This is my first time here at Spellbound even though I know the owner who sponsors a lot of events and fashion shows and shoots. Because of that I expected this place to be super high class, super arrogant stylists and overrated and expensive ... BUT IT'S NOT .. to my surprise. The stylists and assistants are super friendly and professional at their job. Originally their interior design scared me a little but it's really Interesting when you look at it closely at an artistic way. (When consulting with stylist Jenny) They're very honest about how they feel about how you want your hair done. They also don't hard sell extra products on you to bump the sale up. If you get the 1 min oil treatment it's adding oil to your wet hair with a nice massage no heating element necessary. $10 They take credit card however cash is 5% tax and if you use credit card it's full 13% tax. They do not accept American Express. read more

Spellbound Hair Design - Hair coloured by Jenny's assistant, Rachel - Hair Salons Near Me - Markham, Ontario

I chose to have a stylist cut my hair yesterday. Honestly I thought the experience was going great. The lady who did my wash and dry was really nice and was fluent in Mandarin, Cantonese and English so my mom was chatting with her and everything, ok cool. Then the stylist comes. I believe his name was Jucci (guy with glasses and greyish hair). He asks what kind of cut I want. I told him I just wanted a trim, and showed him I only wanted it 2 inches shorter max. He immediately laughed and told me, that's not a haircut. It pretty much went downhill from that. If anyone wants a TL;DR, this guy was a dick. My mom was trying to chat with him, since my Mandarin is not that good, but then we realized he couldn't speak Mandarin that well. He was being a little prick about it already, like "LOL uhh.. I don't speak Mandarin that well either". Anyways, I ended up telling him I wanted layers, because my hair did originally have long layers. Then he asked me if I wanted it straight at the back or a v shape. I asked for a v shape, not really knowing he was going to chop off almost all of the hair I dyed a few months ago. Ok, fair enough it was a misunderstanding. My mom started looking over to check on me once in awhile, and this guy has the nerve to say "why does your mom keep doing that? It's pretty rude. Do you guys need to be getting somewhere? .. I'll just take my time then". Wow. I didn't really know what to say, this guy can't even respect his elders and will just say whatever is on his mind to his customers. I know I'm around his age but seriously? It got to the point where he finished cutting one side, and saying "If there is a problem, you guys can just leave, free of charge". At this point I also started checking on the length he cut, because I was pretty shocked at how much he was cutting off. He started freaking out at this point too "You asked for layers, I gave you layers!" as if he deserved so much respect for giving me the opportunity of a haircut. Seriously? At this point I just wanted to get out of there. I waited for him to finish the other side, but he was taking his sweet time as mentioned earlier. He literally took 45min to cut my hair, and continue to thin it. I don't mind long haircuts normally, but it started getting annoying to hear his petty comments. It was already too late when he decided he would only cut one side of my hair. Obviously I can't object and have the other side of my hair look ridiculous. In the end he gave me a bob haircut -- really short layers at the top and super thinned out at the back. This is not what I wanted. I know a lot of people can say that I should've brought in a picture or been more specific about what I wanted, but I think it was mostly this guy's horrible attitude that wants me to give this place a 1-star. For a $40 hair cut, you'd expect better service. Luckily, hair always grows back so I'm not too upset by it as of now. I don't think I'll be coming back again. read more

My partner and I have visited this salon for the past 5 years. We've seen Candy and Carlos, who are both professional and friendly people. They listen to what you want and try their best to deliver. Sometimes there is a wait even if you made an appointment though. read more

This place completely ruined my friend's hair. She got her hair bleached by Stanley and her hair is ridiculously damaged. I can't believe he let her sit in the salon and dye her virgin black, Asian hair platinum blonde in one sitting. Her hair now literally feels like hay, and when the assistant was washing her super damaged hair, she combed through the wet hair (a serious nono!) and literallly pulled off chunks of it! My other friend also had her hair dyed by Stanley and asked for fire hair ( red at the top, orange in the middle, blonde at the ends). Her "red" is literally a deep pink shade, and her "orange" is just her regular hair colour. He literally ignored her requests. He even posted a pic up here on yelp, and although the photo here looks decent, its an absolute mess in real life! I literally can't believe that they paid $350 for this mess. read more

Spellbound Hair Design - this is the pic of my friend's hair. it's nothing like this in real life. the red is almost pink! - Hair Salons Near Me - Markham, Ontario

