I would strongly caution anyone from working with this agency. After receiving a refund check from my home insurance provider, I reached out directly to this agency to confirm what it was for. I was told in writing by them that the check was a valid refund and I was free to use the funds. Based on that guidance, I cashed the check. Over a month later, I was informed by the insurance company that the refund was issued in error and they were demanding full repayment--threatening legal action. I immediately reached out to the agency again and forwarded the written communication that clearly showed I relied on their professional advice. They never followed up, never offered support, and completely ignored the issue. Because of their lack of accountability, I'm now being forced to repay thousands of dollars for something I never would've used had I not been misled by their own staff. This agency failed to protect their client, failed to communicate, and failed to take responsibility. I've lost all trust in them and will be moving my business elsewhere. Avoid if you value honesty and follow-through. read more

I am very grateful to have John as my insurance agent. He has always been quick to respond to emails and phone calls, and when he is unavailable, I hear back from Fernanda in his office who is extremely capable, friendly, and knowledgeable. When I need help, revisions, or answers on any of our policies, they're always there. Two thumbs WAY up! read more

I have called the office twice hoping to speak with John T and no response. I spoke with I am guessing a secretary and left a message for him to call me. No response. So here is your one star for poor service. The adjuster assigned to my claim called to tell me I had no coverage and I had to point out that I did. Now I question this company, the adjuster, and the whole process. I have been out of my home for almost a month now with zero progress all while adding up interest charges on my credit cards for hotel fees and another bills. Poor, poor, poor service. I look forward to canceling this policy when this is all over. Don't respond asking me to call. You had your chance. read more

I spoke with John this afternoon and he was so patient, kind and informative. He was such a pleasure to work with and I would highly recommend his services. read more

I am pretty sure five star reviews for this business are from the incompetent people that work there. Do NOT use these services if you want help with insurance or expect good customer care. We were promised one insurance, told last minute we couldn't get it (for no reason), but we could get one that was more expensive (for their own profit), and ultimately had to look on our own. We have used brokers in the past and have never had one issue with them. This company is by far the worst. John and his staff are not communicative and truly do not help the customers. Try anywhere else but here. read more

I went to John for his yelp reviews among other highly rated brokers in San Diego. I was not disappointed. Responsive, friendly, and provided me with the best rate for my first home purchase. read more

Great experience getting a homeowner's policy. John was extremely helpful and got me a much better rate than I was able to find on my own. He answered all of my questions and helped get me the coverage I needed for my home and family! read more

John's easy to work with and has great rates. He helped me shop for homeowners and earthquake insurance, and worked with my lender/escrow.

I have been using John's services now for almost ten years. In that time I have been lucky enough to have made only one claim on my home and John and his team were all over it making sure that I had what I needed to help defray the losses. John has always been extremely professional and always available when I have needed him. Recently my wife and I purchased another home and Once again John and his team made it seamless. I have nothing but good things to say about his service and professionalism. I was lucky to have found him! read more

John , Inez and theTeam are Amazing, Professional, Ethical, FAST, Great Follow Thru, no Hassle, Easy and cool. They really have their clients Best interest and it shows, been available after hours, weekends and in emergency situations. My Family and I have been working with Right Time Insurance , since 2009, AUTO HOME RENTERS Insurance~ (a must) and we wouldn't trade them. We have been getting the best rates since day one. Thank You Right Time Insurance!~ Rosie and Ruby G. Smith read more

I found John through Yelp and I would recommend him easily. I refinanced my mortgage through Citi and the Citi rep I was assigned to would not accept my existing condo (HO6) insurance. I emailed John for help and even though he also agreed with me that the Citi rep was being ridiculous with contract language, it did turn out that I did not have sufficient coverage. With my appraisal report John made sure I was covered in a worse case scenario (complete rebuild) and I was finally able to get my refinance done. I've always bought all of my insurance on my own but I can see how using an independent agent could save you time and money. John is quick and responsive through email as well as patient on the phone in answering my questions. Thanks again, Right Time Insurance Services! read more

