Hours of operation are incorrect on maps (listed as open until 8 pm instead of 7 pm) and the employee with the glasses is an ineffective communicator. She will look at you and let you stand at the door for 5 minutes then run to the back instead of signaling that they are closed. read more

Terrible service. Did not advise me that $175 was being deducted from my hard earned money. Never come here.!

Shoutout Andrea for being super helpful. She is very sweet and definitely deserves her recognition for helping people. Thank you Andrea for helping me out! read more

Thanks to Speedy Cash for making the process of getting a payday loan fast and efficient. It's never an ideal situation to seek a high interest loan, so am grateful for Daya's professional yet personable manner. read more

My mom recently wanted to SPEEDY CASH this past Tuesday because I called ahead of time for her to inquire about the fact that they do income tax return because my boyfriend has gone in there to have his income tax return done, which I had no idea that they actually did this. So she went in there this past Tuesday to have him do it for her fill out all the information then to be told that they needed her actual physical Social Security card not a Xerox copy of it. Not for her to give them her actual Social Security number, but they want the actual card itself. Sounds a little suspicious to me. So she then asked them to write up all the information that she had filled out left and I called the customer service to find out what's going on and why they're telling her this whether they're even asking her for this they have no idea that they even did this at all. They are completely clueless. This is the fact that you were offering to do people's income tax returns. But the matter of fact that you ask for someone physical, Social Security card is very offputting, suspicious, and rather shady. So if you're looking to do other types of business with them, such as money orders alone that type of thing fine but don't go in there asking them to do your income tax return for you because they have no idea what they're doing they give you wrong information and they're completely clueless read more

I pulled up at 712 pm on a Thursday and the big FAT lady behind the glass had the doors locked and would not assist me after I just drove a clear across town . F this speedy for no CUSTOMER SERVICE ! I was played out of my chance to pay my loan on time because of a lazy idiot! read more

The customer service wasn't a problem for me... However, they need to really stop doing business with Equifax because they have been in trouble and sued for identity theft. I couldn't get a much needed first time loan due to Equifax lying about not being able to identify me. They've also lied to me about the reason I didn't get approved for the loan. Someone had put store credits with my ssi and Equifax lied to me saying it's not showing up ok their end!!!! So if it wasn't showing up why when I call I hear charges about account that I've NEVER open!??? Speedy cash and other loan business really need to look into the fraudulent history of Equifax because they are the main reason on why people can get turned down for a loan.. read more

Great customer service & super fast! Dayanara was the best and really saved me in my time of financial need!!! I will be back!

Xóchitl was very helpful & kind. She was quick to help me & we also had a very nice conversation while I waited for the documents. read more

Just stopped by to see if I left one of my personal belongings there. Google says they close at eight and I get there at 7:02 and the doors are locked. They're looking at me behind the counter trying not to make eye contact. I called them 10 times and they watch the phone ring. Now I have to come back tomorrow and hopefully make it before seven. read more

Came yesterday to attempt to cash a check .. they said they were low on cash and tried to persuade me to put the rest on their pre paid debit card.. Just did not appreciate that.. i do not want the crappy debit card.. how the hell can a check cashing place be low on currency read more

No one ever wants to be in a financial hardship to the point of needing a loan of this sort; but, if you do, you hope that the person you are speaking with is truthful and honest. This Speedy Cash is not one to be trusted. The young man I spoke to over the phone lied to me in every way to get me to come into the store, then sucker punched me when I got there by: 1. NOT BEING THERE. 2. Not passing on my information to a co-worker. 3. Telling me I was "Already Approved" when I was not. The fact that I had to re-fillout paperwork all over again, I chose not to take my loan and went somewhere else. Customer Service goes along way. read more

Roxanne is good for creating comfort towards the policy at speedy cash with me. She made sure my documents were going to support my line of credit request with a strong energy to support finding a good way to make my request work well. Roxanne made me feel like a safe person who did a positive business move. read more

