This is "the" place to get rehab in the Henry County area. When my mom was at Duke for a stroke,…read moreher case manager said that she wasn't familiar with Henry County but everyone that she worked with from there "just raved" about Stanleytown. After two months there, it's obvious that she wasn't exaggerating. All of the nurses were sweet and helpful and our experience there was positive despite the severity of her condition. Several nurses went above and beyond what you would expect and I am very grateful.

This used to be the best place in our area to stay - you only HOPED you could get a room…read more Now...not so much. Response times on call bells was not good, especially since I could see the nurses' station from my room, and too often they would be just hanging around it, laughing and eating. I came back late one night, asked a question TWICE of the three nurses standing at a station, and was just straight-up ignored until they finished a personal conversation. My visitors saw the same thing, both when arriving and when leaving. A doorbell on the outside of the building never worked, so you could not get back in the building after visiting hours were over unless you called inside the facility. The nurses and nurses station were in plain view, you were just ignored while knocking on the door, waving your arms. Twenty-year-old patient handbooks were replaced after they were brought to the management's attention. Couldn't get a doctor or a social worker to return a call without a lot of hassle and excuses for both. Couldn't get a copy of an admission diagnosis or any paperwork regarding discharge from the hospital because the person in charge of it seemed to never be available. There were a few standout CNAs, but the rest of the staff was plainly just putting in time. And why did it seem to take at least 45 minutes to give each patient their meds? The nurse stood outside the door working on a computer, and pulling meds, but why did it take so long? Too many times, a request was made to someone who would "let your nurse know" and that request was never answered. Lots of effort was put into honoring the staff during a certain week - if only that much effort went into training on how to be compassionate and empathetic.

I am giving a 4.5 rating. My older brother, who is mentally ill, suffered a stroke 10 months before…read moremy mother passed. I had no experience with this type of PPL but he qualified and Dependable worked very hard with me to establish a routine schedule and the extra hours that he needed. Even with Covid, they made sure he was not alone during scheduled hours, 52/wk. I will always be grateful for the stellar service and attention my brother and I have received. Thank you so much Miss Ester, Faye and Tanya. 1 1/2 years in and my brother is healthier than he's been in 10 years! I am so grateful for everything you have done and continue to do.

This is my favorite Urgent Care in this area. The office is very clean and the staff truly cares…read moreabout you. The wait time is never long and they always treat my condition.

Not a good place to go. First thing in the door even though I have good insurance they have to have…read moremy credit card on file. Then the woman I saw did not seem to know what she was doing. I will have to go a different urgent care because my arm is getting worse. They do not listen. Go elsewhere.

Everyone at Martinsville Family Medicine are wonderful, caring people. I have been a patient there…read moresince 2015 and have always been treated with great care and respect. William Shough is my provider there and he is exceptional. Will listens and really cares about his patients. He goes out of his way to provide the best care possible. He is knowledgeable and very kind.

Great experience with Ms Clark. She is a good listener, if she doesn't have the exact answer, she…read morefinds the help you need. Very knowledgeable, kind, caring.. Great professional ..

Rhonda Clark is the absolute best! I have complex heart issues and Rhonda has guided me every step…read moreof the way! I have trusted her with my life and the life of my family for years! she is hands down the best there is! she listens, she is knowledgeable, and most importantly she cares!!

Good old fashioned Doctoring. You are not a statistic your someone who needs help, so he listens…read moreand puts you at ease. My only regret he supports Chelsea. An English soccer team, and while we discussed this lapse of judgement he asked me questions about my overall health. As a result he changed some meds and I have felt so much better. His staff are very friendly and patient. Whilst waiting my turn I have witnessed some really nasty people using abuse and bullying at them. They handled it every time with decorum and professionalism.

Great doctor. You might wait awhile in the waiting room, but that's because he really cares about…read morehis patients and spends as much time as you need him for.

Me n my husband were there this morning for over 3 hours. I have been sick for 8 days n my husband…read morethrew his back out. Once back in a room another hour we decided to ask and the tech said they only had one provider and we were #4 to be seen. We decided to leave. No fault of the one provider however upon checking in the patient should be told thar there be a lengthy wait. We paid our $80 copay which is required to be seen since we received no care i would expect our card to be reimbursed. I for one wouldn't choose going to any urgent care unless I was really sick and sure didn't feel like sitting in a chair for hours. Just sad

Best experience at an urgent care I have ever had. My son, had been seen by his doctor, and another…read moreurgent care and they could not figure out what was going on. Dr Jon's urgent care and the doctor there did the right, ran son tests, listened to us and got to the root of the problem. She took the most amazing care, fixed the issue (finalllllly) and called to check on us. The office staff was also exceptionally nice. It was a wonderful experience.