Hotel was good... there was a scent that I didn't care for but other than that it worked…read more Breakfast service was great and the food was really good. The location is a little bit tricky as it is pretty hidden. You will need to go into the parking garage and then take the elevator to get to the lobby.But ... it is close to a lot of restaurants and shops...so that was very convenient! Would I go back? Maybe...

1. Have rooms ready at check in time when guests with reservations arrive…read more 2. Turn your AC on a little more when it's hot outside. You get to advertise the rooms as having AC, but then you limit the thermostats to where guests are still uncomfortable. 3. You don't have a restaurant. Nothing about the space on the ground floor feels like a restaurant. It's a bar where someone can order bar food to go with their drinks and where you can serve your buffet breakfast. Don't turn away a paying guest because they bring leftover pizza back from their dinner and would like to order some drinks and other bar food from you, simply because you don't want outside food in your 'restaurant' which is really just a bar. This hotel and its staff does not represent the people of Innsbruck or Austria well.

You stay at Hotel Zach for it's amazing location....right near the AltStadt (old town). You are…read moreclose to restaurants, shopping , and many great sightseeing oppurtunities. Rooms and amenities are okay....their breakfast is good. Service is nice.

I liked that this place isn't right in the middle of everything. It's in a quieter area, which made…read morefor a more peaceful stay. The staff were great, and the breakfast in the morning was a nice touch. I was also very glad the room had AC, especially since we were there during a heatwave. I honestly can't imagine how uncomfortable it would have been without it. The way the bed is positioned looks pleasing, but in reality, it's not the most practical setup. We had to be very careful at night when getting into bed so we wouldn't hit our heads. Overall, it's a decent place to stay, especially if you're looking for somewhere quiet with friendly staff and good amenities.

So many good things about this place. Location, staff, food. Staff did stick out as very positive,…read morehappy and welcoming. They did offer suggestions and were professional and kind. Location paramount. You can see the golden roof from the street sitting. Food local, fresh, tasty. I had their daily special of trout. Man said it came from the river Inn caught up stream. I believed him. They had menu in English.

Very good Austrian restaurant in old town part of Insbrook. Atmosphere is excellent as you can sit…read moreoutside and enjoy the weather and take in Innsbruck. Food is classic Austrian and very tasty. We tried the fried chicken which was very juicy and flavorful. The salad with goat cheese was okay, would try something else next time. Potato salad was good with a unique twist. Service and staff are super nice.

It is a very basic room/guesthouse that was a bit dated. There was a basic european breakfast- not…read moreas nice as other places we have stayed but not terrible. The parking lot is small and probably has 6-7 spots. You will have to climb stairs to get to your room. *It is right next door to a church with a bell that goes off every 15 minutes! The last one is 10:45pm and it starts up at approx 7:30 am. In the town, there is one small store and the hotel restaurant that served wings, ribs, burgers, wraps, salads - I did not try it as it didn't look appealing. Plus one other restaurant is within walking distance. So you will either have to eat at one of those spots or drive. Not the views that we were hoping for. I would not return here due to location, lack of amenities.

Nice cozy hotel. Very comfortable bed with free WIFi and breakfast. The staff is really nice that…read moremake you feel like a home.....

This is a fantastic hotel, especially if you book a mountain view room with balcony on the top…read morefloor - a bit more cost but totally worth it. Our room has the bed facing the huge picture window - and with the huge balcony (big enough to have a party on) having clear barriers the view's unobstructed and simply stunning, you'd never get tired of looking at it. Bed is firm, good shower (also has a view as it's glass encased and at one end of room - only the toilet has a door). The hotel is quite new - opened in 2017, stylish and modern, with bar and restaurant and shady courtyard. Breakfast is an optional add on, not cheap at $20 (maybe less if included at booking) but is a very good one with a huge variety of everything, a sumptuous continental with a hot egg/sausage dishes. This is also the only hotel on this trip where we used the spa repeatedly - the steam room and 2 saunas were fabulous, spacious and not crowded (No attendants). Location is excellent as well, on a pedestrian street packed with shops, restaurants, grocery stores, right on the edge of old town. It's one km distance from the train station so a bit of walk or can take the tram from there (#5 for 2 stops to Rathausgalerien - an indoor shopping plaza next to the hotel). They don't provide coffee or tea (I was told there is a vending machine somewhere in the building for that), but there is an electric kettle in the room. They provide the free Innsbruck transportation card for the trams etc for 2+ night stays (you might have to remember to ask).

This hotel is very walkable to everything and has friendly staff, but I cannot give a hotel 5 stars…read moreif you don't have coffee in the rooms, period. The Mountain View is ok (other Innsbruck hotels have better), the AC in July was most welcome, and the shower was nice. The beds were comfortable and the breakfast buffet was great. I didn't love their coffee in the breakfast room either though.

The most amazing Boutique Hotel experience. 5 individual renovated and furnished rooms…read more The owner, Ursula is absolutely fantastic and looks after her guests like no one else. The hotel is open since 2016 and has been built out of an old storage house (Kontor). The love and detail that went into the renovation is amazing. The service is second to none and so is the breakfast (made to order eggs and warm breakfast items. Homemade Marmelade, great bread, 10 different teas, wonderful coffees, etc.) The hotel is very close (2 minutes walk) to old town Hall and wonderful restaurants and shops.

Family hotel just below the glacier. Great restaurant with very fast, smiling and attentive staff…read more All meals we had were excellent.

This lovely hotel is just minutes from the old town attractions, making it a good choice for…read moreexploring the city. Our room was very spacious and modern and included a balcony with table and chairs which we took advantage of for our evening meal. The bathroom was sleek and our bed was very comfortable and the room was quiet. They have a good breakfast and I requested gluten free bread the day before which was some very nice multigrain rolls. I liked that in addition to the usual breakfast items, they had smoked salmon. There is also a spa/sauna area but we didn't get a chance to try it out.

If you're ever in Innsbruck, Germany, this is a great place to stay! You get a gorgeous view of the…read moreAlps and it's located at an intersection where you can also hear the beautiful church bells. We had the Versace Business Suite 2, and it's quite uniquely decorated with marble furniture and patterned carpets and curtains. The room itself is super cute, but the huge draw back is the A/C pretty much blows cool air. We have had it running for about 12 hours and it essentially is just circulating stale air. Keeping the windows open can be a bit loud with the traffic outside and the nearby bars. Thank goodness it's Spring time here, so we were able to keep the windows closed for most of the night! In the morning, the view is gorgeous and the air is crisp!