Dr. Stein is our IVF doctor and his team are amazing. We had to do rounds of IVF, but the 2nd time…read moreit failed, I was ready to give up! I'm glad Dr. Stein explained to me my situation and helped me understand the process. He is an amazing doctor and always makes time to answer my questions. He also have an excellent recommendations for other doctors/specialist. One time, I told him that the doctor was fully booked and cannot see me, he made a personal phone call to squeeze me in their busy schedules. The billing team at RMA (Cynthia & Iskandar) are great also and helped me with any billing inquiries. The phlebotomists who drew my blood for monitoring are excellent as well. I'm scared of the sight of blood and I get nervous but Yasmin & Jennifer are so kind! It was bittersweet when I graduated from RMA (I am 15 weeks pregnant now). I miss going there! To those who are thinking of going here, please do not hesitate! Have an open mind that IVF is not 100% guarantee....but they will do their best to reach your goal. Dr. Stein, THANK YOU from the bottom of my heart. Thank you for not giving up on me. Wishing you and RMA all the best!!

Avoid at all costs. This place churns patients through with no critical thinking or specific…read morepatient attention. If you have PCOS, endometriosis, etc., they will not try to get to the root issue and help you, they just want to push you to IVF. Outside of the questionable medical attention, my biggest gripe is with the admin. Nurses take forever to respond, procedures are not explained to you in advance, you do not have a direct line to finance, etc. I had to follow up nine times, including the day of a procedure for them to submit a pre-authorization. To make things worse, after I told them I was no longer seeing them, several weeks later RMA submitted a rogue pre-authorization to my insurance which caused a massive issue. I would seriously avoid this place at all costs. Reproductive health is stressful enough as it is. You don't need the extra layers of stress that RMA creates.

I'm all about making the best decisions with the information I have. And as a woman inevitably…read moreapproaching that stage in my life, I wanted to know where I was at with fertility. Many of us spend the better part of our lives trying not to conceive, so the idea of trying to get pregnant can feel daunting. A friend had gone to Kindbody in LA, and like me, felt some stress about the ease of fertility. She did the "pulse assessment" that involved some blood work and an ultrasound. It's to give you an idea about where you stand with fertility, and your success rate based on a number of factors. I chose to do this too. And to be honest, it took me a few months to finally commit, but I'm happy I did. It started with a video call with Dr Lipkin. Her assistant, Katerina, messaged me on their platform (very easy to use), and even called 15min before the appt to make sure I had access to the appointment, etc. Dr Lipkin was very nice, answered all my questions, and helped me schedule an appointment to go for blood work and the ultrasound. Going to the Kindbody office in Flatiron was a pleasant experience. The office itself is really cute, kind of like a new age clinic. You don't see the doctor there, but they have a bloodwork technician and an ultrasound technician who you'll see. Bloodwork was easy, they did a great job. The ultrasound was painless, and as they do the ultrasound, they explain everything and show you as they do it. I even had a question related to a previous test, and the technician afterwards pulled up my file and answered all my questions. Really nice. About a week later, I had my follow up with Dr. Lipkin remotely. She went through all of my results and made me feel at ease. I also had some related (but unrelated) follow up questions for Dr Lipkin. It was really easy to message Dr. Lipkin via Katerina on their platform. Both my questions were answered within 30 minutes. Some reviews mention they were salsey and pushing IVF. I actually didn't find this to be true, this assessment cost me $99 out of pocket, and insurance covered the bloodwork and ultrasound. In fact, I actually found them to be considerate of cost and gave a thorough breakdown of what insurance covers. FYI they also have a men's fertility assessment!

An up date to my experience with Kindbody. They are still charging me for egg storage to eggs I…read morefrozen, transferred ownership of to someone else, then they refused to take possession & kindbody coming after me for the fees, and after all my written and phone contact over the years discharging the eggs they are still billing me. They owe me money yet are charging me for eggs I made clear years ago I don't want stored or to pay for as I did everything ever asked to remove them from my ownership.

