So this is a tiny tiny Nike store in terms of merchandise and size, but they organise running…read moregroups four times a week for all sorts of runners. Mondays: Women's 5K or 7K. Wednesdays: Mixed 5K, 7K, 10K. Friday mornings: Mixed, 7K. Sunday mornings: LONG ASS RUNS. This is also in addition to the Nike Training Club classes! Pretty impressive for a small store, I'll say. I go primarily to the Monday sessions and do the 7K, which is a normal, short-ish running distance for me. But you'll get an entirely different workout with the pacers, who make you do all sorts of intervals and sometimes all-body training. It's a great workout while also being a lot of fun. The huge thing is that the pacers aren't your annoying, cliche perky cheerleaders; they're actually down-to-earth, relaxed, and amazing at what they do. They'll take care of the whole group and let you work at your pace. If you're faster, they add in extra workouts to challenge you; if you're slower, they will stay with you and figure out how to guide the group so that you'll be able to catch up. Everyone's really friendly, too. Not the type of competitive atmosphere you'd expect! So if you're ever thinking of trying to run shorter or longer distances more regularly with the support of a friendly group, definitely pop by one of the days they run together. If you can't make those specific days, they also encourage you to check out the store on Oxford Street that runs Tuesdays and Thursdays (ladies), though having been to the other one once I'd say that this one is more organised and more like a collective. And did I mention that after 10 runs, you get a free T-shirt? I know what this sounds like, but I PROMISE I'm not being sponsored by them. I'm just SO STOKED by what they offer and just can't believe that more people don't take advantage of this!! Oh, and I guess their stuff is pretty nice and slick, too. ;)

Of all of my global travels & shopping, I experienced the THE BEST CUSTOMER SERVICE in this Nike…read morestore. Here's my story. I bought a pair of sneakers here and unbeknownst to me at that time, they were half size too small. I wore them the next day and walked over 9 miles around London. By the end of the day my toes were so much in pain that I went straight back to the same store to buy another pair just in a bigger size. This is where THOMAS, THE BEST CUSTOMER SERVICE PROVIDER EVER, comes to into the picture. He professionally explained the sizing for me and guided me to the correct size. I thanked him and asked if there's a way to make an exchange instead of buying another £129 pair to replace the ones I didn't need and he told me that it's not the norm, but considering the situation he will make the exchange. I didn't have the box or receipt with me so I offered to go to my hotel to pick them up. Thomas said that he doesn't need the box because the shoes cannot be sold again and asked if I had a mobile bank statement to proof my purchase. Thanks to Amex app, I pulled up the receipt and walked away with perfect pair and happy face. The moral of the story is that a combination of a great company like Nike, that allows their employees to make decisions based on each situation and doesn't strangle them with strict guidelines; and a fantastic employee like Thomas, who has the capacity to see the big picture and creativity to find a solution, is a winning combination. I will keep buying Nike product and when in London only shop in their Neal Street store. And I truly wish there were more retailers and employees like Nike & Thomas! Thank you both!

I have come in here over the past few years, to get snowboarding equipment and I really recommend…read morethis shop for their selection of products and customer service. I was once after a tent, and one of the staff was nice enough to rig the tent up in the shop for me! They have a really great collection of snowboards, bindings, boots, and camping gadgets. They stock brands including Mountain Harbour, Patagonia, Helly Hanson, Quicksilver, Killy, Isuzu, First Resort, Subaru, Animal and Berghaus.

I'm an outdoor guy and I love browsing here at Ellis Brigham. Every time I'm planning to go on a…read morehiking trip or any kind of vacation really, I come here to check out what kind of clothing or gadgets I could need: a new tent? New hiking boots? Some wooly socks or another function jacket? It's a huge store - for central London - and on three floors they offer everything a true outdoor person needs. The sales people here are also always very friendly and assist you throughout. Once, I wanted to buy a pair of shoes and I had that poor salesman fetch me more than a dozen different shoes in various sizes. In the end, I told the poor guy that I needed to think some more before making a hasty decision. (I did go back a couple hours later though, as I just couldn't stop thinking about that one particular pair ;-) I highly recommend!

The staff is super helpful. One of the things I like about this location is they were very helpful…read moreand helping me with an alteration.

I went into Covent Garden Lulu and got the best service ever. Meg went above and beyond to find…read moreexactly what I was looking for a limited edition "London" mat. (I collect them) she found it at another store closer to my house and gave me all the directions and held the mat for me. While I was waiting the most beautiful man in London helped me, I think his name is Will, yeah right of course it is Will, he is so hot how could I forget.... all jokes aside: these guys are great, sweet and perfect examples of why Lululemon is my favourite place to do some sports clothes shopping

Love this place for stocking up on Nike-branded sports wear in London. It seems that a larger part…read moreof its item range is discounted but unlike Nike Factory stores this shop seems to have more facilities. Anyway you will always find some bargains here. I pop in every few months whenever I'm in London and tend to get a genuine branded t-shirt for £12 which would surely cost me twice as much elsewhere. Friendly staff as well, what's not to like?

