I came in to look at spotting scopes. A very helpful young man took out several of the Vortex scopes for me to try in the store. Vortex was having a good sale, which he informed me of. I just needed a decent, inexpensive, compact scope for travel, and bought one at a good price. The vortex tripod was also on sale, so I walked out very satisfied and with a small goodie bag. Excellent service, quality products at a good price. read more

For some reason this store thinks one guy at the gun counter is enough. There's a long line every time I come in here. Save yourself a headache and shop elsewhere. read more

Looks like they may have some decent things. Everything I was looking for was out of stock. New stock coming "any day" with no specifics. Haven't been back to check. read more

Stopped by to stock up on some lures and found more than I bargained for. Mepps Flying C sale, and a few Blue Foxx lures.. The sales rep pointed me into the right direction. Also found a small pot for deep frying on sale, what a good day!!!!! read more

I have never encountered someone behind a gun counter who was so dead set on not wanting my business. Wildly rude and dismissive.

So last year my husband bought me a firearm for my birthday and even though I didn't receive it till February due to the backlog of processing at the state level, they were super helpful in walking me through the process the whole time recommending trigger locks, storage and classes that would help extend my knowledge of gun laws and safety. In March we took the concealed carry course they offer which doesn't really explain anything but how to get a multi state concealed license. Would go through the process here again. Friendly knowledgeable staff and great deals. read more

So, My son and I go to Sportsman Warehouse in Vancouver WA fairly often, and I have purchases multiple firearms from them in the past. Went there today and they had a 9MM Revolver in the glass showcase priced at $399 according to the little tag sitting in front of it. I was going to sell them one of my other 9MM guns that I rarely use and I mentioned several times to the clerk behind the counter that I would be back to make the trade. So, I drove home to collect my gun, went back to Sportsman Warehouse to sell them my gun and purchase the revolver. We went thought all the waiting in line, doing the trade in paperwork, background check paperwork, and purchasing paperwork. They finally rang up the new revolver and it came up at over $600. I told them the tag in the showcase said it was $399, and that was the only reason I was purchasing it. They would not budge on the price, and No APOLOGIES from them. So, I mentioned that I would never shop there again and we left. Horrible customer service, at least admit your mistake and apologize, especially after I spend over 2 hours running home to get my old firearm and wasting my whole morning doing all the paperwork. Needless to say, Sportsman Warehouse is now off our places to shop. I will not be spending another penny at that place. read more

This store used to have a decent selection in the fish department. Now it's riddled with empty hooks and shelves. The spinner wall looks like someone bought a ton of 3-5 styles and spread them out to cover the space one per hook. This store is 5 minutes from my house but I'd rather drive 15-20 minutes to fisherman's in Portland as they usually always have what I need or up to bobs in Longview. Today I went in in hopes to get some cure for my eggs. Once again met with barren shelves. Walked out empty handed drove down the street to Bimart and spent $50 there. Get some new buyers and don't use manufacturer supply chain as an excuse. Stock up with the gear we need in the nw, spend the money and make more money. read more

Today was my last trip ever to sportsmans warehouse. I'll drive further to get to fishermans. 2 containers of worms and 2 container of sandshrimp was $38. Asked an employee if they carried a bait box, he didn't know what it is and they don't carry it in store apparently. read more

Sportsman's Warehouse - Outdoor Gear Near Me - Vancouver, Washington

Always love coming to this place honored customer, but unfortunately, John in firearm department Is definitely a no it all kind of person purchased many guns from here I was asking for an explanation on a firearms super rude thankfully manager is super kind and helpful read more

Service has been okay but they aren't staffing appropriately and following up on items they said they would do. The inventory recently has been terrible and can never find something. On top of that, consistently when placing a pick up order, half the time when it said it was in stock, it fact wasn't and has to be shipped in. read more

Mask mandate is not being enforced in the store. Counted no less than 15 customers walking around without a mask. We're still in a pandemic. Disappointing because we shop here often otherwise. read more

Sportsman's Warehouse - Outdoor Gear Near Me - Vancouver, Washington

I went this morning to look for a day pack. After shopping for a bit I found the pack I liked and also some bug spray. Walked to the checkout and saw their were two cashiers both with the lights lit but the farthest one was not helping anybody. I walked to this spot and was rudely told to "get back and you'll be told when to come forward". I think the better response would be "I'm sorry i'm not ready but give me a minuete and i"ll get to you". Needles to say I returned the items to where i found them and left. I will never shop here again. I have never posted anything negative online but this pissed me off so much I have too. Bob 5/4/2023 about 0930 AM read more