Been going to spellbound for years. But the last couple of times service has been really poor. They are always late ! I can understand running a little late, I've even waited 30 mins from my appointment time with no complains at all but this last visit was terrible. Had appointment at 4pm and I showed up. They told me 30 mins. So I said okay I'll wait again. Then came back at 4:20pm and they said another 30 mins ! At that point I was fed up. No real apology and didn't seem to care, just told me to book another appointment. Complete waste your customers time and poor attitude about it. I made a 20 min drive into MArkham to get this done and Ended leaving 30 mins later with no hair cut. What's the point of booking an appointment if you are not going to honor the time or attempt to honor it. Disappointing considering I think they have talent here. read more

I was looking for a wash and blow-dry salon in the vicinity and found Spellbound. On the phone, they said it would cost between $25-$35. I ended up paying $35 (+tax and tip, so $42) for a wash and blow dry!! I've got shoulder length hair. I give them 3 stars coz they did a good job - Agnes was the stylist who worked on my hair. But waaay overpriced. Don't think I'm returning. read more

Paid more than $200 for damaged, hay-like hair with a huge burnt off chunk in the middle. I didn't want to argue, but in hind-sight I feel like I should have refused to pay until it was fixed. They didn't offer to fix it, but they offered condolences for how messed it up turned out LOL. What a joke. I was loyal to this place and now I'm just disappointed and disgusted at the level of unprofessionalism. They have talented stylists, but I won't support this place. If you're unsatisfied with how your hair turns out, don't expect them to care. Take your business elsewhere. EDIT/UPDATE: Now that I've gained access to my original account (and for those of you who missed it) Carlos continued to argue with me through Yelp publicly and through private messages. He continued to shift responsibility away from Spellbound. Class act. I wish I took screenshots before my account was deleted. read more

Everyone there is super friendly, and they offer you drinks if you are there for a while (for chemical treatments etc). I went to get the balayage style done on my hair and though it wasn't exactly like the picture I wanted (understandable since everyone's hair is different so slightly different coloured results are expected), it was beautiful and my stylist Agnes was very detailed oriented and constantly making sure I was comfortable and knew what was going on throughout the whole process. Anges was really really sweet and though I couldn't speak chinese, she tried her best to communicate her ideas in english and she understood what I wanted done on my hair :) Eventhough another stylist walked by and asked me to get a haircut ontop of my chemical service (which costed me $380 in the end with tips), Agnes told me I didnt really need a cut so she would do a trim free of charge! Overall, great experience but a bit on the expensive side so this would have to be a once in a while thing! read more

Spellbound Hair Design - This is how the balayage turned out :) done by Agnes - Hair Salons Near Me - Markham, Ontario

This place is a joke. I came here twice. Once for a hair cut from a junior stylist - she had no idea what she was doing and cut randomly chunks off my hair. I came back for a more senior level hair stylist - DIRECTOR cut and dye. He was even worse. I told him I wanted similar color and please keep my hair long. He ended up doing what the f. he wants and cut off a good 4 inches off my hair and dyed my hair dark. WAY different from I asked for. I would stay FAR away from this place. Everyone in there have no idea what they are doing, a bunch of hair shows nuts that can't cut or dye hair. If I can give this place a negative I would. read more

I think I found my salon! Finally, after 20 odd years, I found it! From the outside this place looks like a hip little joint. It seems to be a cross between a club and a tattoo parlor. Spellbound is a hair salon inside of the First Markham Place plaza. I do believe it's one of the longest running salons in the plaza, and now i know why. I always thought it was overpriced, and I never went in there. I tried two other salons in the plaza, and although they were good, I wasn't blown away. I decided to go out on a limb and give Spellbound a try. I got there Sunday around 11:40AM. There were a lot of people and the wait I was told would be 15-20 minutes. I walked around for a bit and settled in their waiting room to look through some Asian hair magazines. Those 20 minutes proved to be quite useful, as I found a hair style I liked in one of their mags. I got my hair shampooed and massaged, by a cute tattooed guy. I've never seen an Asian guy with a full arm tattoo.. Well it wasn't a full arm, but he was on his way. The stylist I had spoke pretty good English. He was extremely pleasant and thorough in his hair cutting technique. He gave me exactly what I wanted and taught me a thing or two about styling my hair. For a girl who hates getting my hair cut, I'm glad I went here. Busiest day is apparently Saturday. Weekday - during the day, least busy (for obvious reasons). read more