First time at this office and everyone was very welcoming and friendly. I really appreciate that…read morethey're open before 9am so I can schedule appointments before work. I felt heard by all the staff when I had to voice a couple of concerns and they asked a lot of follow up questions to make sure I was comfortable and had everything I needed. Even the restrooms were comfortable. Happy with my experience and it was a surprisingly pleasant start to my day!

I rarely leave negative reviews, but my experience with Pure OBGYN's billing department was…read moreincredibly frustrating. I went in for a pelvic pain/endometriosis visit and during the appointment was told I was overdue for my annual exam, so preventive services were completed at the same time. What was never proactively communicated was that this would result in multiple separately billed visits and hundreds of dollars in unexpected patient responsibility. After seeing the high-level claims in my insurance portal, I requested an itemized statement and billing/coding information from Lizaveta, the billing coordinator, so I could understand the charges submitted to my insurance. Instead, this turned into an exhausting back-and-forth where the requested information was repeatedly not provided. My issue is the lack of transparency, lack of proactive communication regarding billing implications, and how unnecessarily difficult it was to obtain basic billing documentation. As someone with endometriosis who unfortunately has extensive experience navigating healthcare billing and insurance, this was a simple request made unnecessarily difficult. While I have liked the doctors I've seen at Pure OBGYN, my interactions with the billing department have unfortunately left me with a very negative impression of the practice overall. Because of this experience, I would actively advise any friends, family, or other patients reading this from being seen at this practice.

How does someone start a review for a group of people who fulfilled a dream? My husband and I…read morestruggled to conceive our second child before coming to RMA. We were referred to Dr. Daniel Stein by a friend and we could not have been happier with our experience. Dr. Stein and his team showed a great deal of compassion and warmth. It's easy to think that in the field of infertility compassion and warmth should be a given. When you think, however, that this is RMA's everyday it could be easy to lose sight of each family's struggle. Dr. Stein does not lose sight of that struggle, nor does his team. We felt truly cared for even though we were one of hundreds (?) thousands (?) that RMA was treating at the time. In working with Dr. Stein, he explained everything clearly and handled our questions respectfully. Whenever a choice was to be made, Dr. Stein outlined the options and guided us as to which path he thought was best for our case. I can't say enough about how appreciative I am for Dr. Stein's work with us. The rest of the team was wonderful as well. The nurses, physician assistants and counselors were friendly and good-humored, which when you're going through this experience is not something to take for granted. If I could have met the embryologist/s who handled our case, I'd likely give them the biggest hug as I am eternally grateful for the care they gave our baby when she was just a cluster of cells; a cluster of cells that belonged to a nameless, faceless couple and was nonetheless cared for diligently. I think my only hint of disappointment has been with the financial office. While everything else in our journey felt seamless, dealing with the finances felt clunky. I hope that whomever reads this review is inclined to use RMA and benefits from their services.

Stay away. The fertility/infertility process is already stressful, expensive, and vulnerable. This…read moreplace is a mess - administratively from top to bottom. They will prescribe wrong dosage of drugs and blame you for it. They will tell you insurance doesn't cover it, make you work with one of their third party payment providers - and then once you've paid tens of thousands of dollars, they'll bill your insurance...and your insurance actually does pay them, leading to double recovery. It's heartbreaking working with them.

