I've lived here since September 1st 2023 and my two sisters help to make my studio apartment into a…read moremuseum with all of my belongings the staff is very friendly and knowledgeable I am giving my medications regularly and they will be preparing soft Master foods to me match m a s h e d because I choked there August 4th 20 25 and then ended up in Southlake Methodist hospital on a ventilator but I am looking forward to going back to my assisted living facility My meal companion is really helping but I get back to into the dining room where's him but my two sisters happened with me at a rehab center in Valparaiso Indiana I will make this short and sweet doll Jane Barron one more thing there is a special friend of mine a nurse here who was the nurse at the assisted living facility we have our pictures taken together

I am only giving this one star because the place is relatively clean and Ty the intake coordinator…read moreputs on a nice presentation when interviewing. The staff is very lazy. Most of the nurses, especially the department leads sit in the front office most of the time. Our hospice nurses rarely were able to communicate with the head nurses because they were always in this room. I strongly suggest putting a camera in your loved one's room. Once I put a camera in, my eyes became wider everyday. The staff signed off on showers, when it was evident with the camera that my mother was not being showered, which lead to multiple urinary tract infections followed by hospitalizations. I went to visit my mom one day and she was sitting in urine, results 5 week hospitalization and rehab from a horrible uti My mom also missed meals while in assisted living. A friend stopped in one day during dinner time and had to ask for a meal. The kitchen said it was after hours, but would put something together, which wasn't much. Our family was told someone would help her to her meals. My mom was an oxygen patient and 9 of 10 times when visitors came including hospice her oxygen was on empty. The worst was when my mother was dying they refused to honor Hospice orders of administering medicine, resulting in my mother's last few dying days extremely scary and difficult. We had a family friend stop in and my mom's oxygen was on 41. I had called Carla, the head nurse an hour before, asking to administer the morphine and lorazepam (Hospice ordered meds) and she ignored these orders. I also have video of my mom begging for help and the cna's telling her to relax and lay down, while she is suffocating. Rikki, the director of Towne Centre has been informed of all of this and has not returned any emails or calls to discuss further or any inquiries to see my video footage. It tough to see our parents and loved ones suffering, especially when it is tougher than needs be. Moving forward I would only put my loved one in the hands of Towne Centre if you don't want what is best for them. I am so sad that I chose this place to take care of my mother. It was a constant disappointment of how professional human beings take care of the elderly, ill, and disabled.

What a beautiful community! Everyone from the front desk, to the care team to the housekeeping,…read more staff are amazing! There is a reason this community has a waitlist in an area with tons of senior living options. StoryPoint has a reputation for being the best, and StoryPoint of Schererville is a perfect example of why that reputation exists. The community itself is stunning. The apartments are spacious, well maintained, and accessible. The food is great. The quality of the care in memory care and Assisted Living is exceptional. Now their independent living even has the availability of 24/7 care onsite for emergencies or regularly scheduled needs. This is an active Senior Living Community that feels like a family. There are activities for everyone every day. Whether you are a crafter, a musician, an animal lover, a baker, a gardener, a happy hour connoisseur or an exercise enthusiast there is always fun to be had! The life enrichment team does an excellent job of ensuring that there is never a dull moment. The leadership on site go out of their way to keep an eye on the residents to ensure they are safely aging in place. If you are in the market for senior living, I suggest you get in on the waitlist and the fun!

StoryPoint is one place that shows they care. They are not just about saying what you need to hear…read moreto rope you. I found them nothing but kind and helpful , and I'm betting you will too. From the front desk crew, to Dawn who toured us, to the CNA's and nurses, everyone is happy to help with great kindness. Come take a tour and believe what you see. Some places show you their awards, this place has smiling, happy residents as a evidence of their excellent staff and environment.

Debbie, Denzel, & Angela are excellent with residents- they are kind, welcoming, and professional…read more I am definitely going to welcome my grandma to this facility. Keep up the great work!