Desperately needed a hair cut during long weekend. I wanted to cut about 5 inches off my hair length as my hair was pretty much touching my bum. Called a few markham hair salon locations but everyone was fully booked on family day long weekend. Found this hair salon on Yelp since its close to home inside First Markham Place ... they took my appointment and had me in within the hour. The only person available was a senior hair stylist so I had no choice. But I took it anyway. The price was $35-45 which was reasonable and I have a $5 tip on top of the price. I was happy. I really just wanted a blunt hair cut ... nice and clean nothing fancy ... I got the wash and cut and left within 1.5 hrs. I'm happy with the results. I'd come back here again one day ... but I do not rememeber who cut my hair. LOL read more

I have been trying to find a good salon for the longest time & I believe this is it! My hair has never looked this good before and I can't wait to go back next time :) I had my hair shampooed and massaged a little. The guy washed it with so much care (no water splashed in my eyes or face! incredible), while the stylist (Jenny) listened to what I had to say and made it better. She's a Level 1 Stylist but I think she rocks !! :) I think the price is quite acceptable as well. Very good customer service too. They def. accept debit cards & u can tip with that too. read more

I recently moved to Markham but haven't found a decent hair salon so I decided try this place out based on the Yelp reviews. I went in with a photo of the type of cut I wanted and the stylist (Jenny?) went to work. They do a really good and thorough job in shampooing your hair. They will wash it twice and condition it while giving you a head massage. It's small but a nice touch. They will also rinse your hair after the cut, which not all salons do but is a nice touch. I'm used to my previous stylist giving me a lot of texture on the top to the point where my scalp would show when it's gelled. This made styling it really easy as my fingers could flow through my hair very easily. Jenny textured my hair but left it more on the thicker looking side, which I don't mind actually. She uses a texturing technique that I've never seen before, which got the job done but it did take long; my entire haircut took around 40 minutes, which is really long for a men's cut. I would still prefer a razor for texturing however. I do remember passing by this place once and was not a fan of the prices they posted on their window. It ranges from $25-50 for a mens cut depending on the level of the stylist. This was misleading though as the price of my cut came to $36 with a "cash discount", which I find reasonable given the nice job. I think I will continue my search for my permanent stylist but I think I will come back here once and awhile. Because even though the cut took a long time, I was entertained by their office gossip chatter and Jenny and the other employees there are nice to look at. read more

I have been to many hair salons over the years and Spellbound Markham is really as good as it gets! I've had my hair cut by Kandy, Anson and, most recently, Stanley. It's funny because when I can't make it to Spellbound, I head to some other salon and they ALWAYS do a mediocre job, then I have to head to Spellbound weeks later to fix it. The hair washing is an amazing experience and I LOVED the head massage. Stanley will now be my go-to hair stylist. He truly believes that cutting hair is an art and gives your hair the time and attention it deserves. I have never found a better stylist for Asian hair (these are a rarity) and Stanley is clearly an exceptional stylist who expertly knows what he's doing. Trust me: if you want great hair, head to Spellbound and look for Stanley. You won't be disappointed. read more

I didn't know where to get a haircut so I looked up Markham area hairstylists on Yelp and found this place, went because I always pass by it in FMP so I was like what the hell, I'll try it. I got my hair cut by candy, and I have to give this place a 1 star because all my worst fears came true. I asked for 2-3 inches cut off, and she showed me how much she will cut in a mirror, and I was like ok good. She ended up cutting 5-6 inches and I had to pay 50$ for this haircut which was NOT worth at ALL. Don't come here. I recently had a Much better experience at Shaired in Pacific Mall. Never thought I would find a place that cuts the amount of hair that you ask to be cut until that place. Almost lost faith after going to Spell bound. read more

I've been coming to this place for a while now. I've visited some other salons once in a while, but none of them are as good as this one. It is a bit pricier than some salons you might find in the area. When they wash your hair, it's very relaxing -- no water splashing around. I've had my hair cut by Candy in the past, but I recently got my hair cut by Agnes. Jacky cut my boyfriend's hair. They're all great! read more

I've been coming here for 7+ years now and had no problem during that time. But today I've decided to never come here again. I've made an appointment at 10:30 and arrived on time. My stylist sat me down and told someone to wash my hair. Then I realise he had another client who JUST started getting her haircut. So I waiting thinking it may not be long. 11:30 rolls around and I finally ask my stylist how much longer and he just told me to come back another day. At that point I just left would never come back again. Imagine if they treat their loyal customer like this, how would they treat any new customer. read more

Even after making an appointment, they left me waiting for TWO HOURS before I was attended to by my stylist. Instead of being honest and apologetic about the ridiculous wait, everyone averted eye contact and ignored me which of course made me all the more annoyed. I was finally seen by some stylist (can't remember his name) who did a mediocre job. While paying I requested to see the manager and asked what he was planning on doing to address the poor service. He begrudgingly gave a whopping 10% discount and acted as if he was doing me a favour. Pretty brutal. read more

