's make people come in by default to get their blood results, but I know that isn't true. I was dating a phlebotomist at the time, and obviously can check with other humans to know that isn't the case. The next time I called them for an appointment, I was told they dismissed me. If you want to be utilized for as many co-pays as possible and be treated like a number in the system, this place is for you!

Not only is the quality of care the equal of my past providers, the office staff have gone above…read moreand beyond their calling to help me through this transition from my old ways to Medicare.

After receiving a phone call that my Dr. wouldn't be able to see me for two weeks, I informed the…read morefemale on the phone that I would be running out of some medications.I was told that no one in that office would call in a refill to get me through until Dr could see me.My only option would be to come in and pay another co-pay to see a Physician Assistant, which are nothing more than glorified bed pan changers, this office is full of morons who's only interest is to make money with no thoughts for the well-being of the patients they "care" for.

My mom has been sick for over a week. Her appointment was for 3pm, but they said to be there at…read more2:45. She's not a new client, so that makes no sense. It was a car side visit so she wouldn't be around other people, plus she was very tired and weak.We sat and sat and sat. Finally the nurse came out, gave her a covid test, and said the doctor would be out to see her. We sat and sat and sat again, finally the physician assistant came out, listened to her lungs, and took her inside for an x-ray. We waited for an hour after her x-ray. I told her at 4:45 to call. It went straight to the voicemail! So I went inside and said look, we've been waiting for an hour for the results of my mom's x-ray! She's tired and weak and needs to go home and rest! The lady asked her name and looked at her computer for a minute, then said to go on home, she'd send the doctor a message to review the x-ray and she'd call with the results. Then SHE had to call the doctor this morning, no one called her! They said bronchitis and sent 2 scripts to Walgreens. Not a single simple apology for yesterday! Mom says she's not going back. She likes the doctor and the office people, but yesterday was absolutely inexcusable, considering the possible seriousness of her situation!

I've been to Dr. Harlow for several visits and her staff as well as herself, have treated me with…read morethe greatest of care and respect. I had a bad eye scratch caused by a wood chip which she treated and cured in days. I've been there for many other health problems, one that required I go to the hospital. She recommended a specialist, and did great follow ups on my care. She accepts Tricare Prime. Highly recommended if you need a doctor.

I cannot say enough about Dr. Jay! He is the best! He takes the time to listen and thoroughly…read moreanswer all questions.

Dr. Jay is a true professional. He's exceptionally competent, an excellent diagnostic Doctor who is…read morecertainly well-trained but exceptionally intuitive as well. His ability to prescribe effective treatment regimes is uncanny. He also takes the time to know his patients and their needs; then treat them with effective solutions. I recommend him fully to anyone seeking a most capable and dedicated PCP. He has never failed to give sound advice and treatment in a changing medical environment where such dedication is rare. Offices in Manchester TN also.

I made an appointment for the Friday before Labor Day weekend (Labor Day is Monday) at 2 with…read moreKathy. Found out she would not be in the office so they told me I could meet with Bridgett. The office called me at closing time Thursday and left a voicemail canceling the appointment.. I called back 30 seconds later.. No answer. I called the next morning and they tell me they are closing early for Labor Day.. I was driving from my school in Georgia to go to my family doctor. This appointment had been scheduled for months. It's extremely unprofessionally to cancel a patient's appointment because you want to celebrate the holiday earlier. I will be finding a new doctor.

I see Kathy at this office and receive excellent top notch care from her and all of the staff. The…read morewait times are short and the office environment is nice.

Dr. Blair is simply the best, period end of story!!! Highly suggest if want the best medical doctor…read moreand care he's the man...

From the owner: Minimally invasive, Laparoscopic, Gallbladder, Breast, Hernia, General Surgery and…read moreEndoscopy/Colonoscopy

Dr. Bard, my kid's doctor, asked me about gun ownership in our home in a visit for an annual check…read moreup. It caught me totally off guard and I tried to say I'm not answering but she said, "I'm assuming you do have guns." then went on to lecture me for 30+ minutes about how dangerous it is to own guns around kids and that I should make sure my kids take gun safety classes. She even tried to cite the experiment NBC did with hiding a gun and seeing what kids do. Less than five minutes of the visit were dedicated to my child's health. I felt very uncomfortable during all this and I'm honestly shaken by this experience. What I experienced is an ethical boundary violation because she misused a patient's trust to push a political agenda of gun control.