While my mother received some care, they were not honest with me upon my mother entering Belvedere…read moreas to how little care she would receive. My mother needed more then they could offer, although they convinced me she would be taken care of. Having to place my mother in an assisted care facility was very difficult and after the fact I realized they could NOT give what she needed. As a result, this move too Belvedere was a horrible experience! The cleanliness of her and her room was just awful. While I thought this would help me, it actually was a nightmare. I worried about her everyday...I had to be there everyday to make sure she was clean...her bedding was clean...I often cleaned the bathroom myself because it was dirty. I had to beg them to shower her...I was so disappointed in this facility. Their way out...sent her to the hospital for blood work!!! Then would not accept her back! She suffered bruising and injuries that they claimed they could not explain! Upon entering Belvedere... I had to sign a paper stating that I would not record anything in my mother's room!! I would never ever consent to that ever again!! Very disappointed and I feel guilty because I feel I let my mother down! I was her advocate! Anyone who reads this review...consider carefully your options for care giving. My mother has since past away... I can not change this experience but I regret ever letting her stay for the short time she was there!

If you love your relatives DON'T put them here. My loved one has run out of meds repeatedly and…read moreit's dangerous. No blood pressure meds for over a week. The residents complain about slow service for food and staff sneaking in their rooms when they think they are sleeping. My relative was told by the nursing staff that they would get to her when they were good and ready and that the residents shouldn't use the call button when they need something. We are paying BIG money ($6800 a month) for this place and have complained over and over to the facility about the lack of compassion with their ill trained staff and the difficulty with getting her medication to her and they say it will never happen again. That's a lie!!!!!!! They don't fix anything. For the price we pay, my relative should be waited on hand and foot and treated like a human being and never run out of life saving medication. DO NOT SEND YOUR LOVED ONES HERE.

When my father resided in St. Anthony Village in 2018 he was treated well and we visited him every…read moreother day to ensure his care. He was cognitively alert until his death. We placed my mom there in 2020 on the memory care unit with a diagnosis of dementia. At one point she was found on the cold floor and according to the ER doctors , she had to have been there for hours for the condition she was in. The facility wasn't even going to send her to hospital until family demanded they do so. She was admitted and spent over a week fighting for her life. She returned to the facility on a different unit because there were no open beds elsewhere. She had physically deteriorated from this incident being unable to stand or transfer anymore. Over the next 2 years she had 4 new injuries that were unexplained, some undocumented by staff only to be discovered by family or Hospice staff. She has finally be relocated to another facility where she will receive the care and dignity she deserves. DO NOT PLACE YOUR LOVED ONES HERE. THEY OFFER EVERY EXCUSE FOR THEIR POOR CARE INCLUDING LOW STAFFING....THEY SHOULD OFFER INCENTIVES AND PAY THEIR WORKERS BETTER TO PROVIDE BETTER CARE. The director of nursing and building administrator don't even have the decency to return calls.

Love this place! Recommend it to anyone with a family member that needs full time care. Every…read moreperson who is part of the Village treats the residents with respect and like they are a family and visitors in the residents home!

I am committed to posting regularly until the people that are paid to do their job, do their job…read more Once again my sister is visiting my mother and she's not clean. They are required to check her to be sure she is clean and because my sister skipped a day to visit her, she is dirty. They want to keep them in a wheel chair so they won't be bothered. I will continue to post my sister's experiences until this improves. Whomever is rating this place higher than a zero is ignoring their relatives, because my sister goes there every day since my mom has been there and it's appalling. I'm not judging the room, I'm judging the caregivers who are clearly just trying to earn a paycheck.

I am an RN. My mother was admitted to Wittenberg Nursing Home following a hospital stay…read morenecessitated by a fall on their premises. During her stay at Wittenberg (with an untreated hip fracture) she was gotten out of bed, against the hospital discharging physician's orders...made to sit in a wheelchair for hours on end without being offered sips of water, and not allowed to sit on the commode, although stools were errantly charted. After a couple of weeks of her admission to Wittenberg, she had to be rushed to the hospital in severe abdominal pain (caused by a severely distended colon from constipation...and renal (kidney) failure, brought on by dehydration. In all my years of nursing practice, I have never seen such neglectful treatment of patients too elderly or confused to speak on their own behalf, and I would never utilize nor recommend this facility again.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!