Worked with Marc and had a terrible experience. Unprofessional, very poor communication, and I've been waiting almost two weeks for a simple change of plan (I moved out of the area and need new coverage). He's also always late on our arranged calls, flaked on one of them altogether. Can't seem to get any of my contact info correct either, keeps emailing my wife all my info and now has the wrong zip code. What a waste of time. read more

We had a great experience working with Marc Sandknop from SPF Insurance Services. He was patient, answered all our questions and provided options for our medical and dental insurance needs. I'm recently retired, but not at the age for Medicare - we feel really good about the choices we made through SPF for our family. read more

I retired last year, so for the first time was now stepping into purchasing health insurance from the market for my family. Working with SPF Insurance / Tim was fantastic. Tim listened to our situation, laid out the best options, answered all of our questions to help us choose between options, and he was super at making sure everything went well in our submission. It was a great experience. Tim was recommended to us by a friend, and it was a very good recommendation. (as an aside, we previously had spoken to one other broker/service and was given similar options, but then just told to pick with no bedside manner to really explain the differences. So SPF/Tim certainly differentiated themselves well.) read more

Tim certainly earned my trust and confidence while researching my Medicare health insurance. His detailed knowledge of the market and experience proved highly valuable. I recommend Tim and SPL Insurance. read more

Marc made the process so easy, I helped my wife get health coverage and he help me determine the best health insurance plan for her based on specific needs. Thanks Marc! read more

Navigating the health insurance market can be a very intimidating process for someone who isn't familiar with the subject and terminology. Luckily I found Tim at SPF insurance to help me navigate the insurance market and find the right plan for me and my wife. Tim's expertise and clear dialect give him an unparalleled ability to easily explain the subtle nuances and variations within each insurance plan's terminology. Thank you Tim for making the process of finding health insurance so quick and painless. read more

Awful experience. These people, mostly Tim, do not return calls in a timely manner, don't know their market very well, and are big talkers without saying much. I knew more about the health insurance offerings in my area than Tim did, and he kept saying he'd call back after doing research, wouldn't call back, and heck, I'd already done the research! These people are really just commission-hungry posers. I recommend you find another, different firm of independent health insurance brokers. read more

Recently, I had a very serious situation regarding a gap in our family health insurance. At the time, my wife and I were dealing with serious health issues with a close member of our family so psychologically, having a gap in our own coverage at that moment was the last thing that we needed to deal with. Fortunately, Tim Thompson at SPF really came to the rescue for us. Tim was tremendously supportive and helpful, expertly navigating the sometimes maddening maze of health insurance. Tim was available at a moment's notice, kept in almost constant touch, and responded quickly whenever I needed to speak with him. Tim was able to successfully fill that critical gap in our insurance with lightning speed, and he found the perfect plan to suit our needs. Tim Thompson is the kind of professional who always puts the needs of his clients first. It is without hesitation that I give him my highest recommendation. Thanks again Tim! read more

Confused about the new health insurance rules, laws and regulations? Not sure what Covered California is about? Then call Tim Thompson! This man knows the ins and outs of health insurance. Last year I was overwhelmed by the Affordable Care Act deadline and was canceled by my then current plan. Tim was patient with me to help me figure it out. In my delay I unfortunately went with another broker recommended to me through a finance class I was taking. I NEVER should have strayed from Tim's guidance! This new enrollment period I knew I had to reach out to Tim. His knowledge of how Covered California works was leaps and bounds over the previous broker. He was able to help me find the best plan and put it into terms that I understood. Not to mention I am saving $130 a month! Call Tim. He will make sure he is doing what's best for you, and not his wallet! read more

Tim is top notch there is nobody who knows insurance as well as he. Tim will always put your interests ahead of his own. Call him and see for yourself. I know of noone who knows health insurance and the current climate better. With the massive changes and cost increases from Obamacare, Talk to Tim and get your rates as low as they go! read more

Tim was patient and helpful as he took me through he process of choosing the right health insurance plan for my family. He made an overwhelming project manageable. I really appreciate the service he provided and I am happy with the plan that I ended up choosing. read more

Tim is fantastic. He helped my wife and I get the plans we needed within a short period of time. He was responsive to email and phone. He made everything very easy. He saved us hours and hours of headache. Great guy. read more

