Shameful! I bought gas and went in to claim a free coffee for veterans as indicated in an email.TWO…read morestaff refused to honor the promotion even when shown the email AND list of locations, including 29 Hill Rd. For a business with ties to the local community, this is a sad commentary on their business practices.

My first time ever visiting this location because my son wanted something to eat and drink after…read moreschool so I agree. My son who is 6'4, 14 and African American walks in he has his hood slightly on the back of his head not covering any of his facial features we're met by three workers whom are standing in the middle of the floor conversing the all stop and the guy in the middle states "can you take your hood down for me my son didn't hear him at first so he states it again louder and my son takes it off and ask about the policy they become irritated and say it's posted in the window right there I say okay and ask well what's the reason you have that posted and the guy rudely and aggressively states " uh well robberies" and roll his eyes and turns back to finish he conversation. Oh so my son looks like he's going to rob your store because he's black and 6'4 right I immediately took my son and left. We as black people shouldn't be spending money with companies that view us as such all races rob, kill and steal. Stop the racism the same God created us all. Be blessed

I like this gas station for the sole reason that I can get absurdly cheap gas from here because I…read moredo my grocery shopping at Giant Eagle. Giant Eagle, by far, has the best gas reward program of any other grocery store in central Ohio. I don't remember off of the top of my head what the exchange rate for food bought to gas price is but it's pretty good. I usually can get 70 cents a gallon knocked off right away from one weekly shopping trip. I can save the gas points up or I can cash them in right away. They stay for quite a while so there's no hurry to use them up. The only draw back to this one location is that it's small and congested so it's not uncommon to get wedged in from other cars or have to so some tight maneuvering to get out and away from the other people looking for cheap gas. That's minor though when getting cheap gas. Cheap gas rules!

Sometimes when I'm home visiting family, or in the neighborhood for work, the gas in Pickerington…read moreis cheaper, for sure less than downtown. I have a GetGo card, thus if I accumulated enough on the keychain tag to warrant a gas stop at a Giant Eagle, every once in a while, this station is the lucky winner of my money!

It's very bad customer service, I gone to purchase some candy's n the woman was so mean to me and…read moretalked to me so rudely, I cannot believe you that... I got 14 candy's and I put it all back and walk out of store without purchasing... I wish I have cell number of the owner so I can talk to him. I won't go at that store again and tell my all friends not to give them business. I work for amazon and we always get Our gas from this gas station.... cannot believe that.

Clean and friendly but if you're looking for a fountain drink, don't waste your time. It seems…read morelike every time I get one, either the mixture is off and it tastes horrible or the machine is not working.

recommended for gas and maybe beer or beverages otherwise everything's overly priced buy Black &…read moremild somewhere else now they're doing this hidden surprise price thing where they charge you a $1.50 for a stupid black and mild when other store sell them for $0.99 it's like a scam or something it's ridiculous. 88 gas was surprisingly 3.09 this week in Lancaster

every time i come in there, i have a problem with an older bald gentleman last week i ordered a…read morelarge milkshake, peanut butter lover and and i asked him not to put whipped cream on it. and he said, okay, my order was the only order on the screen. he gave me a small with whipped cream. when i addressed it, he got mad and yelled at me. and tonight i seen and waited patiently for him to get done with the lottery machine. and then asked him a question, if it was cash only or not. and he said, i don't know as if he has nothing, or does nothing. or don't know what to do with the lottery machine. but he was just in it reloading. he's a smart a**, and then, and with a management background, there's no way he should still be working there. if it was up to me, he would be gone. i can't tell you how many other times i've seen him get frustrated with a customer and have to leave and go smoke a cigarette out back like a little baby who can't except not getting what they want.when they want it

FIX THE COOLER!! it's 20° outside. It's literally 55° inside your cooler. It's been that way for…read moremonths. On behalf of everybody on the east side, please fix the walkin cooler. I'm sure you're great employees get tired of hearing people complain about it. In fact, your beer sales would probably go up .

For the most part, the staff I come in contact with at this location are fairly friendly. But the…read moreproblem is, this location has no consistency when it comes to being open. Online it says they are open 24 hours, but there is at least two or three days out of the work week where they are shut down, closed, lights off, and no signs of life. Just for an example they were open last Sunday and the Sunday before, but this Sunday morning they are closed, if there was at least a pattern of when this place is open or closed I would not be complaining. but of course on the days they are randomly closed I'm forced to turn around to go to the BP gas station. I realize I get up very early in the morning, but they seem to be the only gas station that is closed on these random days

I literally live right down the street and I definitely don't recommend this location. The staff…read moremember that works night isn't friendly at all you say hello and he just looks at you like your crap. Then to top it off the location is out of items all the time it makes no sense. So I got to the other location that is further down 256.

I made a mistake of forgetting my card in their ATM machine. I asked the coworkers and had a brief…read moreconversation with the manager, politely asking if they have seen my card. One of the coworkers confirmed that they did indeed, at one point, have my card but it was "misplaced". I was definitely nice and polite since it was originally my mistake but their actions after the conversation is what really bothered me. They tried towing my car while I was calling my boyfriend to come help me get gas, they literally placed out of order signs on all their pumps so that- even when my boyfriend did show up- I wouldnt be able to get gas. This place has a horrible manager and despite the fact that my boyfriend and I always used to go here, I will no longer be continuing my patronage at this location or probably any other BP from now on.