We loved our nurse practitioner... But the staff‍. The toxic positivity while they lie to you and…read moretell you, you can't make a doctors appointment for your son because he's 18. What the hell? That's not the law and I make them for my daughter. I make them for my husband... But then they wanna quote policy.... It's their policy to make everything a pain in the ass. It's their policy to make it inconvenient. It's their policy to create ridiculous situation situations that a high school Senior would have to make his own doctors appointments... That's their policy. Whatever

I'm tired of the fact that this practice only cares about money. If you aren't up to date on your…read morewellness exam but have been in at least 4 times in the past 6 months for sick visits they will not help you. Completely done with this practice.

The staff are incompetent and petty. They will rudely tell you never to come back if you point out…read moreanything, like, for example. "Your phone is broken so I couldn't call, it kept going to a voicemail system." Been looking forward to changing practices for a while, so looking forward to it.

I highly recommend this place my 3 children go here. Dr. Komer and Dr. Dandoy are my personal…read morefavorite doctors here. They are great with my children and have been very good and thorough with diagnoses. I like how they have walk in appointments for acute illnesses which is very helpful or if you call in you can usually get an appointment that day or the next.

I am beyond annoyed by this office. We are a military family and new to the area. I called looking…read morefor a 5yr old well check for my son. Which is covered by insurance so I shouldn't have had to have an office copay. On top of that .. They billed me for an OFFICE VISIT on top of ANOTHER office visit for something I wasn't even there for. My insurance covers specialty doctors and I was not there to get a referral or any additional services from this office. They asked to do a visual and hearing test which me being a parent to a 5yr old I said whatever was included in the well check... I was never notified I would be billed for all of this. Nor did I know I was being charged for 2 office visits when I was there STRICTLY FOR A WELL 5 yr check up. Good luck trying to contact anyone that actually works In the office because all calls have had to pushed to their corporate bill. NOTIFY YOUR PATIENTS. SCAMMERS

We have been patients since 2012 and have never had a bad experience. We love all the doctors and…read moreusually never have an issue seeing our normal doctor. A few times with last minute appointments and whatnot we've had to see one of the other doctors and received just as amazing care as we normally do. I find it easy to call and speak to a nurse, if I have questions or get a sick child appointment if need me. The nursing staff is really great and caring. The reception staff is also very nice and friendly. All around we love bringing our kids here and they enjoy coming as well.

I have nothing but amazing things to say about SDP. All three of my daughters have gone here since…read morebirth. A a Girl Dad I have always felt confidant in their care and their staff! Highly recommend.

The front desk staff is very unprofessional, from their appearance to their work ethic and…read moreperforming essential functions required for patient care. They're on their phones, sometimes while in the middle of trying to schedule appointments. The wait times are also misleading, when there isn't even a heavy patient workload. Please seek care elsewhere. My family has started going to Dayton Children's- the docs are professional and attentive and the front desk staff is very helpful. Hope this helps.

I'm leaving this review today as a warning to people. Please choose another provider. This one is…read morenot safe. This weekend, I fell ill. Monday came, and I'm still sick, waking up with a fever, so I decided to go into the urgent care to see what they could do to help me. I set up an appointment online for this location, I provided all my insurance info on their online registration portal, so I'd be in and out quick. I showed up around 8:15, my appointment was for 8:24. I fill out what I need to fill out, and give them my insurance because for some reason their portal didn't actually take my info at all. Whatever, not that big of a deal, I'm just happy to be seen by someone. I go in to the room, it's about 8:30, and there's 2 people in front of me. Excellent. I should be out of here in no time. I heard the doctor go down the hall to a few people, and I continue waiting. Eventually a nurse comes in and sees me, says the doctor will be in soon. Great. Around this time, I heard one of the nurses start going off about how some lady doesn't understand how a 2-part test works and that she has to come back "Like what did you think it was going to be?" She said this FULL volume. Loud enough that all the patients in all the rooms heard it, AND the woman she was talking about heard it. That patient came back to confront her as she apparently ran off and the patient talked to another nurse and asked her if that's how she treats people here? Fair question. The patient explains when she was told to come get the test done, she was told it was a one time visit for the test...not two visits. The nurse spoke down to her, as if it was her fault she was given the wrong information. They also continued smack talking after that, just quieter. I'm waiting...waiting...around 9:00, I peek my head out the door, because I feel like I'm about to vomit. No one is out there. I look through the hallway, go down to the check in desk, look in the back hallway...no doctors or nurses to be found. That's weird. The bathroom is also occupied, so I can't be getting sick so I held it down and tried not to get sick in the patient room. 9:30 arrives. No one has seen me since the nurse. I am now currently in excruciating pain with my stomach cramping hard. I go into the hallway, I'm full on sobbing and say, I have to go find someone who can help me, I'm in pain and I can't wait longer. The nurse barely looked up and said "Okay. Have a good day." I called the manager of this location, but I'm not convinced she's doing a damn thing about it. The nurses there, all need to be fired. They talk smack about patients in the rudest way ever, and they clearly do not care even if someone is in pain. Their licenses all should be revoked. I would never let a nurse that speaks like that touch my body. Ever. I went to a different urgent care, I was put in a room in 5 minutes, and was out 25 minutes later with medication. I also didn't have an appointment for this other urgent care. The nurses there told me that I should do this review, as a warning to other patients. They told me this is why people are scared to go to the doctor -- and they're not wrong. I've been to some awful doctors, but in all my 30 years on this earth, I have NEVER heard a nurse speak like that about a patient, TO a patient, and to IGNORE that someone is visibly in pain. If you value your health, and want to be seen by a real doctor who values your health, do not go to this place.

Literally the worst urgent care i have ever been to. Was there for 3 hours and it wasn't even that…read morebusy. Rooms were dirty and missing floor boards. The doctor told me he didn't know what was wrong with me and just prescribed me antibiotics and said he was 'guessing'. Then proceeded to point at his Jesus necklace and tell me he'd pray for me because the devil is real and then said jesus 5 times in a row in honor of me? Literally the weirdest experience I have ever had at an urgent care. Won't be back here! There are some serious health violations and lack of professionalism here.