I freaken hate this store. I've been waiting for so long for my hand gun. Since the beginning of December and now it is mid February. I feel like most of the employees here are racist. Bailey, is taking his sweet time to drink his liquid and Andrew saw me waiting and passed by me like I wasn't there. Ethan has been a great help. If there was another closer Sportsman store, I might go there instead. I do not recommend this store unless you prefer crappy service. read more

I don't know how today was my first check in here??? I've probably dropped 3 grand in the past year and a half getting my family and I all geared up for our backpacking adventures. I have gotten everything from backpacks, sleeping bags, jetboil, chairs, boots,knifes to firestarter, hammock straps, hatchets, water filtration systems and dehydrated food. This particular round I purchased a 16" cast iron Dutch oven to do a bigger cook out than usual this Thanksgiving. I knew there were bigger Dutch ovens out there, but wasn't expecting a 16". I had my choice between a few different brands, I went with the one that said MADE IN THE USA right on the box and on the oven also. $87. Not bad. I was under the expected budget so I grabbed some cast iron accessories also. I always stroll over to look at the boomsticks, I never buy one. Insert sad face..... read more

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I'm always disappointed coming in here. Just made a $150 purchase. After the transaction was complete, I asked for a bag. The cashier said she had to charge ten cents for a bag. But the transaction was over and I didn't have any change. I said I just needed a small bag. "Sorry we only have one size." Of course, I wasn't asked BEFOREHAND if I wanted a bag and could still buy a bag. Service here has always been indifferent and now I'm literally nickel and dimed. I'll order online next time. read more

Extremely poor customer service. Missed out on a $300 knife sale. No one was at the counter or near the counter. After almost 10 minutes an employee strolled by, looked at us, and continued walking by without even acknowledging our presence or that someone would help us. Then he got about 60 feet from us, turned around slowly like maybe he was coming to help, and walked by again. This is not the first time we've been ignored but the first time it was blatantly obvious he just didn't care to help. For a place that claims they want to give excellent customer service you completely missed the boat! Shop online or go somewhere else. read more

I went in to Sportsman's Warehouse on Saturday to pick up a few things I needed for the boat. The guy that helped me was great. He gave me a couple of options to work around my budget. While I was in there I noticed they had some pretty great deals on Lamiglas rods and Okuma reels. I ended up buying an Okuma reel. The same guy that helped me before said he could add the line for me at a reasonable price. He put on 200 yards of 80 lb braided line for $20. Great deal. I also picked up an Okuma rod to match my new reel. Check out was very fast and smooth. The cashier was super friendly and inviting. My father who is visiting from California was raving about the store. He said Sportsman Warehouse has a great selection and prices on fishing items. read more

ZERO stars. The clerk at the counter said I smelled like marijuana so he would not sell me my guns and canceled my guns that were already on order. The store manager was a complete piece of shit and voided my second amendment rights right there on the spot. I explained the reason I smelled like marijuana was because I worked at a farm but I was not a user. The clerks at Sportsman's are not the Federal law enforcers. I wrote three letters to the district manager and got absolutely no reply. One manager was named Travis and the other manager was named Justin. Both of these people seem to think they can take away other people's second amendment rights. Then I get a letter on here from Jeremy that does absolutely NOTHING. How about firing the store manager for insulting me in public? How about you actually do something other than write a little note on yelp? How about telling the clerks marijuana is lawfully used in Washington state? DO SOMETHING. TAKE ACTION TO MAKE YOUR COMPANY BETTER. read more

What a treat, walking in at 9:00 am, an hour before any other store was open, and finding what I was looking for quickly with no help. A beautiful store, and I needed a relatively obscure item, a small metal bottle for fuel with a leak proof cap to store motor oil on my motorcycle. These days of disposable everything, it's nice to find something lasting and useful read more

Sportsman's Warehouse - 11 oz Dedicated fuel storage bottle - Outdoor Gear Near Me - Vancouver, Washington

Bought an over and under shotgun, I dealt with the most impolite people on the planet at the gun counter. The guy that started my paperwork failed as he was indifferent and needed to go on his break so he turned me over to an associate that had to start from scratch getting my information done and submitted to NICS. The guy that was going on break wasn't one bit polite about it and basically dropped the job in his co-workers lap and talked to him like he was a dog. I asked some questions about the stock to see if the guy knew what he was doing, he said it was composite when it was obviously a wood product. He took it out of the box, it was kinda stiff but I thought maybe it needed to be cycled a few times, he couldn't be bothered to take a look at it when I mentioned that it was a bit too tight. I took it home and cycled it a few times and it gouged the two surfaces that came together, I'll bring it back and hope they can replace or refund my money I bought it 2 days ago and never fired it. This experience was giving the gun counter a second chance. I went in two or 3 years ago to buy a specific gun and the guy behind the counter flipped a monitor around for me to "find it myself", (he's still there and still a jerk). I went to Cabelas (excellent experience) and bought what I needed. Fortunately, they ditched the stupid monitor system as I could look at guns on a computer at home. I have to say that I won't ever cast a shadow over their gun counter again, I don't like to be treated like I'm a bother. I have noticed that these are problems that start at the top of the company and trickle down through the employees, to see the biggest jerk I've ever dealt with still working years later is indicative of a larger issue. I hope Cabelas gets a store near Vancouver as they will siphon off most of this companies customers. Follow up: brought the price of crap back to the store and they said they don't take returns. That was my last visit to them ever. I'll call the manufacturer and return the gun to them. read more