My visit to Speedy Cash on 2/11 was a very bad experience. First, my friend who was helping me pay the loan tried to use the ATM on the premises. Not only would it not give the money, it flagged her card for fraud, which caused her to have to call the company to unblock it. This took a very long time. She tried the card after it was unblocked and it STILL would not give her money. We went across the street to the 7/11 and got the cash, no problem. Take that ATM out or make it work. There is no excuse for such shenanigans. I was so embarrassed. Now, I go to pay off my loan, which btw I have to pay the entire amount. There is no option for me to pay the interest and then just roll the loan to the next month. This is just stupid business practice on the part of Speedy Cash. I have a very long track record with you, giving you ridiculous interest, on time, every month almost. Now, the person who's supposed to be giving me a good service experience (Esmeralda, red lipstick) demands that I produce a paycheck stub. She says this is new policy. I'm an actor, I get paid randomly during the month. I don't have a pay stub with me. She then demands that I give her the sign on and password to my bank account, which she will then sign onto and print out my Jan statement. THIS IS NOT NOW OR WILL EVER BE ACCEPTABLE. Esmeralda now has my account access. I got so angry I did not flip the loan as I planned. My friend, who is a very wealthy programmer, just said to pay them back when I could. I'm mortified! Ok, now. I dig up a current pay stub and go back on 1/13. The person I talk to DOES NOT NEED THE PAY STUB. Either Esmeralda was LYING or she doesn't know what she's doing. I get the money with no hassle what so ever. If i were Speedy Cash, I'd get rid of Esmeralda ASAP. She's poison. read more

This facility is so close to home, very clean, everyone is so friendly here and I had such a great experience. Karen helped me all the way through, she was very detail-oriented, knew exactly what she was talking about and broke down all the loans and different payment options that I would have to do. If I need anything else I definitely will be back! Thanks Karen!! read more

Be careful of false advertising and marketing. They try to switch you to different loans than what's advertised. Poor customer service and hidden ownership. Beware of giving them banking information. Very deceptive advertising and poor buisness standards and practices. Beware of Speedy Cash. read more

STAY AWAY AT ALL COSTS. I was getting a money order and they tried to short me $500. Good thing I counted. When confronted, they played dumb and offered no apologies. Also, it took forever and their cash counting machine was broken resulting in her counting my money 5x. Despite this , the employee still got the amount wrong. read more

Hugo helped me out here. See, I regular get a payday loan and there was once instance when I couldn't make the payment back in full. Hugo helped me split up the payments and was gracious enough to let me come back. Thanks guys! Y'all are so friendly. read more

They helped me out alot. Very good at there job I appreciate it. Natalie is awsome.

This was the most AMAZING experience. Just when I thought I was having the worse day ever, being assisted by Emily turned all that around. See I was lacking some of the needed requirements, yet Emily referred my case to her supervisor Dayanara and together they worked out a suitable solution for my case and made me, one of Speedy Cash most satisfied customers. I would definitely suggest no RECOMMEND this location to my Family and friends. Thank you so much again. Just so you, the next time I thank my lucky stars there are two named Emily and Dayanara! read more

Great place for money orders Employees friendly and it wasnt crowded. I would recommend to friends

Today I had the worst customer service experience of my life....So sad,when you want to pay off you loan and they are finding all possible ways for you not to do this. well of course, because they are Charging zillion APR% ..... read more

This isn't a business it's a joke don't bother going here, hi we cherry pick the days we do money gram

Unfriendly staff. Worst rates! Almost 96% just in interest. Not worthy. Do a favor to your self! I borrowed $2,600 and I was end paying 10,000 only in interest! Thank God I paid before was to late. This people are shark loans with license. read more

I had the worse hurtful expericence at your location on Venice near overland in California today. I went in to get my checked cashed and was turned away because they felt as if my check was fake and my employer didn't exist. I work for LA deli and the address on my check of for our new building that just moved to California. I gave them the office number to verify the check and there is even a number in the check it self and they refused to call. One of the workers stated that "their people don't make that much money so I'm not cashing it anyways" referring to me being African American. Not all of us Depend on government assistance. Unlike some people I work hard for the money I make. I usually don't go to check cashing places with my checks but it's Sunday and all the banks are closed and I needed cash right away I didn't have a dime in my pocket and I had just paid back a loan that I had with you guys so I deal with this company often. I have a newborn baby and the workers there didn't seem to care at all. I will never do service at another speedy cash ever in life again. I have never being racially profiled before and it really hurts me to know u have people representing your company like that it really hurts and I actually cried because I was so angry. I know there nothing you can do about it now I just want to inform you about your workers. I very much so could have took it father but I'm not like that. Sent from my iPhone read more

Worse public service ever. They need at least 2 ppl so they can count/double count your money... waste of time

I would give zero stars if I could. Can't trust this company at all. They told me loan was being paid back Friday and deducted from my account before I got paid; completely destroying my finances. They refused to make it right. Will never go back here. So bad, that I've contacted the better business bureau. read more