i wish for every parent the empowering, transformative birth I had with this practice--an…read moreexperience that should be a universal right but that is unfortunately a rarified privilege. i have early life medical trauma, as i imagine is common for many women and people of color. before my experience with Village Obstetrics, which took me as a late transfer at 36 weeks, i ranked childbirth as among my biggest fears. now it is among my most liberating and empowering experiences, all thanks to Dr. Worth, Dr. Mussalli, Lourdes, and Leanne. i have a genetic predisposition to hypertension and knew that preeclampsia and early induction were likely for my first birth. but i was committed to as natural a birth as possible, and, for brain and organ development purposes, to keep my baby gestating for as long as it was safe to do so. when i voiced these values to my previous doctor - a highly regarded OB in NYC - she stood over me and shouted in my face, while my bump was out and exposed, that I didn't have that option because I was a "geriatric." (I'm 36 years old.) I contacted Village Obstetrics the next day and, despite that it was a Saturday during her long-planned vacation, Dr. Worth called me the same day and spent two hours on the phone with me, and then texting and emailing over the weekend to follow up. every in-office experience was similar--Drs. Worth and Mussalli spent as much time as I needed during each appointment, and that indeed included some two hour visits. thanks not just to the doctors but also Lourdes and Leanne, the office feels nothing like a clinic (important for those with trauma) but more like a home, where one is cared for and valued as a human being. I never once felt like I had to be my own advocate, never once doubted whether the doctors were on my side--a too-rare experience in obstetrics (I've had prior pregnancy losses and have tried out my share of doctors). my baby was born on her due date at 40 weeks; her birth was safe and smooth, and we were both healthy and discharged 24 hours after birth. any other practice would have forced me into induction at 37 weeks, but Drs. Worth and Mussalli worked with me to balance the risks against the benefits for *my particular pregnancy*-- a refreshingly humane approach in an inhumane world far too concerned with reading statistics and warding off liability. it's worth noting that Dr. Mussalli--who more than overcame my distrust of male doctors-- is one of the only high-risk doctors who still handles deliveries himself, and I was lucky to have him at mine. after my baby was born, we encountered a not-uncommon complication because my placenta was not detaching on its own. i've had friends who experienced this and had to be separated from their babies and taken to the OR and undergo full anesthesia. but Dr. Mussalli, pro that he is, manually handled it with zero side effects in the delivery room, without disrupting our precious golden hour-- a gift for which I will forever be grateful. i trust no one else to bring my children into the world. i understand the finances here may be prohibitive. but if you have the means--as someone who (literally) grew up hungry and counting pennies--i can assure you that Village Obstetrics is more than worth it.

This is my second pregnancy with Village and I can't explain how incredible they are. From the…read moreminute you get pregnant all the way through birth, they are attentive, thoughtful, and unbelievably good at what they do. I truly could not give them higher praise and I am a very tough critic. My birth was a dream - exactly what I wanted and had hoped for. You could not be in better hands.

"Patients don't care how much you know until they know how much you care" -…read more I highly recommend Dr. Weidenbaum. Not only is she an extremely knowledgeable provider with an extensive education from world class institutions, she REALLY shows you that she cares. My appointments with her represent the most human, genuine interaction I have had with a clinician in a long time. She is warm, takes her time to ask you questions and LISTENS To your responses, provides clear, everyday language to explain your conditions to you and the recommended course of care. She does not make unilateral medical decisions on your behalf, but rather engages in patient-centered care where she presents you, the patient with the options, each options associated risks and benefits, acknowledges your own individual preferences, and then asks YOU the patient which treatment option sounds best to you. If we had more doctors like Dr. Weidenbaum, our healthcare system would be a much better, more efficient and less stressful experience for us all. I hope NYU Langone has her training the next generation of providers. Dr. Weidenbaum provides flexibility of appointments- offering virtual visits for consultations and follow up visits to discuss results- and in person appointments when exams and testing are needed. I will also say, this was a "top-down" experience. Dr. Weidenbaum's CNA was very pleasant and professional - and also clearly very well trained. I am not the best patient when it comes to blood draws- not the best veins and vasovagal syndrome that results in fainting (and sometimes vomiting!) when I have my blood drawn. Many phlebotomists struggle with my labs. Dr. Weidenbaum's CNA was incredible. She got a vein and my blood collected in 10 seconds! No slapping my arm, no repositioning the tourniquet and consequently- no fainting! I wish I could go to her for the labs ordered by my other providers! Dr. Weidenbaum's administrative staff- Crystal and Jennifer are equally great. They are incredibly responsive, clear in their communication and easy to work with. I really wish the providers I see regularly at NYU Langone Health were more like Dr. Weidenbaum's team. The only reason I took off 1 star for office and staff- and I don't believe this is Dr. Weidenbaum's staff directly - is that I have unfortunately experienced a great headache of a billing issue subsequent to my visits with Dr. Weidenbaum. This is an issue with NYU Langone Health's Physician Billing Department, which I am confident Dr. Weidenbaum has no authority over. I have had similar issues when I visit other providers at NYU Langone Health. My insurance carrier has sent me EOBs (explanation of benefits) showing full payment for my visits, and. NYU Physician billing is sending me overdue notices saying my bills have not been paid. This is really not a reflection of Dr. Weidenbaum nor her team, but rather of NYU Physician billing department, which is not based in New York. Unfortunately, I do know from experience with NYU that there is always the potential for a billing issue when I go to an NYU provider. Hopefully they can resolve their issues as I would not want others to be deterred from seeing such a wonderful provider as a result of the hospital system's administrative issues.

