I waited approximately 5 months for my appointment with Dr. Kelly at Vero Family Medicine. It was…read morewell worth the wait. She & her staff are very friendly, open & helpful. I did not feel rushed or hurried at anytime. This practice runs with some great team work & communication. Dr. Kelly & her staff are a great find. Please keep up the great work.

Ever since this practice was acquired by Cleveland clinic they abuse the doctors and they quit…read more Then you have to pick a different doctor and they refuse to renew your prescriptions unless you see them specifically even if you were just there with the doctor who quit. Dr. Toor just did this to me. I'm done with the entire lousy hospital and now refuse to use any of their services or clinics - even though I have to pay for it on my property taxes. The county should get a different hospital company.

Just terrible medical care and incompetence. In May, I saw Dr. Rosen for the first visit who did…read morenot impress me, he seemed uninterested and gave me no feedback regarding my health when I asked questions. Waste of time seeing him. However, he was going to do a referral to another doctor in the office, Dr Grettel Rodriguez Garcia. Never heard back from anyone. Now it is November, SIX months later!! and I get a call from them wanting to schedule me with Dr. Rodriguez!! When I questioned why they are first calling me now, 6 months later, she said that I "fell through the cracks" Unbelievable! Do not recommend anyone to see any of the doctors this office.

Great Dr. Appointments are actually met on time, he is knowledgable, succint,He does not preach and…read morecertainly knows what he's doing. By far bes Dr I've ever had.

Dr Williams is great, knowledgeable and to the point. Ginger is wonderful friendly and extremely…read morehelpful. Only 4 stars because Linda at the front desk has been very rude to me every single interaction I have had with her.

I would never recommend anyone to see any of the doctors at this office. There are four doctors…read moresharing a small office, paper files to the ceiling, the office workers are all crammed into a tiny office. Everything is handwritten and too many mistakes are made. There are two Dr. Grays, a father and son which adds to the confusion. I had seen Dr. Gray, the father, a few times. He should be retired by now. No confidence in his ability to diagnose anything serious, after he had no idea what a wart looked like! The practice sees too many patients. Never can get through or have a call returned at all! Or a week later! The visit when they gave me a year-old order they pulled out of a drawer for blood work under someone else's name really cemented my opinion.

From the owner: Specializing in: - Physicians & Surgeons, Family Medicine &…read moreGeneral Practice - Physicians & Surgeons

Awesome staff!!! So happy I found them. A++++ They truly go…read moreabove and beyond to assist their patient.

5 Stars - Exceptional Family Care!…read more I cannot say enough good things about the care we've received! From the moment we walked in, the staff made both my children and myself feel welcomed, respected, and truly cared for. The doctors and nurses are incredibly professional, patient, and attentive--not just to symptoms, but to the individual needs of every member of our family. My kids actually look forward to visits, which says everything. The environment is warm and family-friendly, and the team always takes the time to explain things clearly, whether it's a diagnosis, treatment plan, or just preventive advice. They go above and beyond to make sure we're comfortable and informed. It's rare to find a healthcare team that balances medical excellence with such genuine kindness. We are deeply grateful and highly recommend them to any family looking for reliable, compassionate care. -- On behalf of my children and myself, thank you!

Dr. Valarino is the best physician! She goes over your past and current health. Explains what you…read moreneed to do to be healthier. She encourages me to take better care of myself. Thorough exam, considerate, friendly. Their phlebotomist is gentile. You hardly feel a thing when she draws blood samples. She's the best ever! The front check in staff is also welcoming and warm. People who give negative reviews about wait time aren't grateful. Minimal wait time, no different than any other Dr office. As grateful as I am for Dr Valerino, I have to say the opposite about NP campner (?) and mental health. Please consider there are other psychologist available. I think what NP campner does is a general questionnaire about past trauma. She's a therapist who shouldn't be authorized to prescribe meds. She neglects to focus on symptoms of mental health. I've taken the same meds for 10 years. For 10 years I've been mentally stable, for a decade, 10 years! Granted the dosages of RX I take is above average-I've been stable for ten years, 10... She is either unaware or is insensitive about med withdrawal and it's affects on the patient. My withdraw symptoms mimic being dope sick. Adjusting meds need to be done slowly with a consistent dr appts to checkup on your mental state. Patients need to be in group session one like NAMI (National Alliance of Mental Illnesses). campner has resources for people but doesn't recommend outside help. Patient has to identify their trigger and find coping mechanisms. Group meetings with others who struggle with mental illness help guide and support you. First time meeting her for an appointment she cut 2 of my medications significantly. Without considering the physical and mental effects. She suggested I was, and I quote, "psychologically dependent" and that's why she was cutting my meds. When I contested her, she said she didn't have to write me an rx at all. It came across as power control. My meds were being held for ransom. When it comes to mental health, it's essential you have a competent psychologist...and it's the patient's responsibility to be proactive also.

