From the owner: Der Spezialist in Aachen für Bergsport, Skisport, Tourenski, Wandern, Klettern, Outdoor, Trekking.read more

Too expensive and not good quality level! Basically one can find everything online for less money…read more Very unfriendly and unpleasant lady in the volley ball section tried to teach me how much air-pressure should be in the ball, whereas different information was written on the very same ball she tried to sell me. After all, I got a flat ball :D Totally incompetent!

I live in the U.S. The importer for Sidi stopped importing the Vertigo Rains, so I took a chance…read moreto order them from Motoin. Everything was smooth, tho' my CC was initinally blocked until I gave them the OK. I rec'd the tracking info and notices online, and the boots arrived in 2 weeks exactly. The only problem was that my CC# was hijacked and 2 attempts to submit payments for Uploader were fortunately held in Pending. I have since cancelled that CC# and obtained a new one. I don't think this is a fault of Motoin directly, I expect their Secure payment system to protect against fraud, but it happened. If I need moto-something from Europe again, I would certainly visit their site for shopping and consider purchasing from them again.

From the owner: XP Sport ist dein professioneller Partner für Leistungsdiagnostik und Trainingsplanung in den…read moreBereichen Radsport, Triathlon und Laufen. Jahrelange Erfahrung und zahlreiche Erfolge bei Wettkämpfen wie der 24h-MTB-Weltmeisterschaft stehen dir mit unseren Dienstleistungen zur Verfügung. Sämtliche Produkte in unserem Shop sind durch unsere Mitarbeiter sorgfältig getestet und entsprechen den Qualitätsansprüchen die es für Training und Wettkämpfe bedarf.

They have so many tricks to avoid refunds... Twice I have returned an item to the correct return…read moreaddress and twice the item has delivered they have not picked the item up and it has "returned"... Twice... So they get to keep the funds and not process the return. Customer service is shocking. I wouldn't use this guys ever again as they are basically untrustworthy. For a German company they are shockingly bad.

I ordered a Jacket from their store which arrived pretty fast, the problem was that the Jacket was…read moretoo large, the size of the jacket was not the same they provided in the size chart. Which is fine I thought to myself to resolve it via Customer Service, as they charge you for sending the item back. So I sent them an email containing 3 questions. -Can I send it back and get a smaller jacket -If not can I get a refund -Lastly could they provide an accurate size for the jacket that is written on the jacket's tag After 2 days I got an answer for the first question, while ignoring the other 2, so i wrote another email asking about the other 2 question. Had to wait 2 days again just receive an answer for the 2nd question. So I sent them a 3rd email about the size of the Jacket. After FIVE days they sent me a screenshot where I can find the Size chart for the Jacket, even though I told them that there are discrepencies between the size chart and the actual size of the jacket! This has to be one of the worst customer service I have ever encountered. So this issue is ongoing as of writing this review, but I highly doubt it will be resolved any time soon if ever.