John is very responsive and professional. I highly recommend working with him for your insurance needs. Angela Bailey Fidelity National Financial read more

John is our business and personal insurance guru. Let's face it, if you are like most people, insurance is just a horrible thing to even think about. John makes it easy, even for this ultra structured person. John gets an email from me at least once a quarter with a "urgent: would this be covered ...... " Today (Sunday) was no different. And John quickly gets back to me with an answer - that is service. His rates saved us roughly $5,000 a year, with the same (or better) coverage from our previous provider. He is honest - even telling me "you really have enough coverage" or "I think getting that insurance would be over kill." Fantastic experience and takes his job seriously by being responsive and knowledgeable TOTAL A+++ read more

John has provided some of the best customer service that I have ever received. He is extremely responsive and tried to do whatever he can to address my questions or concerns. Did I mention that he also got me much better rates than I could find elsewhere? I have already recommended John to multiple people and will continue to do so. I used to think that it was easier to deal with the insurance company directly and that I could get better rates that way but after dealing with John I have a whole new perspective on insurance agents. Take my advice and give him a try. read more

I worked with Jennifer at Right Time to find a better policy for my rental condo. She was detailed in understanding my needs and provided detailed quotes that reflected my needs. What I MOST appreciated about Jennifer's customer service is that she was NOT trying to sell me something. Jennifer educated me on how to determine the coverage I needed to BE SURE that If I needed to make a claim; it would be sufficient. It's always a good idea to "SHOP" insurance providers. When you do, I would strongly recommend Jennifer and Right Time. GREAT customer service. read more

John is really superb. He's been my insurance agent for...I can't really remember....must be close to a decade. I have some usability complaints about the online system for the Traveler's Insurance I get from him, but the pos totally outweigh the negs, so I am sticking with John. Bottom line is that I really trust the dude, he gets things done, and I always feel good after dealing with him. Thank you, John. read more

I was referred to John Tesoriero by my refinance lender and he made the process very accommodating for me to get a quote in addition to walking through any questions that I had when filling out the condo insurance application. I highly recommend John for your insurance needs. Eric Ramos read more

Courteous, professional, and knowledgeable. I have spoken with John and he was very knowledgeable and very helpful with my insurance needs. I have multiple policies and I have been doing business with them for about two years and never had any issues. They are very competitive with other insurance companies and offer good prices! read more

Thank you Jennifer for being such a sweetheart and so patient and informative with my new auto insurance. It was a pleasure working with you and look forward to many renewals. read more

John is extremely fast, gets you the best deal, and makes the process as simple as possible. Enough said!

Found John though yelp and his 5 star rating... This guy is awesome. He's very professional and has a nice personal demeanor. His prices beat everyone. Highly recommended. read more

John Tesoriero is very responsive, reliable, offers great service and very competitive. I have already moved my personal insurance needs to his company, and I am slowly moving all my business insurance as well. I highly recommend John's company Lee read more

I inquired with John based on his reviews - and they really don't lie. After asking a number of insurance agencies about car insurance, John was able to provide the lowest package and had the fastest response time. What really stood out was he continued to work with me through the Christmas holiday weekend. If that isn't commitment, then I don't know what is! John will definitely have your back! read more

My insurance agent, John Tesoriero, is great! He's accurate, quick, knowledgeable and very great to work with. He provides options for you and he's available even if you are buying a new car and it's after hours or on the weekend. I recommend him whenever I get the chance! Thanks John, you rock! He's a UCSD Graduate and I value giving service back to other San Diegans like myself. Support our local, homegrown business owners. read more

Working with John has been a great experience Quick responses and competitive pricing read more

