I went to Purple Hamper based on previous reviews and because my king sized comforter could not be…read morewashed in my home washer. The owner personally helped me through every step since I was not familiar with which machine to use and how much laundry detergent would be good. She carried the heavy wet washed comforter to the appropriate dryer and when it was dry she also helped me fold it for transport home. The place is very efficient and clean.

The reviews were good so I drove there and took a man's sport coat to try. Pleasant staff quoted…read more$12 so I asked if I could try the free delivery back to my house. Turnaround was very quick! Driver left the jacket on the front porch in front of the door where it fell out of its plastic bag and into the dust on the door mat, but it was easy to brush off.

80% of machine's are out of order! Literally had to wait in line for a machine! ALL machines take…read moreonly quarters. BUT they say they are getting NEW machines next week! NOTE: this is the same place as Coin Laundry. NEW MODERN MACHINES COMING THIS WEEK!! (Just talked to owners)

A real blessing to find such a clean facility that's conveniently located near my home. The staff…read moreis wonderful.

I've been using Prosperity Cleaners since moving to the area about three years ago. I've always…read morethought they were on the expensive side, especially at roughly $5 to $7 or more per shirt, but the work got done and, until now, the pricing was really my only complaint. Unfortunately, my most recent experience completely changed my opinion. I dropped off 15 shirts and was given a receipt showing a total of $79. When I returned to pick them up, I was charged $108. That is almost a $30 increase from the price on the receipt I was given. I politely questioned the difference and showed them my $79 receipt. I was told that some of my shirts had to be hand pressed because of the material, which resulted in additional charges. My issue is simple. They had the shirts in front of them when I dropped them off and gave me a receipt for $79. If certain shirts required special handling that would increase the price by nearly $30, I should have been told before the work was performed. What bothered me even more was the explanation that this is why they do not charge until pickup, because the price can change. Really? I can understand a small adjustment under unusual circumstances, but going from $79 to $108 is roughly a 37% increase from the price I was originally given, without notifying me or getting my approval. What also concerns me now is that I rarely bring my original receipt when I pick up my clothes. Normally, they simply look up my order using my phone number and I pay whatever amount comes up. This time I happened to have the receipt with me, which is the only reason I noticed the discrepancy. I cannot say whether this has happened on previous orders, but after this experience, I certainly wonder. My advice to other customers is simple: keep your receipt and compare the quoted price to what you are actually charged at pickup. For three years, I accepted paying their higher prices because they provided a service I was generally satisfied with. But I cannot accept being quoted one amount, having the work performed, and then being told at pickup that I owe substantially more. The cleaning itself was fine. This review is about the pricing practice and how the situation was handled. After three years as a customer, they have lost my business. If I could give zero stars based on this experience, I would.

Ridiculous price for two laundered shirts. The lady charged me $14.40 for 2 shirts. I paid this…read moreinflated price as I needed the shirts before I packed for a flight.

Service has been ok during our 3 years of patronage. Then, out of the blue, they decided to start…read morecharging extra for tall shirts (yes I am 6'5"). What is a bit bazaar is that the only difference between a regular shirt and a tall one is an extra inch in the body and sleeves. So, what is the additional cost to justify the up charge? Ten cents? But hey, businesses are allowed to charge whatever they want, of course, and, in the end, they kind of did me a favor. After I quit them, I found an excellent dry cleaner nearby (University Cleaners). Better service, no discriminatory up charges for tall people.

Friendly and prompt service at a fair price. They did a good job, and the items were ready the…read morenext day as promised. They've become our "go to" cleaners!

dropped of a uniform shirt and pants. came to pick them up and they claim they don't have them. the…read moreuniform replacement will cost me $120. every time i had been picking up there had been creases in my uniform shirts from the iron or press methods used and the pants smell unclean.

Poor quality white shirts come back gray, does not take responsibility when he ruined various…read moreclothing including a silk blouse.

They have new hours posted on their door. Please note their updated hours are: Mondays-Fridays 7AM…read more- 6PM, Saturdays 9AM - 5PM and closed on Sundays. I needed to have a long wool coat dry cleaned. I was quoted a price and given a time frame to stop by and pick up my coat. I'm not familiar with prices, but I was quoted $27 for a full length wool coat and a week turn around time (just wanted to give a reference, in case it's helpful to other people). I didn't mind the long turn around time because it wasn't really an urgent matter for me. There were no surprise charges or extensions on the time for the service. My coat came back and is as expected. This location was super clean and organized the couple times I have come in. The lady, Jenny (spelling may be incorrect), that is there was really friendly and approachable. I have also observed her interact with other customers, and I've only ever witnessed pleasant interactions. There is ample parking. The location is also in a safe area close to George Washington University Virginia Science and Technology Campus. There are restaurants and other shops and services nearby. They offer alterations as well, but I have not had any need for this service. Should I use it in the future, I will update the review. I will most likely continue to use their services when I need it.

I called today to see how much a knit dress with no complicated hem cost to hem. It was $45!!!!…read more My daughter lives in NY and they don't charge that even there. Rip off

Been going here for years, same nice lady always working hard. Reliable, priced right, great…read morelocation and parking.

I have been taking our clothes here for 3 years then we moved to Chantilly. I still use her. She is…read morevery friendly every time. Never had a problem with the clothes. They are always done on time and we are happy with how they are cleaned. Defiantly happy going here.

Horrible place. They lost my shirt and then argued with me about compensation. Refused to follow…read moretheir stated reimbursement policy on their receipt. The woman laughed at me when I asked for money. Take your business elsewhere. This place needs to be put out of business.

Very efficient business. The owner is very nice and offers affordable pricing. Happy to have a dry…read morecleaner I can depend on in my neighborhood.