I have been going to this place for years since high school and always go to Stanley. I've had a bunch of different hair cuts through the years from short bob to straight perm to mid length to dyed caramel... I've always trusted Stanley to do a good job and if I go home and don't love the cut, I can always come in the next day for him to fix it free of charge. They have a great selection of recent Japanese magazines to flip through to get inspired as well! read more

I've had my hair cut here a few times and every time I was pretty happy with the results. So, as the summer heat is now coming in I decided to get my hair cut again. I like my hair to be medium length (just slightly over my chest). The last time I got my hair cut I got no layers. I just asked straight blunt cut but after months of not being able to curl my hair I decided to ask for some layers. Now, I went in for a walk in and the same lady who did my hair last time was cutting it again. I loved my last cut so I had faith in this hair dresser (a bit older Asian lady, I wanna say her name is Joyce but I have no idea). I asked for around the same length but some layers as well. After a bit of reading I look up and see how short she had cut my hair. It was inches shorter than I asked, with too many layers AND she thinned out my already very THIN hair. My hair is the type of hair that dries in 5 mins and where my ears poke through constantly. I don't have hair. This haircut was a complete mess. I was hoping that when I got home I could maybe play around with how to make it work. Well, it's been 2 weeks and my hair has been in a bun every single day because I can't do anything with it. It makes me look old (like a mom [I'm 18 for Christ's sake]), sickly, and just doesn't suit my face. I have not been so disappointed in a haircut since I was like 7 years old. Will not be coming here again. Although, I had a bad experience the lady who washed my hair every time was pleasant as usual. But I can't trust this place anymore. read more

Its true they don't care if you wait long. But its improved a lot since I first visited . I get a great haircut by Agnes every time. Blow dry and styling is mediocre though but for $40 who cares? I can trust her to cut just enough in the right places so when I wash my hair ( I have naturally wavy hair) it falls just right on its own no styling necessary. In my opinion that's the best haircut there is :D read more

I got a nice hair cut from Agnes today. I loved it. I also loved the bonus massage they did to me when washing my hair. I will definitely go back again. read more

I like spellbound... but the people I've gone to seem to be able to only cut one type of hair. Poker straight. They are so accustomed to cutting "asian" hair that if you come in with wavy hair, they will slowly turn it into wavy hair. My thick wavy hair got thinned and they used the razor on it which just made it flimsy. So much so that my hair just flopped around and was just lifeless. I had to cut all the wispy hair off and now my hair is short, but thick and wavy, the part that they didn't thin out. read more

I have seeked multiple hairstylists in the past, and due to bad past experiences with other hairstylists doing my hair before, and I have never been going to the same hairstylist for a very long time ever in my life until I came to Stanley. I have been with Stanley for 3 years now, and still continuing. Stanley never disappoints, and is very honest and loyal to his clients, and ensures his clients' needs are fulfilled to the best (and beyond). He always makes sure the client understands each step of the hair process. He does not rush through hair appointments, and he treats each of his individual clients very valuable (no matter how little or much your hair service is!). If you have any questions or concerns with your hair, Stanley is the person to go to. He has taught me a lot of things (including tips & tricks) I did not know about my hair (including how to maintain, treat, pretty my hair, etc.). For the first time with any hairstylist, I always trust Stanley with all the big decisions with my hair (even going from a very long hair to a long bob cut). He makes the "impossible", possible. At the end of every visit with Stanley, I always end up much more satisfied and confident with my hair, with my hair feeling and looking better than my purpose of coming in. You really get the quality that you pay for. Stanley's strong passions for exceling in the Hair Industry really shows through his consistent quality commitment to client and hair satisfaction. Whenever I go to Stanley, I have never left a visit feeling disappointed - I always leave Spellbound more satisfied with my new hair than I expected coming in! read more

Really good hair salon especially if you are Asian. Usually get my hair cut by candy v and she is excellent. Really good with male hair. She is very careful and takes her time. It's not a cheap place to get your haircut but it's worth because service is good. The hair washing is very nice and they take their time. Bring cash because it's cheaper. read more

This place was okay. They're really friendly and all but sometimes they keep staring at you and it's kind of creepy. I got my hair done by Candy (dyed it brown with a bit of highlights) except she left the highlights dye on too long and now they look way too brassy and you can barely see the brown.. Paid $120, way too expensive. Will probably never go back. UPDATE: CARLOS SAID HE'D FIX IT FOR ME FREE OF CHARGE read more

i visited here to be a hair model. the first cut was great. the second cut wasnt so great. my left side was longer than my right. i called the guy who cut my hair, hawkins, and he told me he would give me 10% off my next cut. why would i go back and pay to get a cut when it was messed up the first time? i was very disappointed and never went back. its a shame i didnt notice right after the cut was done. read more

