I was giving a quote via text to clean a rental property after it had been painted, new carpet installed in the bedrooms, kitchen cabinets freshly painted, and oven and fridge not needing cleaning. Had they gone a little over the original quote I would have been fine, but it was three times the original quote. Deceptive communication. Do not recommend! read more

Spotless Cleaning helped me when I was in a pinch. I needed a move out clean at the last minute and they made the timing work!! Very reasonable prices as well!! They did such a great job I will be having them come in to clean my new place as soon as I'm settled in!! Thank you Spotless Cleaning!!!! read more

I have had private cleaners for years. I knew I needed a change but didn't know how bad until Spotless Cleaning came. They were detail oriented and didn't miss a thing. My house is so fresh and clean. I'm excited to start bi-weekly cleanings with them. Professional, on time and they actually showed up which is a huge challenge these days! read more

I wrote this over a week ago and have now decided to post it: In seeing other reviews I wonder if the owner, Michelle, had a bad day. Hold tight, because I am going to share the good, bad and ugly of our experience. First the good: This was the first time we used them - I came home and the house smelled great and when I opened the fridge it looked amazing. The shine was just glowing in my face and I do enjoy coming home to that. The employees were pleasant to deal with. We both noticed a few missed spots, but given our small but full house and the lack of familiarity with it, I think they did a good job. The bad: There was a misunderstanding between my wife and the owner on pricing at the end of the day and my wife had called about the missed spots. Once offered a solution, my wife was going to pay and was told there was a fee for processing a credit card. After some more back and forth between the assistant and the owner on those fees, we were back at paying the balance due which was $250 for the deep clean of our house (a fair price in my opinion given the 8 1/2 hours of actual labor - 2 people were there for 4 1/2 hours), less a pre-arranged first time customer discount of $25 and no credit card fees. We were also offered a free hour on the next cleaning for the confusion. My wife was about to pay the owner via credit card, but had some more questions about the pricing since she was under the impression it was far less ($140 for our size home for 4 hours). Pricing on their website is not clearly stated and you should take the time to understand what is going to be billed, when you have your initial discussion with the owner. This is very important and you have been forewarned. Perhaps the business should consider having their staff take 5 minutes to go over what will be cleaned and what the new customer will be paying for (cost estimate) at the beginning of their work. The ugly: As my wife was again asking about the pricing and felt she should pay less than the $220 that they had finally agreed on, she was told to do the math - it was simple. It was late afternoon and the owner told my wife she had to go and they could pick up this conversation later again, since she was at her son's birthday party and out of town. I can appreciate that she took the call at that time. 5 minutes after their call the owner, Michelle, sends my wife a text message rescinding the discount, asking for the full $250 and threatening collections if we did not pay by noon the following day. -NOT A GOOD MOVE- I just came home when she received these text messages. I was heated and called the owner (I should not have called so quickly), and had unfortunate choice words for her and her husband who took over the phone. I offered to pay in full right then with a credit card and then realized I am giving someone over a cell phone who I now DO NOT TRUST my credit card info. I said I'll pay cash instead and they can pick it up now. They threatened collections again and hung up on me. I had to text them back and we agreed that I would pay them the next day at their office in cash, which I did. As a side note and proof is in the pictures I added: They told us they took pictures of our house to prove they cleaned it fully. Not sure about you, but I do not know these people and they are taking pictures of my home without my knowledge or consent. WE FEEL COMPLETELY VIOLATED BY THIS ACT. read more

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I literally can't wait for Thursday's. Spotless cleaning does a great job! Michelle always lets me know what time they are coming and that is very helpful. Thanks for everything ladies and great Job!! read more

I used Spotless Cleaning Services. I am very happy with the wonderful job Rosmery and Erika did! I will definitely use then again! Michelle the owner is wonderful! Thank you! read more

If you are looking for professional customer service, I recommend you look elsewhere. Michelle, the supervisor is childish and does not possess the ability to apologize. Crew was late even after being given detailed instructions on getting to my residence. Spanish speaking only. This was not a huge problem except that I couldn't be guaranteed that I could ask for translation help if I needed it. Spotless cancelled my appointment same day I'm guessing because they didn't want to deal with my grievances before we even got started! In short, not reliable. So the unfortunate thing about Yelp is that it is one persons word against another. But I cannot stress enough, buyer beware. Nothing amusing about this "company". read more

I used spotless cleaning for roughly 6 months. The cost is 30-40% more than the competitors and the service is subpar. Over that duration I started to recognize damages to my home. I brought my concerns to the attention of Michelle and received zero concern, only excuses and the implication that I was lying. She was rude, disrespectful and couldn't care less about the customer or their home. I now have thousands in damages with little recourse. I encourage you stay stay away from this company as you will regret your decision. read more

I hired Spotless Cleaning for a bi-weekly cleaning and they have been doing a great job. They sent me Lyn and Brittany who are a pleasure to have in my home. They are on time, friendly, show up with supplies and ready to go. My house is clean and my little requests get done. read more

BEST CLEANING SERVICES HANDS DOWN! Michelle and her crew are very detailed and always leaving my apartment spotless, I have a very big dog and they do an excellent job removing all hair. I highly recommend this company, the name doesn't lie! read more

I've been working with Michelle and her team for a few months now and they have been nothing but great. They're in and out and leave everything sparkling. I look forward to coming home after their visits. read more

Spotless lives up to its name. Impeccable home cleaning, friendly and professional customer service and scheduling from Manny, and the lowest price out of several Denver cleaning services I tried. High quality and a bargain! read more

do not use this company. have had serious problems with damaging items as well as items missing. Owners have both showed up intoxicated. Be very careful if you ever hire them. read more

I was really happy with the services from Michelle at Spotless Cleaning. She called ahead of time to confirm the appointment, then her workers called me on the way to my home. They did a phenomenal job on my dirty move-in, including cleaning the walls and scrubbing the cabinets. They were professional, pleasant, and hard working. They listened to what I wanted and tailored my cleaning around that, and their attention to detail was impressive. I would definitely use them again. read more

Michelle is awsome. I appreciate her attention to detail. We booked as a biweekly client.

While there were some communication missteps I will say that this company did a good job. Michele is a good example of a small business owner working hard to make it work. She deserves kudos for her commitment to her company and her employees. Thanks Michelle! read more

I am very happy with Spotless Cleaning. I had a deep clean and WOW! nothing was missed. Nothing. I am very impressed and have hired them for every 2 weeks. They were running late from their first job but kept in touch with me on timing. They were friendly and professional. read more

Spotless did a lovely job and lived up to the name spotless. However, the estimate they provided for the service was for 24 man/hours of work. When the actual amount of time hit 39 hours I asked them to please hurry and finish. I watched them work during the entire time they were at my house. They were slow, inefficient, and the owner was on the phone trying to run the business, clean at the same time, and all on my dime. They are nice enough, but not worth hiring. read more