During my entire adult life, my health and dental insurance coverage was provided by my employer. So when faced with going out on my own, I found THE BEST professional to help me, Tim Thompson. Not only was the process quick and enjoyable, Tim has mastered the skill of in-depth analysis of the options, and was very thorough in his communications. Tim is also very patient, never rushing to end the phone call, and when I had a question, Tim had the answer. I highly recommend Tim and SPF Insurance Services. read more

I had a talk with Tim about health insurance since I finally had to buy my own. He was very helpful in helping me choose the best plan that fit my needs. I was very interested in using a high deductible plan and Tim helped me choose the best options that would work the best for me. Highly recommend for anyone in CA that has questions with insurances. read more

Tim is absolutely one of the best insurance brokers out there, his priority is your needs. He came out to our office and was able to recommend what was best for each one of us individually. Even if its just advise that you need you will not find anyone more knowledgeable than him and that is because he loves what he does. If you need someone trustworthy go to Tim! read more

I called late Friday on a holiday weekend and Tim was there. He provided concise, accurate information and was a pleasure to work with. Highly knowledgeable about individual and small group coverage for our company. read more

Tim is extremely helpful, through and friendly. I was in need of a new health insurance agent and was fortunate to call on Tim for assistance. He set up everything over the phone and made the process pain free. read more

I needed to find insurance as I went 1099 from W2. I found Tim and read the reviews. I called him and got info over the phone and then he sent me an email quote. The next day we did everything over the phone and I have insurance! The prices for insurance are fixed, so SPF has the same prices, but what you get is service! I actually started with Costco thinking I could get a better deal (false) and after two attempts to email the Costco rep, I never got a reply. GO WITH SPF! read more

Just had 1st conversation with Tim. I've spoken with 3 other agents and Tim is by far the clearest communicator and most knowledgeable. One of the other agents would not answer questions by email, and another was reluctant to do so. One of them made some conflicting statements, and also some ambiguous statements. The 3rd agent was very good, but only represented one insurance carrier. After asking Tim a bunch of questions, I finally had the confidence to just tell him my parameters and ask for his recommendation. Five minutes later, I had made my choice of carrier and plan. read more

Tim was extremely helpful and made it easy to get health insurance. He was always available to guide me through the process and answer my questions. read more

I didn't buy insurance but Tim (owner) was super awesome! Very easy going and informative. If the need for insurance arises in the future, I will be calling. Thanks again! read more

If you need any kind of health insurance, such as Medicare, Covered California or even directly with an insurance company, Tim is your guy. Medicare is not easy - it's a huge time commitment doing it by yourself. Call Tim - he will educate you on all the different plans & parts, including pharmacy & supplemental insurance. If you give him a list of your Rx's, he has a tool that will tell you which plan is best & most affordable for you. Covered California can also be challenging & Tim can fix it in extremely timely fashion - you don't have to spend hours dealing with the bureaucracy. Every time I have a question or issue, I call Tim & he gets it done. Save yourself time, hassle & money & call Tim - it won't cost you a dime!!! read more

After untold hours of trying to navigate Covered California on my own, I came across Tim's website. It contained the most concise and informative explanations of coverage that I found anywhere. I then spoke with Tim. He took a time consuming and frustrating process, and made it painless on my end. He is now the agent for my wife and I as well as two of our kids who are on their own. I would highly recommend him for any of your medical insurance needs. By the way, I live 700 miles north of him. If you need a good agent to deal with the medical maze, call him regardless of where you live. He can and will help. ...I'm now updating this a year in: Tim is simply on the ball with the changes happening in the exchange. Before I even have a chance to start asking questions about the upcoming re-enrollment period, I'm getting useful emailed alerts and answers from Him. So glad I don't have to spend countless hours educating myself on the shifting insurance environment. Just let SPF help, you won't regret it. read more

Tim takes the time to discover what plan is best for you. I sent my son to him and will now send my other son to him.