Terrible customer service. Instead of exchanging returning or store credit they suggested I take the product I purchased the day before to a "pawn shop" to sell. I had the receipt as well. Won't be getting my business again and I suggest you shop elsewhere if you can read more

Stopped by on a Friday - mid day. Looking at the knives, no one was there to help, had to go finally and ask the cashier if someone could help me. Once there, the associate was very helpful and friendly. He was new, but did a good job. read more

As far as the fishing department goes, I come here for my fishing stuff all the time. I kind of don't know what I'm doing because I'm still a beginner fisher. Usually when come here, who ever is manning the fishing department would see me and attempt to help me but wouldn't really get anywhere when I tell them I don't know what I'm doing. I would also ask questions on what to use and what fish to go for and I still wouldn't get a sure answer. Today there was a young man named Micheal and he answered all questions I had and gave me all kinds of tips. I will definitely be looking for Micheal when I come back. Thanks! read more

Bought some Merrell Moab hiking shoes from Sportsman's Warehouse. Good price of $89. The shoes arrived soon after (mailed from our local store), but (a) it seemed odd that the shoes were loose in the shipping box (they weren't in a shoebox inside the shipping box); and (b) the shoes were defective: There was a big bulge under the liner inside the left shoe, so it was uncomfortable. Really? Seems like the person who shipped the loose shoes could've noticed that. So I started the return/exchange process, and, online, they asked me to submit photos of the defect. ??? I don't have a way to take a photo of the far inside of the shoe, up by the toe cap. So I drove from Ridgefield to the store, to try to exchange them. The cashier took the shoes and said go pick a different pair. At the shoe area, a nice woman helped me, but the only Merrell Moabs were $135, not $89. I took those to the cashier, but she said in order to exchange them and get these, I'd have to pay the difference of $46. What, I asked--why? She said the defective shoes were a closeout and they didn't have any more of those. At no time in the purchase online did the store tell me this was a closeout. Anyway, in the end, they just refunded my purchase, which was nice, but I didn't get the shoes. Oh, and also they have a big sign outside that brags about best prices. Really? These shoes are $110 everywhere else! So I won't be going back there. read more

Huge breakdown between store and online purchase(s). I have been notified TWICE that my "Order is Ready". (One item, my printed-out form says: "Ready tomorrow." (That was over a week ago!) ~ Store personnel say: "That's just a 'suggestion'. There's nothing here that's here, waiting for you." Two times I've gone in person to pick-up my order. Both times, been told, "Wait for another notice. There's nothing here." They already have my money. Apparently, Customer Service no longer matters. ~ I STILL do NOT have the product I PAID for. Very unhappy. read more

Blackfriday deal was a boldface lie. SW nailed out its black Friday flyer advertising all its deals along with hours, locations, etc. One deal caught my eye and I planned on being first in line when doors opened. I wasn't first in line, but was there when doors opened and was 3rd pick at the gun counter. Grabbed a seat and waited for no 1 and 2 before my number was called. Showed the clerk the BF ad and said I'll take that one. The Clerk says "That's what the last guy wanted. Neither of you will get one because they all sold last night after midnight". Didn't say anything about on line purchases in the BF ad, I checked. Pointed out what "Doors Open @ for BF" means. The clerk says "yea, that's a bad deal, don't know what to tell ya, maybe try back later for the next truck" And that was it. No rain check, no sigh up list, no apologies for lost sleep/time and gas. Nothing. Well "fool me once, shame on you, ..bla, bla.....me" I always thought the parking lot was empty because of the high prices, might be poor service or company policies. read more

