Great hotel. Lovely location for easy walks to a lot of the hikes here. On the pension, the…read morebreakfasts are excellent and the dinners are good. Staff is very helpful and we have enjoyed our stay here.

Really enjoyed our stay here. Location is top notch directly in the city center. Check in is…read morehandled on the top floor where the bar is, and you get a welcome drink which was a nice touch. Rooms were well sized, although the bathroom was a touch small. We parked at the main Marktplatz parking, which was convenient and decently priced. Everyone we interacted with was very friendly and knowledgeable and gave great recommendations (Dunlin Bar, for cocktails!) . A lovely little spot if you're exploring Innsbruck.

It's certainly not everyday that you can stay in a hotel that's been around since before Columbus…read morediscovered America (1465). With that said, this hotel right in the heart of old-town Innsbruck left a little to be desired. The location was about as good as it gets but the level of customer service that's seemingly everywhere else in Austria was lacking here. The front desk staff wasn't too helpful for American tourists that didn't speak any German. They did put us in the room that Mozart, the musician, used to stay in, which was sorta of cool!

Really nice for the price. I stayed for 4 nights in a single room and was presently surprised when…read moreI opened the door to my room for the first time, I had an amazing view of the alps from a private balcony! The WiFi was good during the whole trip and the hotel is located very close to the center (2-3 minutes walking) and right outside is also a major bus/tram station. The place was comfortable and the people working there were very friendly and helpful. If I would go back to Innsbruck I would for sure consider this hotel again.

Warning! Do not book the Basic Hotel in Innsbruck in Corona time! The cancellation rules are…read morestrictly applied without any kind of leniency, if you are confronted with a cancellation of your flight at the last minute. 1) not any compensation of a part of the booking fee 2) no vouchers offered 3) not even moving the dates to an off season period for them. Extremely rigid and client unfriendly.

Stayed here unexpectedly as my friend insisted staying here. It was cheap and affordable but a…read morevery very old charming building. Make sure you have ear plugs and eye masks as you will really need it. The room was hot in July. Had to open windows. No air conditioning. The restaurant and pub is alive and noisy until about 1 am then its the church bells every 30 mins or so. I was so tired and have no sleep. But it was an experience of a lifetime I must say. Place is somewhat clean but it was really not my taste when it comes to hotels. Hostess is friendly and free breakfast was great. I cant really complain.

I can't say enough about how wonderful this hotel is! We stayed over the Christmas holidays as our…read moredelayed honeymoon. The plan was to ski, but when the weather didn't cooperate, the staff at the hotel, namely the receptionist Veronika (?) went out of their way to make sure we were having a great time. She did everything from arranging for a toboggan from another hotel to making regional cocktail suggestions to putting us on a horse-drawn sleigh ride to Austria. As an added plus, the hotel owners - the Zunterer family - hosted a traditional Christmas Eve dinner complete with a Christmas goose, polka, and Christmas carols. Pros: Modern, recently-updated bathroom; Great location on the main town square; treats were waiting for us upon check-in; Yummy continental breakfast with delicious breads as only the Germans can do it; The hotel restaurant gets an A+ for lunch/dinner; Extremely reasonable pricing Cons: Room was typically European, with small dimensions and two twin mattresses pushed together; Wireless internet was only accessible in a common room, not the guest rooms

It's a great family hotel. The location was good. There is a small path to the slope (black slope…read moreonly) right down to the gondola. There is a shuttle which only takes 3 min down to the gondolas. The childcare room was great! No story for the younger kids up to 5-6 years old I would say. There is also a small playroom with video games for the older kids. The pool area could be bigger especially in the busy season it can get pretty crowded. The family sauna was a great bonus. The Adult only spa was nice, it could have been a little more intimate with dimmed lighting and more spa relaxing music. Not heavy metal.... The breakfast menu was good with lots of options for big and small. Late lunch was great with delicious soups and dessert. Fresh tea would have been a nice bonus but they didn't have that available and the late lunch buffet. The room was newly renovated and was very comfortable. I wish they had small cloth towels and a better toiletry selection like shampoo and hair conditioner. Otherwise it was great for big and small. The service was nice and friendly but could have had a better attitude. This is for one particular person but who knows, everyone could have a bad day... We were ill informed about the location being ski on ski off, since it's only a black slope down option and a little bit of a walk. Overall recommend for a younger families.

This is a decent 4 star hotel set right in the old quarter of Innsbruck, just a 15 minute roll from…read morethe train station, and easy to get to the hop on hop off and trams that circle the city. The front desk is friendly and helpful, the breakfast is a great start to the day, better than many free breakfasts. The room is comfortable, quiet, and they were quietly doing some touch up work while we were there. There is a rooftop restaurant and in the summer a roof patio with decent views of the mountains (somewhat blocked, but nice to look at) I'd stay here again if you are needing a recommendation!

Hotel is cool but this city... is the NOISIEST city.. it's not just that the airport is basically…read morein town, but idk what it is with the permanent sirens. It's literally all day every day. I live in a big city and we don't have nearly as much first responders using (abusing) their sirens as they do here. It's ridiculous. Never seen anything like it. They're nuts. The town is also extremely dirty. Good for a short visit but not more than that. Hotel is ok however.

Awesome, my son and I stayed there a few weeks ago and it was perfect, we wished we could have…read morestayed longer but had alot of Europe to see in two weeks. The rooms we great and the staff was so kind, we needed help with train scheduling and ride to the train station, The area is so beautiful, we rode hotel bikes into the park and had one of the best days ever. We flew from Denver, Colorado and cannot wait to come back. Michael B.

Nice people, friendly, gemutlichkeit, informal, great food, choice in menues with vegetarian and…read morehealthier options including portion control, and clean rooms with mountain views. The hotel has many other activities for rainy days with a reasonable gym and library, plus equestrian activities, nearby golf and tennis, and good WiFi (at least significantly better than my wi-fi in Athens, Greece). Good quiet location with double pane windows, balconies, home feeling (not cold business travel cookie cutter style), and yet location serviced by local bus and near the Karwendel ski lift. This hotel serves as a lovely base camp for day hiking.

I think that I found this hotel on Booking. It received decent reviews and was a fair price. I…read moregive it a 5 1/2 stars! It is located directly over the bridge to the new town. Our 4th floor had two big windows-that open for better pics and to absorb the sights and sound of the moderately busy street and the rushing river. Check in was great with good tips and maps provided. The room was a great combination of new and old - all maintained perfectly. And the breakfast buffet was excellent- pretty, tasty and the hotel folks running the place were very friendly and helpful. All in all - I would highly recommended Hotel Mondschein!

It's hard to imagine this hotel as a Best Western. It's located in a historical row of the oldest…read morehouses in Innsbruck and you have a beautiful view of the river, the town of Innsbruck and the mountains. You can open the windows and listen to the rushing river as you sleep. The bed is comfortable and the room is a typical European size. The bathroom is very modern and has a beautiful sparkly granite top. The shower and sink are separate from the toilet. The breakfast is included and there is a good selection of meats, cheeses, cereal and my staple-Nutella. This hotel definitely impresses!