I have been going to John J Ryan Insurance for quite some time 15 to 20 years. I have always got…read morethe best rates, great service and they are always available to help and explain my policy as well as help with changes. All of their staff are all very knowledgeable and experience with many year of insurance knowledge. They are a great insurance company and I highly recommend them. Best, Bruce Tainter

AVOID I called john…read morej ryan insurance to obtain car insurance. over the phone i was told that since my insurance had expired i would have to pay the premium up front (no problem). when i called back, i was told that since my insurance had been cancelled they wouldnt handle my business because they cant do business with my business... two answers from one company on the same policy...followed by rude and inappropriate comments. AVOID

Worst customer service.. Never been accurate , even lie to customer…read more.. Over 2 1/2 months of waiting to cancel the service and refund.. Are they discriminating??????

I had a great experience working with PJ for coverage on an investment property in Worcester. PJ…read moreworked hard to find me a very good rate out of everyone I've been quoted by. We will be doing business in the future.

This is a terrific agent! I have been with them for years! I even dragged my Son and Daughter here…read moreonce they got their own vehicles. Stephen and the ladies are amazing! You can't do any better!

Insurance shopping isn't exactly fun, but Stephen at BJ Kirby made it reasonably simple for me this…read morepast fall, so I thought I'd give him a quick Yelp nod! When my hubs & I first moved to New England, we hit up AAA in Rockland for car insurance and renters, mostly because it seemed like the easiest way to get reasonably good insurance quickly. We also had business with the RMV and wanted to get everything wrapped up quickly. Unfortunately, the person who created our policy for us at AAA made typos on the policy that almost certainly would have caused drama had we ever had a wreck, including citing my name as "Kristin" under named drivers on the policy... bill to Rachel, but cover Kristin's driving record?! Nice job, AAA. Needless to say, I decided to shop around a little for a different policy- and agent- and ended up Googling. I found BJ Kirby right in Whitman center, and figured I'd give them a shout. I emailed in and Stephen was working for me right away, getting me a comparable quote quickly. He was nice enough to handle 99% of the process for me via email, which I really appreciated. All told, I think he saved us about $400 for the year. Not bad! And he knows my name isn't Kristin, so that's cool too.

Best insurance agency out there. They provide exceptional service all the time. A+++++read more

WORST CAR INSURANCE CUSTOMER SERVICE TO DEAL WITH. I had been with Malcolm & Parsons Insurance for…read moreyears. They constantly went from Liberty to Safety with higher and higher yearly rates. I own my car. I had never filed a claim or had any accidents that required a claim. I let my husband use my car and he got in an accident. He used my car only twice. All of a sudden, my premiums are threw the roof. My husbands name is not on my car or insurance. My premium went up to $4500.00. I kept asking them why so much. I never got a straight answer. I came to realize that they were charging me for something my idiot husband had done. This expense should be on his insurance, not mine. Finally after a screaming match with them for not posting my payments saying I never sent in check when I had the receipt and saying my coverage will be cancelled, I lost it. Don't charge me an extra $46.00 for a billing fee and another $25.00 for late fee when they misplaced my payment. I tried telling them that they are over charging me, I looked for new insurance. I went to A-Affordable Insurance and my premium went from $4500.00 down to $1027.00. I am now paying nearly $3500,00 less for the year. Malcolm & Parsons & Safety Insurance have screwed me over for the last time. People should not give them any business. After getting my new insurance with awesome customer service at A-Afforable, Safety has a nerve to send me a bill for $11.27 balance due. Seriously...

Cushman insurance is exceptional at customer service. They have people that actually answer the…read morephones. Not a machine with automated replies. I've had a claim in the past and response time and payment went very smoothly through them.

Highly recommend using Cushman as your broker for home insurance. I have been with them close to 30…read moreyrs and they have helped me when I needed to look for new homeowners insurance coverage, refinancing ect. They are very professional and courteous. Customer service is wonderful they get back to you quickly.

I have had my car insurance through Edson (via MAPFRE) since the first time I needed it! Their…read morecustomer service is super quick and it's a lot less stressful organizing insurance when you have someone to help. Joann Coles is always helpful when I have asked to make a change or have questions about what I can insure. Watching my roommates getting new car insurance and renters insurance after moving to MA made me feel very lucky to have Joann help me purchase my insurance. Joann is beloved by my whole family who use Edson for all our insurances!

I have business and auto insurance with these guys for many years. Very responsive and easy to deal…read morewith. I would recommend highly!

Lalis and Higgins is a great company! When we moved from CA to MA last year, I called to get car…read moreinsurance. Justin found the best rates for us and had all of the paperwork done within a day. I called other places and didn't even get a return call in this time. Fast forward to our renewal, I received an email from Justin saying he had found us better rates (over $1k) with more coverage. Justin had all of the paperwork done and our old policy canceled within the day. I would have just kept my previous insurance had he not reached out! Added bonus: we just got a $75 check in the mail today for 3 months of claim free driving. I didn't even know this was a thing. You won't be sorry you called this place.

I have my home owners insurance with Peabody Insurance and recently purchased a new car and Richard…read morehelped me find the best coverage at the best rate. I found it helpful to speak to an agent directly about coverage details. Any questions you have are answered in detail and in a timely manner. My husband recently switched his car insurance to Peabody Insurance from one of the online companies - who raised his insurance $500 in the last year (with no accidents/claims). Thank you, Richard. We are thrilled to do business with a such trustworthy company.