Had a great experience with the sales person Craig. He helped me find a mattress based on my needs…read moreand was knowledgeable about the differences between the seemingly endless types available. For example, I love the feel of memory foam but I don't like the way it's hard to roll over. Craig pointed me to the hybrid mattress, which has a bit of spring. He was really flexible about delivery and even offered to help me buy some mattresses in the future for a house out of state...with free delivery!

We had a comfort issue with a mattress we bought here. They were very helpful in resolving it to…read moreour satisfaction. Excellent Covid practices; clean store; excellent customer service! Much appreciated.

Do not ever order anything firm online because I ordered a queen size bed and it came with a frame…read morethat is two pieces and two single beds with a mattress that is put together and all over the place and the to put a sticky pad underneath which is ridiculous for paying $600 for a mattress.

We had the best service today. Definitely, a five star shopping experience with Kendall. I highly…read morerecommend stopping in for a quality shopping experience from start to finish. Thanks again KENDALL!!

My parents decided to "shop local" at this location. They were in the market for a La-Z-Boy…read morerecliner and found one they liked, even snapping a photo of the recliner on the showroom floor. They liked the color and the order was placed, but when the chair was delivered some weeks later, the color was very different. It turns out the salesperson misquoted the color, and the wrong one was ordered. Union Furniture will not switch the chair out for them. When my mother showed them the pic on her phone, they claimed they've never had that chair on their salesfloor. I wouldn't give this store a dime of my money. How hard is it to admit a mistake and make it right?

From the owner: Looking for that new bedroom set, dining room table, home entertainment furniture, sofa, love seat…read moreor recliner, stop by our showroom. You won't be disappointed!

I was having trouble finding the right mattress for an elderly aunt and Norman Dollar was most…read morehelpful and understanding because the need was immediate. He went above and beyond to ensure she got the mattress needed and delivered that same day. I'll always make this my first stop for any future mattress needs.

120 Night Sleep Trail, No Credit Needed Options, Queen Mattresses Under $699, Queen Set as low as…read more$179...Awesome Prices and Good Deals In TTown A+

I keep hoping that new businesses will actually have customer service, but once again I am…read moredisappointed. I went into this store and they had a decent selection of furniture and mattresses. I was looking for a new dryer. They were a little more pricey than at Lowe's. After waiting around for awhile I started to walk out when an employee asked me if I wanted help. We went through the buying process and we set it up to be delivered Monday and to take the old dryer. That employee was the only one on that store at the time Fast forward to Monday. It's 7:30 pm and no one has delivered a dryer to me and no one has called me. I really don't like to have to start acting the crazed customer but I will! The dry came a little after 8 pm. The driver said he was not technically allowed to install dryer but would. I guess that a cya on his part in case it doesn't work. Never the less the dryer is now installed and appears to work. I still doubt I'll use this store again.

Was looking for some living room furniture for my College daughter and they by far had the best…read moreprices in town. Drove all over Tuscaloosa and Northport but should have started here. Friendly staff would buy again!!

I WILL NEVER BUY FROM HERE AGAIN. I ordered a bedroom suite from here. Yes, their furniture is…read morebeautiful but it is extremely overpriced and the service here was horrific. I had Sandy as a sales representative. She was extremely pushy when helping my grandmother and I on our first visit to order furniture. We left after buying most of the bedroom set on our first trip in October. They told me my order would be delivered at the end of November/very beginning of December. Sandy sold my grandmother on a "gold plan" on the furniture we bought, where Sandy claimed the furniture would be delivered and the movers would spray this protective coating on it after they build the set. We returned to the store in November and purchased some other items, and a "bunkie board" to put in between my bed slats and the mattress. They told me the first batch of furniture would be delayed and delivered in late December. December rolls around and my furniture was delayed again to the end of January. I was extremely upset because we initially bought the set in October and it is was now late January and I had no bedroom furniture. Finally my furniture was delivered in late January and they did not spray it when delivered as promised, and the board we payed way too much money for was missing. My grandmother contacted Sandy and she claimed that the furniture was sprayed with the Gold Plan Protection at the factory and she just FORGOT TO ADD THE BOARD. My grandmother had to pay Havertys once again, and then we were told to pick up this board this past weekend, February 7th. Sandy told us that the board folds up and would fit into the back of an suv. My grandmother and I show up to pick up this board, Sandy is not there, and the board does not fold up and will not fit in the car. She lied to us and will not contact us back on the issue. I spoke with other representatives and they said the board will be delivered within a few weeks, but this is extremely disappointing. Yes the furniture is beautiful, but it is extremely overpriced and this whole situation is a headache.