Think Cabela's Lite. I am sure the upper management of Sportsman's Warehouse hates to hear that, but it's true. Don't get me wrong, I love Cabela's, and now that there is one in Tualatin it's really cool, but sometimes I don't have the time to get down there. Here's another little thing I found, on a lot of things, Sportsman's is cheaper than Cabela's. I am sure that the upper management likes me again now. I don't camp much, gave up hunting a long time ago and I fish sporadically, so why do I come here? I hike (or I did, I will again when I am done with this cancer crap) and I barbecue. For you amateur pit masters out there let me tell you that this joint has some deals on wood chunks, mini logs and if you swing that way, chips. They have everything Lodge for your cast iron fetish too. We all use those folding chairs that never go back in the bag right, they have scads of them to choose from at every conceivable price. Clothing, candy, backpacks and everything associated with them... I could burn a heck of a lot of bandwidth going on, but I will just say they cram a lot of neat stuff in that building. I will give a big shout out to the staff, very friendly and helpful. Bathrooms are always clean, stores shelves in order, well stocked and fast check out. Kelli just today turned me on to the Loyalty Program, I'm now a card carrying fan. Sadly, on my closing assessment of handicapped access they get only a C. The handicapped parking is three rows away from the door and the parking lot is a little rough for knee scooters (like me), walkers and wheelchairs. However they have a nice ramp right in front of door. read more

These guys have everything! Huge selection of fishing supplies. But most important they have Arnie , he's a fishing guru. Set me up with everything I needed to fish here (I'm new to area) and nothing I didn't need Great experience read more

I purchased a .22lr revolver at the beginning of October, and after a month a wait, I was told I have to come in and redo all the paper work. Not because I did anything wrong, but that because the back ground check had not come back. Now, under Washington state law they could release it to me legally. I was told they 'couldn't', which is not true, and when corrected they said that it was policy to release it. Since doing the paperwork over would mean restarting the back ground check, it is entirely possible they would keep my money and never actually give me my firearm. I am never buying another firearm from Sportsman's and instead will shop at a LGS that actually supports my Second Amendment rights. read more

I only go here if I absolutely have to. I feel it is over priced. the selection is pretty good though for any type of outdoor sporting goods though. read more

The greeters and floor associates were very nice. But the associates behind the gun counter were absolutely rude. There was a line and each associate would help customers that were a certain race. They would make eye contact with my partner and I, but wouldn't say hello Or even ask if we've been helped. We stood there for about 20-30 minutes before a younger gentleman came and asked if we'd been helped or not. There was another customer that was not the same race as the associates as well and he wasn't helped either. He ended up walking away. read more

They sold me some very crappy fishing gear and they have a no return policy. Rod and reel were in perfect condition. Never buying from them again in my life. Amazon! read more

Ordered online for pickup and the system said they had an item in stock. Got an email saying my order was ready, but in the email it said the item was delayed. I called and the first woman was pretty rude and then she transferred me to another woman who was nicer and informed me that 1. It was gonna take a few days for me to get my item (I ordered in store because it said I would be able to pick it up today and i was leaving for a trip) 2. They couldn't refund it because it was already on its way to the store but i could receive a refund once it got there... but that once the refund was initiated it was gonna take 7-10 business days for it to show up in my account. Pretty disappointing experience. read more

This is for the poor customer service from, I believe a Danielle. When I said hello, how are you?, she said, nothing. Blanks, zero, nada. After handing my receipt. She said nothing, no thank you, etc. Who hired this person? Are you aware of her style? Not a good one. Other than that the store is well stocked. Transaction date 02 FEB - Register 1/ 2:14pm read more

I purchased a firearm and was then told that they would not hold a box of ammo for me so that I could actually use it. They then changed their policy a few months later, and refused to help me out when I called about it because then "they would have to do that for everyone". Hey, dick... YOU SHOULD! If someone has spent hundreds of dollars on a gun in your store, the least you could do is hold one box of ammo for them before putting the rest on the shelf. I will shop elsewhere for my next gun on principle. Hope it was worth losing a customer! read more

Customer Service is non existent at the store level and online. I am trying to spend $500 with them on a pistol that is temporarily out of stock. S.W. has no system in place to notify customers when an out of stock item will be available and when it is, no way to let you know it's back in stock. Instead their " state of the art " customer support requires you to check back with them on a regular basis to verify availability ! I can't believe that a large retail store chain like this isn't geared with all the current order fulfillment technology to support their business and ultimately their customers. There is too much top of the line competition out there for these guys and if they don't step up their game plan, SW will probably not be around for much longer. read more

Went to the store last evening but won't be going back for quite some time. I saw at least one staff member without a mask and several others with masks below their nose. Also quite a few customers without masks. Had to ask an employee to speak with two young guys wandering around the store without masks. Most sites are pretty good about mask usage but didn't feel that way at this store. read more

Overall good experiences here. They have a military discount if that's what you're looking for, and the associates are all really friendly and helpful. Only problem I had there was when I purchased something online, and wasn't able to pick it up for a while because of a computer issue they were having. I was super annoyed, but they did make it right. Great selection of firearms and extra stuff you can't live without. Also great selection of shoes and boots and lots of other stuff I don't shop for much. read more

Don't bother trying to call. On hold for 10 minutes after being transferred to "someone familiar with that department" then hung up on before anyone answered read more