Worst laundromat in Charlestown, the machines don't put out water to wash your clothes all the…read moredryers suck and there's never attended here to refund you for your money. Spend eight dollars on one of the big machines to wash my quilts and water never came out to even wash them recommend not to come to this location. There's a new one by the Martine and Charlestown recommend everyone to go there. This laundromat has gone to hell you will lose your money. Clothes will not get washed.

Most machines had out of order stickers. The ones that did not have the OOS was 50/50. Then if it…read moreate the money the folks tried to claim that they could not reimburse us. In broken English. Finally got the money back. Had multiple loads and blankets to do, so I just wanted a 1 stop shop. 1 load running. I will take it home wet. Never again. No stars.

Electric went out I understand not controlled by business. But the customer service was horrible I…read morenever got my full refund when I got my refund it was over 2 weeks and was not even the right amount.

Been awhile since I've been in the situation of having to use an outside source for laundry. I…read moreespecially like it for the large load capacity. Life-saver...

Came to Whale of a Wash when our machine was on the fritz! Very clean establishment and every…read morething you need is right there. Good to know there is a go to place in an emergency like we had.

Mama's saved the day for me! My washing machine broke and…read morelaundry still needed to be done. I dropped off two baskets of dirty laundry and two hours later picked up cleaned, folded clothes! I have used their service many times since! King-size comforter! Easy Peasy! I highly recommend them!

This place started off great, but has no kind of fallen apart. Most of the machines are broken.The…read morefew that aren't are taken up with people that are dropping off and the staff is washing them. Same with the dryers. Several of the lights are burnt out or flashing. The toilet in the women's handicap saw is still loose and wobbling. Good news is, is there a gambling machines are up and running perfectly.

We have been using this laundromat for several years and find it to be clean, well maintained and…read morethe quarter machine is kept well stocked. If the laundromat were not so convenient we would probably have replaced our washer by now!

Not open when sign says open until 10pm!! Arrived at laundry mat at 8:48pm. Door locked. Lights…read moreon.

We did the full service wash and fold package while our washer was out of commission and waiting…read morefor repairs. Clothing came back clean, smelling great, and well organized. And it was not too expensive for what we got. Highly recommend.

This was my first visit to WaveMax as I had pillows and comforters I couldn't wash at home. Their…read morelarge capacity, reasonably-priced machines made it easy to do. The store is well-lit, lots of open space, long tables for getting organized and folding, and wifi. The machines were powerful with incredibly fast spin cycles that minimized drying time. I was very happy with my experience and will surely go back when the need arises. The attendant seemed so happy to work there that she danced as she folded clothes, and owner Stephanie responded immediately to an on-line question. This was a great experience.

Anne is the worst. Straight argued with me about her saying something. No apology or remorse or…read moreeven I mistakingly heard something na just " why would I say that " followed up by "I absolutely didn't say that" I'm not trying to get anything from them nor did I ask when the issue occurred however SHE SAID IS THERE ANYTHING I CAN DO FOR YOU SERVERAL TIMES. SHE STATED AFTER I SAID NOTHING WE WILL TAKE CAR OF THE WASHER DRYER TIME AND WHATEVER GAS AND TIME IT TOOK OUT OF YOUR DAY. So be professional next time and handle the situation better if or if not being about your word idc but I won't be spoken to like that ever.

Located in a strip shopping center. $2.75 to wash in regular top load washing machine. 25 lb…read morewasher is $4 & 60 lb washer is $6.50. Laundromat is clean and change machine available. Vending machine in laundromat for snacks but no public restroom available in laundromat. Many dryers, 30 lb dryer 8 minutes for .25. Not many options for laundry in Martinsburg, so whale of a wash seems a reasonable location.