I was in a lot of pain and called several places. No one could get me in. I called Reid Family…read moreWellness and had an appt for 1 hour later as a new patient. The lady working the front desk was so sweet. The doctor was amazing. Did a full examine found my problem area and did a treatment right way. The office was clean and very friendly. Would recommend them to anyone looking for a chiropractor. So happy I called them.

This is a great place to feel better. I've been impressed with how they work to make you feel…read morebetter and not get you committed to a "long term" weekly visit. Shaugn is my Doctor. He doesn't do the same adjustment every time. It's based on what I'm feeling and where he determines the need.

I've been a patient of Dr. Allen for over 10 years. Not only does he treat me for low back and…read moresciatic pain, but he has helped my migraine headaches, neck pain, carpal tunnel, knee and foot problems and other joint pain with regular chiropractic care along with Dr. Allen's recommendations for stretching and exercise. His office hours work well with my work schedule. And, I appreciate the promptness of being seen on time. Thank you, Dr. Allen

hello everyone, i just wanted to let you know what a caring , pleasant place optimal chiropractic…read moreis. i went in with a left leg shooting pain up and down. every time i would get out of bed i stood lopsided. i could barely walk. after a few adjustments with dr. martha, it was a total turn around. dr. martha and her employees really do care. i totally recommend this place. thank you linda gerold

Standard visit. Got a text about outstanding balance. Tried to call to verify my balance numerous…read moretimes. No answer did not return messages, and turned me into collections. I would not do business here again.

I can't believe I'm the first to review Westside Pain Clinic. What's WRONG with you other…read morepatients?!! :-) I've been going to chiropractors for 30 years off and on. Originally from Dixon, IL I'm newer to Springfield IL as of 2013. In Mach of 2015 I was in the 90th percentile across every fitness parameter you'd want to test for 50 year old men. By August of 2015 I was almost housebound barely able to walk. What started as what felt like a rib out of place, giving me a pinch pain (left) when I slept on my right side, progressed from March 2015 to August 2015 with me barely being able to leave the house. Beginning March 2015 I began seeing a couple other chiropractors in town and, while fine for the most part, they were quickly out of answers when my pain progressed. Frustrated and in serious, debilitating pain, I wanted to try another chiropractor and found Dr. Chris Clem D.C. at his Westside Pain Clinic (locations in Springfield and Auburn IL). After just a few visits with no significant improvement he was quick to suggest I see an ortho-based medical doctor for a possible injection, MRI, evaluation etc. I respect this and it shouldn't be glossed over. Not all chiros/docs will refer as quickly but instead will opt to drag out the treatments and $$ as long as possible. Dr. Clem has everything from a DRS spine decompression machine (few chiros have this) to muscle stim, cold laser, a REAL human being who does hand massage prior to adjustment, smart activator tools (for when you're in too much pain as I was and can't hack the harder manual adjustments) etc. I did see an orthopedic physician who ordered an MRI. It was negative for problems. In all? After the first visit with this ortho physician I saw 13 other specialists between June and September (e.g., medical doctors, physical therapists) were all "stymied" as more than one said. I continued to go to Dr. Clem 2-3 times a week NOT because he was cajoling me into doing so but because I would at least get a few hours of significant relief everytime I went. If you've ever been in chronic pain you will understand why a few hours of relief has significant value. And if you've never been in this situation you will never understand fully. It was Dr. Clem, as we continued to converse via email and in person (by the way Dr. Clem was also willing to e-mail with my physical therapists too - there wasn't some territorial pissing match going on), who said he felt I had "lax ligaments." He felt he was likely putting things in place but the ligaments were not holding the rib head etc in place. Although more rare than standard problems recognized by chiros and docs, it's not as rare as most think. He recommended I at least check out Dr. David Crane out of Chesterfield, Missouri who specializes in medically-based alternative treatments. I made that appointment but it was two months down the road. His suggestion had me researching lax ligaments and long story short I'm now in treatment by Dr. Ross Hauser M.D., a physiatrist specializing in prolotherapy (a treatment specific for ligament problems). Two physical therapists here in Springfield clued me that they felt it was "something mechanical." I believe they were right. Dr. Clem added the "lax ligaments" theory. I believe he is right. All the physicians otherwise were CLUELESS and out of tools. What this means, if you're the patient, is you are the can they kick down the road. Once they run out of tools they don't dig any more for you. They don't research further. They don't find you the answer. They're just DONE with you. They most times won't even refer out of their own physician network. I was essentially prescribed narcotics for pain and wished the best - they were all done with me with no other doc to refer me to. They were truly clueless. But thanks to Dr.Clem and two physical therapists I had enough to research and at least make the next move, albeit slightly outside the traditional medicine route. Again, if you're in chronic, nearly debilitating pain? You understand. As of this writing I'm not out of the woods but, for the first time in eight months, I'm actually improving. Did Dr. Clem "fix" me? No. But what he did do was provide incredibly skilled and effective chiropractic care with the latest equipment AND he quickly referred me toward medical doctor rather than bleed me dry just because AND he was the ONLY one to even mention the possibility that I may have lax ligaments - which as things are progressing - seems to be a major part of what ended up being wrong with me. Time will tell but it certainly seems I'm on the right track now. I still see Dr. Clem for treatments. Between the prolotherapy and chiropractic care I finally have hope and IMPROVEMENT which I haven't had in eight months.

