We had a fun and interesting time on the short guided cruise on the Red and Assiniboine rivers…read more The pontoon style boats carrying 12 passengers leave every 15-20 minutes from a dock behind the Forks Market and cost around CAD$20 per person. The trip was around 40 minutes and gives you a view of things from the flood-prone waterways that define this city. We learned a bit of history and got to enjoy a different perspective. Not amazing (there's just not that many sights) but worth the money.

Such a great way to learn and see more of this cool city! The Captain was a nice young woman that…read morewas very knowledgeable and patient (with our 'Not from Canada' questions). Water ride was smooth.

I am not one to ever write a bad review. As a former small business owner, I feel it much better to…read morehave a constructive conversation in hopes for improvement. This morning, however, our party of four experienced our worst ever tour. We are all well travelled and understand "things happen." Our nearly two hour experience was torturous and could have been prevented with some professionalism. In the owner's defense, she arrived on time and provided each of us a bottle of water. The small six van was filthy inside( she'd been to the beach!) Six adults plus driver stuffed into a van that could have comfortably held only 6 at best. Stuffy, no air circulation, warm. Two hours with no stop( which was fine because we just wanted it over). She was not knowledgeable at all and could not answer many of our questions. I learned much more on a 30 minute boat tour. She was not a safe driver. Her commentary was not clear or definitive( "on your left the blue building..."), and had no humor as most good tours do. The other 2 passengers ( from England) were extremely unhappy as well. She never left the driver seat...Not to go search for missing customers (which I did) to accept payment at the end or to open a door for any of us. Inexcusable!!! I have never not tipped a tour guide. This was a first! She had been sick for 3 weeks(which she reminded us several times). My suggestion is that this new owner of the "tour" company, take many tours and learn from the good ones, perhaps hire some experienced tour guides to help her and clean up/improve her equipment. Professionalism is sorely needed.

Booked a trip for this summer with them to see the beluga whales, independent traveller, just for…read morethe buggy tour (thank GOD). If you know anything about Churchill, you can't drive there. You either fly via a very expensive difficult to book small plane flight, travel by rail via a very long overnight train or visit if you are on one of the rare cruises that go that way. Well, I opted for the train as I wanted a longer stay than any of their packages. (Yes, Frontier North sells complete travel packages.) Well, VIA rail ends up cancelling all train travel for most all of the summer between Winnipeg and Churchill due to issues with the track (starting the month before my train was scheduled to depart). Every other vendor I booked with (hotel, boat tours, private truck tour etc), despite having no refund policies, due to the extenuating circumstances, gave refunds. However, not Frontiers North. Eric Chartier was in fact, a real *%$#@! about the whole situation. He basically said that I should find some other way to get there (knowing there weren't other options) or find a way to catch the 1 train they were running on 1 day for part of the route, that would not work with my scheduled vacation time, refused to even compromise and offer 1/2 of a refund or a credit for next year (as there would be no more trains except for that one random day for the entire rest of the beluga season that year). The only concession he would make was that I could use the credit later in the summer...when there was still no train available and he knew it. I would advise you go with other vendors who were very understanding of the unexpected situation and did work with me (ie pretty much any other company except for Frontiers North). Joke's on Frontiers North though. I happen to work for a very large company and had a large group interested in going to Churchill in the next year, pending my report back. Now, NONE of them will do business with Frontier's North. Being a douche to keep the cost of one tundra buggy ride, they lost over $30,000 in packages next year. (laugh) My advice: Do business with ANYONE else but Frontiers North.

Beware additional charges and their waiver…read more We were just in Churchill on a polar bear trip conducted on behalf of a conservation group by Frontiers North. After paying the trip charge of over $16,000, assuming that was the total cost, we were advised of the following: Important Travel Insurance Information Traveling to Canada's North is unique and requires preparation. Frontiers North Adventures requires all guests to provide proof of trip cancellation, interruption, and/or emergency medical insurance by the final payment date. Here's a brief overview of the essential coverage: Trip Cancellation Insurance: Reimburses 100% of your trip cost if you need to cancel for a covered reason (e.g., unforeseen illness, injury, or death). Trip Interruption Insurance: Covers unused trip costs if you need to interrupt your trip for a covered reason, including additional transportation expenses to return home. Emergency Medical Insurance: Covers treatment costs for an unexpected illness or injury during your trip. Emergency Evacuation Coverage: Provides assistance and covers emergency transportation costs to the nearest medical facility. Our preferred travel insurance provider is Redpoint Travel Insurance. For comprehensive coverage, contact Redpoint at +1-415-481-0600 or purchase online here. The cost of the additional insurance from their "preferred provider" was $2658.00, and was not disclosed at the time of our joining the trip. We have travelled widely to more remote locations at greater risk and have never been required to purchase Trip cancellation insurance: why would a vendor care if we are comfortable accepting the risk? Further, see the following re their preferred provider: https://www.bbb.org/us/tx/austin/profile/travel-insurance/redpoint-resolutions-llc-0825-1000200589/customer-reviews On top of that, the company required a signed waiver including this language: This Waiver is binding on the Guest and the Guest's family members, attorneys, agents, executors, trustees, representatives and assigns. I hereby indemnify and save harmless the Tour Provider of and from any Claims against the Tour Provider by the Guest, the Guest's family or any member thereof, the Guest's employer or by any other person for whom or to whom I am or the Guest is or may be responsible, whether at law or otherwise. The term "Tour Provider" includes all companies and persons affiliated with Frontiers North Adventures, including, but not limited to, 5878820 Manitoba Ltd., 5836264 Manitoba Ltd. o/a Tundra Inn, Frontiers North Inc., FNI Holdings Corp., and their respective officers, directors, shareholders, employees, insurers, agents, representatives, sellers, resellers, local operators, and all of their respective heirs, successors, assigns and personal representatives. Basically Frontiers North is happy to take your money and accepts zero responsibility for the health and safety of you or your family members, even from acts of negligence on their behalf. When they were asked about this, their employee Haley Magwood emailed the following: "The intent behind paragraph 5 is to ensure that Frontiers North, as well as its employees and representatives, are held harmless. In essence, it is meant to protect against liability in extreme cases, and this paragraph would prevent the guest's family from seeking damages from Frontiers North or any of its representatives." While on one of their tundra buggies another guest asked about the vehicle's safety, and the Frontiers North employee answered "You all signed the waiver. Ha Ha!". There are multiple other vendors who can show you polar bears in the Churchill area. We would suggest you go to one that actually stands behind their services and cares about your welfare.

