We met with PA Aliza and Dr. Herb for a second opinion. Aliza was very nice and extremely helpful…read more Dr. Herb was also very nice and very informative. He explained everything to us and assured us that my husband was ok. Even the receptions were very nice. We are snowbirds and feel very fortunate that there is a Cleveland clinic in the area. Thank you so much! Jim and Debbie Daigler

Well this is the second time in a month that I am at Cleveland Clinic. It has been great until…read moretonight. I have had 2 surgeries in 3 days. Not serious 1's other than I broke both my hips. All I want to do is go to sleep. I have asked for my ambient e times. Excuse after excuse after excuse. I must have pissed them off because the machine that reads my BP was taken away because I mentioned it. My BP was only 100/50. They said it was too low for ambient. I mentioned it and it was whisked away! No mention of why other than I feel I pissed Ciera off. What the hell is wrong with this place? I have not slept in almost 24 hours. I need to go home. I need rest.

APRN Amy Perez and all of the staff are so caring! She has me feeling more like myself after only a…read morefew weeks. She truly takes the time to listen and help you on your journey to better health! I could not be happier with her service and all that she has done for me.

If I could put 0 stars i would tell me why I was trying to get an appointment for a simple cavity…read morefor 4 days and was unable to they took to long to answer wanted​ way to much information about stuff that didn't matter was not helpful rude even i ended up getting a appointment with someone else do not recommend

My local VA medical center sent me to Hope Imaging for MRIs of a spine (cervical and lumbar). Both…read moretimes, I was promptly contacted for an appointment which is much appreciated. Availability is incredible. Saturday appointments are a great feature. Staff is incredible. I must also mention the design and decor of this facility which is by far my favorite theme. If you have any imaging to get done, look no further, Hope Imaging is it!

I've been going to Hope Imaging for mammograms for several years & am always pleased that I see the…read moresame tech each visit. She is efficient, kind, thorough & experienced. She always sees me on time, which I appreciate as I usually go on my lunch break from work. Thank you for exceeding my expectations!

I saw Amy Perez for my depression. Something I've dealt with my whole life (64 yrs. old now) and I…read morewas at a very low point in it again. I believe she went above and beyond to work with me in pulling me out of a dark place. For that kind of help, I'm extremely grateful. She showed me that she really cared and that is priceless.

Just wanted to say thank you to Laurel for being exceptional at what she does. Very kind and…read morehelpful. 5 stars

I have been there 3 times Front desk is friendly and…read moreefficient. Nurses and nurse PM treated me well and were very attentive. I checked in with my primary doctor and he concurred with with the diagnosis and treatment. I am very pleased with the treatment and results. A nice touch is that they call a few days latter to check up on you and to make sure all is ok.

Their telephone system is insane. Treatment was great but it's impossible to speak to a live person…read moreto get a referral. On the phone with a bot for 15 minutes three times and they hang up without putting me in touch. Tried again today- a request for medical records dumps the call. Repeated 3 times.

I went to the MD Now at 1150 US 1 in Vero Beach, FL. I had to wait for about 15 minutes before…read morebeing see. I was fortunate enough to have my wife drive me there. I didn't want to drive die to the injury. During the drive, I virtually checked in. It took about 5 minutes. Doing so, I did not have to fill out any paperwork there. Everything was electronically submitted including insurance cards and virtual signatures of all of the forms. I thought all of the staff were very kind, friendly and competent. They did what had to be done for my injury , and I was on my way. I was shocked to see how many people have a negative view of this practice. This is my third time here, and I have never had any issue and have received excellent care. Some complain about a wait, but that's to be expected if there are people ahead of you and you want quality care. I was seen timely based on the number of people ahead of me every time. Ultimately, I have had several positive interactions here and wouldn't hesitate to go back. Thats my 2¢, , for those that remember that rating system!

Out of town guest with a very sick toddler. Intake nurse smelled like cigarettes, did not even look…read moreat my child and walked out of the room while I was still listing symptoms saying 'doctor will be in'. Very rude and unprofessional. Doctor comes in, also did not listen to my concerns, looked in my child's ears and said 'it's viral, I'm not giving antibiotics'. I had to ask the doctor to look in his mouth and listen to his chest. He didn't even ask me to turn my child around so he could see him from the front. Ultimately I got no answers or even a full physical exam on a very sick two year old. Would not recommend this facility to anyone.

Absolutely wonderful surgeon. I had heard he was a very good doctor before I had to use his…read moreservices. The medical community in which I work was buzzing about him before I had meet him. When I did actually meet him, my 85 year old mother was diagnosed with breast cancer. He was recommended and referred by my mother's primary care doctor, Dr. Susan Murphy (no relation). Let me first say I have worked as a health care professional for over 25 years and I know 90 percent of the doctors here in the Vero Beach area. Most surgeons are somewhat cocky, have no bed side manner, and some I would say cautiously say have a "God complex". Dr. Ed Murphy has none of those qualities. During her first initial consult he was caring, compassionate and treated my mother with dignity and respect and even held her hand when she broke down during the consult. He explained the risks of the surgery and was truthful and honest about the outcome but did it in a way that didn't completely scare my mother to death. His office staff were extremely helpful and friendly and any questions or concerns we had they answered and helped us with. They were great when they helped us set up Home Health Care for her recovery at home.. By the way, Dr. Murphy was able to save her breast and the scarring is minimal. After my mother's surgery, about 4 months later, my husband had a gall bladder attack and needed emergency surgery. At the ER we requested him for the surgical consult and even the ER doctor told me we couldn't have chosen a better surgeon. The doctor was very busy but still took on my husband's case. My husband loved him! He was very down to earth, and you could joke and kid around with him too. He was also very professional and told us of the risks and complications that my husband might face. He never candy coated anything. My husband too has dealt with surgeons in there past, as he too had worked at a large hospital and knew many surgeons. He was impressed with his bed side manner. Dr. Murphy removed the gall bladder and even repaired a small umbilical hernia. My husband was in and out of the hospital within 48 hours and his recovery was uncomplicated. You can hardly see the scars but I guess that's because it was done with laparoscopy. Also, the wait time at his office for both the consults and follow-ups were pretty good with both my mother and my husband's cases. In past dealings with other surgeons we were waiting 3 hours because the office staff booked 5 patients at the same appointment. That is so very aggravating and then if your late by 10-15 minutes some doctors refuse to see you or make you reschedule.... but they will make you wait for hours. Needless to say, this was NOT the case at Dr. Murphy's office... no 3 hour wait time. One time we did wait an hour but the office called us ahead of time and told us there would be a wait because of an emergency that had arisen and they gave us the option to reschedule. I thought that was very thoughtful. Lord forbid I need his services again, but if I do, I will be calling on him! He is an awesome surgeon and doctor. Highly recommended!!!