Dr. Brown treated me for a foot puncture wound. I was able to get a same-day appointment, and he…read morewas very knowledgeable and great to work with

They immediately wanted me to get an unnecessary X-ray, before being seen by the doctor, which I…read moredeclined. The doctor gave me an intramuscular shot of steroids instead of directly into my foot. He said there were "really no systemic effects", which is false. I'm guessing they don't do local steroid injections very often, so I would avoid this practice if that's what you need.

Right when you enter, you know you're going to be well taken care of. The ambiance, and positive…read moreenergy is almost overwhelming (in a good way)!!! Winnie at the reception desk is amazing, and always does such great work with helping me organize my schedules between adjustments, and massages. Emma does an awesome job with massages, and I really like how she asks questions about my pain, stiffness, etc, before starting. And as for Dr. McKay, I don't think I ever met a happier doctor in my life! Her positivity carries over and helps me feel very relaxed for my adjustments, and also my very first acupuncture care. I'm so glad the Veterans Affairs recommended this Chiropractor to me!

If I could give 0 stars, I would. Our child had an X-ray done. We waited 2 hours for the results,…read moredespite being one of the only people there. We were the last to leave, an hour after closing. When we finally got the results, the nurse practitioner said she did not know what the results meant, and was unable to explain anything to us. She referred us to SIU, and told us to expect a phone call in the morning, and that an appointment would be set up this week. Not only was that experience a complete waste of time, as we are no closer to figuring out what is wrong, we never got the phone call, and when we did, the SIU office had the complete wrong information, so we had to explain everything to them. They then set up an appointment for 3 weeks from now, despite urgent care plus staff saying we would have an appointment later this week. Also, because I am obviously not impressed, I figured I'd throw in the fact that the room we were put in was no less than 85 degrees. Will not be returning and would suggest to everyone that anyone needing an x ray to look elsewhere.

Dr. Paul and Dr.French are the best team anyone could ask for. There Physical Therapist and Massage…read moretherapist are wonderful!

I received treatment from Dr. Blake French & Kurt (Massage Therapist) after a car accident. I…read morecouldn't be more grateful for their treatment and for the education I received from both of them. Although I wish the accident had never happened, I do appreciate the tools they've given me to care for my new physical needs. Carla and the other ladies up front also always took good care of me. Thank you all for the excellent care. I hope I don't need to return, but if I do, I know I'll be well taken care of. Best wishes.

Dr Joe has been taking care of my back for some time now. I watch the videos he makes about…read moredifferent issues, it's nice to have the information available whenever I need it. I often forget things when I get a bunch of information at once (like in an appt) so it's very helpful to have the explainers available to me at home. Front desk staff isn't always pleasant (hence just 4/5 stars), but the chiropractic care here is good & interested in helping meet you where you're at

Wonderful guy! Cares about his patients and goes above and beyond to help. Thank you.read more

I have been using Springfield Chiropractic Clinic for many years and would highly recommend them…read morefor most treatment. They worked with me for FML when I was employed and still will get me in for emergency treatment when needed, Staff are always supportive too.