Recently attended 2 week Autumn in Victoria trip. Overall the experience was good. Accommodations…read morewere mostly high quality and the tour directors were engaged and attentive to guests. Our Vancouver Island tour day itinerary was too packed , limiting time to actually get maximum enjoyment from the stops. The result..lunch in a shopping mall food court. Better organization and more research on what there is to see and do in a stop should happen..ie Kelowna as well as choosing a hotel close to attractions. However , basically we were well taken care of and might consider another tour down the road.

Christine is an absolutely lovely person. She is cheerful and extremely personable. She knows her…read morebusiness inside and out. Christine is so dedicated to helping her customers that she even took my call when I had accidentally called her on a day she was closed. Despite the fact she was closed, she still spent a good quarter of an hour answering all of my questions, doing so in a cordial and thorough manner. At no time did she rush me. One does not often find this level of dedication to customer service these days. I therefore recommend her agency, without hesitation. The next time I travel, Christine will be my travel agent.

From the owner: Escorted group travel…read more Customer service beyond compare, whether you wish to book a single holiday, ocean cruise, river cruise, or join one of my escorted groups. You are never a number with me. In fact, 90% of clients become friends.

My first visit to the Royal Canadian Mint in Winnipeg was in 2006. I did the entire 45-minute tour…read moreand loved it. Canada has two Mint locations. The original is in Ottawa. My timing visiting that one was never great. I ultimately did a tour there in 2019 for the first time and loved it. Both tours require that you book in advance these days. You also cannot take photos during the tour. The Ottawa Mint has been kicking around since 1908. That location produces world-renowned collector coins, gold and silver bullion, and medals and medallions. This Mint in Winnipeg was established in 1976. Its main purpose was to be a high‑tech, high‑volume manufacturing facility. It still is! Every single Canadian circulation coin is produced here, as well as circulation coins for countries around the world. Its tour hours during the summer start at 9:30 am, with the last tour set to start at 3:30 pm. Both have a gift shop where you can purchase commemorative coins and more. I was in the area on a late Saturday afternoon. The Mint had closed for the day. I still drove over here to check it out. The main entrance had a Canadian flag flower bed cross from it. It looked beautiful. The main entrance has a loon statue in front of it. I didn't remember it being there when I last visited. What was new to me was the Parade of Flags. It was established to honour the Mint's international customers. It was a nice touch. I drove through it three times. It's one of the benefits of coming here when the Mint is closed and no one is around. The first time was to admire all the flags and try to figure out the countries. I went through a second time to do a video. I somehow put it on time lapse mode, which went through the entire tour in six seconds. Nooo! I went back a third time and recorded it at a regular pace. I was driving slowly, so maybe it wasn't that regular... haha! There is a decent amount of parking here. There are also block heaters for your car when it's frigid outside in the wintertime. It was great returning here. It was an unplanned visit. I'm glad that I caught the Parade of Flags. (325)

A truly fascinating place to visit -- even if it feels a bit off the beaten path, the Royal…read moreCanadian Mint is absolutely worth the trip. The building itself is striking, with its modern architecture set against the open prairie backdrop, and the moment you pull up, you know you're somewhere unique. I absolutely love the parade of flags out front -- it's such a proud and beautiful touch, showcasing all the countries that have had their coins produced right here in Winnipeg. It really drives home the global importance of this facility, and it's something you won't see anywhere else in Canada, except Ottawa. Inside, the guided tours are informative and surprisingly fun. You get to see where millions of coins are made and learn about how the Mint operates for both Canada and dozens of other countries. The staff are knowledgeable and friendly, clearly passionate about what they do. The gift shop is also worth a stop -- lots of unique collector's coins, souvenirs, and fun items to browse. There's also some smaller exhibits/informative boards that visitors shouldn't miss, especially younger visitors. Yes, it's a bit of a drive from downtown Winnipeg, but it's one of those attractions that makes you appreciate just how much world-class work happens quietly right here in Manitoba. A must-see for anyone visiting the city.