Really reasonable prices and decent selection, with more of a sport/camp lean than a military…read morehistory lean like up the street

Arc'teryx makes the highest quality (and best looking) outdoor gear on the planet. The problem is…read moreyou are going to need to refinance your car, get a second job, and sell some of your children for medical experiments in order to afford their gear. This store has most of their current clothing line, but only a few select pieces of gear. Prices are absurd, so you will often find this stuff MUCH cheaper on the internet.

Five stars for absolutely first class customer service on a walk-in repair job…read more Short version: Through blatant and admitted poor judgement and misuse (note to self: do NOT cram ten pounds of shit into a five-pound bag), I managed to bust and hideously mutilate the main zipper on my favorite little Arcteryx dayback. Phoned the store, recounted my idiotic tale, asked if the factory did zipper replacements. Was told that if I could bring it in, they'd look at it and tell me if it was feasible. Upon inspecting the bag, the assistant manager insisted on sending it to the mother ship for a new zipper under warranty, even though I repeatedly told him that the rupture was my fault. Factoring in labor, bookkeeping, and the prepaid FedEx they returned it to me with, they lost a lot of money on my dinky hundred-dollar packsack. I own a half-dozen of their bags and garments. The designs aren't always perfect, but I'll keep buying their stuff when it mostly meets my needs, because their after-sales service is bricklike.

Ordered a hat online. The hat description online showed the hat with a wool lining. Received the…read morehat, and it didn't have a wool lining, I returned the hat. Received an email from Sail saying they would not refund the hat because the hat didn't match the description. I said yes, this is why I returned it. They said they wouldn't refund the hat because it didn't match. Out $75 and no hat. This company is a scam.

They shipped me an obviously damaged product and then have ignored my multiple inquiries. Truly the…read moremost pathetic lack of customer service I have ever experienced. Do not shop here.

I ordered four Druide BioLove Kids sunscreens. Unfortunately, all four sunscreens they sent me were…read morealready expired when I received them. I paid $125 for these sunscreens, and instead received products that had expired in April 2026. I received the order on May 1, 2026. Considering that these sunscreens are intended for young children, I find this extremely concerning. Since all four items in my order were expired, I do not believe this was simply an oversight. Crooks.

Ordered a pair of $117.00 Olukai sandals. When they came, it was immediately obvious they were a…read moremismatched pair. One was a size 9 and the other a size 7. How stupid can their staff be? Now, trying to reach customer service is a real pain. Then if you do reach them ( easiest by phone) they still demand you go to their website to fill out a complaint form with mandatory photo request to prove you're telling the truth about your defective item. Still waiting for them to send me my return label soI can return the damn things, BUT, they have yet to email me that. They refuse to pay return postage for their mistake! My advice? Do NOT order from this company!!

I heard a story recently that MEC and REI were started by the same group of friends, who wanted to…read morebring a European model of coop for outdoor gear to North America. Apparently when setting it up, they agreed to limit themselves each to their country (Canada and the US) in order to stay out of competition and to simplify things for the people who make this kind of specialty equipment. Whether true or not, they have certainly stuck to their corners and MEC remains a one stop shop for all kinds of specific outdoor gear at an always fair price. Plus, I love the people who work here. Gear nerds with none of the gear snobbery, totally happy to help you with whatever level you're at. In these Covid times, I took advantage of their website to order some baby outdoor gear (I am that mama, and I'm ok with it.) The website doesn't have everything you can find in store, or a ton of options in any category, but if you spend hours looking at life jackets online like I did, you'll come back here when you realize they have the only one you need.

Très pauvre service à la clientèle depuis que ce n'est plus une COOP…read more J'ai tenté d'échanger un thermarest qui s'est délaminé. Le directeur de MEC Montréal n'a pas voulu reconnaître que c'était un défaut de fabrication, même si j'en avais un deuxième identique, utilisé selon les mêmes conditions optimales. Très peu de jugement par rapport à la situation. J'ai décidé, après 40 ans, de ne plus être cliente étant donné le mauvais jugement à cet effet.

After a few reps agreed to help, one finally did. I went in for rock climbing shoes and the guy…read morewith the cleft was very helpful! I didn't speak French so he was very nice about walking me through my shoe options available for my size. I told him my size and luckily he brought several shoe options and a 1/2 size larger, because I ended up get in his selection! Overall, good experience. Only minor drawback:There's too many American brands in this store;). Tip: Make sure you know someone with a membership in order to purchase something.

cute workout and casual clothes, nice staff, what's not to like? $5 co-op "membership" fee (really…read morebuying a share of the co-op) is required before you can buy anything.

From the owner: Établi depuis 1989 à Québec, EXO est reconnu comme référence dans le domaine du skateboard, ainsi…read moreque dans la musique indépendante et émergente. Des dizaines de milliers de produits en inventaire!

Great Ski hill in the Eastern Townships. It's not the Alps but it's the best value for money in…read moreeastern Canada. Cheaper than VT.

Can't say enough good things about Mont Orford. If you're looking to get some skiing/snowboarding…read morein or around the Quebec area, you've probably heard the hype about Mont Tremblant or Le Masif. To be honest those are both great hills, but the lineups can be insane. Mont Orford on the other hand is a lesser known hill with a good number runs, a Gondola, Chalet and a good assortment of trails. There's no real "village", which I consider a positive because alot of the time people in the village aren't even skiing or snowboarding - just taking up space. 100% of the employees speak French though, and not all speak perfect English so bare that in mind, and be patient and respectful.