John at Right Time Insurance is truly the best insurance agent I have ever worked with. After meeting with John I decided to refer clients to him. I have received only good feedback and I now use John for ALL my personal insurance needs. John goes above and beyond to make sure everything is in place and will follow up until you are completely taken care of and every question has been answered. If you chose to work with John at Right Time Insurance, you will say to yourself "That was a good decision!!" John has placed Homeowners, Auto, Rental, and medical insurance for me. His price and service get an A+ in my book!! Thank you John!!! :-) read more

I have worked with John for almost 4 years and don't have any complaints! He has been able to get me the best deals....he is always fast to respond and takes care of things right away. I have referred family members to him...I too was referred to him by another family member. Woohoooo....go John. read more

Great company, great service, always. Highly trained and experienced staff will take care you. Now I know where to go!

Literally the best! Honest through and through. He is just a great person and is always there for us when needed. He goes the extra mile and a half. When I had an unsolved problem with my carrier he solved it quickly by contacting them himself. That is a solid business man 100 percent. He is, from the bottom of my heart, the perfect person for the best rates and an honest person to entrust all your needs. Wish I could leave 10 stars! read more

Just purchased an insurance policy for my husband and John was incredibly attentive and informative, despite having a ton of other people trying to utilize the last day of open enrollment. I will definitely return when we have a need for homeowners or other insurance needs! read more

I used John twice to help me fill out my health insurance application and got fast responses each time. He was able to tell me the status of the application by checking with the insurance company within a week. Yes, you will pretty much fill out the application yourself like you normally would, but if you need any help or questions, John is able to help. Insurance plans are fixed so you pay the same price pretty much no matter where you go. So why not go with John and have the support. read more

He goes out of his way to deliver great service. I bought a new car five years ago on Sunday. Per California laws I needed the new car to be insured when I left the lot. Dealer suggested to buy insurance from one of their broker connections. I decided to call John on a Sunday and he was at a seminar. He left the seminar and headed over to his office so he can get me insurance the same day so I an go home with our new car. I believe no other insurance agents can beat his service. Not only can he help you with car insurance but with health insurance also. read more

John is a wonderful insurance agent! He has an affable demeanor and he gets right back to you.

I have known John and his staff for seven years. I have insurance with him on all my properties. I have received great service from him and Inez every time. Just recently I bought a vehicle out of state and I wanted to drive it back over Labor Day weekend. I totally forgot about insurance I needed for the drive. I called John on Saturday and left a voice mail not expecting to hear back until Tuesday. Well he called me back promptly and soon enough I had the insurance cards emailed to me. That is EXCELLENT CUSTOMER SERVICE! Thanks John. read more

John has always been very helpful, friendly, but most of all convenient. He always made the process of buying and renewing my policy super fast and hassle free. Thanks John for always providing excellent customer care! read more

John was caring and helped me in processing a claim with Safeco Insurance on Jan 2nd. I highly recommend John as everybody's insurance man. Thanks! read more

John and his team are incredibly responsive and attentive to detail. The pricing is competitive and the services are comprehensive on all of our insurance needs. Speed to policy, the right policy, is important and they understand that. Thanks! read more

John is awesome! I seriously can't say enough great things about him! I'm a local lender and was referred to him by one of my Real Estate agents who uses him all of the time. We were in a pinch with a client who needed help with a policy, and we needed it quickly and of COURSE, John came through for us! He offers affordable rates, and incredible service! I would and DO, refer him to all of my clients. He is working on a quote for me personally as I type, so I figured, it's a great time to write a review FIRST hand about how much I love this guy! 5 Stars for SURE! read more

I refer a lot of people to John and he always treats them with respect and gives very competitive rates. His professionalism, customer service and low pressure approach are fantastic. John is a great guy who offers great products and gives service with a smile. Can't beat that! read more

I didn't actually purchase a policy through John, but twice he has been kind enough to give me a quote for both my car insurance and my renter's insurance. The quotes were great, but it is his responsiveness that makes me want to do business with him. He always responds immediately, and he always remembers all of the details of my request. Someday I will get my act together and switch policies. read more