Avoid ordering online I would advise against ordering from…read moreBlacks website unless you are prepared to be out of pocket when trying to return items. Blacks take no responsibility for returns and despite the fact that I have received email confirmation from Blacks that my return was received by the company and after waiting for my money for over 14 working days, they are now asking me to deal with the company handling returns. I believe that once I have received a confirmation of my returns, it should not be on customers to handle Blacks' internal issues with the third party handling returns. It's a very frustrating experience, so unless you know the size and are sure of the quality of the product, do not buy from their site.

The shop is fine, but had a bad experience with one of the staff who was oddly hostile when I took…read more15 minutes to choose my jacket. Came over out of nowhere to comment that I could keep on trying jackets until they close if I like. Almost walked out without purchasing. The gentleman behind the counter was just fine, but make me not want to return.

absolutely diabolical. I've just tried to return a pair of Veja trainers to be told that I returned…read morea pair of USED Nikes. I am beyond insulted and will never be using this joke of a company again.

WRITE A REVIEW (http://www.reviewcentre.com/write-a-review-1415623.html)…read more DO NOT USE THIS COMPANY (http://www.reviewcentre.com/Online-Shoe-Shops/Zalando-www-zalando-co-uk-review_2015140) Written on: 02/05/2013 by helenmcfad (http://www.reviewcentre.com/visitor_helenmcfad.html) (2 reviews written) Iordered shoes. I got an email at 0142hours on 2nd May 2013 stating that'there has been a delay with your parcel leaving our warehouse' 'The delay has been due to the item(s) you have ordered undergoing relocation from one warehouse to another' Alarm bells rang so I looked up reviews oops, not good. I emailed the company at 0616hours to cancel my order and ask for my money back. Amazingly I got an email stating it was not possible to cancel my order as ' it is no longer possible to cancel your order, since it is in the final stages of the warehouse process and is about to be shipped' so not yet shipped. I sent another email reiterating my instruction to cancel the order as clearly instructed. They send another email at 1707hours saying ' It was stated by us that it was not possible to cancel your order as it had already been dispatched' not what they said in the previous email (which said it was in the final stages of processing). I have responded again stating they are ignoring my instruction. I don't hold out much hope. They refused to do what I instructed. The delay they said was holding up despatch had miraculously disappeared. I don't believe a word they say and my story is the same as I am reading in everyone else's tales of woe from this company. BE WARNED!

Freddy reinvents the movie FAME with its dancewear. Everything in here, including the jazz shoes,…read moreis remarkably cute. Their clothes double as rehearsal and casual wear. You can walk directly from the dance studio into a pub wearing these clothes and you'll feel absolutely fabulous in both venues. Their stuff isn't cheap though, so expect to spend £60 for sweatpants and £45 for cut off shorts when you go shopping for garb here.

I absolutely love this shop. The only problem is that it is expensive. But the clothes are so…read morestylish and cosy to wear. Amazing.

Clearly, this is the running store in Cork. They carry all kinds of top-notch, serious, running…read moreshoes, as well as hydration packs, clothing, and hats.

Whether you're a beginner or a pro, runners need is your playground!…read more For beginners, their experienced staff provide you with a gait analysis to give clarity towards which type of shoe is best for you. It's a very unique part as with the wrong shoe, injuries can occur and stop you performing. This process is all performed on one of their treadmills and video cameras. They store has such a wide range of shoes, I challenge anyone to not find a shoe that feels good in here! They also stock all the equipment you can imagine. Loads of clothes, water bottles etc. It's a one stop shop for all your requirements. In Holborn, the staff are great and very helpful. They've all been there do they know how daunting it can be to start. Ryan, who is the manager is very experienced when it comes to running and another team member, Danielle, is also really helpful. Whether you run or your just looking for a new pair of walking or gym shoes, check it out!

What a huge selection of running and sport clothing. Weather in London was super high and we…read morerealized we need d lighter clothes that would wick sweat while we walked and found exactly what we were looking for. Very very affordable and the staff were quite pleasant, helpful and easy to find

The selection in the TK Maxx's I visited in London was terrible. Way too much Tommy Hilfiger and…read morecheap stuff made in China; not enough high quality merchandise, especially with regard to footwear and handbags. Most of the footwear and handbags was cheap vinyl crap made in China. The stores are incredibly cramped. They are understaffed as well.

Went here on Saturday, I was greeted by friendly staff, and they were very polite. The store is…read morewell laid out. Lots of different brands available and there is a good range of sizes. I found some lovely boots that are hard to find in other stores. I will definitely be shopping here again soon.