I've been going to Spellbound for about 9 years now and Stanley C. is my stylist. One fateful day, I was feeling down about doing badly on a test and needed to cheer myself up so I decided to get a haircut. Stanley was a junior stylist at the time and he happened to be available for a walk-in. It was one of the best decisions I ever made. I was very satisfied the first time so I kept coming back! He's always updated on the latest hairstyles and able to execute them too. He's very detail oriented and takes pride in his work. I have a round face shape so not all hairstyles look good on me and he tells me straight up if it might not turn out well. Then, we figure out together what would work. He also gives out great tips on haircare and how to style for a certain look. I'm the lazy type so he cuts it in a certain way so that the maintenance isn't a hassle, regardless if it's long, medium, or short. I always get compliments on how well my new hairstyle looks. I've referred many people to Stanley and they've all been satisfied. read more

Spellbound Hair Design - Hair Salons Near Me - Markham, Ontario

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Did not care for the cut I got. The guy spent a lot of time apparently creating layers, it just made my hair fall weird and stick out funny. I have had really good cuts and really bad cuts. This was nothing special. Went once, will not go back. read more

*3.5 stars :) I've been to many hair salons, but never had a haircut that I was truly pleased with. Some hair stylists I met were friendly, but did not do a good job on the cut. Others did a decent job, but did not listen to my input and were rude. And others still did an ok job, for a much higher price with not much of a noticeable difference. Not Spellbound! At Spellbound, I got a great haircut... my stylist gave suggestions, but always made sure I had my say. Everything from my hair texture to the way I styled my hair was considered, as it should be. And unlike many hairstylists in other salon, my stylist actually seemed to know what he was doing! My cut was explained every step of the way and he took the time to cut my hair with care. I was in the chair for over an hour. Oh and I usually dread getting my hair washed at the salon but it was great here. No scrubbing, scratching, splashing or anything. The person who washed my hair was very gentle and washed my hair with care and even gave me a nice head massage. Like Alecsandra, I have wavy hair, and now it too looks great, even without styling. My problem of stringy ends and having one side curlier than the other seems fixed too! The cuts are a little pricey though and I wasn't totally pleased with the styling. For the price, I did expect a little more. Service wise, I also expected a little more professionalism and friendliness. But overall I am pleased. We'll see how it grows out! read more

The staff are friendly with great customer service. I am so impressed with their bonus message on my scalp and neck. I visited the store since it was grand opened in First Markham Place. Some days you would like to have a change on your hair style and my hair stylist Carlos( the director) always finishes my hair cut with surprise and great satisfaction. He never hard sell and he also listens customers needs and lifestyle with my hair design. I always receive tons of compliments from my friends and coworkers either with my bob, short or long layered cut. My hair is dry and curly. Occasionally I do color and highlight , Carlos is very professional on picking the right shade and hair product for my hair type. read more

I was tried so hard to find a salon. When I saw the review from this website and I hoped it will be a good one. Unfortunately, I am so disappointed. The hairstylist is suck....and I spent $200 for nothing just disappointed. I will never trust such comments from website review again!!!!!!!! read more

I dropped by on a weekday evening and got in without an appointment as it was very quiet in the salon with only one other customer. Stanley was the stylist assigned to me (a.k.a Goth wanna-be). He was by far the unfriendliest stylist I've ever encountered but I am ok if people don't wish to make small talk. I DO mind however, when he snapped at me a couple of times because I moved my head by mistake or didn't sit back quick enough. WTH..? He did seem very focused on doing the cut, which wasn't bad but wasn't anything to write home about either. The shampoo guy was very nice and service oriented. I think I'll continue my search for a good hair salon for Asians rather than returning here. read more

Their website looked really cool, so I tried this place out recently. Got my hair cut by Candy, she was really nice and spent a long time with my hair. The wash was relaxing, the girl massaged my head for at least 5 min. read more

my daughter went for a cut and color and is totally disappointed with the result for $225; first time the bleach was too strong and burnt the scalp and the intended purple color did not come through; went back in week and the color is much darker than the intended purple - almost like black with a hint of blue; i could have bought an off the shelf color and did it myself for her and why bother going through the bleach and paying that money; my daughter is so upset when this is paid by her summer job money; will never go back; we picked the top guy there but judging from the reviews; might be better going with other stylists. read more