These fake doctors told me I was type 2 diabetic wanted to start me on medication for type 2…read morediabetes. I have 2 daughters that are diabetic I know the symptoms I'm damn near a endocrinologist with all the knowledge I know. I obviously got a second option and I am not diabetic. I got mis diagnosed in Oslo and in felsmere location. These people are 100% trying to intentionally get you sick. I'm rich now just thought I share with all the unfortunate individuals that can't afford to get real health insurance and see a real truthful doctor. My prayers go out to you guys. I hope tcch changes there ways. They are harming the poor public population.

Dr. Lewis is an excellent physician who has great interest in and compassion for his patients. He…read moreresponds promptly to communications and always takes time to hear your complaints. Equally important he is a very skilled diagnostician.

Terrible care of my 86 year old mother She's…read moreextraordinarily healthy, but when she does have concerns, she's dismissed with no quality of care. When she has a question or needs a prescription renewed, they never return her calls or communicate with the pharmacy to fix the problem. Now the office is going to high end VIP service of 3,000 a year. Are you kidding me? They can't even coordinate low care service! it's a joke.

Love Dr. Cocks, he has been our family doctor for years. He listens and is knowledgeable and is a…read moregood man.

I am very disappointed with VIP HealthCare. My husband and I were both patients there in Vero Beach…read morefor some time. He received a call a couple of weeks ago that our Dr. had quit and they had to cancel his appointment. I called to see if my appointment had been cancelled as well, but it wasn't. I was told I'd be seeing a new Dr. I had seen my old Dr. in February. I got a call from the Dr. office a couple days ago telling me that the new Dr. would not be refilling one of my prescriptions which has serious withdrawal effects if you go off of it without titrating. He refused to refill. I then got a call yesterday saying they stopped taking Medicare Part B as of January and I had to pay the full amount of the bill for February! No one told us this until yesterday. So now I am out of medication that can cause serious side effects and have no Dr. Very disappointed with the way they handled things.

No hope, had appt. today, did all the prelim work, blood tests they ordered and mailed me the…read moreforms. Transfer from their offices in The Villages, FL, existing clients, have records, been there, all info is the same except location. Have had appts. for months, have visited the VB location and given them info they requested. Wife and I travelled to Vero for our appointments this AM, got there, no appts., "they called us to cancel" and don't take our insurance they say. If a problem call someone tomorrow... They never cancelled, never called, never EMailed, never texted, nothing... Do yourself a favor, avoid this location and this company. A veternarian would be a better choice.

It was quick and the doctor was thorough and nice as well as the tech, Janet, who took down my…read moreinformation in the room. I do not like going to the Cleveland Clinic ER in Vero Beach when my doctor has no appointments to see me for even for an acute condition, because it's usually very crowded. Unless you are dying you will see a nurse practitioner which is fine, but they also charge you a facility fee which this Urgent Care does not. At the Cleveland Clinic Hospital in Vero Beach you will wait there up to 4-5 hours to be seen unless you are dying. I like this urgent care and the people that work here. I'm glad it's here in Sebastian.

I went to Cleveland Clinic Urgent care on 3/17/26 I was having Afib, they did two EKG's both…read moreabnormal. They told me to go to the ER in Vero beach, they would send over the records. Due to the fact Vero Beach was 20 miles away, I chose to go to Orlando Medical. I called Cleveland clinic urgent care as I had not seen the results on my chart. The person that answered said the EKG'S were SHREDDED!!! Why? What are they trying to hide, they are incompetent!!!