Tim has been an amazing help when I needed to find the right insurance plan for my specific needs. I was able to discuss the perfect insurance plan and sign up completely over the phone and over email. He makes it very easy and helps to make sense of the complicated healthcare system. He is always available by email or phone to answer whatever questions I've had about the health insurance process or comparing plans. Tim has saved me a lot of money over the years and I highly recommend him to my family and friends. read more

I recently left the business world to start my own business and for the first time in my life had to seek out my own health insurance. Luckily, I was referred to SPF and specifically Tim Thompson. His website makes finding providers extremely easy, but more importantly, Tim takes the time to break down the pros and cons of each option and does so in a language the average idiot can understand. Had I picked on my own plan without help, no doubt I would've picked the cheapest. I still bought a "cheap" policy but felt much better about my choice after spending some time speaking with Tim. read more

My husband and I found Tim on google and thought both his website and reviews were great so i decided to give him a call! He was so helpful in helping me select the right plan for my specific needs. I was very confused on what to do before and he answered all questions and concerns I had to help me make the best decision. He was so nice and patient, he spent over an hour on the phone with me! Thanks Tim, you're awesome! read more

My current healthcare provider is leaving the state at the end of the year and I was informed I had to get new insurance. The prospect of researching and selecting a new provider was about as high on my list as a root canal! I got lucky and found Tim. He made it painless. I asked him a thousand questions and he patiently and thoroughly led me through a layman's perspective of what's happening now and what will be happening in the next year with healthcare reform. And then, he found a very similar policy at a savings of $300 a month!! I've already referred a number of my friends and colleagues to Tim. read more

Great service even greater customer service. Mark was absolutely patient with me and helped me understand each plan before choosing the one that was best fitting my criteria. Thank you so much Mark, well recommended! read more

Tim was so nice, patient and helpful! I recently moved to California and he explained everything thoroughly and answered all my questions and was really friendly. I am so happy with his service, totally recommended! read more

I highly recommend Marc Sandknop if you're looking for a health care broker. He is knowledgeable, professional and went out of his way to assist and answer all my questions with a quick turnaround. I was able to find a good insurance company with the best rates for my needs. Marc even took the time to call my doctor to see if he was in my HMO network. I look forward to working with him in the future. read more

We are so relieved that we decided to turn to Tim for help in choosing our health care coverage. Finding the right health care provider, and understanding the options, can be a daunting task on your own. But Tim made the process as easy and uncomplicated as it could possibly be. He laid out our options based on our needs, explained everything clearly, gave us as much time as we needed to ask questions, and guided us every step of the way. He was professional, knowledgeable, and patient throughout the process. It was a pleasure to work with Tim and we will definitely work with him again in the future. read more

Tim Thompson is an expert in medical and dental insurance!. I got my insurance through him and he made it very easy and transparent! His knowledge and expertise goes far beyond your daily needs. I would highly recommend him! read more

Tim Thompson is the best! He's extremely knowledgeable about both medical and dental insurance. I used Tim as my broker for both my son and my insurance plans. He is so kind, patient, and honest. I asked him a ton of questions when I was selecting my plans and he was always so responsive. Tim helped me to understand the various different types of options available to me and which plans would be best suited for my needs particularly regarding my prenatal/maternity coverage. I highly recommend his services. He is excellent!! read more

WOW AMAZING! He is so knowledgeable and helpful! Stop looking you found your insurance agent!!!

SPF Insurance made it an easy painless process for me to buy insurance! I didn't have to read 20,000 pages of affordable care act - They made it easy to understand and I'd recommend them to anyone in CA who needs help getting quality health insurance. read more

Being self-employed for the past 15 years, we have worked with several insurance agents/brokers/companies to obtain health insurance. However, with the changing landscape of the insurance, we were running into issues finding anyone that could help explain how it would impact us personally. Since speaking with Tim, we now have a clear understanding of how the process works, which plans are the most advantageous as well as all the potential pitfalls in selecting the incorrect plan/company. His professionalism, knowledge, patience & willingness to help are unmatched. I have since passed his contact info along to several others & will not hesitate to do so again the future. What a difference it made to work with someone that could communicate the information as clearly as he was able. read more

Absolutely wonderful service. Helped me along every step and knew every answer. Very knowledgeable, accessible and helpful.

Tim provides an outstanding service. He is very knowledgeable and professional. He absolutely met my expectations, found great Insuarance for me. I highly recommend SPF Insurance services. read more

Highly recommended! I'm returning to California from abroad and have a 1 month gap in insurance before starting a new job. After spending many frustrating hours on the phone dealing with lots of insurance companies and not making any progress to get enrolled in a plan to cover my gap I called SPF on a tip from a family member. Tim was far more knowledgeable than anyone I spoke with at any insurance company, and was able to navigate me through my complicated situation in a breeze. I'm super thankful and would certainly go back to SPF anytime I have health insurance issues in the future. read more