Time for another furniture store review!…read more I purchased my bedroom set from Haverty's back in August. Haverty's was the first furniture store I visited, and I had no idea what I wanted, but I fell in love with the Brigitte set and decided to spring for it after visiting several other stores and deciding that I liked it best. I purchased a queen bed at $899 and the dresser with mirror at $1,299. In addition, I also purchased a platform to put under my mattress for $150. While the bedroom set was a bit on the spendy side, I was able to take advantage of a $100 off each $1,000 promo that they were running. Having owned the furniture for a few months now, I am very happy with it and have received compliments on it. While I have nicked the silver finish on the bottom of the dresser with the vacuum cleaner a couple of times, I've been able to fix it right up with some $3 silver acrylic paint from Target. I dealt with Janice, who I believe is an assistant manager, and she was helpful and not super pushy when making the sale. The delivery charge was a bit more than some other places in town, but they did show up in good shape within the stated time window. The delivery guy I had was also slightly unprofessional, asking me whether I'd be willing to provide football tickets in a serious way upon learning that I work for UA. Overall, I had a decent experience with Haverty's and would purchase from them again. I love my bedroom set and expect that it will provide many years of use and happiness--at least, as long as I am still single and there's no man in my life to deride its ultra-femininity. :-)

Purchase of the bed in store went great, was told by Daphne that everything was 100% refundable…read more Turns out it's not. Everything except the $4200 frame is! The frame is final sale. Our bed has not worked correctly since we received it. It does not stop on the number that you want it to. You have to press the up and down button several times to get the base to move. I've called customer service and they scheduled service for this past Monday, never showed up and left a message and said that they didn't have the parts, after previously speaking to Bret whom told me that they did have parts. This has been the worst experience I've ever had with a company. The bed is not comfortable and has given me the worst back pain I've ever had in my life. This is such a scam! Do not waste your time purchasing this bed. Customer service and product are an absolute joke!

Tony was very helpful and friendly selling me our mattress. He is awesome!…read more Our existing frame wasn't working on one side due to a puppy chewing cords and a technician who doesn't work directly for Sleep Number was recommended named Marty Howard. He supposedly fixed everything for $400 and we needed a remote too. He said he'd mail me one no charge. It's been a month and no remote. He said he mailed one and blamed the postal service. He would mail another one. Still nothing. nothing bad on Sleep Number, but do NOT use Marty Howard to fix anything! I hate a liar.

False Advertising. Went in to buy the $199 virtue eurotop bedzzz that has been advertised for 2…read moreweeks Salesman said the only mattress they had at that price was a cheap white mattress he pointed out. I showed him the ad and photo, which looked nothing like the one he showed me. 20 feet away was a euro top that looked exactly like the one in the photo. He said that was not it and the euro was $300. Liar! Then he tried to shame me into looking at the $5000 mattresses. I will never go back. 0 star!

From the owner: At Bedzzz Express we pride ourselves on offering the best mattresses at the best prices. Our…read moreinventory includes top mattress brands such as Beautyrest, Sealy, Serta, Glideaway, Tempur-Pedic, Stearns & Foster, Purple, Nectar, Malouf, and Cahaba Bedding by Bedzzz. Each team member is experienced and knowledgeable about identifying sleep habits and guiding families and individuals through selecting the perfect mattress. We make shopping for the perfect bed easy with our exclusive Easy As 1-2-3 plan which is the best return policy in the industry. Whether you are a side sleeper, stomach sleeper, or back sleeper - There is no one size fits all mattress- find your perfect fit with Bedzzz Express, your local mattress store in Tuscaloosa, AL.