I understand why most clinics have low ratings. Though NYU Fertility isn't 5 stars either and…read moreslightly unorganized, I've had an amazing experience with them. I finally feel like a person rather than a number. They really care about answering all of my questions and have been a great help through my experience with them so far. I had another fertility consultant elsewhere and I just felt like I was jumping through hoops with no results. At NYU they have been very straight forward and I finally feel less hopeless. I'm so happy I decided to go through with IVF here. Wish me luck .

I would not recommend Dr. Klein or this facility. We paid over $400 for a consultation and were…read moreleft waiting over an hour past our scheduled time. When we were finally seen, Dr. Klein was unapologetic, even though it was obvious we were upset. He came across as distracted, avoided eye contact, and was not personable. After the appointment, I sent my medical records along with a follow-up email and never received a response. When I called the office, I was told to forward everything again because "Dr. Klein is not good with email." For the price and importance of fertility treatment, this level of care and professionalism is unacceptable. Dr. Klein is not listed on any reputable "best doctors" lists, and based on my experience, it's easy to see why. I would strongly suggest seeking care elsewhere.

I froze my eggs at this clinic 7 years ago when I was 35. At the time, I was very happy with the…read moreattention and care I received. The clinic was warm and welcoming, and I Felt that all my questions were answered. The cost was very competitive and I felt secure in my reproductive future when I was able to freeze 12 eggs. However, this feeling of positivity changed when I decided to use the eggs 6 years later. By this time I had moved to Arizona, so the eggs were shipped to a new fertility clinic in the Phoenix area. Once that clinic received the eggs (and knowing my intent to fertilize them), they informed me that the eggs are all "granular" (all 12 of them) and that they therefore had lowered likelihood of yielding viable embryos. They said this as if I already knew it, because the embryologist at Extend Fertility had written "granular" in the notes section next to each egg. However, no one at Extend told ME this; it was just quietly written on my report. Had I known this at the time, I likely would have undergone a second egg retrieval. I contacted someone from Extend to voice my frustration about this; these eggs had been my insurance policy, so to speak, and now at 41 years old I was learning someone at Extend knew they looked like poor quality, wrote this on my report, but did not tell me. The doctor at Extend said that there is no evidence granular eggs is a significant factor to note; however, as my fertility doctor in Phoenix pointed out - if that is the case, why was it, in fact, noted? My fertility doctor in Phoenix said if he had a patient with granular eggs, he would let that patient know. I wish Extend had done that for me. Ultimately, I was left with the decision of if I did or did not want to spend thousands of dollars to fertilize eggs that had a lowered likelihood of success. My fertility clinic in Phoenix offered me an experimental procedure that was half the cost of fertilizing these questionable eggs, so I went that route, and my beautiful baby boy is beside me as I type this. So I don't type out of anger or animosity - thankfully, my story ended well. But I write this as a warning to to others that your experience at Extend might be great in the moment, but years from now when you want to actually use the eggs you froze, you might discover bad news.

Dr Susan Levine is an incredible doctor, a highly intelligent, caring individual who listen to her…read morepatients, treats them with respect and address their health issues thoroughly. Dr Levine is a rare find because she cares about her patients more than money. I was so lucky to have found her when I became ill, she helped me tremendously and I will be forever grateful.

Boy, oh boy. This…read moreDr. was recommended by someone because she had successfully treated her EBV virus. Up front, I have numerous health issues, but don't think it is very unusual compared to many of her patients. I mean, if you have Chronic EBV, you are going to have other issues, as well. Dr Levine has all the academic credentials you could ever want, but she is disorganized, forgetful, and dismissive. She missed appointments. Came to appointments without labs which were already posted, and frankly gas-lighted me. For me, she was a disaster.