Always the worse service ever! This place owed me some money from a mistake they made and the assistant store manager whom helped me or what ever you call it was short and rude and didn't say sorry or thank you and just threw my refund at me and walked away! Also, this is my 3 rd visit here and the actual store manager is a guy working with six or more women everyday ! "Imagine his attitude about a complaint against one of the ladies he is potentially dating"? He seemed more interested in the ladies rather than the consumer. Attention people of culver city Venice area. Stay away from this place please if you want good service. read more

This place is great, the other reviewers were, more than likely, trouble makers who do not understand how a place like speedy cash works. I'm always treated with the utmost respect and friendly service. Sometimes the line is long. My only real issue with this spot is not with the spot itself, but with the stupid customers who use this place. People who do not understand privacy or personal space. And demand rediculous things that hold up the line. Probably like the aforementioned reviewers. But speedy cash comes through read more

i wanted to send money via moneygram and theu told me i have to open an account with speedy cash in order to send money via moneygram,i said no way .I called moneugram customer service and they said they should not do that .Anyway go somewehere else to use moneygram just ignore this location. read more

Currently been waiting here for over a hour already I came to pick up money sent from a friend through moneygram and their machine ran out of moneygram checks they did something wrong when they tried to reload their machine you'd think they know the process by now so here I am got here at 6 and still waiting for them to give me the money FYI this is the second time their machine has messed up and I've had to wait ! I'll keep you updated .... read more

Every time I come in the service is great && the employees are very nice, I've gone in a few times & both Janette & Hugo have helped me and they both are awesome very friendly and answer any questions I may have! read more

My Speedy Cash experiennce at the location of Motor and Venice Blvd was great! I called in advance and Hugo picked up the phone and provided me with exceptional customer service. He answered all of my questions with patience and empathy. Then I arrived to obtain a prepaid debit card and he was unavailable due to helping other customers in the store. I waited in line and Elizabeth C. waived her hand with a great smile and continued the great customer service by showing he same patience and empathy that was provided to me over the phone while helping me get what I needed. All in all, I had the most amazing experience while dealing with Speedy Cash my first time. The entire process was smooth as a baby's bottom. Thank you Hugo and Elizabeth C. for all of your help. read more

Priscilla gave me great customer service today. When I was in a financial bind and I explained my situation to her, She was able to assist me in my financial need. Thanks again. read more

These people strung me along for over a week after I told them I needed a installment loan, not a payday loan because a payday loan would not be enough money to help me. After I sent them all my personal information a bank statement a utility bill my ID and Social security number I spent days with these crooks all the while thinking they were going to lend me $2,600. They inform that they could only approve me for a payday loan. I made it clear from the start I couldn't do anything with $255. I needed a minimum of a thousand and that was cutting it close. Apparently they thought I was applying for pocket change. read more

I understand that companies are in business to turn a profit and I also understand that places such as Speedy Cash are a very expensive method of obtaining money. I don't get however how Speedy Cash can ethically rob people financially the way this company does, get away with this robbery legally and is allowed to stay in business and continue to rob people every day. In October 2014 I got a $9,300 loan from that company. For the next 8 months I made my payments on time and paid an additional $500 extra (on top of my payments). In July 2015 my receipt showed that my loan balance was now $8,549.87. I decided to pay off my loan in full. That's when hell broke loose. Not only did the store manager who up to that point had been nice, extremely arrogant, borderline rude, my loan balance according to her wasn't $8,549.47 but $9541.20. She explained that the balance printed on my loan was correct but that number referred only to the principal balance, not the interest and that this amount was accruing interest at the rate of $22.2 per day. Since my last payment as of June 2015, that amount had accrued an additional nine hundred something in interest, bringing my actual loan balance to $9541.20. I tried making sense of her explanation and asked her to repeat it several times. The more I asked, the more arrogant she became. I had enough of the clerk's attitude and the company's money gouching operation and decided to pay off my balance and be done with it once and for all. I was then told I had to pay my entire balance in cash. To date I have no clue what happened with the extra money I paid in and why that was not deducted from my loan principal. My advice: If you really need a hard loan and you have no other choice but to use one of those payday advance companies, DO NOT UNDER ANY CIRCUMSTANCE use Speedy Cash. They are crooks; thieves who found a way to rob people legally. YOU HAVE BEEN WARNED by a real customer of Speedy Cash. Don't use this company. You WILL end up regretting it. read more

Been to this place many of times this time we came in and usually we are greeted at the door or someone will say " one moment" today NO one said anything they just looked at you come in no words and the windows all full BUT not all with customers the tellers where either counting or talking to each other no customer service what so ever just sucks when your used to something and you go in and no one acknowledges you just to say "hey we see you " anyway hope this was just one time read more

They are terrible never go there the manager is no help what so ever and the girls there all suck and have terrible customer service.