If someone told me, when I began my 33 sessions of radiation, that I would be almost sorry when the…read morelast day of my treatment came, I would have never believed them. In truth, however, beginning with Doctor Ziel, my radiation oncologist, and including his staff and technicians , I was treated with gentleness, sensitivity, and their incredible knowledge of the sciences. They treated me as if I mattered, and I will thank God every day for them!

In early 2019, Scully Welsh was a godsend to me. I was terrified with the new cancer diagnosis and…read moreconfused and really lost. At that time, after each visit someone would take you by the hand to the scheduling staff to make your next appointment. You were almost treated like a child which sounds ridiculous but is so appropriate when you have cancer, you feel like a child... you feel so lost. Ever since Cleveland Clinic has come to Vero, things have changed and unfortunately not in a good way. I have read so many reviews and heard so many positive things about Cleveland Clinic elsewhere but somehow, they are just not finding their footing here. I have just been transferred to my 6th oncologist because they keep leaving. I had one who had come to try it out tell me he hated it at Cleveland Clinic. I also have had one tell me he didn't have time for me, literally the first words out of his mouth to me. It is very obvious it is now being run like a treadmill, patient in patient out quick quick quick. It is just such a shame because the staff there work so hard to try to make things better for those of us in such a terrible situation, and they are clearly not being rewarded as cherished staff. I am still so grateful for the care that I have received but I feel forced to write this review because of a situation I am currently experiencing. The chemo had stopped working for me and my oncologist came up with a plan to begin in two weeks, but in the meantime my tumors are growing and I haven't had any treatments for 6 weeks. Patients are starting to fall through the cracks and it just isn't right. Things are finally back on track but these situations continue to happen. We have a beautiful facility here with the best and most modern treatments and it is being completely sullied by Mismanagement. Currently, there is one person reading the results of radiology tests, so we are all delayed in finding out where we stand. Patients are coming in to find out the results only to learn the results aren't in yet. Does that make any sense at all? Well, apparently it does to management. I will continue to fight for my life and am so grateful to all who have helped me.

What happened to that place? I had a really bad time there for many different reasons today…read more Starting with getting incorrect info from the operator before I even arrived, and ending with a rude ignorant non helpful security guard at the E.R. when I was trying to leave. Shame on this place. They can and should do much better!

I rarely leave negative reviews, but this experience warrants one. I have left several hospitals…read morefive-star reviews in the past, so this is not something I do lightly. (FYI, this hospital has an avg 1.5 star review across every review platform--believe it) I went to this emergency department for a severe Crohn's flare. I have had Crohn's disease for several years, and this same hospital originally diagnosed me and has hospitalized me for it in the past, so the condition is already well-documented in my medical record. When I arrived, I explained my Crohn's history and symptoms during triage. At that time I was told that I would be given medication for nausea and something to help stop the intestinal spasms. Those medications were offered as part of my initial care plan, but they were never administered during my visit. Blood was drawn for testing and I was eventually placed in a chair near the triage area to receive IV fluids and wait for results. I remained in the emergency department for approximately 7.5 hours. During that entire time: * I never saw or spoke with a physician. * No one reviewed my test results with me. * The medications that were offered when I arrived were never given. The department also did not appear busy. From where I was seated I could see the triage rooms and treatment chairs, and they remained completely empty--I photographed them. Several other patients in the waiting room also reported waiting 4-7 hours. After waiting over seven hours without being evaluated by a doctor or receiving the medications that were promised, I finally had to walk into the hospital itself to locate a staff member, and asked to have my IV removed so I could leave. The most concerning part of this visit was not simply the wait time, but the lack of communication and follow-through. Being told medications would be provided and then never receiving them, combined with never seeing a physician or having results explained, made the experience feel neglectful, incomplete and disorganized. Based on this experience, I would choose another emergency department in the area if possible.

Thank you, Dr.Mia for being a truly spectacular dentist, Your entire team is an example of how true…read moreprofessionals perform.Keep up the phenomenal work.Thank you for always make me feel at ease during my visits.Your gentle touch and reassuring words mean alot.-Carmen Pena

Thanks to technology I have proven them to be liars. Not to…read moremention they have told me lies again at the dentist portion of the Care facility Not once but twice However yesterday they lied to me with a customer in the waiting room and I called their b*******. And I finally got seen. No thanks for the receptionist. Who is a liar And States we don't have any openings for several months come back then. Which is what I did today And demanded to be seen because I'm tired of having little pieces of teeth falling out while I'm taking antibiotics for months at a time waiting for care.